august 2015 las vegas market errc
DESCRIPTION
From the latest in technology to business consulting services, to in-store financing solutions and business-building seminars, this unique destination showroom brings together dozens of business service providers all eager to help you revitalize your operations.TRANSCRIPT
Let Us Help YouGrow Your Business
The NAHFA Retailer Resource Center isthe market destination for cost-saving
services, free seminars, and a break fromthe crowds. With the single purpose of
providing you access to the tools andopportunities to do better business,a visit to the RRC just might be yourmost valuable market appointment.
We have the seeds of innovationand inspiration to help you grow.
Building B-1050
www.nahfa.org
Free Se
minars
Tools
HELP
YOU
THAT
GROW
Re�e
shme
nts
Operations
Financing Marketing
Along with the many business service providers showing in the Retailer Resource Center, NAHFA is proud to feature Endorsed Program Partners. When researching your next partner, look for the Endorsed Program icon for exclusive NAHFA member discounts and/or services.
Las Vegas Market - August 2-5, 2015Showroom B-1050
Access From Building C
Elevators &Escalators
RRC
Access From Building A
Retailer Resource Center Floor Plan
Rece
ptio
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Buyers’Lounge
SeminarRoom
NAHFA
Restrooms
Entrance Hallway
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Net Center
EXHIBITORDIRECTORY
ADVERTISING/MARKETING/WEBSITESACA/Advertising Concepts of America .. 11
Knorr Marketing .....................................5
MicroD, Inc. ..........................................16
Mail America ..........................................3
Moso Graphics .....................................40
TruckSkin, LLC .................................38
BUSINESS CONSULTINGFurnitureCore/ImpactConsulting ..........20
The Furniture Training Company ............6
JRM Sales & Management ..................... 7
Profitability Consulting Group ..............30
Sustainable Furnishings Council .......... 41
FINANCIAL SERVICESBristlecone Financing ...........................25
Cross Check ....................................28
EasyPay Finance .................................. 37
Genesis Financial .................................35
LendPro LLC ......................................1
Synchrony Financial ........................14
TEMPOE ...............................................23
Tidewater Finance Company ..................4
Trekstone Financial .........................26
PRODUCTS Best Buy for Business ...... Net Center
Crexendo .........................................8
Guardian Protection Products ......... 2
NAHFA ...................................... 31
Sears Hometown Stores ............... 24
Service Lamp Corporation ............ 27
SOFTWARECustom Design Software .............. 12
Furniture Wizard ............................ 15
Genesis Software Systems ...........29
FurnServe ......................................10
Myriad Software ............................ 17
PROFITsystems, Inc. .....................13
STORIS..........................................18
WAREHOUSE & DELIVERYClear Destination .............................9
Diakon Logistics ............................33
DispatchTrack ............................... 34
DSI Logistics...................................19
Rush Medium Duty Truck Center ..39
Speedy Delivery LLC .....................36
United Steel Storage (USSI) .......... 21
INSURANCE & WARRANTIES Association Insurance Services .....32
Risk Assurance Partners, LLC ......... 22
August 2-5, 2015 - Showroom B-1050
Compliments of the North American Home Furnishings Association
NAHFA Seminar Seriessponsored by:
Sunday, August 27:30–8:30 a.m. Implementing A Productivity
Improvement ProgramBrad Huisken, IAS Training
8:30–9:30 a.m. The Milestone Millennials: A $600 BillionOpportunity You Can’t Afford to MissBob Bradley, Netsertive
10:00–11:00 a.m. Maximizing Sales PerformanceJoe Milevsky, JRM Sales & Management, Inc.
11:30 a.m.–12:30 p.m. Safeguarding Your Company’sTrade Secrets: Best PracticesPascal Benyamini, Drinker Biddle & Reath LLP
1:30–2:30 p.m. Learn How to Use In-Store Technology to Boost Sales and Attract More CustomersDan Wieczorek, Best Buy for BusinessCasper Fopp, Wondersign
3:00–4:00 p.m. 10 Ways to Boost BusinessPhilip Gutsell, GutSELL & Associates
4:30–5:30 p.m. GettheWholeTeamontheProfitBandwagonJohnEgger,ProfitabilityConsulting
Monday, August 37:30–8:30 a.m. The Social 7: Proven Strategies for
Social Media SuccessCrystal Vilkaitis, Crystal Media
9:00–10:00 a.m. Jerry Epperson’s Industry & Economic OutlookW.W. “Jerry” Epperson, Jr. C.F.A., Mann, Armistead & Epperson, Ltd.
