MEMACU TRANSFORMASI KERAJAAN DIGITAL MELALUI ENTERPRISE ARCHITECTURE

BENGKEL PENGURUSAN PERUBAHANENTERPRISE ARCHITECTURE (EA) SEKTOR AWAM

SIRI 1

5, 6 & 9 Mei 2016

9:00 pagi – 5:00 petang

Bilik Serbaguna 3, Aras 3, Blok B1,

JPM Putrajaya

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Memberikan Kesedaran Pelaksanaan

Enterprise Architecture Sektor Awam

bagi Mentransformasikan

Perkhidmatan Kerajaan ke arah

Perkhidmatan Digital Bersepadu

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Meningkatkan keberkesanan

dan kecekapan pengurusan dan

kefungsian organisasi

Memantapkan amalan

Pengurusan Perubahan bagi melaksanakan

Enterprise Architecture Sektor Awam

Memantapkan kepimpinan dan

tadbir urus perancangan

serta koordinasi inisiatif digital

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MASA AKTIVITI PENYAMPAI

8.30 pagi Pendaftaran Jemputan Bengkel

9.00 pagi Ucapan Aluan Dr Fazidah Abu Bakar

Taklimat Aturcara Bengkel Dr Fazidah Abu Bakar

Aspirasi ke Arah Perkhidmatan Digital Bersepadu

Sektor Awam

Dr Fazidah Abu Bakar

10.30 pagi Minum Pagi

11.00 pagi Memacu Transformasi Kerajaan Digital di Sektor

Awam berpandukan kerangka 1GovEA

En Hassan Ganny

12:30 - 2:00 ptg Rehat / Makan Tengah Hari

2:00 - 3:00 ptg Perbincangan Kumpulan En Hassan Ganny

3:00 - 3:30 ptg Minum Petang

3:30 - 4:30 ptg Perbincangan Kumpulan (Samb) En Hassan Ganny

4:30 - 5:00 ptg Semakan & Persediaan Bengkel Seterusnya En Sean Kamal Kassim

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The Nexus of Forces Is Driving Innovation in Government

In 2020: Everyone and Everything is Connected to Internet

New way of Delivering Government Services

Source : Gartner (2014)

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Computing everywhere is the convergence of many technologies that are fundamentally changing our life experiences. In addition to the computerization of the things around us, these technologies are extending our natural human ways of interacting with the physical world, such as using gestures, voice and eye gazing.

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CIOs must accept the 3rd

era “Digital first, Digital

now”

Source : Gartner (2015)

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30.3Million

71.8% per 100 households

144.8 % per 100 inhabitants

Population Broadband Penetration

Mobile Phone Penetration

MALAYSIA’S DIGITAL PULSE AT A GLANCE

Sumber : Statistik MCMC Q2 2015

Availability of broadband services, strength in ICT and advanced mobilecommunications capabilities influences how Malaysians live their daily lives.

96.8%Liputan Selular di

Kawasan Berpopulasi

83.7%Liputan 3G di

Kawasan berpopulasi

13* Percentage in brackets are results from the 2013 Internet Survey

Source: Internet users survey 2014, MCMC

Distribution of users by place of Internet accessDistribution of users by access device

14Source: Internet users survey 2014, MCMC

* Percentage in brackets are results from the 2011 Internet Survey

Tech–savvy citizens

Distribution of users by purpose of Internet use

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KERAJAAN DIGITAL

Libat UrusRakyat

(Engaging Citizen)

MeningkatkanKeupayaan SektorAwam (Enhancing

Public Sector’s Capability)

PelbagaianSumber

(Resourcing Operations)

Menghubung Agensi(Connecting Agencies)

