battle of the bluegrass
DESCRIPTION
Research by Fernando Alfonso III Chelsea WoodsTRANSCRIPT
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Runninghead:BLUEGRASSBATTLE 1
BattleoftheBluegrass:AMessageDesignAnalysisof
HowKentuckysSenateCandidatesUsedTwitterintheirCampaigns
FernandoAlfonsoIIIandChelseaWoods
TheUniversityofKentucky
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BLUEGRASSBATTLE 2
Abstract
SinceajuniorIllinoissenatorharnessedtheunmeteredpoweroftheInternettohelpwin
Americastoppoliticaloffice,socialmediahasbecomeanunavoidablenecessityforevery
politicalhopeful.OneofthesenewsocialmediacornerstonesisTwitter.Forbettersuchas
BarackObamaspresidentialvictoryin2008orworseRep.AnthonyWeinersracy
photoTwittersimmediacycanbeacandidatesgreatestassetandliability.BetweenSept.4,
2014andNov.19,2014,everytweetfromSen.MitchMcConnellanddemocratichopeful
AllisonGrimesofficialaccountswerecollected.Usingcontentanalysis,thisstudyevaluatedthe
themesfoundinthetweets,theuseofnegativeversuspositiveappeals,andtheparticularissues
addressedbythecandidates.Differencesbetweenthecandidatestweetstreamswereanalyzed.
Additionally,thetrendsinthecontentarecomparedtothedatesofimportantpoliticaleventsand
thereleaseofpollnumbers.Wefoundcandidatestweetmostfrequentlyaboutcampaignrelated
eventsandthatfollowersengagemostwithnegativetweets.
Keywords:politicalcampaigns,Twitter,campaigntone,followerengagement
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BLUEGRASSBATTLE 3
Itwascalledthecountrysmostcloselywatchedcontestofthe2014midtermelections
(Raju,2013).InonecornerwasSen.MitchMcConnell,theseniorRepublicanfromKentucky
whohasheldhisseatfornearlythreedecades.IntheotherwasDemocratAlisonLundergan
Grimes,36,whowas6yearsoldwhenMitchMcConnellstartedhisSenatecareer(Raju,
2013,para.1).Eachcandidaterepresentedtheirpoliticalpartiesalmostperfectly.McConnell,71,
wasthestatelysagewhohadbecomethefaceofRepublicanobstructionism(Zengerle,2013,
para.4).HeusedtopicslikehealthcareandgunrightstochallengeObamaandrallyRepublican
support.Yetafternearly30yearsinoffice,McConnellfacedanabysmaljobapprovalrating
with54percentdisapprovingandjust36percentapprovingofhisperformance(Democrats,
2013,para.3).Grimesrepresentedtheprogressivespirit,eagertobecomethefirstelectedfemale
senatorfromthecommonwealthandthestatesfirstsenateDemocratsince1999.Grimeshoped
toreplicatethesuccessPresidentBarackObamascampaignhadin2012usingsocialmedia
platformslikeFacebook,Tumblr,andTwitter.Whateachoftheseplatformsrepresentedfor
Obamawasawaytocozyuptocitizensonline(Wortham,2012,para.1).YetwhileObama
usedsocialmediatohumanizehimselfwithcandidFacebookphotosfromthecampaigntrailand
funnyTwittermessagesknownastweets,McConnellandGrimescampaignstookadifferent
approach.
ThisstudyanalyzesacensusofTwitterdatafromSept.3,2014throughNov.29,2014to
firstdeterminewhatfunctionalpurposethetweetsfromMcConnellandGrimesofficialTwitter
accountsserveddotheytoprovideanunadulteratedlookatthelivesofthecandidates,
promoteacertainpoliticalagenda,orattacktheiropponent?Theoveralltoneandlevelof
engagementtheMcConnellandGrimescampaignhadonTwitterwasmeasuredusingacoding
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BLUEGRASSBATTLE 4scheme.Specificemphasisisplacedonpositiveandnegativecampaigneventsforeach
candidateduringthistimeframetoseehowtheyaffectedthecontentandtoneofthetweets.
WhyTwitter?
Twitterisoneofthemediaandpoliticiansguiltiestpleasures.Sincetheplatformgained
tractionin2007atSouthbySouthwestInteractive,ithasbecomeadigitalplaygroundfornews
organizationsandjournalists.InJune2013,Twitterwasusedby59percentofjournalists
(OriellaPRNetwork,2013).Furthermore,nearly75percentofjournalistspolledinMarchthat
sameyearfoundnewsworthyitemsusingthesite(Lepitak,2013).Bothofthesestatisticswere
punctuatedbyastudyfromPewResearchinJunethisyearclaimingthatnearlyoneintenU.S.
adults(8percent)gottheirnewsfromTwitter(Brenner,2014).Whatthesemediaorganizations
onTwitterrepresentaregatekeeperscapableofsettingnewsagendas.Twitterprovidesan
unmediatedformofcommunicationforpoliticalcampaigns,eliminatingthepotentialalteringof
messagesthatmayoccurwhenjournalistsoreditorsfilterinformation(Parmelee&Bichard,
2011).Thislevelofinfluence,combinedwiththeabilityfortweetstobedisseminatedinstantly,
meansthatfactsaremoreimportantthaneverbecauseinformationoftenspreadsfasterandtoa
wideraudiencethanwhattraditionalnewsmediasourcescanachieve(Castillo,Mendoza,&
Poblete,2012,p.561).Twitteralsoallowsthemediatostreamlinethereportingprocessinfull
viewofthepublic.
Thepopularityandversatilityoftheplatformnodoubtcontributestoitsprominentuseas
adigitalpublicrelationstooladoptedbypoliticiansaroundtheworld(Frame&Brachotte,
2014).Asof2013,467membersofCongresswereonTwitter,accordingtoOpenCongress
(2013).Twitterofferspoliticiansachanneltobypasstraditionalgatekeepersandavoidpotential
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BLUEGRASSBATTLE 5messagefilteringbyjournalistsoreditors.Simplyput,thesecampaignsuseTwittertospeak
directlytofollowers.Twitteralsoallowsaquickdisseminationofinformationandprovidesa
wayforindividualstomobilize,asexemplifiedbytheTeaParty.IndividualswhouseTwitterfor
politicalpurposesnotedhowtheypreferredthesitetoFacebookbecauseofitscleanandmore
professionalpresentation,security,andabilitytoquicklysendandreceivemessages(Parmelee&
Bichard,2012).