10:30–11:00 a.m. Showing More Means Selling MorePatrick Bain, NAHFA DataLink
11:30 a.m.–12:30 p.m. Supercharge Your Operation with GMROI
1:30–2:30 p.m.
3:00–4:00 p.m.
4:30–5:30 p.m.
David McMahon, PROFITsystems
Retailers ZERO Moment of Truth!Doug Knorr, Knorr Marketing
Great Expectations: Give Your Shoppers a Great Online ExperienceJesse Akre, MicroD Inc.
Cross Cultural Sales,Negotiations & Team Building Salvador Apud
Tuesday, August 48:30–9:30 a.m.
10:00–11:00 a.m.
Analytics to Maximize Sales and ROI David Liebskind, Synchrony Financial
Premier Partner:
What Really Happens on Your Sales Floor: How To Optimize the Shopper’s JourneyRich Kizer & Georganne Bender
11:30 a.m.–12:30 p.m. Protection Plan Category Management and Retail PerformanceTony Cerino, Guardsman, a division of Valspar
1:30–2:30 p.m. NEW Affordable Retail Design Trends& 2016 Color TrendsConnie Post, Connie Post Affordable Design
3:00–4:00 p.m. Avoiding Common Social Media Mistakesin BusinessTrevor Murphy, Social Dealer Connect
Wednesday, August 58:30–9:30 a.m. Produce Measurable ROI with Software
DrivenEfficienciesKyle Mulvaney, STORIS
10:00–11:00 a.m. Final Mile Home Delivery - Important TrendsDavid Whitley, DSI Logistics
11:30 a.m.–12:30 p.m. Building a Social Media Communitythat Builds Your Brand, Your StoreJeff Evans, Social Dealer Connect
LAS VEGAS MARKET SEMINARS
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
RRC Net Center
RRC Booth 11
The Best Furniture Point of Sale Software!
Finally, you have a choice!
Call 800.884.0806www.CustomDesignSoftware.net
Free Flashlight Stop In!
MAC or PC
RRC Booth 12
www.nahfa.org
LAS VEGAS MARKET AUGUST 2-6, 2015 Showroom B-1050
Experience NAHFA’sRetailer Resource Center in Las Vegas
Where you’ll find:• 30+ Service Providers• Warehouse Products• FREE Seminars• FREE Internet Stations• FREE Waffle Breakfast Each Day• FREE Coffee, Wine & Beer
Being a member of NAHFAgives you access to proven toolsto grow your bottom line:
• Financing & Bank Card Processing• Warehouse & Showroom Supplies• Operations Tools• Insurance Benefits • Human Resources• & so much more…
NAHFA is also the voice in Washingtoncommitted to the causes that affect furnitureretailers. Join us and make your voice heard!
Join NAHFA During theLasVegas Market to receiveThe Retailer Performance Report for FREE
Showroom B-1050
Mike HillMembership specialist
Roseville, CA [email protected]
Jordan BoystMembership specialistHigh Point, NC office
Sherry HansenMembership specialist
Roseville, CA [email protected]
Dianne TherryMembership specialistHigh Point, NC office
Jana SutherlandMembership specialist
Dallas, TX [email protected]
www.nahfa.org
LAS VEGAS MARKET AUGUST 2-6, 2015 Showroom B-1050
Experience NAHFA’sRetailer Resource Center in Las Vegas
Where you’ll find:• 30+ Service Providers• Warehouse Products• FREE Seminars• FREE Internet Stations• FREE Waffle Breakfast Each Day• FREE Coffee, Wine & Beer
Being a member of NAHFAgives you access to proven toolsto grow your bottom line:
• Financing & Bank Card Processing• Warehouse & Showroom Supplies• Operations Tools• Insurance Benefits • Human Resources• & so much more…
NAHFA is also the voice in Washingtoncommitted to the causes that affect furnitureretailers. Join us and make your voice heard!
