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TRANSCRIPT
September, 2011
1
Bank of America Merrill Lynch
Global Healthcare Conference 2011
2
The material that follows is a presentation of general background information about Cremer as of the date of the
presentation. It is information in summary form and does not purport to be complete. It is not intended to be relied
upon as advice to potential investors. No representation or warranty, express or implied, is made concerning, and
no reliance should be placed on, the accuracy, fairness, or completeness of the information presented herein.
This presentation contains statements that are forward-looking within the meaning of Section 27A of the
Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Such forward-looking statements
are only predictions and are not guarantees of future performance. Investors are cautioned that any such
forward-looking statements are and will be, as the case may be, subject to many risks, uncertainties and factors
relating to the operations and business environments of Cremer and its subsidiaries that may cause the actual
results of the companies to be materially different from any future results expressed or implied in such forward-
looking statements.
Although Cremer believes that the expectations and assumptions reflected in the forward-looking statements are
reasonable based on information currently available to Cremer’s management, Cremer cannot guarantee future
results or events. Cremer expressly disclaims a duty to update any of the forward-looking statement.
This presentation does not constitute an offer, or invitation, or solicitation of an offer, to subscribe for or purchase
any securities. Neither this presentation nor anything contained herein shall form the basis of any contract or
commitment whatsoever
Disclaimer - Forward Looking Statements
3
Cremer
Leading supplier of consumable healthcare products in Brazil (1)
Highlights Breakdown of Net Revenue
Founded in 1935
Healthcare product supplier
First aid, surgery, wound treatment and hygiene for professional
and domestic use
Traditional brand with solid reputation
Leadership in a fragmented market
Integrated business model with direct sales capability
National presence and logistic footprint (9 DC’s)
Large and diversified customer base in hospital, retail and dental
segments
4 business segments
Hospital: ~8K clients among hospitals, distributors, clinics and
labs
Retail: ~17K clients among drugstores, baby shops,
supermarkets and distributors
Dental: ~23K clients among dentists and dental clinics
Industrial: non core; serving industrial clients in the automotive,
shoe manufactures and white goods manufactures
(1) In terms of market capitalization, revenues and clients
(2) Operating Performance (OP) is EBITDA minus some extraordinary non-operating effects such as stock option plan and extraordinary provisions.
Breakdown of Operating Performace (2)
LTM 2Q11
58 MM
LTM 2Q11
392 MM
Hospital55%
Retail22%
Dental8%
Other Healthcare3%
Industrial13%
Hospital52%
Retail29%
Dental1%
Other Healthcare2%
Industrial17%
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Product Portfolio
Gauze
Lap Sponges
Crepe Bandages
Plaster Cast
Cotton
Ear Swaps
Textile Platform
Latex Platform
Examination Gloves
Plastic Platform
Needles
Syringes
IV Sets
Probes
Collectors
Patches
Cirurgical Gloves
Hospital Retail
Adhesives Platform
Adhesive Bandages Microporous Tapes
Gauze
Crepe Bandages
Cloth Diapers
Plaster Cast
Cotton
Ear Swabs
Textile Platform
Latex Platform
Examination Gloves
Adhesives Platform
Adhesive Bandages
Patches
Microporous Tapes
Plastics Plant - SP
5
Integrated Business Model
We are a vertically integrated player acting in manufacturing, sales, and supply of healthcare consumable
products in Brazil
Manufacturing Sales Supply Chain
Leading manufacturer of surgical textiles
and adhesives
Solid reputation for quality and reliability
In-house research and development
capability
Integrated database with high
technology
Business Intelligence
Teared pricing capabilities / yield
management
Cross-selling
Low customer acquisition cost
Low cost sales channel
State-of-the-art call center
~10,000 calls/day
Over 1,200 orders/day
National field sales force
Unique national footprint with 9 distribution
centers
Differentiated service
Reliable and cost-efficient
~91% OTIF (On Time, In Full)
56,000 (approximately) clients served in
2010
Plastics Plant - SC
Manufacturing units (4)
Distribution centers (9)
Adhesives Plant - SC
Textile Plant - SC
Textile Platform
43%
Latex Platform
30%
Plastics Products Platform
17%
Others10%
