best practices in cloud-powered data protection
TRANSCRIPT
Best Practices in Cloud-Powered
Data Protection
Jason Buffington
Principal Analyst for
Data Protection
ESG
Russ Kerscher
Sr. Manager, Global
Product Marketing
Veeam Software
Enterprise Strategy Group | Getting to the bigger truth.™
© 2016 by The Enterprise Strategy Group, Inc.
Veeam Webinar – October 2016
Best Practices in Cloud-Powered Data Protection
Jason Buffington, @JBuff
Principal Analyst for Data Protection
About ESG• IT analyst, research, and
strategy company
• Founded in 1999 with offices in Boston and Silicon Valley
• Conducts research with/for IT vendors, IT pros, business pros, and channel partners
ESG analyst coverage:
• Analytics• App dev & deployment• Cloud computing• Cybersecurity• Data protection• Data management • Enterprise mobility• Networking • Storage
ESG capabilities include:
• Analyst services• Market research• Technical performance testing• Economic validation• Channel Acceleration• Strategic Consulting• Custom content, including
written and digital assets
© 2016 by The Enterprise Strategy Group, Inc.
The Spectrum of Data Protection … and Data Management
Backups Snapshots ReplicationArchivingDisasterRecovery
BusinessContinuityAvailability
Proactive Productivity(USER)Reactive Recovery
(INFRASTRUCTURE)
eDiscovery& Compliance
Information Governance(DATA)
© 2016 by The Enterprise Strategy Group, Inc.
Seven Convergence Points of “Data Protection” and “Cloud Services”
DRaaS
Disaster Recovery
as-a-Service
DP of SaaS
Protecting
Softwareas-a-Service
M(oB)aaS
Managementof Backups
as-a-Service
BaaS
Backupas-a-Service
STaaS/dp
Storageas-a-Service
for Data Protection
DP of IaaS
Protecting
Infrastructureas-a-Service
Protecting Data IN a CloudProtecting Data TO a Cloud
AaaS
Archiveas-a-Service
© 2016 by The Enterprise Strategy Group, Inc.
Seven Convergence Points of “Data Protection” and “Cloud Services”
DRaaS
Disaster Recovery
as-a-Service
BaaS
Backupas-a-Service
STaaS/dp
Storageas-a-Service
for Data Protection
© 2016 by The Enterprise Strategy Group, Inc.
Agenda of Topics to be Covered
• Why does Cloud-Powered Data Protection make sense for so many?
• Q: Is Cloud a “Tape Killer?” A: not yet
• Choose your Cloud-Powered Solution
• Storage-as-a-Service used for Data Protection (STaaS/dp)
• Backup-as-a-Service (BaaS)
• Disaster Recovery as a Service (DRaaS)
• Concluding Remarks and Recommendations
© 2016 by The Enterprise Strategy Group, Inc.
Why does cloud-powered Data Protection make sense for so many?
© 2016 by The Enterprise Strategy Group, Inc.
Top 10 IT Priorities for 2016
18%
19%
20%
20%
20%
20%
21%
22%
23%
37%
Business continuity/disaster recovery programs
Improving collaboration capabilities
Desktop virtualization
Increasing use of server virtualization
Major application deployments or upgrades
Improving data backup and recovery
Data integration
Managing data growth
Business intelligence/data analytics initiatives
Cybersecurity initiatives
Top 10 most important IT priorities over the next 12 months. (Percent of respondents, N=633, ten responses accepted)
Source: ESG Research Report, 2016 IT Spending Intentions Survey, February 2016.
Each of these IT transformations is pointing
some folks to “Cloud”
© 2016 by The Enterprise Strategy Group, Inc.
Business Initiatives Driving IT Spending in 2016
18%
19%
20%
20%
20%
22%
27%
32%
38%
43%
Research and development
Increased use of social media technology for marketing, customer outreach, brandawareness, market research, etc.