Join NAHFA During theLasVegas Market to receiveThe Retailer Performance Report for FREE
Showroom B-1050
Mike HillMembership specialist
Roseville, CA [email protected]
Jordan BoystMembership specialistHigh Point, NC office
Sherry HansenMembership specialist
Roseville, CA [email protected]
Dianne TherryMembership specialistHigh Point, NC office
Jana SutherlandMembership specialist
Dallas, TX [email protected]
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
Serving Members Across the Countrywww.aihfp.com(480) 656-3878
Program Advantage Buying Power Member Savings
AIHFP Ad 1-2pg_hort FINAL.pdf 1 7/2/15 8:45 AM RRC Booth 32
RRC Booth 9
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
For more info about
Contact us today.
DedicatedHomeDeliveryServices
rdavis@diakonlogistics | 703.530-0677 diakonlogsitics.com
RRC Booth 33 RRC Booth 22
RRC Booth 25 RRC Booth 8
PRE-APPROVEDPURCHASING
POWERCome find us at
booth #25
INSTANT APPROVAL • NO APPLICATION FEENO DOCUMENATION REQUIRED
Don’t Ever Buy Another Phone System!
Save Money & Increase ProductivityBy Moving to the Cloud.
Jeff VanceRegional Account manager
Cloud: [email protected]
The Zappos Tour Experience is a 90-minute glimpse into the Zappos culture, giving you an inside look into everyday work
life on campus. This excursion offers a glimpse into the Zappos culture and a walk in a Zapponian’s shoes. Tour the amazing
culture-fi lled departments, such as Merchandising, HR, and the Customer Loyalty Team (customer service).
Next Generation-NOW is a hosted community of the North American Home Furnishings Association. NGN is � lled with of young, passionate and vibrant home furnishings professionals that are the future of the home furnishings industry. Working together, this community will develop the next group of industry leaders through educational events, social networking and guidance, giving a voice to the unique needs of future generations.
Limited seats available, register today @ NextGenerationNOW.net
NAHFA.org | 800.422.3778 | 500 Giuseppe Court Suite Six • Roseville CA 95678 | NextGenerationNOW.net
Facilities Tour During Vegas MarketMonday August 3, 2015 9:00 a.m. – 11:00 a.m.Bus departs WMC transportation center 8:30 a.m.
Zappos Tour @ Las Vegas MarketNextGenerationNOW.net
FREETOUR
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
RRC Booth 28
DSI LOGISTICS
DeliveringSatisfied Customers
DSI Logistics’ “Whatever It Takes” approach to customized delivery solutions and distribution services for our home furnishings partners has resulted in long-standing relationships.
Kurt Haines - President, Stoneledge Furniture “DSI Logistics’ expertise and professionalism have enabled us to more than double our delivery volume while providing a high level of service to our customers.“
Larry Miller - President/CEO, Sit ‘N Sleep “We’ve been absolutely thrilled with DSI Logistics. We have hundreds of deliveries going out daily. Outsourcing deliveries allows us to focus on what we do best - retailing.”
Mike Combest - Vice President/Operations, Sleep Train “Our DSI Logistics account personnel and contract drivers strive to satisfy our customers and our consumer surveys show that they succeed.”
• Over 7,000,000 deliveries since 1997
• Clearly Defined Core Values & Mission Statement
• Specializing in Last-Mile White-Glove delivery
Visit us at the Retailer Resource Center, Building B-1050 and learn how our “Whatever It Takes” philosophy can add value to your home furnishings business.
Buliding B, Space 1050, Booth #191-800-335-6557 • www.dsicompanies.net
RRC Booth 19
RRC Booth 31
WE HELP YOU
www.nahfa.org
SELL MOREMAKE MORE
KEEP MORE
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
Saving over $1 Million every monthProudly Serving Top Retailers and Industry Leaders
RRC Booth 34
RRC Booth 37
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
RRC Booth 15
RRC Booth 20
Publishing Market Research Retail Operations Performance Groups Management ConsultingDigital Marketing Custom Publishing
Creating High Performance Companies
NAHFA Retailer Resource Center, B1050 Building B, 10th Floor, Booth 20 | 404-390-1533NAHFA Retailer Resource Center, B1050 Building B, 10th Floor, Booth 20 | 404-390-1533
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
RRC Booth 6
RRC Booth 35
UCF provides “Accurate and Reliable Inventory and Real Gross Profit performance.” Steve Kloss, Furniture Re-wards, June, 2014
RRC Booth 10
“We are extremely pleased with our partnership with Genesis...Our business is up significantly. The process is easy so our employees love it.”