Operating Performance
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Hospital Business Unit
Highlights Financials (R$ MM)
Portfolio1 Key Initiatives
Represents 55% of Cremer’s revenue and 52% of performance
~8K clients served in 2010: Hospitals (private and government owned,
distributors, labs and clinics)
Sales force of 14 people on the field and 37 + call center operators
20% of the sales are to government owned clients and 80% are to
private clients
65% of the sales are to final clients (direct) and 35% are to
distributors (indirect)
Net Revenue
1) Based on 1H11 numbers
Acquisitions and Partnerships
Capture of synergies from business integrations
Revenue increase through cross-selling
Brand and Relationship
Increase client relationship based on technical sales
Stronger presence of sales force in the field
Innovation and Portfolio Management
Development and launch of new products
92.4101.3
119.1
1H09 1H10 1H11
11.2 12.3
19.0
12%12%
16%
1H09 1H10 1H11
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Retail Business Unit
Highlights Financials (R$ MM)
Portfolio1 Key Initiatives
Represents 22% of Cremer’s revenue and 29% of performance
~17k clients served in 2010: Drugstores, Supermarkets, Baby Shops,
Distributors
Sales force of 14 people on the field and 28 + call center operators
42% of the sales are to final clients (direct) and 58% are to
distributors (indirect)
Operating Performance Net Revenue
Textile Platform
58%
Adhesives Platform
27%Latex
Platform13%
Others2%
1) Based on 1H11 numbers
Increase Presence
Go-to-Market strategy review (appropriate use of distributors,
client segmentation, sales force adjustment, etc.)
Brand / trade marketing initiatives
Leverage of Topz´s client base and channel penetration
Portfolio Relevance
Portfolio enhancement through acquisitions
Development and launch of new products
39.4
41.8
44.0
1H09 1H10 1H11
8.4 8.6 8.3
21%21% 19%
1H09 1H10 1H11
0.71.4
0.8
5%
8%
5%
1H09 1H10 1H11
8
Highlights Financials (R$MM)
Operating PerformanceNet Revenue
Portfolio1 Key Initiatives
Dental Business Unit
Represents 8% of Cremer’s revenue and 1% of Cremer’s operating
performance
Started in 2005
One of the largest dental distributors in Brazil
~23k clients served in 2010 among dentist and dental clinics
1) Based on 1H11 numbers
15.916.7
15.1
1H09 1H10 1H11
Business Unit Growth
Increase client base and reduce churn
Build strategic partnerships with clients associations and
suppliers
Increase web sales (www.dentalcremer.com.br)
Gain relevance besides latex platform
Profitability Enhancement
Pricing strategy and portfolio review
Sales cost improvement
Others38%
Latex Platform33%
Textile Platform
15%
Resins7%
Anesthesics7%
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Strategic Guideline
Value
Employees
Values and Culture
Infrastructure
Promoting pride in
working for Cremer
HR &
Infrastructure
Internal
Processes
Market Shareholders
Brand and
Relationship
Regulatory
Competitive
Intelligence
Innovation and
Portfolio
Management
Operational
Excellence
Value Creation
Sustainable Profitable
Growth
ROIC
Cash Flow Generation
Built to Last
Hospital and other
health service providers
Retail
Vision: Reference in products that facilitate and improve healthcare in the areas of first aid,
surgery, treatment and hygiene for professional and domestic use
10
Additional Value Creation Opportunities
Go-to-market
Focus on key accounts
Closer relationship with distributors
Cross Selling
Improve mix and market share of existing
products
Operational Excellence
Continue manufacturing and supply chain
optimization
Product extension
New items for existing product lines
Product Innovation
New healthcare product lines ; Entrance into
new segments
Operations optimization
Manufacturing upgrade
Logistics optimization
Market Consolidation
Organic
M&A
Short and Mid-Term
Mid and Long-Term
Distributor 3Distributor 2Distributor 1
Regional Clients
Regional Clients
11
Fragmented Market
Clients /
Consumer
Cremer 2Q11 LTM Revenues was R$ 392MM, ~8% of Market Share
We estimate the market to be R$ 5.0 bn
Suppliers: niche competitors in each product category
Distributors: regional, family owned
Clients: largest chains have few stores compared to the number of players
Distribution
1,500+
Suppliers
500+
Hospitals
~6,500
Drugstores
~55,000
Dentists
100,000 +
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Category Management (1/3)
* Net Revenue fromhealthcare products
Hospitalar
Retail
Dental
Other Healthcare
We have specific and detailed plans for each product category
- Review the technology and production process
Category Segment%
Net Rev.