Improved internal collaboration capabilities
Business growth via mergers, acquisitions, or organic expansion
Developing strategies to ensure we interact with our customers on their mobiledevices
Providing our employees with the mobile devices and applications they need tomaximize productivity
Ensuring regulatory compliance
Improved data analytics for real-time business intelligence and customer insight
Reducing costs
Increasing cybersecurity
Which of the following business initiatives do you believe will drive the most technology spending in your organization over the next 12 months? (Percent of respondents, N=633, five responses accepted)
Source: ESG Research Report, 2016 IT Spending Intentions Survey, February 2016.
© 2016 by The Enterprise Strategy Group, Inc.
2016 Cost Containment Measures
10%
13%
18%
18%
20%
22%
23%
27%
30%
32%
None of the above
Cancel projects
Reduce headcount
Postpone projects
Reduce number of vendors we work with
Freeze hiring
Increase IT outsourcing
Renegotiate contracts
Purchase new technologies with improved ROI
Increase use of cloud computing services as alternative to in-house applicationsand/or infrastructure
Which of the following measures – if any – is your organization taking to reduce or otherwise contain IT expenditures over the next 12 months? (Percent of respondents, N=633, multiple responses accepted)
“Slow Down”
“Do IT Smarter”
Source: ESG Research Report, 2016 IT Spending Intentions Survey, February 2016.
© 2016 by The Enterprise Strategy Group, Inc.
Cloud Infrastructure Use Cases
19%
25%
26%
26%
29%
29%
30%
30%
31%
36%
46%
Additional resource to accommodate spikes in workload
Application bursting (i.e., scaling internal applications by extending them to cloud-basedcompute resources)
Use as temporary compute resources for time-limited projects
Use for high performance and/or scientific computing applications that require a lot ofCPU and/or storage resources
Business intelligence/analytics
Test and development
Run internally/externally-facing Web servers (i.e., basic HTTP server)
Primary storage for files
Run internal production applications
Disaster recovery
Data backup and archive
For which of the following purposes does/did your organization use cloud infrastructure services? (Percent of respondents, N=319, multiple responses accepted)
Source: ESG Research Report, 2016 IT Spending Intentions Survey, February 2016.
© 2016 by The Enterprise Strategy Group, Inc.
Cloud-based Data Protection Deployment Drivers
6%
8%
12%
13%
15%
16%
17%
21%
22%
26%
28%
28%
41%
General mandate to start using cloud services more pervasively
Will facilitate chargeback to internal business units
Ability to offload regulatory compliance requirements to a service provider
Better management/reporting capabilities
Service(s) allows/will allow us to take advantage of advanced technology
Predictable costs
Will improve support for remote office/branch office locations
Will improve service levels
Will free up IT staff to support more strategic on-premises systems and/or applications
Potential to eliminate or reduce on-premises backup hardware and software resources
Better recovery capabilities
Believe it will be more cost-effective than in-house solutions and processes
Ability to store data remotely for disaster recovery
Which of the following factors were–or are–the biggest drivers behind your organization’s consideration of cloud-based data protection services? (Percent of respondents, N=316, three responses accepted)
© 2016 by The Enterprise Strategy Group, Inc.
Factors Preventing Organization from Using Cloud-based Data Protection Services More Pervasively: Current Users vs. Non-Users
8%
10%
12%
12%
13%
13%
13%
13%
15%
16%
17%
17%
18%
19%
19%
20%
24%
35%
8%
7%
8%
8%
4%
18%
17%
13%
18%
31%
13%
16%
16%
23%
11%
20%
25%
46%
Lack of service monitoring and measuring tools
Lack of vendors providing an “enterprise-class”
Good relationship with existing data protection vendor(s)
Organizational complexity
Interoperability issues
Too much invested in current on-premises data protection infrastructure and staff
Lack of approved or identified corporate cloud strategy
Lack of appropriate security tools
Performance concerns during backups
Too expensive / not as cost-effective as presumed
Lack of cloud skills/expertise/training across IT
Data sovereignty/location concerns
Network connectivity and costs
Data availability/recovery concerns
Concerned that IT staff would be giving up too much control to vendor/cloud providers
Speed of recovery, particularly for large data sets
Regulatory compliance/audit concerns
Data security/privacy concerns
Factors preventing organizations from using cloud-based data protection services more pervasively: current users vs. non-users. (Percent of respondents, multiple responses accepted)
Non-users of cloud-baseddata protection services(N=158)
Current cloud-based dataprotection users (N=212)
© 2016 by The Enterprise Strategy Group, Inc.