Rob Kelley, VP MarketingMor Furniture for Less
Genesis Credit Second-Look Financing
888-975-2082 genesis-fs.com/furnishings
MORE Programs – MORE Benefi ts – MORE Savings
Why go it alone? NAHFA gives you access to low EVERY DAY fi nancing rates through Synchrony Financial, whose EVERY DAY fi nancing rates are based on over $400 million+in annual volume.
Program Benefi ts:
Members only prefered rates.
Open-to-buy reports & consumer sweepstakes to get customers back into your store. Sponsored by Synchrony Financial
Call (800) 422-3778to take advantage of this valued
member program
Come visit us atLAS VEGAS MARKET
Booth #14 in the Retailer Resource Center(Showroom B-1050)
1.99% 12 Month Financing from August 1-31, 2015.
MonthlyFinance RateBuy-Downs forthe Rest of 2015!
NAHFA Preferred Partner
membership marketplace_Synchrony_Aug2015.indd 1 6/26/2015 4:24:50 PM
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
RRC Booth 2
Las Vegas Market | NAHFA Retailer Resource Center | Building B, Space1050GuardianProducts.com | 828.639.3433 | [email protected]
Visit Us At the Las Vegas Market
Guardian is developing revolutionary new programs and innovative ways to help you improve the performance and profitability of your protection plan business. Grow your furniture protection business with Guardian!
• Visibility into Claims and Service Status
• Flexible Plan Coverage Options Underwritten by AIG
• Next Generation Furniture Care Products
• Sales, Service and Training Support
Grow with Guardian
Inventory Control System • A/R • A/P • G/L • Payroll • Mailing List • Customer Service • Barcode Equipment • Backups
GenesisSOFTWARE SYSTEMS
509-536-4739www.GenesisAdvantage.com
Inventory Control & Accounting Software for Furniture Retailers
COMPLETE. EASY-TO-USE. AFFORDABLE
SPECIALMARKETPRICING
Retailer Resource Center B 1050 booth number 29Visit us at Las Vegas Market
RRC Booth 29
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
RRC Booth 7
160 E. State Street, • Traverse City, MI 49684Market Phone: (231) 218-1747 | www.KnorrMarketing.com
FOLLOW US ON FACEBOOK!
Coming to the Vegas Market!Don’t miss the “Retailers’ Zero Moment of Truth” Seminar!
Learn the 5 Keys to the RZMOT that will grow your store’s traffic, sales and profitability!
Doug Knorr, president, and Dan Kolle, Director of Digital Services, will present the RZMOT 5 Keys to success. You’ll learn how to hold your advertising, sales and company accountable through an integrated marketing and advertising plan that will increase store traffic, gross margins and profitability.
At Las Vegas Market:NAHFA Retailer Resource Center
10th Floor of Building B - Booth #5Booth phone: (231) 218-1747
Monday, August 3rd from 1:30 - 2:30 PM in the RRC Seminar Room!JOIN US!
RRC Booth 5
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
RRC Booth 1
RRC Booth 3
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
RRC Booth 16
HIGH POINT MARKET SEMINARMONDAY, APRIL 20 @ 9:00 AM
www.microdinc.com
[email protected] | www.microdinc.com
RESPONSIVE WEB DESIGNS
E-COMMERCE
E-COMMERCEPRODUCT VISUALIZATION
EDI TECHNOLOGYLAS VEGAS MARKET SEMINARMONDAY, AUGUST 3 @ 3:00 PM
RRC Booth 40
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
Coming to Furniture Market? It’s a great time to reorder products or check out new ones!
Stop by and see us in the Retailer Resource Center - B-1050, Booth #31 - August 2-6, 2015The North American Home Furnishings Association offers you a greater selection and lower pricing on thousands of items.
