A Data Protection Newsletter – Avamar – September 2017

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AVAMAR

MONTHLY SUPPORT

HIGHLIGHTS –

SEPTEMBER 2017

Target Code

Dell EMC has established target revisions for each product to ensure stable and reliable environments.

Avamar target code helps identify the most stable builds of the Avamar product, and Dell EMC encourages customers

to install or upgrade to these versions to ensure a stable and reliable environment. If a customer requires features that

are provided by a new version, the customer should install or upgrade to that version. The Dell EMC Technical

Advisories (ETAs) section provides more information about applicable target code hotfixes.

Code Family Target Code

7.4.x 7.4.1-58

7.3.x Not Applicable

7.2.x 7.2.1-32

7.1.x 7.1.2-21

7.0.x 7.0.3-32

6.1.x EOSL

You can find a full list of Dell EMC product target codes at https://support.emc.com/docu39695_Target-Revisions-and-

Adoption-Rates.pdf

For information on how upgrades are performed, please refer to the following Knowledgebase (KB) articles:

Avamar Upgrade Pre-requisites: https://support.emc.com/kb/303934

Avamar Upgrade FAQ: https://support.emc.com/kb/333046

Avamar Upgrade Overview: https://support.emc.com/kb/467510

Please review the Avamar Online Compatibility Guide for compatibility and interoperability details prior to upgrades

A Data Protection Newsletter – Avamar – September 2017

A Data Protection Newsletter – Avamar – September 2017

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Published End of Primary Support (EOPS)

Published End of Primary Support (EOPS)

These tables provide the published EOPS dates for all Avamar products. All dates are subject to change.

Avamar – Hardware

Platform General Availability

(GA) Date Published EOPS

Avamar Data Store Gen4 September 30, 2011 March 31, 2018

Avamar Data Store Gen4S February 8, 2013 November 1, 2021

Avamar Data Store Gen4S Media Access Node (MAN)

February 8, 2013 December 31, 2018 (EOSL)

Avamar Data Store Gen4T June 9, 2016 TBD

Avamar – Server Software

Version GA Date Published EOPS

7.4.x March 24, 2017 March 31, 2020

7.3.x April 25, 2016 April 30, 2019

7.2.x August 17, 2015 August 31, 2018

7.1.x June 18, 2014 September 30, 2017

7.0.x July 10, 2013 October 31, 2016

Note: As a reminder, Avamar 7.2.x reached End of Primary Support on August 31, 2018. Refer to the Termination of Support on a Software Release (TSSR) notification to be sent for more details.

Avamar – Plugin

Platform GA Date Published EOPS

Avamar Data Transport March 15, 2010 October 31, 2017 (EOSL)

Avamar Extended Retention January 22, 2012 December 31, 2018 (EOSL)

Backup & Recovery Manager February 13, 2013 October 31, 2018 (EOSL)

Additional information on EOPS dates for DELL EMC products can be found by searching for the specific DELL EMC

product within the Support by Product section from the Online Support site.

Release Information – Avamar 7.4.1

The Avamar 7.4.1 release focuses on the following key themes:

A Data Protection Newsletter – Avamar – September 2017

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Multi-Systems Management enables customers to monitor and manage all Avamar servers from a single pane of

glass.

Optimization of the day-to-day backup admin operations aligns with the fastest growing client: Virtual Machines

(VMs). As new VMs are created, Avamar users can now create rules to automatically discover and back up VMs

with “dynamic policies.”

Cloud Enablement writes Avamar and Data Domain solution data to cloud object storage, with an integration of

Data Domain Cloud Tier specifically for the purpose of long-term retention and tape replacement.

Currency updates to cross platform application support.

