Amadeus Internet Booking Engine

Bassem Daouk, Sales Manager, Amadeus Lebanon. Shibu T. George, Business Solutions Manager (e-Commerce), Amadeus IT Group SA

Beirut, Lebanon 25 February 2010

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Agenda

About Amadeus

Amadeus Agency Internet Engine (e-Power)

Key Features

Booking Process Demo

Implementation & Support procedures

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23.14%52.76%

11.57%

11.57%

A large, privately-owned company dedicated to the travel and tourism industry

8500 Employees 220+ Markets 2.8 Billion Revenue (2008) 526+ million transactions,

We are well-positioned to help you

0.96%management

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An essential industry provider

145 hosted airlines

56 Low Cost Carriers

95% of world’s scheduled

network airline seats

101,000+Travel agency

locations

526+ million bookings processed

380,000+ terminals worldwide

80,000+ hotel

properties

480+ million transactions

per day

19% online

air bookings

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Travel providers Airlines Hotels Car rental companies Railway Ferry Cruise lines Insurance companies Tour operators

Travel sellers Travel Agencies

Travel buyers Corporations Travellers

Amadeus … For all participants in the industry

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Amadeus Data Centre

One of the world’s biggest data processing centres dedicated to the travel industry.

Around 500 airlines and 95,000 travel agency locations depend onthe Amadeus Data Centre to deliver almost half a billion net bookings every year and run extremely complex airline systems.

- 370 million transactions a day

- 2.5 million net bookings per day

- 56 million passenger name records

- 0.3 seconds response time

- The System boasts 99.99% uptime

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& in Lebanon, Since 2009 We are well- positioned to support your Travel Business

Amadeus Lebanon, Gefinor Centre, Beirut, LebanonTel : + 961 1 742950

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For Travel Agencies, Tour Operators & Pure Online Portals

Amadeus Agency Internet Engine (e-Power)

In MENA, a version that’s redesigned to support Middle East & North Africa operation style

e- Power used in 32 markets today

23 Languages, for MENA : Arabic, English, French

Custom Region Service Fee

Regional Localisation for all supported languages

Advanced CustomisationAdvertisement Opportunities

111+ Online portals in MENA

Amadeus Agency Internet Engine ( e-Power ) in MENA

A booking engine that changed the online conceptsin the region

Introduced in MENA : March 2006

Used by top 2 agencies (average) in most Countries

Used by Tour operators and pure online portals

Regional Credit Card Payment Gateway Support

Egypt, Morocco, Tunisia, UAE, Qatar, Oman, Bahrain, Saudi Arabia, Kuwait, Syria, Yemen, Lebanon

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Microsoft ASP.net technology Based on N-tier architecture model

128 bit SSL encryption to secure the transactions

Advanced Servers, Backup System, Secure and Reliable Data Storage.

Experience the Advantage of using Hosted solutions

No IT – Infrastructure InvestmentCentralised developmentsQuick support and Monitoring systemSecurity ( IP, location )No profile duplication – real time synchronisation with ASP.

Technology

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E-Power Base

e-Power Modules ( “A la carte” model )

Multi-Leg

Service Fee Manager

Seat Map

Payment Gateways

Low Cost Carriers

Corporate Edition*

Insurance *

E-Ticket Instant

Package

Promotions

Affiliation module *

Sub AgencyModule *

Non GDS Hotel Content External

membership

ProfileSynchronisation

Closed Group

Flexible solution with 89 different types of configurations today in the world

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Europe's #1 travel company in R&D investment (in Man/years)

10%

CAGR2005 - 2009

Airline IT

Airline Distribution

Hotel Distribution & IT

Traveltainment

Travel Agency Solutions

Cross Area & Technology

Other Travel Providers870

311

321

356

401

598

649

663

573

121

108

159

166

165

105

151

198

170

409

468544

508

684826

1 1041 279

2005 2006 2007 2008 2009E

2,216

2, 573

2, 796 413

592

110

201

230

569

3, 218 3, 286

870

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& More …..

More Content

Insurance

Hotel consolidators

Tour packages

Local inventory

Activities & Entertainment

More Functionality

Dynamic packaging

More Innovation

Mobile technology

Social networks

User generated content

Demo

Coming soon .... www.Libantravel.com The First Amadeus Powered online portal in Lebanon

Loading Page – Customisable

Process Flow [ Result Page ]

Modify Search Form

MatrixDisplay

Process Flow [ Result Filter ]

AdvancedResult Filter

ApplicableRules

Process Flow [ Shopping Basket ]

Agency RulesFlight Rules

Add HotelAdd Car

Process Flow [ Registration ]

Profile lessBooking

Create a new Profileor Login if already a profile exists

Process Flow [ Profiles ]

Fre

Frequent FlyerMeal RequestSeat RequestSpecial RequestSeat Map

Process Flow [ Delivery Type ]

PreferredTicketingOffice(s)

Process Flow [ Payment Options ]

More Options- Invoice- Call Me- Pay at agency- Credit Card

Discount Couponsor Promotional Code

Pay by Installments

Hotels : Map based Result Display

AdvancedResult Filter

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e - Mail Marketing & Amadeus IBEs

- Spam Free Mails- Permission based mailing- To Avoid blind mass mailing- customer preference specific emails

We recommend

Quick Search form

PromotionSpots

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Implementation & Support

Technology & Partnership

3-6 Weeks implementation Time

First level support : Amadeus Local offices

Second Level support : Amadeus Regional Office Dubai

For more information Please contact your local Amadeus Office

Technology & Partnership

www.amadeus.com

shibu.george@amadeus.comTel : 00971 4 2935201

Amadeus LebanonTel : + 961 1 742950