b2b commerce on the move
DESCRIPTION
Check out our recent presentation on the latest trends in B2B commerce.TRANSCRIPT
B2B Commerce on the MoveHow B2B commerce is changing how
businesses buy and sell.
Welcome! B2B Commerce on the MoveSean Cook, CEO of ShopVisible
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Today’s Webinar
Emergence of B2B Commerce
Key Ways It’s Changing How Businesses Buy & Sell
Trajectory for B2B Commerce
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ShopVisible is an end-to-end SaaS commerce platform that powers the shopping experiences of today. Whether your customer is an individual consumer or a business, we power the commerce sites that enable them to buy from you , whether shopping online, on their mobile device or on their favorite social network. We also power your back-end management. The ShopVisible platform provides access to manage orders, inventory, channels, content and more.
Our Company
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The ground is fertile for
B2B Commerce
We all understand B2C Commerce.
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Future B2B Buyers Are Shopping Less in Person and More Online
Neilson Finds That Millennial Buyers are shopping the least in person (in-store) of any previous generation.
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Experience and Familiarity with:
• Search Technology• Cross-sell• Up-sell• Checkout• Real Time Inventory• Promotions/Gifts
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B2B Commerce is a Natural Extension of B2C Business buyer by day = Consumer buyer by night.
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B2B Commerce slated to reach $559 billion in US sales by the end of 2013.
B2B B2C$0
$100,000,000,000
$200,000,000,000
$300,000,000,000
$400,000,000,000
$500,000,000,000
$600,000,000,000
20092013
Source: Forrester Research, Inc.
4 Ways B2B Commerce Is Changing How Businesses Buy & Sell
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1. Enriches the Purchasing Experience
• B2B commerce lightens the admin load for sales and streamlines the process.
• B2B commerce tools make purchasing easier for shoppers – it’ll be akin to the B2C buying experience.
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2. Makes Custom Pricing and Personalization the Norm
• Customized pricing in the B2B world is a must.
• B2B Commerce personalizes the buying experience for B2B purchasers and improves overall user experiences.
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3. Enables Greater Efficiency
• Technologies integrate into legacy systems, eliminating redundancies and streamlining processes.
• New tools are equipping shoppers to help themselves, particularly with simple re-ordering, etc.
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4. Reduces Operational Costs
• Cost savings are being achieved through automation of admin tasks.
• Customer decision tools, easy ordering, and self help reduces load on staff and reduces support costs.
The Trajectory for
B2B Commerce
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Convergence of Touch Points
• Customers want to shop when and wherever they choose.
• B2B commerce providers and practitioners are setting about reconciling this convergence in a way that works.
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B2B Commerce Moving Forward
• Customer expectations will remain high.
• Adoption is going to be fast as we have learnings from B2C.
• The challenge is to implement B2B technologies mirroring operational processes.