The following documents provide more information and describe other new features:

Avamar 7.4.1 Release Notes

Avamar 7.4 and Service Packs Administration Guide

Avamar 7.4 and Service Packs Product Security Guide

Avamar 7.4 and Service Packs and Data Domain System Integration Guide

DELL EMC published the following ESAs in the last 90 days:

ESAs Title Date

503090 ESA-2017-096: EMC Avamar Security Update for Avamar iDRAC Firmware Vulnerabilities

August 10, 2017

502101 EMC Avamar and NetWorker Security Update for Multiple Components

July 12, 2017

500464 EMC Avamar Multiple Vulnerabilities June 1, 2017

500465 EMC Avamar Server Security Update for Apache Commons Vulnerability

May 30, 2017

500160 EMC Avamar Data Store and Avamar Virtual Edition security update for Oracle JRE

May 23, 2017

DELL EMC published the following ETAs in the last 90 days:

ETAs Title Date

501678 Avamar: Longer than expected backup retention may occur with use of automatic policy assignment rules

July 3, 2017

501675 Avamar: Backups of Exchange DAG cluster clients may not be restored using the Avamar Administrator GUI

June 30, 2017

495661 Avamar: Solid state drives in certain Avamar Gen4S M2400, S2400 and Avamar Extended Retention Media Access nodes may become unresponsive, which may lead to operational issues or data loss

September 21, 2017

DELL EMC Security Advisories (ESAs)

DELL EMC Technical Advisories (ETAs)

A Data Protection Newsletter – Avamar – September 2017

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Some target code releases may require the installation of specific ETA hotfixes.

Note: ETA 501678 and ETA 501675 should be applied to achieve target code level for Avamar 7.4.1.

DELL EMC published the following KB articles during August 2017:

Article Number Title Date

502749

Changing the viewuser password using the change-passwords script causes the new password to be stored in an un-encrypted state

August 01, 2017

502813

Avamar Backup of SharePoint Farm completed with exception, generating the error on Back-End client:[avtar] INTERNAL ERROR: <0001> assert error(mtPath.numelems() > 0), upath_win.cpp line 697

August 02, 2017

502824 vSphere web client fails to connect to Avamar via EBR plugin

August 02, 2017

502862 How to: Query MCS database to find which backup was used in a Restore

August 03, 2017

502864 Avamar: Unable to start Avinstaller due to "Keystore was tampered with" error

August 03, 2017

502868 Avamar plugin based replication reported exceptions invalid flags 'dstencrypt' and 'dstencrypt-strength'

August 03, 2017

502871

Avamar Windows file system backup completed with exception? INTERNAL ERROR: <0001> assert error? on reparse points

August 03, 2017

502875 Hfscheck failed with ERROR: <0001> tiooffset::tiooffset altstream mismatch

August 03, 2017

502977 Replication Test stuck in "Contacting server..." due to suspended dispatchers on the target

August 08, 2017

503025 How to apply hotfix for Avamar ESA-2017-096

August 09, 2017

503042 How to check if an avp package has been installed on Avamar 7.2 and higher

August 09, 2017

503073

Avamar: Exchange VSS Plugin - DAG backup failing with "Error <12981>: Unable to forward a ctl message to the remote client..."

August 10, 2017

503076 How to add custom rules in Avamar firewall on software versions 7.3 and later

August 10, 2017

503077 SP Service LED is amber on a Avamar Gen4T node

August 10, 2017

503079 Avamar: Exchange VSS Plugin - Backup failing with "avexvss Error <0000>: Method not found:..."

August 10, 2017

503106 Avamar Desktop/Laptop (DTLT) - unable to select language as drop-down list is empty

August 10, 2017

New Knowledgebase (KB) Articles

A Data Protection Newsletter – Avamar – September 2017

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503113 Avamar: DTLT website not showing "search" and "history" options

August 11, 2017

503116 VDP: SQL plugin not able to browse SQL instance on SQL 2016

August 11, 2017

Note: Items listed here are a subset of all the KB articles created or updated in the last month. For additional KB content,

visit Online Support Search

Dell EMC updated the following video during September 2017:

Video Title Duration

How to register an Avamar Client on Avamar Server 6:11 Minutes

Copyright © 2017 Dell Inc. or its subsidiaries. All Rights Reserved. Dell, EMC, Dell EMC and other trademarks are

trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Published September 2017

Dell believes the information in this publication is accurate as of its publication date.

The information is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS-IS.“ DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH

RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED IN THIS PUBLICATION

REQUIRES AN APPLICABLE SOFTWARE LICENSE.

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