UnlikemostofCongress,ObamaisaTwitteroutlierwhohasbenefittedfromthe
microbloggingplatformthemost,thankstoateamofabout100people(Sweet,2010)running
hisoneofficialTwitteraccount,@barackobama.Oneofthemanyexamplesofthepresidents
loveaffairwithTwitterhappenedonNov.6,2012.Onthisday,Obamamadehistorywiththe
mostretweetedmessageinhistorywith759,000.Aretweetiswhensomeonerepostssomeones
tweetundertheirownaccount.ThetweetwassimpleonlyfeaturingaphotoofObamaandhis
wifeMichellehuggingwiththewordsFourmoreyearsaboveit.Thiscombinationofpolitical
posturingandthemediaspenchantforusingTwittertofindstoryideashaschangedhow
campaignsoperate.
WhileObamascampaignmayhavepresenteditsTwitteraccountasamainlineinto
heartandhomeofeverydayAmericans,itsprimarygoalwastocontrolthemedianarrative.
Kreiss(2014)writeshowObamaandMittRomneyusedthesocialmediaplatformasaproxy
forpublicopiniontoassesssuchthingsasthecandidatesdebateperformances(p.3).The
objectiveforbothcampaignswastocreateaclimateofopinionfavorabletotheircandidateto
influencereportersperceptionsofpoliticaleventsastheyreadsocialmediaasameasureof
publicsentiment(Kreiss,2014,p.3).Influencingreportersperceptionswasnoeasytaskas
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BLUEGRASSBATTLE 6theyaretrainedtobeskepticalofmessagesputoutbypoliticalcampaignsbecauseoftheir
slantedstance.Thisskepticismhascreatedaconceptofsuccessfultweets(Kreiss,2014).
Thesearemessagesthatarecapableofgarneringmediaattentionthankstotheirsimple
language,conciseinformation,andcreativecomposition(Parmelee,2013).WhatKreissand
otherresearchersoverlookedistoneandwhetherpoliticaldevelopmentssuchaspolling,
financialreports,orgaffeshaveanynoticeableeffectonthetweetssentfromofficialcampaign
accounts.BeforepresentingourresearchonthetweetscollectedfromMcConnellandGrimes
campaignaccounts,wereviewacademicstudiesoftoneincampaignmessagesandTwitter.
LiteratureReview
Theresearchoncampaignmessagedesignandtoneisvast.Oneofthefirstseminal
studieswaspublishedbyAnsolabehereandIyengar(1995).Theduostudied34Senate
campaignsbeginningin1992.Theobjectivewastoseeifnegativecampaignmessagesturned
peopleawayfromtheelectoralprocess(Ansolabehere,1995,p.105).Thecampaignswere
studiedaspairsinsteadofindividually.AnsolabehereandIyengarrecordedwhethertheoverall
adswerepositive,negative,ormixed.Ifbothcampaignsreliedheavilyonattackadvertising,it
wasdeemednegative.Iftheylargelyavoidedpersonalorissuebasedattacksand,instead,
focusedonreasonstovoteonthecandidatestheywerelabeledaspositive(Ansolabehere,1995,
p.106).Aneutraltonewaswhenwaswhencandidatereliedonpositivemessagesandanother
didnot.WhatAnsolabehereandIyengardiscoveredwasstaggering.Mostofthecampaignsthat
electionseasonwerenegative.Sixteenofthestatesfeaturedcampaignsthatwerenegative,12
werepositive,andsixweremixed.AnsolabehereandIyengars(1995)objectivewasjustified:
Thehostilityofthe1992Senatecampaignsdrainedtheelectorateasmuchasitworedowntheopposition.ThepositiveSenatecampaignsin1992averagedhighturnoutrates57percentofthevotingagepopulation.Turnoutinthemixedtone
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BLUEGRASSBATTLE 7
raceswasalmostfivepercentpointslower,52.4percent,andturnoutinthenegativeraceswasdowneverfurther,to49.7(p.108).
QuitepossiblythemoststartlingdiscoveryAnsolabehereandIyengarfoundwasthatifallthe
Senatecampaignswerepositivein1992,6.4millionmorepeoplewouldhavegonetothepolls
(1995,p.108).Geer(2006)claimsthatthistrendtowardnegativitybeganin1960buthasbeen
largelyinaccurate.InanopinionpieceforPoliticoin2008,Geerarguedthatthenegativity
aboutnegativeads,inshort,ismisplaced(para.10).Geerbelievedthatclearstandardsaround
advertisingnegativityneededtobedevelopedbeforejudgmentscouldbemade.Geers
skepticism,however,hasnotstoppedresearchersfromtacklingthequestion:Donegative
campaignsactuallyhelpgetsomeoneelected?
OneoftheearlieststudiestoattempttoanswerthisquestionwasGarramone(1984).
Thesesortsofads,asconceptualizedbyGarramone(1984),wereintendedtocastapolitical
opponentinanegativelightandideallyencouragetheelectoratetovoteforthem(p.250).One
waythiswasaccomplishedwasbymakinguntruthfulorexaggeratedclaimsaboutacandidate.
Garramone(1984)interviewed367Michiganvotersduringthefinalweekofthe1982
congressionalcampaign.Thesevoterswereaskedtoscreentwocampaigntelevision
commercialsanddeterminetheirtruthfulness.WhatGarramone(1984)discoveredwasthatthe
perceivedtruthfulnessofthecommercialcontributestoitsintendedimpact,itappearsthat
backlashorboomerangmaybethemorecommontypeofeffect(p.258).Theboomerangeffect
waswhenanegativeadbackfiredonthecampaignthatcreatedit.
ThisboomerangdefinitionwasexpandeduponbyLauandRovner(2009).Intheirstudy,
theduoaddedthatcandidateswhoattacktheiropponentmightbeperceivedasmeanspiritedor
nasty(p.295).WhatLauandRovner(2009)alsofoundthroughtheirownoriginalresearchwas
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BLUEGRASSBATTLE 8thatwhilevoterswerecapableofseparatingviciousattacksfromlegitimatecomparisons,no
definitiveconclusioncouldbemadeonwhethernegativecampaignshelpedorhurtacandidate
(Lau&Rovner,2009,p.304).ButthisconclusionwasnotgoodenoughforLauandRovner.