2Q10 x
2Q11
Market
Share
Market
(R$ MM)Profitability Critical Success Factors
Textile Platform 39.9% 23.6% 21% 707
Gauze 38% 145- Increase products competitiveness
- Lower the production cost
Lap Sponges 31% 180- Profitability maintenance
- Production x Outsourcing
Cotton 35% 65- Accelerate growth in retail
- Gain productivity
Crepe
Bandages 39% 63- Recover market share
Diapers 29% 125- Market share defense
- Innovation / Packaging
Plaster Cast 36% 27- Recover profitability
- Export Issue
Other textiles N/A N/A- Niche Markets
- Product Innovation
Ear Swabs 2% 102- Gaining relevance
- Expand capacity
Latex Platform 23.0% 3.8% 20% 500
Gloves 20% 500- Profitability recovery
- Avoid price war
13
Category Management (2/3)
* Net Revenue fromhealthcare products
We have specific and detailed plans for each product category
Hospitalar
Retail
Dental
Other Healthcare
Category Segment%
Net Rev.
2Q10 x
2Q11
Market
Share
Market
(R$ MM)Profitability Critical Success Factors
Adhesives Platform 11.4% 11.3% 4% 296
Adhesive
Bandages55% 74
- Market share defense
- Margins maintenance
Microporous
Tape22% 77
- Accelerate growth
- Profitability maintenance
Other Hospital
AdhesivesN/A N/A
- Gaining relevance
- Innovation
Patches 3% 145- Gaining relevance
- Innovation
Plastics Platform 10.3% 186.8% 15% 497
Needles and
Syringes2% 222
- Supply guarantee
- Gaining relevance
IV Sets 10% 140- Gaining relevance
- Ensure profitability
Collectors and
Probes25% 100
- Gaining relevance
- Ensure profitability
Women's
Health0% 35 - Develop platform
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Category Management (3/3)
* Net Revenue fromhealthcare products
Hospitalar
Retail
Dental
Other Healthcare
We have specific and detailed plans for each product category
Category Segment%
Net Rev.