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7 Inisiatif

Teras

21 Aktiviti

Utama

95% Selesai

83%perkhidmatan telah disediakan secara dalam

talian

agensimenggunakan

DDMS

agensimenggunakan MyMesyuarat

Projek Rintis Analitis

Data Raya

1Gov*Net dilaksanakan di agensi

284,027 pengguna 1GovUC

agensi melanggan PDSA-1

50 Pakar ICT

agensi melanggan PDSA-2

31 200

4

209

8450

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“Enterprise architecture is a management practice to maximize the contribution of an

agency's resources, IT investments, and system development activities to achieve its performance

goals. Architecture describes clear relationships from strategic goals and objectives through

investments to measurable performance improvements for the entire enterprise or a portion (or

segment) of the enterprise” US Federal Enterprise Architecture Framework (FEAF)

“Enterprise architecture (EA) is the process of translating business vision and strategy into effective

enterprise change by creating, communicating, and improving the key principles and models that

describe the enterprise’s future state and enable its evolution.” Gartner Group

“A coherent whole of principles, methods, and models that are used in the design and realization of

an Enterprise's organizational structure, business processes, information systems, and

infrastructure” The ArchiMate Foundation

“Enterprise Architecture is about understanding all of the different elements that go to make up the

enterprise and how those elements interrelate” Institute for EA Development

PwC 21

Singapore

Singapore EA (SGEA)

• Key enabler in realising Singapore’s eGOV2015 Master Plan

• Aims at establishing an effective and innovative workforce and inter-agency collaboration

• Developed in 2002, updated in 2010

New Zealand

Government EA – New Zealand (GEA-NZ)

• Framework to describe common business processes, ICT capabilities and solution to optimise Government’s service delivery

• Uses a “Just Enough” approach towards establishing an EA framework• Developed in 2003, updated in 2013

South Korea

Korean Government EA (KGEA)

• Mandated public entities to adopt EA in 2005

• 15,000 information systems have been registered in the Government’s EA portal (GEAP)

• 84% Koreans used eGovernmentservices in 2012

• Developed in 2005, updated in 2010

United Kingdom

Cross Government EA (xGEA )

• Tagline: “Transformational Government-Enabled by Technology”• Key focus areas:

IT services designed around citizens and businesses Shared services approach Broadening Government’s professionalism

• Developed in 2005, updated in 2012

United States

Federal EA Framework (FEAF)

• EA framework for US Federal Agencies• An initiative established due to Clinger-

Cohen Act 1996.• Developed in 1996, updated in 2012

Australia

Australian Government Architecture (AGA)

• Aims to assist in the delivery of more consistent and cohesive services to citizens; and

• Support cost-effective delivery of ICT services by Government.• Developed in 2007, updated in 2011

PwC

ICT Initiative Comparisons SK UK US SG AU NZ

Infrastructure √ √ √ √ √ √

Interoperability √ √ √ √ √ √Whole-of-Government Business Process √ √ √ √ √ √

Architecture N/A √ √ √ √ √

Security N/A √ √ √ √ √

Capability √ √ N/A √ √ √

Procurement N/A √ √ √ √ √

Online Engagement N/A √ √ √ √ √

Sustainability N/A √ √ N/A √ N/A

Web Standards N/A N/A N/A N/A √ √

The Architecture, Security and Capability ICT actions are viewed as crucial by

most Countries as a future investment

N/A – Not Apparent

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PwC 24

Foundation

to embark

on 1GovEA

• Most agencies have core

systems that provide the

backbone for inter-agency

data sharing initiatives

• 1GovEA is to be positioned as

the standard framework to

further foster cross-agency

collaboration

Policies and

Guidelines

• 1GovEA will establish a linkage between the guidelines with the

government-wide technical standards, architecture principles,

reference models and templates to standardise the design,

implementation and delivery of IT services

Strengthening

Governance

• Clear mandate for

1GovEA should be

established

• One agency to

enforce the mandate

and provide

support/advisory role

Capability

Development

• Agencies to expose

the staff with EA

knowledge prior to

embarking on 1GovEA

• EA tools should be

identified when

developing EA

blueprint.

Embracing

New

Opportunities

• Government is exploring new

game changing ICT trends as

potential initiatives beyond 2014

• 1GovEA should be leveraged as

the framework for implementing

these initiatives

EA menyediakan gambaran berstruktur yang jelas dan

komprehensif mengenai sesebuah organisasi meliputi aspek bisnes

teras, perkhidmatan, sumber manusia dan teknologi yang

menyokong pelaksanaan fungsi organisasi.