Theduocompletedametaanalysisof43tonerelatedstudiesfindingthat12reportedpositive
effects(thatis,themorenegativecandidatereceivedmorevotes),fourofwhichwerestatistically
significant28studiesreportedunfavorableeffects(thatis,attackingtheopponentwas
counterproductive),sixofwhichwerestatisticallysignificant(Lau,2009,p.296).Eachoneof
thesetonerelatedstudieswasperformedonmessagesdisseminatedontelevision,radio,orprint.
MissingfrommostofthesestudieswastheInternetandspecificallyTwitter.
MuchofthepublishedliteratureoncampaignsandTwitterrelatesspecificallyto
presidentialcampaignsanddealswiththemessuchastransparencyordeterminingtheimpactof
Twitteronelectionoutcomes(Adams&McCorkindale,2013LaMarre&SuzukiLambrecht,
2013Levenshus,2010).Since2011,onlyasmallnumberofpublishedresearcharticlesdeal
withnonpresidentialracesandtoneonTwitter.Surprisinglyenough,manyofthemdealwith
internationalpoliticalcampaigns.ThesecountriesincludeSlovenia,theUnitedKingdom,
Australia,theNetherlands,andRomania.Startingwiththelatter,PaulAdrianAparaschivei
(2011)analyzedtweetsfromRomaniasmostpopularusersandeachpresidentialhopeful.The
toneoftweetswasnotstudied.IntheNetherlands,VergeerandHermans(2013)examinedhow
candidatesofthe2010DutchgeneralelectionsusedTwitter,specificallyexaminingwhysome
candidatesweremorelikelytoadoptTwitterandhavelargernetworks.
TheUnitedKingdomstudybyNigelJacksonandDarrenLilleker(2011)lookedathow
alreadyelectedMembersofParliamentusedTwitter.TheAustralianstudybyJeanBurgessand
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BLUEGRASSBATTLE 9AxelBruns(2012)followedthehashtag#ausvotestoseehowthepublicrespondedtopolitical
happenings.TheoneteamofresearchersthatstudiedTwitterandtonewereGodnovandRedek
(2014).Theduofoundthattheoppositionismorenegativeintheirsentimentthantheruling
parties(position)whenusingTwitter(Godnov,2014,p.25).AtweetanalysisbyGodnovand
Redekalsofoundthatthemostcommonpositivewordswerework,protection,good,
tender,pardon,available.Whilethenegativelistwastoppedbywordssuchasissue,
problem,unemployed,illegal,corruption,crime(Godnov,2014,p.22).
OfthelimitedpiecesofresearchconductedonnonpresidentialcampaignsinAmerica,
theexhaustivestudybyGainousandWagner(2014)hasprovenfruitful.In2010,theduo
collectedtweetsfromthe483congressionalcandidates.Thestudyfoundanaverageof44
percentoftweetspostedbythecandidatesrelatedtocampaignannouncements,19percent
discussedpersonalcharacteristics,18percentwerenegative/attacktweets,and17percentof
tweetsdiscussedpolicy(GainousandWagner,2014).Whatnopieceofresearchaddressedwas
howcertainpoliticaleventswhichareconceptualizedinthisstudyasanymediarelated
stimulusthatgarnersaresponsefromthecampaign,suchaspollingdata,campaignfinances,
endorsements,debates,andgaffesalterthetoneoftweetsfromagivencandidate.Thisleadsto
ourfirstresearchquestions:
RQ1: Towhatextentdocampaignsalterthecontentoftheirtweetsfollowingapotentialkeyeventintherace?
RQ2: Towhatextentdoesthetoneofthetweetschangethroughoutthecourseoftherace?
Next,sincefewstudiesexaminethetoneoftweetsinpoliticalcampaigns(Gainous&
Wagner,2014),weapplyconceptsfromresearchonnegativeadvertisinginpoliticalcampaigns
toconstructourhypothesis.AccordingtoLauandRovner(2009),incumbentsprefertoavoid
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BLUEGRASSBATTLE 10attackingopponentsinadvertisementsexceptinhighlycompetitivecampaigns.However,as
Jacobson(2004)pointsout,mostincumbentsarebetterknown,morepopular,andbetter
financedthantheirchallengers.ThiscampaignwasuniqueasincumbentMcConnellsuffered
fromalowapprovalrating(Cameron,Mellnik,&Blake,2014).Additionally,whileMcConnell
receivedmoremoneyfrompoliticalactioncommitteesthanGrimes,campaignfinancereports
showedGrimeshadraisedmorefundsfromsmallcampaigndonors(Loftus,2014).Thus,dueto
McConnellslowapprovalratingandthecompetitivenessoftherace,wepropose:
H: Thetwocampaignswillnotdiffersignificantlyinthetoneoftheirtweets. BecauseoftheinteractivenatureofTwitterasasocialmediaplatformaffordingit
potentiallevelsofengagementnotfeasiblewithformsofweb1.0,suchaswebsitesitisalso
importanttoexaminehowcampaignsandfollowersinteractwithoneanotheronTwitter.
LaMarreandSuzukiLambrecht(2013)notethatTwitteroffersapotentiallypowerfulavenuefor
campaignstoengagewithconstituentsonlineifthecampaignisabletoengageaudiences.To
provideapreliminaryanalysisofhowaudiencesengagewithpoliticalcampaignTwitter
accountsbasedonthecontentofthetweet,weask:
RQ3: Doesengagementvarybasedonthecontentofthetweet?.
Method
Totestthehypothesisandanswertheresearchquestions,aquantitativecontentanalysis
oftheofficialcampaignTwitterfeedsofMcConnellandGrimeswasconducted.Weexamined
howthecontentandtoneoftweetschangesfollowingeventsbeginningonSept.3,2014and
endingonNov.4,2014.Additionally,asoneoftheaffordancesofsocialmediasitesis
interactivity,tweetswereanalyzedtodeterminethelevelofengagementandinteractionwith
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BLUEGRASSBATTLE 11followers.Contentanalysisisusefulwhenexaminingthecontentandtoneofpoliticalmessages,
particularlywhenfocusingonsocialmediamessages(e.g.,Graber,2004Lawless,2012
Parmelee&Bichard,2012).Thismethodprovidesresearcherswithasystematicapproachto
examinemessagesandmakeinferencesregardingtherelationshipbetweenmessagesandtheir
context(Krippendorff,1980).Thus,thisapproachpermittedustoanalyzehowthecontentand
toneofthetweetschangedoverthecourseofthelastthreemonthsofeachcampaign.To
establishintercoderreliability,thetwoauthorscoded10percent(n=95)ofthetweets.Scottspi
showedacceptableintercoderreliabilityrangingfrom.85to.87theremaining90percentofthe
tweetsweredividedequallyamongthecoderstobeindependentlycoded.
