B2B COMMERCE & LOGISTICS

Submitted By:Group No. 02

Waqar Anwar 05Amina Razzaq 06Nazia Manzoor 07

Submitted To:Inam ul Haq

University of education Lahore, Okara

B2B ECOMMERCE

B-2-B Ecommerce, or business to business ecommerce, is online purchasing of products and services between businesses. Traditionally, e Commerce is known as a C2B application, however, B2B ecommerce holds great potential to streamline the B2B sales process with online self service. Big Machines Ecommerce Engine uses the same rules based configuration to power B2B sales from a company's website or portal.

University of Education Okara Campus

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Importance & benefits of b2b ecommerce

At its core, e-commerce translates into instantly available, comparable and configurable products and services. With price quotes, contract renewals and comparisons available at the business user’s fingertips, B2B e-commerce opens up new opportunities for companies to initiate the buying process. Business consumers no longer need to be waited on, but can instead research the products and services they require – information which is also immediately available to the sales team.

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They say a picture is worth a thousand words – but a lack of product images can be worth a lot more if you lose a sale! With images, the business buying process becomes a dynamic shopping experience. Through the use of images, video and even CAD integration, B2B e-commerce allows for a new dimension in product evaluation. Would you buy a car without first seeing what it looks like? Why should business procurement be any different?

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Adding e-commerce functionality can increase new sales opportunities, but current customers can also benefit. B2B e-commerce allows for customized profiles, which upon logging in, provide customers with recommended products, click-of-a-button re-ordering, and contract renewal options. With easy-to-update admin capabilities, pricing and discounts stay connected with customer profiles to ensure customers keep coming back.

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2B e-commerce should work for you and your customers, allowing for a variety of payment options and multi-currency, as well integrating with your ERP and CRM systems. Fully leverage previous IT investments and never sell an out-of-stock product or an invalid configuration, no matter what.

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Ways to enhance your business

Your e-commerce host should be SAS 70 Type II-certified to ensure effective controls, standards and infrastructure are in place to protect your data. In addition, your e-commerce tool should be certified under U.S. Department of Commerce Safe Harbor requirements if your organization does business in Europe.

University of Education Okara Campus

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When you are ready to add e-commerce, beware of creating a barrier between customers and sales reps. E-commerce should create a new platform for customers and your sales team to connect — include pictures, bios and click-to-dial functionality into customer portals to allow them to stay in touch with their rep.

University of Education Okara Campus

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You can’t improve if you don’t know how well you are actually doing. Measure everything. How many people visit your B2B e-commerce site? What is driving them there? Where do they go on the site? Do they purchase? If not, then where do you lose them? Watch the metrics carefully if you want to learn and improve. Dashboards are a great visual tool for real-time, easy-to-digest performance measurements.

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If you want your customers to buy, you need to understand what they need and how your products and services can address those needs. That’s pretty basic. If they are buying online, you can track how they shop, what they look at, and what they ultimately buy. By understanding their needs and their shopping patterns, you learn to be more successful with your B2B sales.

University of Education Okara Campus

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Make sure your platform is easy to update and supports the latest technologies. Look for a vendor with a solid track record of delivering innovation and customer satisfaction. The market WILL change – make sure you can change with it to stay on top.

University of Education Okara Campus

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Logistics of B2B

Logistics is the management of the flow of resources between the point of origin and the point of consumption in order to meet some requirements, for example, of customers or corporations. 

University of Education Okara Campus

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When a business man want to purchase the products through internet. He just order for his desired product and the logistics of sellers transfer this product from seller to buyer. How to make strong our B2B logistics:* Economical Freight* Fast in Custom Clearance* Vast experience in handling Ex-work shipments * DDU / DDP import clearance* Custom bonded / non-custom bonded * Tracking update

University of Education Okara Campus

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Objectives of B2B Logistics:Provide comprehensive Purchase Order.Management offering Total Logistics solutions for a complete supply chain at most competitive costs and best service based on a Single Window Concept.

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The Limitations of B2B E-commerce

Channel conflict Operation of public exchanges

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Refrences

http://b2blogistics.org.in/about_us.htmlhttp://www.eetimes.com/document.asp?doc_id=1126195http://www.itbusinessedge.com/slideshows/show.aspx?c=93052&slide=4http://www.bigmachines.com/b2b-ecommerce.php