austin andrews resume 2016-2
TRANSCRIPT
729 S. Chautauqua AveWichita, KS 67211
(316) 300-1010 | https://www.linkedin.com/pub/austin-d-andrews/8a/501/[email protected]
ANDREWS, AUSTIN
OBJECTIVE Proven career providing on boarding, training and development, leadership, focused skill building, strategy development and execution within the automotive and aircraft industry. A visionary and creative with a positive attitude and steadfast commitment to operational excellence. Highly skilled in managing organizational change to optimize results. Proactively seeks and capitalizes on collaboration opportunities while consistently assisting partners in using new information to support their contributions to enterprise-wide programs and activities.
SKILLS Program Management
Business Process Optimization
Team & Relationship Building
Assessment & Analysis
Organizational Development
Communication & Organization
Maximizing Revenue Opportunities
Managing up to 75 employees
Sales
Retention
Customer Service
Interviewing
Retail
Microsoft Office
Coaching
Facilitating Corrective Action & Employee Terminations
Benefits
Payroll
Working in an Union Environment
WORK HISTORY FIRST LINE MANAGER, SPIRIT AEROSYSTEMS, WICHITA, KS
11/2012- Present
Currently lead the second shift team responsible for the manufacture of completed units by overseeing activities such as assembly of components into subassemblies. This also includes certain DOD projects. Interfaces with engineering, management, suppliers, union and customers to meet product requirements and customer acceptance. Proficient in Microsoft Office (used daily), Experienced leader with Six Sigma/Lean/Process Improvements. Worked on a project team for factory optimization that leads to increased profits and ROI.
Responsibilities include: Accountable to develop and manage statement of work (SOW), on time and on budget, successfully formulate and implement alternative plans to meet a specific goals, Provide clarity in expectations and feedback to develop future leaders, career development and growth of employees, Establish individual and team performance expectations and provide ongoing feedback and coaching, holding individuals and teams accountable, Develop strong peer, leadership and direct report networks to enable total business success, and created a work environment where people can realize their full potential.
TEAM LEAD, SPIRIT AEROSYSTEMS, WICHITA, KS
07/2012 – 11/2012
Collaborate with management on special projects, train and develop new employees, Float and fill in as needed to keep workflow steady and on task, as well as inspect and buy off my own work. Delegation of daily assignments, second shift shop steward that partnered with HR and Management.
• Spirit Employee Certifications: Sheet Metal, SAP EWI, Electrical Bond and Ground, Sealer, MVP, Lock Out Tag Out, FOD Prevention, Fire Extinguisher Certified by OSHA, Area SME for second shift build process for the 737 aircraft.
MECHANIC, SPIRIT AEROSYSTEMS, WICHITA, KS
January 2008 – JULY 2012
Collaborate with management on special projects, train and develop new employees, Float and fill in as needed to keep workflow steady and on task, as well as inspect and buy off my own work. Second shift shop steward that partnered HR and Management.
• Spirit Employee Certifications: Sheet Metal, SAP EWI, Electrical Bond and Ground, Sealer, MVP, Lock Out Tag Out, FOD Prevention, Fire Extinguisher Certified by OSHA, Area SME for second shift build process for the 737 aircraft.
OWNER OPERATOR, ANDREWS AUTOMOTIVE REPAIR, WICHITA, KS
FEBRUARY 2000 – JANUARY 2008
Page | 2 Andrews, Austin
I owned and operated my own business, Andrews Automotive Repair. I was responsible for inventory control, shipping, receiving, providing world class customer service, meeting and exceeding deadlines, providing estimates, scheduling orders, as well as using office equipments (i.e., multiline phones, fax machine, copier, printers, MS Suite on a daily basis.
STORE MANAGER, MEINEKE, WICHITA, KS
January 2007 – June 2007
In this role, I was responsible for: accounts payable and receivable, advertising, customer service and escalations, estimates, fabricating all exhaust for the shop, interviewing, shipping and receiving, inventory control, scheduling, warranty management, quality control, used MS Suite/Office daily.
SHIPPING AND RECIEVING, ICS, WICHITA, KS
September 2002 – September 2003In this role I negotiated with UPS, Fed Ex, and Yellow Freight to receive discounted shipping rates, as well as to receive special shipping equipment. I negotiated with brokerage houses in order to ship internationally. I solely relocated the small parts area to the shipping warehouse to streamline all the shipping out of one main location. I was also responsible for inventory & quality control and lead audits. I also utilized MS Suite/Office on a daily basis in this role.
PARTS MANAGER, ICS, WICHITA, KS
September 2003 – September 2004In this role, I received incoming customer calls for parts, sales, customer escalations, and customer service issues. I utilized MS Suite on a daily basis in this role, as well as writing material estimates to repair or replace structural areas of the cooler or freezer.
TECHNICAL SERVICE ANALYST, ICS, WICHITA, KS
September 2004 – August 2005In this role, I was solely responsible for taking all incoming technical service calls. This included diagnosing refrigeration problems and issues, assisting contractor with electrical wiring diagrams and information, as well as assisting contractors over the phone with the construction of freezer and coolers. I was also responsible for hiring and approving contractors to work on customer equipments, and invoicing payment. I was also solely responsible for all warranty administration and issues. I utilized MS Suite on a daily basis in the role, provided top-notch customer service, and was also the contact person for all after hour’s technical emergencies.
EDUCATION GED, WICHITA KANSAS 1997
Page | 3 Andrews, Austin
REFERENCES MAC MCLANAHAN
AIRFORCE, RETIRED
(316) 682-1423
BRIAN CHEEVER
Aircraft Management (316) 214-1058
RICK ELLIS
Owner/Operator Air Control LLC (913) 426-1406
Page | 4 Andrews, Austin