DataCollection
TweetswerecollectedfromtheofficialcampaignTwitteraccountsforchallengerGrimes
(@AlisonForKY)andincumbentMcConnell(@Team_Mitch).Datacollectedforeachmessage
includedthetweetitself,timeanddateposted,andthenumberofretweetsandfavoritesthe
tweetreceived.DatawasrecordedviaZapierandeachtweetsinformationwasverified
manuallytoensureaccuracy.TwitterdatacollectionwasconductedbetweenSept.3,2014and
Nov.29,2014,whichwasthelastdayeithercampaigntweetedatthetimeoftheanalysis.This
periodprovidesforanalysisinthetwomonthspriortoElectionDayandonemonthfollowing.
TheunitofanalysisforthestudywasindividualtweetsfromtheTwitteraccounts,consistingof
originalmessages,retweets,replies,andquotetweets.
Measures
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BLUEGRASSBATTLE 12
Totestourhypothesesandanswerourresearchquestions,weanalyzedTwittercontent
usingfivemaincriteria:events,tweettheme,tweettone,andfollowerengagement.Wedefine
eachmeasurebelow.
Events.Todeterminewhicheventswouldbeincludedforanalysis,weexaminedthe
campaignsusingacombinationoflocalnews(TheCourierJournal,TheLexington
HeraldLeader,CincinnatiEnquirer)andnationalnewsoutlets(e.g.TheWashingtonTimes,
NewYorkTimes)toidentifysignificanteventsforeithercandidatewhichmightaltertherhetoric
ofthecampaign(seeTable2).
Theme.Tocodethetweets,weemployedaconventionalcontentanalysisapproach,
inductivelyidentifyinganddefiningthecodesastheyemergedfromthedatausingconstant
comparison(Zhang&Wildemuth,2009).Usingthematicanalysisallowedustolocate
meaninginthedata(Guest,MacQueen,&Namey,2012,p.49)andclassifytweetsinto
nominalcategoriesbasedonthetweetscentraltheme.Allnominalcategoriesweremutually
exclusive,exhaustive,andequivalent(Frey,Botan,&Kreps,2000).Fourprimarycategories
basedontweetthemesemergedduringthecodingprocess:issuestance,campaign,attack,and
other/notrelated.Wedevelopedacodebookcontainingacodelabel,definition,criteriaand
exemplarsforeachthemetoguidecoding(Hsieh&Shannon,2005).Descriptionsofeachcode
areprovidedbelowacompletelistofthemesandsubthemesisavailableinAppendixA.
Issuestance.Thefirstthemeissuestanceinformsvotersaboutthecandidatesstance
onanissueorpolicy,includingtheeconomy(minimumwageandjobcreation),coal,education,
healthcare,andwomensissues(unfairpayandabortion).Tweetsinthisthemedidnotinclude
referencestoanothercandidate.ExampletweetsincludeAsSenator,Allisonwillcontinuetobe
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BLUEGRASSBATTLE 13astaunchadvocateforwomenjustasshehasasKY'sSec.ofState.#KYSenandSenator
McConnellhasastrongrecordoffightingforKentuckycoal!#kycoal#kysen.
Campaign.Campaignthemedtweetsfocusedspecificallyonacampaignbasedaspect,
suchasacampaignevent,debate,endorsements,pollresults,fundraising,turnout,andvoter
support.Tweetsmayincludereferencetoanothercandidate,butdonotattackthecandidateor
mentiontheirissuestance.ExampletweetsincludeAnotherbigweekend!Withfewerthan59
daystogo,everydaycounts.Volunteer:http://t.co/5BMso1DjNJ#KYSenandStandingroom
onlyinCarterCounty!#TeamMitch#kysen.
Attack.Inanattacktweet,themessagedirectlyattackstheopponentontopicssuchas
issuestance,campaigndecision,votingrecord,character,campaigndecision,orcampaign
rhetoric(Freedman,Wood,&Lawton,1999).ExamplesincludeThisweek,@Team_Mitch
madeitclearthathesideswithWashingtonoverKentucky#KYSenand.@AlisonForKY
wouldrubberstamp@BarackObama'sradicalliberalnominees.#ObamaNeedsGrimes#kysen.
Other/notrelated.Intheother/notrelatedcategory,thetweetcontentisnotrelatedtothe
candidatesissuestance,opponent,orthecampaign.Rather,itmayfocusonanationalholiday,
historicevent,orsportingevent.ExamplesincludeCongratsto@UKFootballonthewintoday.
DefensewastoughgreatstepintherightdirectionandHappy#ConstitutionDayfrom
everyoneatTeamMitch!#kysen.
Tone.Tweetswereanalyzedbasedonthetoneofthemessageandclassifiedaspositive,
negative,orneutral.Totreattoneasanintervallevelvariable,positivetweetswerecodedas1,
negativeas1,andneutralas0thus,anumbercloserto1wouldindicatemorepositivity,
comparedtoascorecloserto1indicatingnegativity.Negativetweetswereoperationalizedas
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BLUEGRASSBATTLE 14basicallyopponentfocused,ratherthancandidatefocusedandfocusesonwhatiswrongwith
theopponent,eitherpersonallyorintermsofissueorpolicystances(Kaid,2000,p.157).
Positivetweets,then,areoperationalizedasthosethatacclaim,makingpositivestatementsabout
thecandidate,his/hercampaign,andhis/herideas(Benoit,1999).Neutralcontentfocuseson
neithercandidate,butsimplydisseminatesinformationanddoesnotshowdirectsupportforor
criticismofeithercandidateorcampaign.
Followerengagement.Followerengagementreflectsthedegreetowhichfollowers
respondtomessagestweetedbythecampaigns(LaMarre&SuzukiLambrecht,2013)andis
operationalizedbyathesumscoreofthenumberofretweetsandfavoriteseachtweetreceives.
Results
AlldatawascodedandanalyzedinSPSSbecauseourdatasetconsistedofcensuslevel
data,methodsofanalysisincludeddescriptives,frequencies,andcomparisonsofthemeans.Our
resultssectionbeginswithageneraloverviewofthecampaignsandtheiruseofTwitterusing
descriptivestatistics.