EA merupakan suatu AMALAN dan mempunyai 4

domain/komponen utama iaitu arkitektur Bisnes, arkitektur Data,

arkitektur Aplikasi dan arkitektur Teknologi dan hubungkait

antaranya.

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Penjajaran strategi bisnesdan ICT dapat meningkatkanpenyampaian perkhidmatan Kerajaan Digital yang seragam, konsisten dan menyeluruh

Penyimpanan artifak EA secara berpusat oleh semua agensi Sektor Awam yang mudah dicapai, lengkap dan tepat

Pembudayaan kerja berdasarkan standard, inovasi, integrasi dan perkongsian maklumat

Menyokong keperluan analisis dan pelaporan strategik organisasi melalui penggunaan repositori berpusat

Mengoptimum penggunaan aset Kerajaan dan penjimatanpenggunaan ICT melalui konsolidasi

Memperkukuhkan agenda kerjasama antara agensi

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BAB 9 : Mentransformasi perkhidmatan awam untuk produktiviti

5 BIDANG FOKUSMempertingkatkan penyampaian perkhidmatan

dengan mengutamakan rakyat

Merasionalisasikan institusi sektor awam untukmeningkatkan produktiviti dan prestasi

Memperkukuh pengurusan bakat untukperkhidmatan awam masa hadapan

Memanfaatkan pihak berkuasa tempatan bagi menyediakan perkhidmatan berkualiti pada peringkat tempatan

Mempertingkatkan pengurusan projek untuk menghasilkan outcome yang lebih baik dan cepat

A

B

C

D

E

5 BIDANG FOKUSSTRATEGI

Mengurangkan kerenah birokrasi perkhidmatan awam dan

perkhidmatan bukan teras

Menambah baik proses penyampaian bagi meningkatkan

kepantasan bertindak

Memanfaatkan data bagimeningkatkan outcome dan

mengurangkan kos

Memperluaskan jangkauanperkhidmatan dengan

peningkatan libat urus bersamarakyat

Meningkatkan akauntabiliti dengan memfokuskan ketelusan

dan outcomePelaksanaan 1GovEA menyokong visi Kerajaan menerusi StrategiA3 Bab 9 dalam RMK 11 sebagai amalan transformasi agensiuntuk menjajarkan strategi bisnes dan ICT serta berkongsimaklumat dan data antara agensi bagi merealisasikan matlamatKerajaan Digital.

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• Enterprise Architecture sebagai elemen strategik yang menyokong kejayaanpelaksanaan dan kelestarian inisiatif ICT

• Mengamalkan EA di Sektor Awam berpandukan kerangka 1GovEA

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MESYUARAT JAWATANKUASA IT DAN INTERNET KERAJAAN (JITIK) BIL. 2 TAHUN 2014

PADA 7 NOV 2014

Rangka Kerja 1GovEA Mengandungi komponenteras 1GovEA

Pelan PelaksanaanMenerangkan aktivitidalam pelaksanaan EA diagensi

Metodologi 1GovEAMenyediakan panduan fungsibagi setiap peringkatpembangunan danpelaksanaan EA di agensi

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Strategi Yang Holistik Melalui 1GovEA - Penjajaran BSP dan ISP

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Rangka Kerja 1GovEA

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PwC

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MAMPU

AGENSI

INDUSTRI

RAKYAT

Kepimpinan

Perkongsian Strategik

Modal Insan yang Kompeten

Pengurusan Perubahan

Pembekal perkhidmatangunasama

Peneraju dalam EA dan ISP Peneraju perkhidmatan

berpacukan data Penyelaras Tadbir Urus ICT Penggerak penyediaan

laman web berkonsepkanlife event berpaksikanrakyat

Pelaksana Pembekal perkhidmatan Kolaboratif Penglibatan

Kolaboratifstrategik

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Penglibatan Penyumbangan