Considerations of Economics
Objection >
Motivator >
© 2016 by The Enterprise Strategy Group, Inc.
Factors Preventing Organization from Using Cloud-based Data Protection Services More Pervasively: Current Users vs. Non-Users
8%
10%
12%
12%
13%
13%
13%
13%
15%
16%
17%
17%
18%
19%
19%
20%
24%
35%
8%
7%
8%
8%
4%
18%
17%
13%
18%
31%
13%
16%
16%
23%
11%
20%
25%
46%
Lack of service monitoring and measuring tools
Lack of vendors providing an “enterprise-class”
Good relationship with existing data protection vendor(s)
Organizational complexity
Interoperability issues
Too much invested in current on-premises data protection infrastructure and staff
Lack of approved or identified corporate cloud strategy
Lack of appropriate security tools
Performance concerns during backups
Too expensive / not as cost-effective as presumed
Lack of cloud skills/expertise/training across IT
Data sovereignty/location concerns
Network connectivity and costs
Data availability/recovery concerns
Concerned that IT staff would be giving up too much control to vendor/cloud providers
Speed of recovery, particularly for large data sets
Regulatory compliance/audit concerns
Data security/privacy concerns
Factors preventing organizations from using cloud-based data protection services more pervasively: current users vs. non-users. (Percent of respondents, multiple responses accepted)
Non-users of cloud-baseddata protection services(N=158)
Current cloud-based dataprotection users (N=212)
© 2016 by The Enterprise Strategy Group, Inc.
Factors Preventing Organization from Using Cloud-based Data Protection Services More Pervasively: Current Users vs. Non-Users
8%
10%
12%
12%
13%
13%
13%
13%
15%
16%
17%
17%
18%
19%
19%
20%
24%
35%
8%
7%
8%
8%
4%
18%
17%
13%
18%
31%
13%
16%
16%
23%
11%
20%
25%
46%
Lack of service monitoring and measuring tools
Lack of vendors providing an “enterprise-class”
Good relationship with existing data protection vendor(s)
Organizational complexity
Interoperability issues
Too much invested in current on-premises data protection infrastructure and staff
Lack of approved or identified corporate cloud strategy
Lack of appropriate security tools
Performance concerns during backups
Too expensive / not as cost-effective as presumed
Lack of cloud skills/expertise/training across IT
Data sovereignty/location concerns
Network connectivity and costs
Data availability/recovery concerns
Concerned that IT staff would be giving up too much control to vendor/cloud providers
Speed of recovery, particularly for large data sets
Regulatory compliance/audit concerns
Data security/privacy concerns
Factors preventing organizations from using cloud-based data protection services more pervasively: current users vs. non-users. (Percent of respondents, multiple responses accepted)
Non-users of cloud-baseddata protection services(N=158)
Current cloud-based dataprotection users (N=212)
© 2016 by The Enterprise Strategy Group, Inc.
Realized Benefits of Cloud-based Data Protection Services
1%
3%
27%
30%
31%
33%
34%
34%
36%
36%
37%
38%
40%
41%
42%
49%
1%
3%
5%
2%
4%
9%
3%
4%
6%
3%
8%
7%
8%
8%
13%
15%
Don’t know
We have not realized any benefits from cloud-based data protection services
Streamlined application development, testing, and deployment process
Reduced need for internal training for IT staff when new technology is deployed
Re-purposed IT personnel to more strategic on-premises systems and/or applications
Improved service and support compared to traditional software vendors
Reduced or eliminated on-premises data protection software licensing costs
Improved compliance
Reduced or eliminated on-premises support contract costs
Reduced power and cooling costs
Reduced backup and restore windows
Reduced complexity within our IT environment
Reduced or eliminated on-premises data protection hardware infrastructure costs
Reduced IT personnel costs
Improved security
Improved recoverability and reliability of backups
What benefits – if any – has your organization realized as the result of using cloud-based data protection services? Which is the primary benefit? (Percent of respondents, N=212)
Primary benefitrealized from cloud-based data protectionservices
All benefits realizedfrom cloud-baseddata protectionservices
© 2016 by The Enterprise Strategy Group, Inc.