DescriptiveStatistics
Atthetimeofanalysis,McConnellscampaignTwitteraccounthad9,779followersand
Grimeshadapproximately20,900followers.DatacollectionviaZapierrecordedatotalof298
tweetsforMcConnelland657tweetsforGrimesduringthesamplingtimeframe(N=955).
Grimesaveragedatotalof7.4tweetsperdaywhereasMcConnellaveraged3.4tweetsperday.
BothGrimesandMcConnellprimarilyengagedincampaignbasedrhetoric,ratherthansolely
attackingtheopponentorpromotingpersonalissuestances(SeeTable1).
ResearchQuestion1
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BLUEGRASSBATTLE 15
Ourfirstresearchquestionexploredtheextenttowhichcampaignsalteredthecontentof
theirtweetsfollowinganeventinthecampaign.Usingfrequencies,wecomparedthecontentof
thetweets24hourspriortotheeventtothecontent24hoursfollowingtheevent.
ChallengestoMcConnellsCampaign.OnSept.22,businessmanDonaldTrump
attemptedtosupportMcConnellsreelectionbutendorsedhimforspeakeroftheHouse,
ratherthanspeakeroftheSenate.Grimescampaignpouncedonthegaffe,shiftingfromcontent
focusingonMcConnellsfundraisingtacticsandminimumwagestance(n=2)andherown
educationstance(n=1)totweeting,WeirdthataguyfamousforsayingYou'reFiredis
endorsing@Team_Mitch,anotoriousnoshow,forSpeaker(n=4).Thefocuswas
shortlived,asGrimessoonmovedontoannouncingthelaunchofKentuckyWomenforAlison
withformerKentuckyGov.MarthaCollins(n=2)andNationalVoterRegistrationDay(n=2).
McConnellignoredthegaffeonTwitter,focusingratheronhissupportforthecoalindustry(n=
2),associatingGrimeswithObama(n=1),andthankingavoterforsupport(n=1).
OnOct.6,aBluegrassPollshowedGrimesleadingMcConnell.Thepreviousday,
McConnellsTwitterfocusedonanotherpollpublishedinTheNewYorkTimesthatshowedhim
expandinghisleadoverGrimes(n=1)andcontinuinghisObama/Grimesassociationnarrative
(n=1).TheGrimescampaigncapitalizedonthepollresults,tweetingabouthertwopointlead
overtheincumbentsenatorandherstanceontheeconomy.Thecampaignthencontinuedto
encouragefollowerstoregistertovote(n=5)andattendcampaignevents(n=3),aswellas
congratulatedtheUniversityofKentuckyfootballteamonavictory.Thecampaignalsoinitiated
thehashtag#IChallengeMitch,posingquestionstoMcConnellabouthisstancesontheminimum
wageandequalpayforwomen(n=2).TheMcConnellcampaignchosenottoaddresseither
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BLUEGRASSBATTLE 16poll,divertingattentiontoanewvideoinwhichtopGrimesdonorNikoElmalehclaimedGrimes
islyingabouthersupportofthecoalindustry,statingshesgoingtof***them(n=4).
AchievementsfortheMcConnellCampaign.PositivemovementsintheMcConnell
campaignprimarilyrevolvearoundpollresultswespecificallyexaminethoseonSept.7and
Oct.30.AnNBC/MaristpollearlyindatacollectionshowedMcConnellleadingGrimesbyeight
points.McConnellscampaignhighlightedthefirstpoll(n=3),usingittopositionGrimeswith
Obama(e.g.Today'spollresultsshowconclusivelythatwhileObamawants@AlisonForKY,
KentuckianswantMitchMcConnell!).McConnellalsothankedfollowersfortheirretweets(n
=2).Grimescampaignmadenodirectresponse,choosinginsteadtoencouragefollowersto
volunteer,demonstratehersupportforveterans(n=4),attackMcConnellsvotingrecord(n=
2),andwishformerKentuckySen.WendellFordahappybirthday.
ThefinalBluegrassPollonOct.30placedMcConnellinafivepointleadoverGrimes.
McConnellscampaignbrieflyhighlightedthepoll(n=1),butthecampaignalsoretweeted
@MAllison_Moore:Hill:GrimespollstersaysshestrailingMcConnell(n=1).Additional
tweetsincludedassociatingGrimeswithObama(Obama=Grimes.RETWEETtohelpspread
theword!)orattemptingtogarnersupportfromfollowers(n=4).Similarly,Grimesdidnot
acknowledgethepoll.Rather,shecontinuedtofocusonpromotingcampaigneventswiththe
Clintons(n=6),aswellassharinganendorsementfromformerUniversityofKentuckyhead
basketballcoachJoeB.Hall(n=2),andemphasizingthecampaignsgrassrootsnetwork(n=
8).GrimesalsoattackedMcConnellsrecordandissuestance(Outoftouchandsoontobe
outoftime).
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BLUEGRASSBATTLE 17
ChallengesfortheGrimesCampaign.Perhapsoneofthegreatestrhetoricalchallenges
oftheGrimescampaignaroseafterGrimesrefusedtoadmitifshevotedforObamain2008or
2012,claimingIrespectthesanctityoftheballotbox(Gerth,2014,para.3).McConnells
campaignshifteditsmessagefromclaimsthatGrimeswaslyingaboutherstanceoncoal(n=4)
andreportingonarecentFoxNewspoll(n=1)toemphasizetheassociationbetweenGrimes
andObama(n=2).Grimestweets,inturn,shiftedfrompromotingacampaigneventandher
stanceoneducation(n=2)toattackingMcConnell(n=3),tweetingDesperateforhelp,
@Team_MitchiscallinginhiscavalrytofloodKentucky'sairwaveswithfalseattacks.
#KYSen.Thecampaignthenencouragedfollowerstosignupforemailupdates(n=1)and
announcedanupcomingappearancewithformerSec.ofStateHillaryClinton(n=1).
