benchmarks for import export logistics best practices

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IMPORTANT: This document contains proprietary and original material which, if released, could be harmful to the competitive position of Trans American Customhouse Brokers, Inc. and/or Trans American Customs Brokers of Canada Ltd. Accordingly, this document may not be copied or released to third parties without Trans American’s consent. ©2014 Trans American Customhouse Brokers, Inc., Trans American Customs Brokers of Canada Ltd. TranSure Express LLC and InterShip Logistics LLC Import Export Logistics Management Benchmarking 4902 North America Dr, Buffalo, NY 14224 USA, Tel 716.896.7800, www.tacustoms.com 123114_js For: Executives Current State Y/N Industry Leaders Y/N Best Practice Benchmarks: International Supply Chain Management Fastest Attainable Delivery Time Y Ability to measure Logistics Supply Chain performance across 14 critical events to optimize time from purchase order to delivery. Most Competitive Price (Consistently) Y Ability to manage and quantify the 7 Customs & Logistics cost drivers to drive total landed cost improvement. Assured Regulatory Compliance Customs, FDA, OGAs, etc. Y Method to maintain, audit, and control current Customs compliance process. Ability to measure compliance scores for Customs, FDA and OGAs. Mitigate risk by tracking changing Customs regulations that impact the business. Informed Risk and Liability Y Understanding of Transportation risks, legal liability, cargo insurance options and function. Informed Awareness of Customs and OGA non-Compliance penalties and consequences. Visibility and Data Analytics Y Real time visibility to critical Supply Chain events and the costs associated with them. (Time and cost K.P.I.’s) For: Import Export Logistics Mgr. Current State Y/N Industry Leaders Y/N Best Practice Benchmarks: Time Management Exception Management Y Automated Customs and Transportation “Exception” notices. Enables management by exception to reduce time and cost. Visibility Y Single portal (database) comprised of import and export activity from purchase order to proof of delivery. Including; costing, in transit visibility, compliance records, exception management tools, custom reporting. Reporting & Analytics Y On-line, on-demand or scheduled reporting, access to historical activity to analyze trends. K.P.I.s for performance measurement Y Access to critical data for K.P.I. development and measurement. Connectivity ( Supply Chain links) Y Automated Supply Chain information exchange between your ERP, Customs & Logistics provider. Cost Management Pricing Options Y Ocean transportation “buy” options other than spot or contract (Hybrid Pricing) . Leverage Opportunities Y Ability to leverage combined spend while attaining proper value. Lane Optimization Y Strategy for capacity constraints, mode optimization, transload opportunity, port diversification, over weight containers, etc….. Service Provider Management Business Relationship Support Y Single point, Operations contact from booking to delivery, available 24/7. (Control Tower) Formal Business Reviews Y Executive sponsorship. Collaborative approach to identify supply chain improvements. Defined Performance Commitment Y Performance Guarantee from Customs and Logistics provider(s).

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Page 1: Benchmarks for import export logistics best practices

IMPORTANT: This document contains proprietary and original material which, if released, could be harmful to the competitive position of Trans American Customhouse Brokers, Inc. and/or Trans American Customs Brokers of Canada Ltd. Accordingly, this document may not be copied or released to third parties without Trans American’s consent.

©2014 Trans American Customhouse Brokers, Inc., Trans American Customs Brokers of Canada Ltd. TranSure Express LLC and InterShip Logistics LLC

Import Export Logistics Management Benchmarking 4902 North America Dr, Buffalo, NY 14224 USA, Tel 716.896.7800, www.tacustoms.com

123114_js

For: Executives

Current State

Y/N

Industry Leaders

Y/N Best Practice Benchmarks:

International Supply Chain Management

Fastest Attainable Delivery Time Y Ability to measure Logistics Supply Chain performance across 14 critical events to optimize time from purchase order to delivery.

Most Competitive Price (Consistently) Y Ability to manage and quantify the 7 Customs & Logistics cost drivers to drive total landed cost improvement.

Assured Regulatory Compliance Customs, FDA, OGAs, etc.

Y Method to maintain, audit, and control current Customs compliance process. Ability to measure compliance scores for Customs, FDA and OGAs. Mitigate risk by tracking changing Customs regulations that impact the business.

Informed Risk and Liability Y Understanding of Transportation risks, legal liability, cargo insurance options and function. Informed Awareness of Customs and OGA non-Compliance penalties and consequences.

Visibility and Data Analytics Y Real time visibility to critical Supply Chain events and the costs associated with them. (Time and cost K.P.I.’s)

For:

Import Export Logistics Mgr.

Current State

Y/N

Industry Leaders

Y/N Best Practice Benchmarks:

Time Management

Exception Management Y Automated Customs and Transportation “Exception” notices. Enables management by exception to reduce time and cost.

Visibility Y Single portal (database) comprised of import and export activity from purchase order to proof of delivery. Including; costing, in transit visibility, compliance records, exception management tools, custom reporting.

Reporting & Analytics Y On-line, on-demand or scheduled reporting, access to historical activity to analyze trends.

K.P.I.s for performance measurement Y Access to critical data for K.P.I. development and measurement.

Connectivity ( Supply Chain links) Y Automated Supply Chain information exchange between your ERP, Customs & Logistics provider.

Cost Management

Pricing Options Y Ocean transportation “buy” options other than spot or contract (Hybrid Pricing).

Leverage Opportunities Y Ability to leverage combined spend while attaining proper value.

Lane Optimization Y Strategy for capacity constraints, mode optimization, transload opportunity, port diversification, over weight containers, etc…..

Service Provider Management

Business Relationship Support Y Single point, Operations contact from booking to delivery, available 24/7. (Control Tower)

Formal Business Reviews Y Executive sponsorship. Collaborative approach to identify supply chain improvements.

Defined Performance Commitment Y Performance Guarantee from Customs and Logistics provider(s).