Realized Benefits of Cloud-based Data Protection Services
1%
3%
27%
30%
31%
33%
34%
34%
36%
36%
37%
38%
40%
41%
42%
49%
1%
3%
5%
2%
4%
9%
3%
4%
6%
3%
8%
7%
8%
8%
13%
15%
Don’t know
We have not realized any benefits from cloud-based data protection services
Streamlined application development, testing, and deployment process
Reduced need for internal training for IT staff when new technology is deployed
Re-purposed IT personnel to more strategic on-premises systems and/or applications
Improved service and support compared to traditional software vendors
Reduced or eliminated on-premises data protection software licensing costs
Improved compliance
Reduced or eliminated on-premises support contract costs
Reduced power and cooling costs
Reduced backup and restore windows
Reduced complexity within our IT environment
Reduced or eliminated on-premises data protection hardware infrastructure costs
Reduced IT personnel costs
Improved security
Improved recoverability and reliability of backups
What benefits – if any – has your organization realized as the result of using cloud-based data protection services? Which is the primary benefit? (Percent of respondents, N=212)
Primary benefitrealized from cloud-based data protectionservices
All benefits realizedfrom cloud-baseddata protectionservices
© 2016 by The Enterprise Strategy Group, Inc.
Considerations of Security
Objection >
Experience >
© 2016 by The Enterprise Strategy Group, Inc.
Is Cloud a “Tape Killer” ?Not yet
© 2016 by The Enterprise Strategy Group, Inc.
The “Status Quo” for backup media in 2015
Data is backed up to onsite disk storage with no offsite
copy (D2D); 14%
Data is backed up to onsite tape storage with no offsite
copy (D2T); 6%
Data is initially backed up to onsite disk storage and a copy is sent off site via
removable media (i.e., tape) (D2D2T); 26%
Data is initially backed up to onsite tape storage and a
copy is sent off site via removable media (i.e., tape)
(D2T2T); 17%
Data is initially backed up to onsite disk storage and a
copy is sent over the WAN to offsite disk (D2D2WAN); 11%
Data is initially backed up to onsite disk storage and a
copy is then sent to a cloud storage service provider
(D2D2C); 16%
Data is backed up over the WAN directly to a secondary corporate site
such as a headquarters location or other corporate data center (no onsite storage of backup data) (D2WAN); 6%
Data is backed up over the WAN to a cloud service
provider (no onsite storage of backup data) (D2C); 4%
Don’t know; 1%
Thinking about your organization’s environment today, which of the following best describes how the data backup process is generally managed? (Percent of respondents, N=375)
© 2016 by The Enterprise Strategy Group, Inc.
Data Backup Process: 2012 vs. 2015 vs. 2017
*Source: ESG Research Report, Trends in Data Protection Modernization, August 2012
15%
10%
31%
15% 15%
5%7%
2%0%
14%
6%
26%
17%
11%
16%
6%4%
1%
13%
7%
24%
14%12%
16%
5% 6%
3%
Data is backed up toonsite disk storagewith no offsite copy
(D2D)
Data is backed up toonsite tape storagewith no offsite copy
(D2T)
Data is initially backedup to onsite disk
storage and a copy issent off site via
removable media (i.e.,tape) (D2D2T)
Data is initially backedup to onsite tape
storage and a copy issent off site via
removable media (i.e.,tape) (D2T2T)
Data is initially backedup to onsite disk
storage and a copy issent over the WAN to
offsite disk(D2D2WAN)
Data is initially backedup to onsite disk
storage and a copy isthen sent to a cloud
storage serviceprovider (D2D2C)
Data is backed up overthe WAN directly to asecondary corporate
site such as aheadquarters location
or other corporatedata center (no onsite
storage of backupdata) (D2WAN)
Data is backed up overthe WAN to a cloudservice provider (no
onsite storage ofbackup data) (D2C)
Don’t know
How the data backup process is generally managed 2012 vs. 2015. vs. 2017. (Percent of respondents)
*2012 (N=330) 2015 (N=375) 2017 (N=375)
© 2016 by The Enterprise Strategy Group, Inc.