TheGrimescampaignfacedanotherchallengewhentheDemocraticSenatorial
CampaignCommitteedroppedfundedtelevisionadvertisementsonOct.15.Someclaimedthe
actionsignaledtheDSCClosingconfidenceinGrimeswhileotherssaidGrimesalreadyhad
sufficientfundsfortheremainderofthecampaign(Gerth,2014).Theannouncementfollowed
theKETdebateandGrimescampaignannouncingachievinganotherfundraisingrecord.After
theannouncement,GrimestweetsemphasizeleadsoverMcConnellinpollsandfunding(n=4),
garneringvotersupportandpromotingacampaigneventwithKentuckyAttorneyGeneralJack
ConwayandHillaryClinton(n=9),whileemphasizingGrimespotentialtobethefirstfemale
KentuckySenator(n=4).Similarly,McConnellscampaigndidnotaddressthedevelopment.
Rather,McConnellcampaigncontinuedassociatingherwiththeObamaadministration(n=3)
whileemphasizingMcConnellspotentialtobeapowerfulvoiceforKentuckyasthenext
MajorityLeader(n=1).
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BLUEGRASSBATTLE 18
AchievementsfortheGrimesCampaign.OnOct.15,GrimesoutraisedMcConnell
andwasjoinedthefollowingdayforaLouisvillecampaigneventbyHillaryClinton.As
previouslydiscussed,tweetsduringthistimeframeshiftedslightlyfromfocusingonGrimes
performanceintheKETdebate,attackingMcConnellonhisrecord,andherowneconomy
stancetofocusprimarilyoncampaignevents.However,Grimesconsistentlyattacked
McConnellsrecord,emphasizedfundraising,andpromotedherownstancesontheeconomy
andwomensissues.McConnellusedClintonsvisittocontinuetoassociateGrimeswithObama
andhisfailedliberalagendadespitehertryingtohidethatsheisreallyanObamaliberal(n
=3).
AnothertriumphcamefortheGrimescampaignwhenshewasendorsedbybothThe
CourierJournalandTheLexingtonHeraldLeaderonOct.26,mentionedbytheGrimes
campaign.Priortotheannouncement,Grimestweetsincludedvoterexpressedsupport(n=1),
UKfootball(n=1)andattackingMcConnellsstanceonfundingsocialsecurityand
contributingfundstohisowncampaign(n=2).Fourtweetsdiscussedtheendorsementsother
tweetsfollowingtheannouncementfocusedoncampaignevents(n=5),attackingMcConnells
stanceonwomensissues(n=1)andwishingSen.Clintonahappybirthday.Duringthesame
timeframe,McConnellemphasizedhissupportforcoal(n=1),anupcomingcampaignevent(n
=4),andGrimesvotingrecord(n=1).
EventsforBothCampaigns.Duringtheelectionseason,thetwocandidatesmetfor
onlyonedebate,hostedbyKentuckyEducationalTelevision(KET),onOct.14.Grimestweets
eitherdirectlyfocusedonoralludedtothedebate(n=12)morethanMcConnell(n=5).
GrimestweetsattackedMcConnellsdebateperformanceandrecord,whiletoutingherown
-
BLUEGRASSBATTLE 19performanceinthedebate:Alisonknockeditoutofthepark.Thepositivereviewskeep
coming!#kysen.TheMcConnellcampaignmentionedhisdebateperformance(n=2)and
focusedonGrimessilenceoncoal(@[email protected]
singleword)whiletoutingMcConnellsownrecordoncoal(n=2).Thecampaignfurther
attackedGrimesforherrefusaltodiscusshervotingbehavior(n=6),aswellasherjobsplan(n
=1).
ABluegrassPollonOct.20placedMcConnellaheadofGrimesinadeadheat,with
McConnellleadingbyonepointthesamepollhadGrimesleadingbytwopercentagepoints
onlytwoweeksprior.McConnellscampaigndidnotaddresstheresults.Rather,thecampaign
highlightedupcomingcampaigneventsincoalcountrywithCongressmanHalRogersjoining
thecampaigninPikeville(n=15)andemphasizedMcConnellsprocoalstance(n=4).The
McConnellcampaignalsotweetedanendorsementfromtheBowlingGreenDailyNewsandan
attackonGrimesminimumwagepolicy.Grimes,conversely,usedthepollresultstoencourage
supporterstodonate(n=2)andemphasizeinterestsgroupsroleinMcConnellscampaign(RT
@KyDems:Newpro@Team_Mitchmailerconcedeswhatwevealwaysknown:MitchisFor
Saletooutsidespecialinterests).Grimestweetsalsopromotedacampaignevents,onewith
PresidentBillClinton(n=18),whilejokingaboutMcConnellsformercampaignmanagerand
rumorsthattheMcConnellcampaignpaidindividualstoattendcampaignrallies(n=1).
LeadinguptoNov.4,Grimescontinuedtopromotecampaigneventsandretweet
voterexpressedsupport(n=24).OnElectionDay,themajorityoftweetswerevoterexpressed
support(n=174)whileothertweetsfocusedonturnout(n=5).ThefinaltweetfortheGrimes
campaigninoursampleshowedherconcedingtoMcConnellandthankingsupporters.Similarly,
-
BLUEGRASSBATTLE 20priortoElectionDay,McConnellstweets(n=12)focusedoncampaigneventsand
voterexpressedsupport.OnElectionDay,McConnellstweets(n=99)focusedon
voterexpressedsupport,turnout,andresultsannouncingMcConnellsreelection.Onlyone
tweetfocusedonMcConnellsstanceoncoalandoneattackedGrimesassociationwithObama.
ResearchQuestion2
Oursecondquestioninquiredfocusedonthetoneofthetweetsthroughoutthe
progressionofthehighprofileSenatecontest.Toanswerthisquestion,wefirstdividedthe
remaining88daysofthecampaignintothreephases:early(Sept.3Sept.30),mid(Oct.1
Oct.27),andlate(Oct.28Nov.4).Toexaminehowthetoneofthecampaignvariedbyeach
stageofthecampaign,weemployedacomparisonofthemeans.ForMcConnell,wefoundthe
campaignwaslargelymorepositiveinthefinalweekofthecampaign(M=.95,SD=.3)
comparedtotheearlystage(M=.28,SD=.95)andmidstage(M=.24,SD=.97).Resultsfor
Grimeswerecomparable.Thecampaignwasmorepositiveinthelatestageofthecampaign(M
=.96,SD=.3)thanintheearlystage(M=.24,SD=.92)andmidstage(M=.26,SD=.95).
Hypothesis
TodetermineifthegroupsdifferedsignificantlyintheirtoneonTwitter,wecompared
themeansoftheoveralltoneofbothcampaignsmessagesoverthecourseofthecampaign.