2Q10 x
2Q11
Market
Share
Market
(R$ MM)Profitability Critical Success Factors
Chemicals Platform 0.2% -80.7% 0% 600
Infusion and
Cleaning Solutions0% 600
- Gaining relevance
- Profitability recovery
Nonwovens Platform 0.0% -100.0% 0% 2,806
Medical Scrubs 0% 106- Develop platform
- Change in the culture of consumption
Disposable
Diapers0% 2,700
- Revise strategy
- Brand issue (Mabesa)
Others 4.3% -30.3% 0% 0
Other Third Party N/A N/A- Continue the rationalization process
- Focus on dental
Beauty and
Hygiene N/A N/A
- Operate with own brand
- Develop platform
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We are constantly pursuing new partnerships and acquisitions to increase our portfolio and to create value
to shareholders
Cremer’s
current
portfolio
Other
Products
Hospital and
Retail
demand for
disposables
and
consumables
products for
healthcare
Rational to introduce new products
Pros Cons
In-house
development
1. Don´t depend on third parties
2. Capture the chain´s entire value
1. Cremer doesn´t have the know-how
2. Implementation period
3. Brings another player to the market
4. Higher capital employed
Partnership
1. Little capital employed
2. Imediate start
3. Develop partneship with a
tradicional player
1. Don´t capture te entire value
2. Challenge to find the partner
OEM / Import
1. Less capital employed compared to
in-house development
2. Develop Cremer´s brand
1. Implementation period
2. Product quality
3. Brings another player to the market
M&A
1. Imediate start
2. Capture the chain´s entire value
3. No new competition
1. Integration risks
2. Challenge to find the target
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Embramed Strategic Partnership (Sep/10)
Highlights Product portfolio
Deal Manufacturing facilities
Strengthens our plastic platform
Largest1 manufacturer of IV sets and probes in Brazil
Gross Revenue of ~R$ 76 MM in 09
Traditional brand (20+ years in the market)
Preferred commercialization agreement to have special
conditions:
R$ 5 MM (3-year amortization, Tax deductable)
Call and put options
1.7 MM shares or the equivalent payment in cash
(~R$ 30 MM)
Cremer has an american option and Embramed
has an european option (march/14)
17
Targa Strategic Partnership (Jan/11)
Highlights Product portfolio
Deal Manufacturing facilities
Strengthens our latex platform
Owner of “Lemgruber” brand
One of the largest importers/manufactures of examination
gloves in Brazil
Biggest manufacturer of Cirurgical Gloves in Brazil
Buy under special conditions and Import directly
Use the trademark "Cremer”
R$ 20 MM (7-year amortization, Tax deductable)
Option of shares subscription
Subscription warrant of at least 20% and not more than 40% of
Targa’s equity
5x LTM EBITDA
18
P. Simon Acquisition (Apr/11)
Highlights Product portfolio
Deal Manufacturing facilities
Strengthens our plastic platform
Manufacturing and commercialization company of
medical hospital products
collectors, flasks, drains, extenders and irrigators
Leadership in a niche market (~30% market share)
Regional presence (80% of sales in SP); Present in major
hospitals such as Einstein and Sírio Libanes
Greater synergy and complementarity with Embramed
Net Revenues of ~R$ 22 MM in 2010
Purchase of 100% of the capital of P. Simon
R$ 25 MM in three tranches :
1. R$ 15.2 MM at the closing date
2. R$ 5 MM 12 months after the closing date and
3. R$ 5 MM 24 months after the closing date
The tranches (2) and (3) may be reduced depending on
the future revenue for the years 2011 and 2012
19
Topz Main Assets Acquisition (Aug/11)
Highlights Product portfolio
Deal
Strengthens our disposable textile and personal hygiene platforms
Company of Cosmetics and Personal Hygiene Products
Strong presence on food channel (supermarkets)
Gross Revenue of ~R$ 70 MM 2Q11 LTM
Acquisition of main operational assets of Topz as the brands
Salveloz, Salveped and others.
Total payment of ~R$ 73 MM
21.7%
18.3%
2Q10 2Q11
70.7
55.0
2Q10 2Q11
21.0%
17.4%
2Q10 2Q11
9.8
5.2
2Q10 2Q11
15.7
17.0
2Q10 2Q11
99.3
114.4
2Q10 2Q11
20
2Q11 Results (R$ MM)
Net Revenues EBITDA Net Income
Working Capital 1 Cash Cycle (days) ROIC2
1. Working Capital = Receivables – Suppliers + Inventory (% of 1H11 Annualized Net Revenues)
2. Annualized
21
Contacts
Rafael Salvador Grisolia
Chief Financial and Investor Relations Officer
+ 55 47 3321 8290
www.cremer.com.br/ir