bestoutcome change mgmt addicted to outcomes

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© Bestoutcome Limited 2014 1 1 Mike Pryor 12 th March 2014 Addicted to Outcomes

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Projects and Programmes are all about delivering outcomes not outputs

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Page 1: Bestoutcome Change Mgmt addicted to outcomes

© Bestoutcome Limited 201411

Mike Pryor12th March 2014

Addicted to Outcomes

Page 2: Bestoutcome Change Mgmt addicted to outcomes

© Bestoutcome Limited 201422

SeniorExecutive

Remind me again why we’re doing this change

programme

How often does this happen to you ?

Programme Manager

So how will you know if the programme has been successful ?

Business Change Manager

Are you sure you need us to

change ?

Page 3: Bestoutcome Change Mgmt addicted to outcomes

© Bestoutcome Limited 201433

So what ?

Unless we know

WHERE we are going and WHY it’s a good to place to be

then the likelihood of getting there is very low

Page 4: Bestoutcome Change Mgmt addicted to outcomes

© Bestoutcome Limited 201444

A few examples of possible confusion

Project Management Framework

Smart Meters

UN Technology

Needs Assessment

Railway Bridge

Restaurant MenuCSU Strategy

(NHS)

British education

abroad

Music festival

Page 5: Bestoutcome Change Mgmt addicted to outcomes

© Bestoutcome Limited 201455

Outputs, outcomes, wozzat ?

Project Management Framework

Smart Meters

Page 6: Bestoutcome Change Mgmt addicted to outcomes

© Bestoutcome Limited 201466

Outputs, outcomes, wozzat ?

Project Management Framework

Smart Meters

I love my new PMF

I‘ve got a Smart Meter

Page 7: Bestoutcome Change Mgmt addicted to outcomes

© Bestoutcome Limited 201477

Outputs, outcomes, wozzat ?

Project Management Framework

Smart Meters

I love my new PMF

I‘ve got a Smart Meter

When all projects are being managed in a

consistent way, giving visibility of progress and resource needs

When >65% of our customers are

actively managing their energy usage

Page 8: Bestoutcome Change Mgmt addicted to outcomes

© Bestoutcome Limited 201488

Outputs, outcomes, wozzat ?

Project Management Framework

Smart Meters

I love my new PMF

I‘ve got a Smart Meter

When all projects are being managed in a

consistent way, giving visibility of progress and resource needs

When >65% of our customers are

actively managing their energy usage

Fewer failures, improved RoI

Greater lock-in, reduced costs, high ranking

The Big Picture !!!

Page 9: Bestoutcome Change Mgmt addicted to outcomes

© Bestoutcome Limited 201499

Why am I addicted ?

Shared buy-in and ownership of the end-game

People use outputs and improve their capabilities, enabling businesses to achieve outcomes

Page 10: Bestoutcome Change Mgmt addicted to outcomes

© Bestoutcome Limited 20141010

To get from here :Outcomes,

nay!

So here’s our challenge

Outcomes, nay!

Page 11: Bestoutcome Change Mgmt addicted to outcomes

© Bestoutcome Limited 20141111

To here :

Outcomes, yeah!

And here’s our goal

Outcomes, yeah!

Business Outcomes

Page 12: Bestoutcome Change Mgmt addicted to outcomes

© Bestoutcome Limited 20141212

Which to use ? How often ?Who with ?

1. Eat our own dog foodo run a change project, using the outcome-driven approach

2. Collaboration, & more collaborationo don’t impose the approach, own it together

3. Outcome-driven planning workshopso build ownership, gain consensuso get addicted

4. Reward successo shout about it when you achieve your goalso re-plan if you’re going to miss them (collaboratively!)

This change has got to

stick !

Stuff

that

wor

ks

Achieving our goal

Page 13: Bestoutcome Change Mgmt addicted to outcomes

© Bestoutcome Limited 20141313

So help me find the Outcomes here

Project Management Framework

Smart Meters

UN Technology

Needs Assessment

Railway Bridge

Restaurant MenuCSU Strategy

(NHS)

British education

abroad

Music festival

Musical instrument

Page 14: Bestoutcome Change Mgmt addicted to outcomes

© Bestoutcome Limited 20141414

A final word on addiction

Page 15: Bestoutcome Change Mgmt addicted to outcomes

© Bestoutcome Limited 20141515

• Programme and project consultants, helping you deliver successful change• Portfolio/Programme/Project Office (PMO): setup and management • Programme and Project initiation and best practices • Assurance, health checks and project repair• Interim and permanent resourcing

• PM3 is our flagship solution, a Programme and Portfolio Management tool “developed by practitioners for practitioners”. PM3 focuses on business outcomes, ensuring you deliver the change instead of just 'carrying out a series of activities‘

• PM3time is our timesheet solution, which can be integrated with PM3

Services

Solutions

Customers

About Bestoutcome Stand99

Page 16: Bestoutcome Change Mgmt addicted to outcomes

© Bestoutcome Limited 20141616

Q&AQ&AStand

99

www.bestoutcome.com