b2b: business case gearbox
DESCRIPTION
Business case: Rinaldi Subject:TRANSCRIPT
MISSION STATEMENT
SATISFY AND PROVIDE OUR CUSTOMERS WITH HIGH VALUE BY DEVELOPING, PRODUCING AND SELLING
GEARBOXES AND DELIVERING HIGH QUALITY TECHNICAL PERFORMANCE AND RELIABILITY, WORLDWIDE
VISION STATEMENT
IN THE FUTURE THREE YEARS WE WILL GROW BRINGING OUR GEARBOXES ON THE INTERNATIONAL MARKET AND
ESTABLIGH LONG TERM RELATIONSHIPS WITH OUR CUSTOMERS AND DISTRIBUTORS MEETING THEIR HIGH
EXPECTATIONS
2007 2008 2009Sales 120.000.000 135.000.000 118.000.000Quantity 2.400.000 2.700.000 2.500.000Price 50 51.9 47.2EBIT 12% 12% 10.5%
2007 2008 2009Sales 125.000.000 122.000.000 105.000.000Quantity 2.500.000 2.850.000 2.700.000Price 50 42.8 38.8EBIT 11.5% 9.8% 9.2%
2007 2008 2009Sales 5.000.000 -13.000.000 -13.000.000Quantity 100.000 150.000 200.000EBIT -0,005 -2,20% -1,30%
2010Sales 108.000.000Quantity 2.400.000Price 45EBIT 10%
2010Sales 73.000.000Quantity 1.960.000Price 37.2EBIT 9%
2010Sales 99.500.000Quantity 2.670.000Price 37.2EBIT 8.8%
2007 2008 2009 2010 -
20,000,000.00
40,000,000.00
60,000,000.00
80,000,000.00
100,000,000.00
120,000,000.00
140,000,000.00
SALES REVENUE
2007 2008 2009 2010 2,300,000
2,400,000
2,500,000
2,600,000
2,700,000
2,800,000
2,900,000
QUANTITY SOLD
2007 2008 2009 20100.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
EBIT
The downtrend in margin from 2007 to 2010 can be explained by the fact that the company encounters problems in the effectiveness of the processes and is not a cost leader.
Its resources are in line with other competitors; this means that available resources do not permit the company to reach a competitive advantage over competitors.
Rinaldi is not able to lower the costs in order to increase margin plus the prices decreased over time.
THEY ARE NOT TAKING GOOD CARE OF THE ITALIAN MARKET
THEY ARE TRYING TO APPROACH OTHER MARKETS
THEY ARE NOT COMMUNICATING WELL THE FUTURE VISION OF THE COMPANY
THE EFFICIENCY IS HIGH
THE EFECTIVENESS IN THE PROCESS IS LOW
THEY ARE NOT COST LEADER
THEY DON’T HAVE A CLEAR COMPETITIVE ADVANTAGE
THEY ARE IN POSSESION OF ONLY ONE MANUFACTURING SITE
A HIGHER Market share means:
Greater sales
Less effort to sell more
Strong barrier to entry of new competitors
When the MARKET expands, the leader gains more than the others
2007 2010
Italy Europe North America R.O.W0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1
20072010
ITALY France Germany Spain U.K EUROPE N.A R.O.W World Wide0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
40.00%
45.00%
20072010
- 4,2%
-0,8%
-0,2%+0,7%
+ 0,5%-0,1%
+0,4%+1,2%
- 0,2%
5.30%
39.10%
2.10%
3.00%
1.00%
1.50%
5.00%
1.60% 1.10%
W.WITALYEUROPE (Italy excluded)FRANCEGERMANYU.KSPAINN.AR.O.W
5.10%
34.90%
2.00%
2.20%
0.80% 2.00%
5.70%
2.00%2.30%
W.WITALYEUROPE (Italy excluded)FRANCEGERMANYU.KSPAINN.AR.O.W
Big customers and big in size Specialized segmentation
INDIRECT DISTRIBUTION CHANNELNON DIFFERENTIATED DISTRIBUTOR NETWORK
R.O.W
U.K
SPAIN
ITALY
FRANCE
GERMANY
U.S.A
All kind of customers, many in numbers Traditional Segmentation
COUNTRY SMALL COMPANIES BIG COMPANIES
Italy 75% 5-10%Spain, U.K., R.O.W. 60% 5-15%
