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Making Shift Happen Barb Solomon Kari Stillman

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INNOVATION AT ACT

Making Shift HappenBarb SolomonKari Stillman

Brochure Overview: Have you been tasked to make shift happen and unsure where to start? Do you have supports in place to move an idea through the process? That is, if you even have a process. Hear how ACT, Inc. is orchestrating its culture shift to infuse innovation at all levels.1

More than just ONE test

More than just ONE test

Aspire

Profile

WorkKeys

Explore

The

QualityCore

Engage

CAAP

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What we do

Culture is the foundation in which all things are built. There is no back-end without getting the culture on board in order to make the work operationationalize

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Innovation Maturity IndexBraden Kelleys innovation auditUnderstand team member perception of innovation within the organizationAssess the need for shift

Assemble The TeamCulture

Dr. L. Miguel EncarnaoSenior Vice President

Barb SolomonDirector, Innovation Culture

Amit AgrawalSr. Director, Emerging Technology, R&D

John BicknellDirector of Insights Analytics

Tim KuhnsPrinciple Analytics Evangelist, Innovation Research

CultureTina McCoy HearnSr. Program Manager

Kari StillmanSr. Manager, Innovation Culture & Communications

Steve PolyakPrincipal ArchitectInnovation & Assessment Design

David EdwardsLead Data Scientist

Spencer SwartzData Analyst

CultureWhitney BushExecutive Secretary

Laura FrisbyProgram Manager

Bo BrockLead Concept Designer

Matthew LivaudaisVisual Information Designer

Jay ParchureData Analyst

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Building an innovation brandBuild a recognizable and repeatable message

OFI acted in some ways as new company needing to create our own brand, communication plan and effort to change a culture. However, I think we were fortunate in having a fairly small audience base to work with approx. 1,300 companies.

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Engaging the organization

Recognizing team members for great ideas.SymposiumInsight Analytics & Emerging TechnologyAnalytics ShowcaseHighlighting team members Academic SeriesInvite research universities to present on collaborative projects.Design JamSummer interns prototype a business challenge.Bloom Out LoudProviding team members to access of current work.Prototype ReportsShare the learnings derived from failure.F.A.I.L. FestInform & Engage with Events

I had11

Have some fun!

How do we create something that everyone wants to come to and yet it is not a mandate. Bring in the leadership in a fun and non-traditional way, even the normally unengaged attends these events.

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Expand user experience knowledge by training throughout AnalyticsTeam members learn Tableau from OFIInnovation CouncilCross functional team to be ambassadors for innovation.Business ModelBusiness Model CanvasLearning at LunchRegular updates during team members lunch hours.UX TrainingMeeting with new team members to highlight Innovation.OnboardingSystematic Inventive Thinking

SIT

Inform & Educate

I had13

SIT Tool - Fixedness

anchor the shift in innovationAnchor the culture to support the process.

Lots of training, events, and fun are great itd the foundation but the foundation to what? Thats why its important to make the connection to the innovation process so team members understand how it all fits. 15

Ecosystem of Innovation Resources

Shows how culture is foundational for us to get team members throughout the organization to engage and utilize the resources (platforms/processes) OFI is building.

Making sure we have team members understand and engage so they are following the innovation process through. Ie: User Centered Design, SIT tools for ideation16

Crowdsource For IdeasBloomAn idea management platform to support an idea from incubation to implementation

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PrototypingACTLabsAn idea management platform to support an idea from incubation to implementation

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PrototypingInsights Analytics Competency CenterA structured framework to support analytics prototyping and operationalized analytics.

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Providing FundsAccelerator FundAn idea management platform to support an idea from incubation to implementation

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Measure the shift in innovationTracking progress and be transparent

Lots of training, events, and fun are great itd the foundation but the foundation to what? Thats why its important to make the connection to the innovation process so team members understand how it all fits. 21

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Measure the shift

Nice but we need to re-do the scale since we look like we are at a level 3 but are only level 2

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Share The Data: At Business Unit Level

Corporate wide and then throughout the organization by business units. Not only do we want to build accountability and recognition from the bottom-up but also top-down.

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Innovation Activity ReportCollecting data is important and so is sharing it.

Share The Data: At Individual Level

Building accountability throughout the company for innovation. Discuss how we can be transparent by collecting the data and then putting it into the hands of team members to use in their annual performance review.

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Questions?Contact

Kari [email protected] [email protected]

Lots of training, events, and fun are great itd the foundation but the foundation to what? Thats why its important to make the connection to the innovation process so team members understand how it all fits. 25