FindingsshowedMcConnellstweetswereslightlymorepositive(M=.62,SD=.78)than
Grimestweets(M=.56,SD=.8),respectively.Becauselittledifferencewasobservedbetween
thetoneofeachcampaignstweets,ourhypothesiswassupported.
ResearchQuestion3
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BLUEGRASSBATTLE 21
Toexaminethelevelsofengagementrelativetothetoneofthetweet,wetreatedthetone
asanominalvariable(positive,negative,orneutral)asthisapproachpermittedustocomparethe
averagelevelofengagementbasedoneachtone.Acomparisonofthemeansshowedfollowers
engagedmostwithnegativetweets(M=153.6,SD=131.4),followedbyneutraltweets(M=
96.5,SD=78.9).Followersengagedleastwithpositivetweets(M=68.2,SD=85.5).
Discussion
ThefindingsfromthisresearchsupportHerrnsons(2012)claimthatcontemporary
campaignsusewebsitesandsocialmediatorecruitvolunteersandprovidesupporterswith
information,suchashowtoregistertovoteorlocatingtheirpollingplace.Additionally,our
findingsshowthatthecampaigns,tovariousdegrees,adaptthecontentoftheirmessagesbased
oneventsthatoccurduringtheraces.Whenfacedwithachallenge,suchasgaffebythe
candidateorthecampaign,bothcampaignsignoredtheissue,alteringthenarrativetoattacktheir
opponent,rallythetroopsthroughencouragingfundraising,promotingupcomingcampaign
events,ordistinguishingtheirissuestancefromtheiropponents.
Asonemayexpect,bothcandidateshighlightedpositivemomentsfortheircampaigns,
particularlyregardingpollresults,thoughGrimesdidsomorethanMcConnell.Grimes
emphasisofpositiveevents,particularlypollresults,canbeexplainedassheenteredthe
candidateassomewhatofanunderdog,comingupagainstawellknownlongtimeincumbent.
McConnell,comparatively,chosetofocusextensivelyonhisongoingnarrativeassociating
GrimeswithPresidentObama,capitalizingonthePresidentslackofpopularityinKentucky.
McConnellsGrimes=Obamanarrativecategorizedinfiltratedhiscampaignspremise,as
-
BLUEGRASSBATTLE 22exemplifiedbythesloganObamaneedsGrimesKentuckyneedsMcConnell(Youngman,
2014).
Oneinterestingfindingfromthisstudyisthatthecampaigntoneswerenotonlyoverall
positive,butweresignificantlymorepositiveinthefinalweekofthecampaignthaninthe
previoustwomonthsofcampaigning.Thisresultisconsistentwithpastliterature,whichclaims
candidatesusecommunicationplatformstoshowtheirpositiveattributesorencouragefollowers
(Cho&Benoit,2005Parmelee&Bichard,2012).AccordingtoParmelee&Bichard(2012),
evencampaigntweetsthatshowacandidaterootingforacertainsportsteam,asGrimesdidfor
theUniversityofKentuckyWildcats,demonstratehowacandidatetriestobeapersonification
ofsocietyandwinindependentvotes(p.204).Thisfindingisparticularlyinterestinggiventhe
amountofresearchaimedatthenegativityofpoliticalcampaignadvertising(e.g.Bartels,2000
Geer,1998Mayer,1996)andclaimsbyAnsolabhereandIyengar(1995)thatsuchadvertising
negativelyimpactsvoterparticipationandisolatestheelectorate.Ourresearch,however,is
limitedinthatwedidnotexaminehowuseofTwitterimpactsvoterengagementorparticipation.
WhiletheoveralltoneofbothTwitteraccountswasmorepositivethannegative,data
showsindividualsengagedmorewithnegativetweets.Thisfindingcomplementsotherstudies
thatsuggestsocialmediausersarerelentlesslynegativeaboutpolitics(Fitzpatrick,2012,para.
2).Thisfindingemphasizesthatindividualsseemmorewillingtoexpressnegativeviews,and
evenattackothersonsocialmedia,duetoanonymityoraperceiveddistanceaffordedby
computermediatedcommunication(Parmelee&Bichard,2012).Suchafindingpotentially
raisesconcernsforasocietyincreasinglyreliantonsocialmediaeffectsthatarelikelyto
affectpoliticalparticipationandengagement.First,someindividualsfearsocialmediawill
-
BLUEGRASSBATTLE 23increasepoliticalisolation(Anderson&Rainie,2010Johnson,Bichard,&Zhang,2009).The
Internetaffordsindividualsachannelthroughwhichtheycanpersonalizeandtherebylimit
theinformationtheyreceive,resultinginindividualsreceivinginformationthatservesto
reinforcetheirownworldviews,increasingpoliticalisolation.However,suchclaimsmaybe
unsubstantiatedas41percentofsurveyedTwitterusersclaimtofollowpoliticalleaderswith
whomtheydisagree,makingitit is hard to say that Twitter is making most users shut themselves
off from diverse views(Parmelee&Bichard,2012,p.137).
Onetheoreticalperspectivethatmayproveusefulinexaminingwhyindividualschoose
tonotonlyfollowpoliticalleaders,butalsoengagewithcertaintweets,isusesandgratifications
theory.AsParmelee&Bichard(2012)suggest,someindividualsmaybedrawntoTwitterfor
informationalpurposes,usingtheseaccountsasanewssource.Usesandgratificationstheory
assumesthatindividualsareactive,ratherthanpassiveusersofvariousmedia(Rubin,2009),
whichappliesdirectlytosocialmediabasedonitsengagingformat.AsParmelee&Bichard
(2012)note,Twitteruserscanbeactiveintheinformationtheyreceive,byretweeting,replying,
ortweetingaboutit.Usesandgratificationstheorytakesagoalorientedapproach,assumingthat
individualshavemotivesforusingmediaandselectingwhichform(s)theyengagein.Usesand
gratificationstheoryalsoaccountsfortheaforementionedfearvoicedbyscholars(e.g.Anderson
&Rainie,2010Johnson,etal.,2009)thatindividualswillchoose,toacertaindegree,the
messagestheyencounter.Parmelee&Bichard(2012)contend,intermsofpoliticalTwitteruse,
itislogicaltoassumethatpeoplehaveagoalinmindwhentheymaketheefforttoseekoutand
followpoliticalleaderstweets(p.36).Twitter,however,notonlyallowsuserstofollow
politicalleaderstweets,butalsoengagewiththem.