N.A., France, Germany 5-15%
2007 2008 2009 20100
10
20
30
40
50
60
70
8072
75
68
63
1512
1715
85
108
58
5
14
ITALYEUROPEN.AR.O.W
BIGGESTCOMPETITOR
LOCATION: GERMANYREVENUES: 292.000.000
QUANTITY: 6.664.000
TECHNICAL PERFORMANCEQUALITY
RELIABILITY
RANKED FIFTHIN THE WORLD
MARKET 100 COMPETITORSALL PRODUCE WORLDWIDE
LOWER TECH LEVEL IN GENERAL
2011 2012 2013
Italy +1% +1,2% +1,5%
EU +1,5% +1,7% +1,9%
USA 2,5%-3% 2,7-3,2% 2,9-3,5%
R.O.W +5%-9% 5,2-9,2% 5,4-9,4%
• Has a higher level of technology than the majority of the competitors
• 5th position in the rank for Technical Performance/Quality/Reliability
• Unclear strategic direction• Weak image• Lack of managerial depth and talent• Missing essential skills and competences• Poor track record• High internal operating problems• Vulnerable to competitive pressures• Competitive disadvantages• Obsolete facilities• Frail workforce management
• Enter new markets (China, Brazil, India and Japan)
• Expand services to meet broader range of customer needs
• Diversify into related products or services
• Add complementary products of services
• Risk of entrance of new competitors
• Growing competitive pressures
• Growing bargaining power of customers and suppliers
• Economic uncertainty
STRENGTHS WEAKNESSES
OPPORTUNITIES THREATS
1. WE ANALYZED THE INFORMATION AND FOUND PROBLEMS2. WE FOUND MULTIPLE REASONS THAT PROVOKED THEM3. NOW WE WILL FIND THE SOLUTIONS
WE ARE GOING TO SET THE MISSION AND GOALS FOR THE YEARS 2011, 2012 & 2013
1. FIX THE PROBLEMS IN TWO YEARS (2011, 2012)2. TRY TO GROW A BIT IN THE THIRD (2013)3. OPTIONAL: ADD 2 YEARS MORE AND KEEP A GROWING STRATEGY
WE CHOSE THIS KEY POINTS TO FOCUS ON:• MARKET SHARE• BUDGET (EXPECTED UNITS TO SELL, UNITARY PRICE, EBIT & UNITARY COSTS)
2011 2012 2013
World Wide +1% +2.5% +2.5%
Italy +2.5%(Regain old MS)
+2.5%(Regain old MS)
+5%(Gain new MS)
Europe +1% + 4% +5%
France +0.4%(Regain old MS)
+0.4%(Regain old MS)
+0.4%(Gain new MS)
Germany +0.1%(Regain old MS)
+0.1%(Regain old MS)
+0.1%(Gain new MS)
UK +0.25%(Regain old MS)
+0.25%(Regain old MS)
+1%(Gain new MS)
Spain +0%(maintain MS)
+3%(Gain new MS)
+3%(Gain new MS)
North America +0%(maintain MS)
+0.5%(Gain new MS)
+0.5%(Gain new MS)
Rest of the World +0%(maintain MS)
+0.5%(Gain new MS)
+0.5%(Gain new MS)
2011 2012 2013EXPECTED N. OF UNIT SOLD 2,670,000 2,800,000 2,860,000
AVERAGE EXPECTED UNIT PRICE 38 40 42
TOTAL EXPECTED REVENUES 101.460.000 112.000.000 120.120.000
EXPECTED COSTS 92.531.520 101.920.000 100.708.600
EBIT 8.928.480 10.080.000 11.411.400
EBIT % 8,80 9 9,5
EXPECTED COSTS PER UNIT 34,66 36,40 38,01
STOP UNDERSELLINGINCREASE THE PRICE PER UNIT
IN ORDER TO BETTER REFLECT THE VALUE OF THE PRODUCTS AND COVER THE INCREASED INVESTMENT COSTS
CONSIDERED THE FACT THAT THE NUMBER OF UNIT SOLD IS EXPECTED TO INCREASE, THE COMPANY IS NOT FORCED TO SET A VERY HIGH PRICE FOR THE PRODUCT
THIS WILL FACILITATE THE PENETRATION OF THE ITALIAN MARKET AND THE INCREASE IN MARKET SHARE IN R.O.W. THE INCREASE IN MARGIN IS DUE TO THE FACT THAT THE COMPANY EXPECT TO SELL MORE UNITS AT A HIGHER PRICE SINCE ITS STRATEGY IS SUSTAINED BY A HIGHER DEMAND OF GOODS AND PRICES.