Data Backup Process: 2012 vs. 2015 vs. 2017
*Source: ESG Research Report, Trends in Data Protection Modernization, August 2012
15%
10%
31%
15% 15%
5%7%
2%0%
14%
6%
26%
17%
11%
16%
6%4%
1%
13%
7%
24%
14%12%
16%
5% 6%
3%
Data is backed up toonsite disk storagewith no offsite copy
(D2D)
Data is backed up toonsite tape storagewith no offsite copy
(D2T)
Data is initially backedup to onsite disk
storage and a copy issent off site via
removable media (i.e.,tape) (D2D2T)
Data is initially backedup to onsite tape
storage and a copy issent off site via
removable media (i.e.,tape) (D2T2T)
Data is initially backedup to onsite disk
storage and a copy issent over the WAN to
offsite disk(D2D2WAN)
Data is initially backedup to onsite disk
storage and a copy isthen sent to a cloud
storage serviceprovider (D2D2C)
Data is backed up overthe WAN directly to asecondary corporate
site such as aheadquarters location
or other corporatedata center (no onsite
storage of backupdata) (D2WAN)
Data is backed up overthe WAN to a cloudservice provider (no
onsite storage ofbackup data) (D2C)
Don’t know
How the data backup process is generally managed 2012 vs. 2015. vs. 2017. (Percent of respondents)
*2012 (N=330) 2015 (N=375) 2017 (N=375)
2012 = 56%2017 = 45%
TAPE CLOUD2012 = 7%2017 = 23%
© 2016 by The Enterprise Strategy Group, Inc.
Length of Time Current BaaS Users Plan to Store Data Within a BaaS Service, by Maximum Length of Time Backup Data is Retained
8%
19%
37%
15% 15%
1%
6%
16%
12%14%
12%
22% 23%
1%
Up to 90 days Up to 1 year 1 – 3 years 4 – 5 years 6 – 10 years More than 10 years Don’t know
Length of time organizations intend to store data within a cloud-based backup service vs. maximum length of time that backup data is retained. (Percent of respondents)
Length of time organizations intend to store data within a cloud-based backup service (N=370)
Maximum length of time that backup data is retained (N=143) Cloud is not yet being planned for for truly Long Term Data Retention
© 2016 by The Enterprise Strategy Group, Inc.
Frequency of Making Copies of Data for the Workloads Currently Protected by BaaS Service
17%
10%
19%
23%
12%
17%
1%
Continuous orsynchronous data
protection
Every 15 minutes Up to once per hour Every 2 to 4 hours Every 5 to 12 hours Daily or less Don’t know
Generally speaking, please indicate the frequency with which your organization makes copies of the data for the applications and workloads protected by its cloud-based backup solution.
(Percent of respondents, N=143)
Extrapolated average = 2.0 hoursby those doing ‘better-than-nightly’
CLOUDTAPE
DISK
© 2016 by The Enterprise Strategy Group, Inc.
Choose your Cloud-Powered SolutionSTaaS/dp … BaaS … DRaaS
Seven Convergence Points of “Data Protection” and “Cloud Services”
DRaaS
Disaster Recovery
as-a-Service
BaaS
Backupas-a-Service
STaaS/dp
Storageas-a-Service
for Data Protection
© 2016 by The Enterprise Strategy Group, Inc.
Use of Cloud-based Data Protection Services
25%
39%
39%
23%
17%
18%
24%
20%
22%
27%
24%
19%
1%
1%
1%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
STaaS/DP (i.e., using cloud-based capacity to store backup copies offsite, also known as disk-to-disk-to-cloud or D2D2C)
Backup-as-a-service (BaaS)
Disaster recovery-as-a-service (DRaaS)
Please indicate your organization’s usage of or plans for each of the following cloud-based data protection services. (Percent of respondents, N=370)
Currently use Do not currently use but we plan to within the next 12 months
No use or plans at this time but we are interested No use, plans, or interest at this time
Don’t know
Your SLAs will require local recovery first
© 2016 by The Enterprise Strategy Group, Inc.