Furniture &Mattress Bags
FurnitureMovers
Bubble Wrap& Stretch Wrap
Furniture Pads Leather Care & Touch-Up Products
National Lighting Program
More Products + More Buying Power = More $$ in YOUR Pocket
www.nahfa.org 800-422-3778
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
Get your copy of RetailerNOW in the RRC!
Finally—a web-based,
touch navigation retail
furniture software that’s
comprehensive and easy to use.
Flexibility to be where your customers are, and do business on your terms
Intuitive technology, making it easy to implement and use
Customization, to create the right solutions for your retail needs
Las Vegas Market | August 2-5, 2015Building B, 10th Floor, NAHFA Retailer Resource Center
RRC Booth 17
You’re passionate about growingyour business. Guess what? So are we.
RetailerNOW is the only association publication dedicated to helping retailers like you grow and prosper.Each month we bring you expert analysis, industry insight and interesting stories to help you succeed.
Subscribe now. Visit Retailernowmag.com.
GROWNOW
INSPIRATION+ EDUCATION
2015 RNOW ad campaign half page horiz.indd 45 6/18/2015 1:53:48 PM
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
RRC Booth 30
RRC Booth 13
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
RRC Booth 39
RRC Booth 24
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
RRC Booth 27
RRC Booth 36
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
RRC Booth 18
RRC Booth 14
1.888.4.STORIS [email protected]
Software Designed for Your Success
Visit us at Building B Space 1050
Point of Sale
Inventory Control
Merchandising
Customer Service
Accounting
Special Orders
Business Intelligence
eCommerce
Mobile Technology
© 2015 Synchrony Financial. All rights reserved.Credit is extended by Synchrony Bank.
Engage with us.
Over 4,400 home furnishing partners. 1 retail finance provider.Introducing Synchrony Financial, formerly GE Capital Retail Finance. With over 80 years of retail heritage, we bring new meaning to the word partnership. From the smallest merchants to the largest retailers in home furnishing, we bring together consumer financing solutions and deep industry expertise to help you engage your consumers in new and more meaningful ways. Find out what Synchrony Financial can do to strengthen consumer loyalty, increase average transaction size, and build repeat business at SynchronyBusiness.com/furniture or 1-855-433-3552.
Built from GE heritage.
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
Sustaining healthy environments inside & out Visit us in the RRC, booth 41
Pick up the OneGoodGuide to find all SFC exhibiting members @ LVMKT.
www.sustainablefurnishings.org
RRC Booth 41
• Point-of-Sale System Integration
• eCommerce Solutions
• Several Choices for OwnershipTEMPOE.com
© 2015 TEMPOE, LLC. All Rights Reserved.
INCLUDING
NO CREDIT REQUIRED shopping with FLEXIBLE PAYMENT OPTIONS
HELP CUSTOMERS GET WHAT THEY WANT,
TODAY.ENROLL TODAY!
RRC Booth 23
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
RRC Booth 26
F I N A N C E C O M P A N YTIDEWATER
Win Big with Secondary Financing!Visit us at B-1050, #4
• Revolving Lines of Credit• Deferred Interest Options• No Down Payment• Full System Integration• Instant Approvals
www.tidewater.credit
RRC Booth 4
Las Vegas Market RRC
NAHFA Retailer Resource Center | Building B, B-1050 | World Market Center
RRC Booth 21
RRC Booth 38
Engineering & Consulting Services
United Steel Storage, Inc. 8059 Fairoaks Court Jonesboro, GA 30236
Phone: 770-603-3230
Fax: 770-603-3229
Email: [email protected]
Precision engineering is key!
CONSULTING ● DESIGN ● ENGINEERING Inventory & Growth Analysis ● Space Planning
Energy Audits ● Recycling ● Lighting ● HVAC Systems Material Handling Storage Systems ● Guidance Systems
Cart Handling ● Battery Handling ● Dock Equipment Furniture Assembly & Repair Stations
Labels & Signage
Move more product more efficiently and more economically
BOOTH #32
TruckSkin.com 877-866-7546Located in MI. We Install Nationwide!
Delivery Truck Graphics • Vehicle WrapsWindow Graphics • Wall Graphics • Floor Graphics
Advertise BIG....Use your trucks!