WE HAVE TO STIMULATE THE SALES FORCE BY OFFERING THEMA SMALL PERCENTAGE INCREASE IN THEIR COMISSION AFTER THEY
HAVE REACHED A CERTAIN AMOUNT OF SALES WHICH WILL BESPECIFIED IN THEIR CONTRACTS
DEPENDING OF THE RESULTS AT THE END OF THE YEAR, THE EMPLOYEESWILL BE GIVEN EXTRA NON WORKING DAYS, THAT WILL BE CHOOSEN
BETWEEN EACH LOW SALES SEASON
THE COMPANY SHOULD DEFINE THE MAIN PRODUCT FEATURES
1. Near zero backlash2. Added right angle3. Indexer design
STRENGHTS OF THE COMPANY
• HIGHER LEVEL OF TECHNOLOGY THAN THE MAJORITY OF COMPETITORS• RANKS 5 IN TECHNICAL PERFORMANCE, QUALITY AND RELIABILITY
POSITIONING STATEMENT
• SIGNIFICANT• SHARED• OUTWARDLY COMMUNICABLE• ABLE TO CLEARLY TRANSFER THE BRAND VALUE
WE WANT TO POSITION THE COMPANY AS MARKET LEADER, BUT IN 3 YEARS WE CAN’T DO THAT, INSTEAD, WE ARE GOING TO
TRY TO FIX THE PROBLEMS AND TRY TO CLEAN ITS IMAGE
ADOPT THE BRAND STRATEGY CREATING A SUITABLE HIERARCHY
CREATE SYMBOLS NOT TIED TO THE PRODUCT
USE MARKETING COMMUNICATION TOOLSPROMOTE THE USE OF FACEBOOK AND LINKEDINMAKE EVENTS,FAIRS AND COMPANY VISITS, TO EXPLAIN HOW THE PRODUCT WORKS,AND SHOW THE REAL VALUE TO THE CUSTOMERS
EXPLOIT THE NAME & VALUE OF OTHER CUSTOMER COMPANIESUSE THE GOOD NAME OR VALUE OF THE BIG CUSTOMERS AS A BRIDGEBETWEEN THE COMPANY AND POTENCIAL CUSTOMERS
DEVELOP BRANDING PER SEGMENTANALYZE AND UNDERSTAND WELL THE NEEDS OF THE SEGMENTS TO BE ABLETO OFFER THEM A BETTER AND MORE “CUSTOMIZED” VALUE
WE SHOULD KEEP THIS STRATEGY,NOT ONLY STOPPING AFTER
FIXING THE PROBLEM, BUT IMPROVING SLOWLYAND CONTINUOUSLY
NEW PRODUCTSSTAY TUNED; INNOVATING
ADVERTISINGPROMOTE OUR PRODUCTS, SPECIALLY NEW ONES
CUSTOMER SHARE INCREASETHE SALES FORCE COMMUNICATES WELL THE VALUE TO THE CUSTOMERSNOT STOPPING AFTER HAVING A GOOD RELATIONSHIP WITH A CUSTOMER, BUT MAINTAINING IT AND IMPROVING IT DAY BY DAY
DEFINE VERY WELL WHO EXECUTE THE PLAN, THE TIMING & THE BUDGET
FEEDBACKCOLLECT DURING THE PROCESS AND AFTER, TO BE SURE OF ACHIEVING THE GOALS, AND KNOW HOW TO IMPROVE IN THE FUTURE
30/12/2010 30/12/2011 30/12/2012 30/12/2013
1,71$= 1€ 1,54$= 1€ 1,54$= 1€ 1,54$= 1€
DOLLAR DEVALUATION
+1% IT+1,5% EU
2,5-3% USA5-9% ROW
+1,2% IT+1,7% EU
2,7-3,2% USA5,2-9,2% ROW
+1,5% IT+1,9% EU
2,9-3,5% USA5,4-9,4% ROW
GROSS NATIONAL PRODUCT EVOLUTION
USA EU EU
CHINESE COMPETITOR ENTRANCE
INNOVATION
• MUCH OF THE DIFFERENTIATION IS AT THE MARGIN RATHER THAN ANYTHING TRANSFORMATIONAL
• THERE’S A PROBLEM WITH A PRODUCT-CENTRIC VIEW OF DIFFERENTIATIONFOCUSED TOO MUCH ON THE ACTUAL PHYSICAL FORM OF THE PRODUCT
• THE PRODUCT IS COMMODIZATEDBY MISSING THE TOTALITY OF THE VALUE AND ITS’ RELATED AUGMENTED BENEFITS AND SERVICES PROVIDED
DIFFERENTIATION
• INCREASING CHALLENGES WITH DIFFERENTIATION
• GROWING EASE WITH WHICH PRODUCTS CAN BE COPIED AND LESS EXPENSIVELY MANUFACTURED IN ASIA
• PRODUCT PROLIFERATION
ONCE REALIZED HOW TO DIFFERENCIATE THE PRODUCT AND RELATED SERVICES, WE CAN ADD ANOTHER BIG DIFFERENCIATIOR: COMMUNICATION
OUT-COMMUNICATING THE COMPETITORS, WE CAN SOLVE THE
MISTERY OF HOW TO DIFFERENTIATE A PARITY PRODUCT. AND GET THE 3 CORNERSTONE BENEFITS OF EFFECTIVE B2B MARKETING:
• LOWER OVERALL COST OF SALES• IMPROVED GROSS MARGINS• EASIER SELLING PROCESS
THIS CAN BE ACHIEVED THROUGH ALL THE AVAILABLE DIGITAL PLATFORMS BY
BUILDING AN INNOVATIVE COMMUNICATION PROGRAM THAT CAN SERVE AS AN INTEGRATED PART OF THE AUGMENTED PRODUCT
It will help to gain insights more quickly into changing customer needs and
become more competitive by taking advantage of the real time research that
exists on the Web regarding attitudes, awareness and usage of products by their customers as well their competitors’ customers
UNDERSTAND THE SOCIAL MEDIA AS A PART OF THE AUGMENTED PRODUCT
THIS MEANS: ADDED VALUE
BENEFITS FOR THE COMPANY & THE CUSTOMER COMPANIES