Most Important Characteristics of a BaaS Solution
7%
7%
8%
9%
12%
13%
13%
14%
15%
16%
18%
26%
26%
29%
30%
Role-based access or management for IT and workload/platform admins
Licensing based on cloud storage consumed (per TB)
Licensing based on number of applications or systems protected
Licensing based on amount of production data (per TB) protected
Global deduplication across protected devices
Service terms
Ability to have different RPOs and RTOs for different applications and workloads
Protection of specific applications or workloads
Frequency of backups (RPO)
Ability to do on-premises backup/recovery prior to going to cloud service
Flexibility in selecting a cloud-repository vendor or locale
Ability to recover/failover in the cloud
Security/encryption with key management
Recovery options
Speed of recovery (RTO)
What are the most important characteristics or considerations of a BaaS solution? (Percent of respondents, N=280, three responses accepted)
© 2016 by The Enterprise Strategy Group, Inc.
Downtime Tolerance for Applications Protected by BaaS Services
10%
20%
22%21%
13%
10%
3%
1%
No downtimeever
Up to 15 minutesof downtime
Up to 30 minutesof downtime
Up to 1 hour ofdowntime
1 to 2 hours ofdowntime
3 to 4 hours ofdowntime
More than 4hours of
downtime
Don’t know
On average, what is your organization’s RTO (i.e., downtime tolerance) for the applications and workloads it protects – or expects to protect – with its cloud-based backup services (i.e., BaaS)? (Percent
of respondents, N=280)
Extrapolated average = 49 minutes
© 2016 by The Enterprise Strategy Group, Inc.
Number of Times Current BaaS Users Had to Recover Data from a BaaS Service Provider Within the Last Year
18%
25%
15%
1%
38%
3%
1 2 3 More than 3 We have not had torecover BaaS-based
backup data
Don’t know
How many times within the last year has your organization had to recover (i.e., more than just a single file) data from its BaaS service provider? (Percent of respondents, N=143)
© 2016 by The Enterprise Strategy Group, Inc.
How Current BaaS Provider Facilitates Bulk Restores
The service includes an on-premises caching appliance
or local backup for faster restores; 38%
The service provides an appliance that we can power
up and use to access our data; 27%
The service provides a hard drive with a copy of our data;
24%
Our BaaS service provider does not enable bulk
restores; 7%
Don’t know; 5%
How does your organization’s BaaS service provider facilitate bulk restores of large amounts of data? (Percent of respondents, N=143)
© 2016 by The Enterprise Strategy Group, Inc.
Primary Factor Leading Organization to Choose BaaS Instead of Adding Storage to Existing On-Premises Backup Solution
BaaS has a lower overall cost of ownership in the long-run over
my existing backup solution; 20%
BaaS reduces on-premises backup hardware and software
requirements; 20%
BaaS allows us to re-purpose IT staff to focus on other more
strategic activities; 15%
BaaS is more reliable than my existing on-premises backup
solution(s); 12%
BaaS has a more compelling economic model (OpEx vs.
CapEx) than my existing backup solution; 12%
Previous backup solution needed replacing anyway; 10%
BaaS protects workloads that my existing on-premises backup
solution(s) doesn’t; 8%
Don't know; 3%
What is the primary factor that would lead–or has led–your organization to choose BaaS instead of adding cloud-based storage capacity to an existing on-premises backup solution (i.e., STaaS)? (Percent of respondents, N=280)
© 2016 by The Enterprise Strategy Group, Inc.
Primary Factor Driving STaaS/DP instead of a BaaS Solution
Adding cloud storage to my existing solution will cost me less than changing to a BaaS
service; 32%
Satisfied with my existing backup solution and simply
want to extend it to the cloud; 31%
Too much invested in my existing backup solution
hardware and software; 26%
We don’t want to learn a new backup UI, recreate jobs or
install agents again; 9%
Don’t know; 2%
What is the primary factor that would lead – or has led – your organization to add cloud storage to an existing on-premises backup solution (i.e., STaaS/DP) instead of a BaaS solution? (Percent of respondents,
N=264)
Why BaaS when you can DRaaS?