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BLUEGRASSBATTLE 24
However,thefactthataudiencesareengagingwiththecontent,regardlessofitstheme,
givesussomehoperegardingonlineformsofpoliticalparticipation.Researchisfullof
dishearteningfindingsaboutthelackofpoliticalengagement,decreasesinvoterturnout,and
increasedcynicism,particularlyamongyoungadults(e.g.Bartels,2000Bennett,1997Tedesco,
2004).However,becauseyoungcitizensarethelargestgrouptoreportfrequentaccesstothe
Internet,youngvotershaveindicatedtheyaremorelikelytousetheInternetthantraditional
mediaforpoliticalinformation(Tedesco,2004,p.521).Arecentstudyfound45percentof
U.S.adultswhoconsumenewsonTwitterareyoungadults,ages18to29(Gao,2013).
LimitationsandFutureDirections:WhereDoWeGoFromHere?
Itisimportanttonoteafewlimitationsofthisbicresearch.First,thefindingsreflectonly
onehighprofileSenatecampaignoverthecourseofthreemonths.Further,thisparticular
campaignwasamarqueecampaignsoresultsmaynotbegeneralizabletoothercampaigns.
Second,thesetweetswerecollectedonlyover88days,ratherthanoverthecourseoftheentire
campaignandtherefore,reflectinteractionandcontentonlyduringthefinalstagesofthecontest.
Third,thisthedatawascodedbytheresearchers,whichcouldpotentiallyresultinanexpectancy
bias,thoughcautionwastakingincodingthedatatoavoidthispotentialthreat.
Comparedtomoretraditionalformsofcampaigncommunication,suchas
advertisements,socialmediaisanewarea,ripeforabundantresearchopportunities.Future
researchshouldexpandthesampletoincludeadditionalcampaignTwitteraccountsfroma
varietyoflevels.ExaminingadditionalcampaignTwitteraccounts,frombothcongressional
bodies,aswellasreplicationofstudies,wouldhelpincreasethevalidityoffindings.Second,
thesefindingsreflectdatacollectedfromoneformofsocialmediafutureresearchshouldfocus
-
BLUEGRASSBATTLE 25onothersocialmediasites,includingFacebook,whichallowsuserstocommentonstatuses
postedbythecampaign,whichmayreflectgreaterengagementandinteractionwithfollowers.
AsVergeerandHermans(2013)pointout,Twitterisonlyonetoolusedbyacampaignoutof
themanywhichareavailabletocandidatesandisarguablynotthesinglemostimportant
mediumofcommunicationavailable.Therefore,itisimportanttoexamineothermodesof
communication(e.g.websites,Facebook).
AssuggestedbyLaMarreandLambrecht(2013),itisimportantthatresearchcontinues
toexploreandunderstandtheprocessesofparticipatoryplatforms.Additionally,otherformsof
researchmayprovebeneficialtoprovidingadeeperunderstandingoftheprocessesandeffects
ofparticipatoryformsofmediainpoliticalcampaigns.Indepthinterviewswithcandidatesand
campaignstafferswouldprovidegreaterinsightintothedecisionsbehindthecontentpostedon
socialmediaandcouldprovidetriangulationwithotherformsofdata,suchascontentanalysis
(Levenshus,2010).
Twitterservesasavehiclethroughwhichmanypoliticiansmaybeabletoreachalarger
audiencethancouldbereachedthroughtraditionalmedia(Parmelee&Bichard,2012).Dueto
continuedgrowth,onecannothelpbutwonderwhatimpactsocialmediawillhaveon
democracy,includingpoliticaleducationandparticipation.Thus,itisimperativethatfuture
studiescontinuetoexploretheusesandeffectsofsocialmediainthepoliticalrealm,particularly
duringhighinformationseekingtimesssuchaselections.
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BLUEGRASSBATTLE 26
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BLUEGRASSBATTLE 33
Appendix
Table1
FrequencyofCampaignThemesonOfficialTwitterAccounts
TweetThemeMcConnell Grimes
f % f %Issue 12 4 43 6.5Campaign 232 78 474 72DirectAttack 51 17 126 19Other 3 1 14 2Table2
OverviewofKeyCampaignEventDates
Date KeyEventSeptember7 McConnellextendsleadpastGrimesinNBC/Maristpoll
September22 TrumpendorsesMcConnellforspeakeroftheHouse
October6 BluegrassPollshowsMcConnellbehindGrimes
October9 Grimesrefusestodiscusshervotingrecord
October14 KEThoststelevisedMcConnellGrimesdebate
October15DemocraticSenatorialCampaignCommitteehaltsGrimescampaignfunding
October15 GrimesoutraisesMcConnell
October16 HillaryClintonbeginscampaigningforGrimes
October21 BluegrassPollshowsGrimesandMcConnellinadeadheat
October24 McConnellputsin$1.8millionofhisownmoney
October26 GrimesendorsedbyTheCourierJournalandTheHeraldLeaderOctober30 FinalBluegrassPollshowsMcConnellwith5pointlead
November4 ElectionDay
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BLUEGRASSBATTLE 34
AppendixA:FrequencyofTweetThemesbyCategory
McConnell GrimesCandidatesPolicyStance CandidatesPolicyStanceCoal 11 Economy 9Agriculture 1 Education 7PersonalRecord 3 Healthcare 4 Women 18 CampaignAnnouncements CampaignAnnouncementsDebate 5 Concession 3ElectionResults 12 Debate 19Event 58 DistinguishingfromOpponent 5Fundraising 2 DistancingfromPartyLeaders 2PollResults 11 Endorsement 29SupportAffiliatedGroup 2 Event 115SupportVoters 82 Fundraising 10Turnout 30 PollResults 9Volunteer 2 SupportVoters 194 SupportCampaignInitiated 73Endorsement 1 Turnout 8SupportCampaignInitiated 26 Volunteer 21 AttackCampaigning AttackCampaigningAttackonCampaignAction 2 AttackonCampaignAction 28AttackonCampaignRhetoric 9 AttackonCampaignRhetoric 9AttackonIssueStance 11 AttackonIssueStance 32AssociatingOpponentwithPresidentObama
25 AttackonOpponentsRecord 17
AttackonOpponentsCharacter
27
TrumpReferences 5NonCampaignRelated NonCampaignRelated ConstitutionDay 1 Other 10Other 4 UniversityofKentucky
Football2