Why BaaS when you can DRaaS?
DRaaS Recovery
Current Use of DRaaS to Protect Servers and/or VMs
Yes; 48%
No, but we plan to use DRaaS within the next 12
months; 12%
No, but we are interested in DRaaS; 28%
No, and we have no plans for DRaaS; 9%
Don’t know; 4%
Is your organization currently using disaster recovery-as-a-service (DRaaS) to protect any of its servers and/or virtual machines (VMs)? (Percent of respondents, N=391)
Realized Benefits of DRaaS
1%
20%
21%
22%
22%
25%
25%
26%
26%
27%
28%
31%
34%
35%
37%
39%
We have not realized any benefits from cloud-based BC/DR services
Reduced need for internal training for IT staff when new technology is deployed
Reduced onsite support contract costs
Increased control over software that is managed in IT organization
Reduced onsite data protection software licensing costs
Reduced power and cooling costs
Reduced complexity within our IT environment
Reduced onsite data protection hardware infrastructure costs
Streamlined application development, testing, and deployment process
Reduced IT personnel costs
Reduced need for change management when new technology is deployed
Improved service and support compared to traditional software vendors
Improved compliance
Re-purposed IT personnel to more strategic onsite systems and/or applications
Improved security
Improved recovery performance (RTO)
As a current user of DRaaS, what benefits – if any – has your organization realized as the result of using cloud-based BC/DR services? (Percent of respondents, N=187, multiple responses accepted)
Percent of Servers or VMs Currently – or Likely to be –Protected by Cloud-based DR Service
1%
6%
19%
28%
19%
13% 13%
1%
Less than 5% oftotal servers/VMs
5% to 10% of totalservers/ VMs
11% to 20% oftotal servers/ VMs
21% to 30% oftotal servers/ VMs
31% to 40% oftotal servers/ VMs
41% to 50% oftotal servers/ VMs
More than 50% oftotal servers/ VMs
Don’t know
Approximately what percentage of your organization’s total servers or virtual machines would you estimate is currently – or likely will be – protected to a cloud-based disaster recovery service?
(Percent of respondents, N=342)
Factors Driving Consideration of Cloud-based BC/DR Services
20%
22%
26%
27%
28%
31%
33%
35%
38%
40%
Will facilitate chargeback to internal business units
Ability to offload regulatory compliance requirements to a service provider
Better management/reporting capabilities
Service(s) will allow us to take advantage of advanced technology
Will improve support for remote office/branch office locations
Predictable costs (i.e., simpler budgeting)
Believe it will be more cost-effective than in-house solutions and processes
Ability to eliminate onsite backup hardware and software
Ability to store data remotely for disaster recovery
Will improve service levels (i.e., recovery times)
Which of the following factors is driving your organization to consider cloud-based BC/DR services? (Percent of respondents, N=142, multiple responses accepted)
Most Important Criteria of DRaaS Provider (planned/interested DRaaS adopters)
Cost; 20%
Hybrid flexibility (i.e., option for both local and off-site recovery); 13%
Proven security controls; 12%
Cloud flexibility (i.e., purpose-built DR cloud or
public cloud); 12%
Ability to do testing for preparedness/compliance;
11%
Can meet our RPO/RTO service level requirements;
9%
Reputation and longevity in the market; 7%
Provides more than one “as a service” offering; 6%
Easy to upgrade as our data needs grow; 6%
Predictable billing; 5%
If your organization were to utilize a DRaaS provider, what criteria would be most important? (Percent of respondents, N=142, one response accepted)
© 2016 by The Enterprise Strategy Group, Inc.
Conclusions and Recommendations
• Cloud ought to be part of your Data Protection strategy, period!
• There isn’t a single “best” cloud option; yours need to align with your recovery goals
• Ps, regardless of however you utilize cloud-services, Veeam has a role to play.
Thank You
Enterprise Strategy Group | Getting to the bigger truth.™
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© 2016 by The Enterprise Strategy Group, Inc.
Jason Buffington @JBuff
Principal Analyst -- Data Protection
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