ATTACHMENT D

DIRECTOR’S REPORT

The snow storm last week forced us to close for the first time since February of 2014. It is always

unfortunate when we have to close even though most people are very understanding. I look at several

factors when making the decision to close with the most important factor being whether staff can safely

get to the Library. I also listen to what local safety officials are asking the public to do. If they are

recommending that people stay home, then I have to weigh the decision on how much of a help or

hindrance it might be to have the Library open. When the weather is extremely cold and people are

asked to stay inside, libraries are often warming centers providing a vital service to patrons. As has been

the case lately when we’ve had extremely cold weather, snow has not been an issue and most staff

members can safely get to work and to and from their cars. However, when we have heavy snowfalls

like the one on the 9th, travel is the issue and it’s often more dangerous to encourage people to be out

driving. I hope that we’ve had our last big snowfall of the year and it will be business as usual from here

on out. Fingers crossed!

We’re very happy with the new texting service. It provides much more information than the old service.

The old service just sent a general message about having items overdue or that an item was ready for

pick up. The new service lists the titles of overdue items and allows patrons to renew items via text. It

also lists the titles of items that are ready to be picked up. Providing more information may help

decrease the amount of holds that aren’t picked up. It’s very easy to register for the service by simply

texting to a number and following a few simple directions on your phone. Full information on

registering is available on the web site.

Page 1 of 2

Adult Services Department January 2018

ADULTS 966 3D Printing Basics: Jewelry 6 Lyric Opera Lecture: I Puritani 14

Beer Club: Elmhurst Brewing Company 41 Mac Basics 6

Board Game Club 46 Marketing for Your Small Business 38

Build Your Own Website Basics 12 Meditation: Keys to Success 18

[VIP] Craft Lab Spa Series: Lip Balm 20 Memory Collages inspired by Matisse and Braque 8

[VIP] Creative Card Making 28 Next Chapter Book Club 30

[VIP] Culture Club - Belgium 62 Open Bridge & Pinochle Club 8

Ciao Italia! Culture and Conversation 22 Open Bridge Club 47

Coloring for Mindfulness 6 Painting Workshop: Winter Cardinals 23

Common Connections Film Series: Minimalism 36 PayPal for Business 7

Common Connections: TED Talk Conversations about Success 6 Photoshop Clinic: Line Drawing 6

Cricut Basics 9 Pinochle Club 18

Date Night at the Makery 13 PowerPoint Basics 2

Dish! Club for Cooks 5 Raising Smart Kids: Emotional Intelligence vs. IQ Score 24

Documentary Film Series: Citizenfour 20 Read to Me! A Storytime for Grown-Ups 0

Documentary Film Series: He Named Me Malala 36 Senior Technology Series: Computers for Beginners 7

Documentary Film Series: Life, Animated 23 Star Wars Trivia 70

Documentary Film Series: The Eagle Huntress 30 Student Loan Programs: Before, During, and After College 17

Drop-in: Android for Beginners 8 Tangling Club 13

Elmhurst Business Connection 10 What Does Success Really Mean? 18

Elmhurst Co-Working Connection 4 Wine Club 8 Elmhurst History Museum Book Discussion: Lincoln in the Bardo 17 Fold3 Basics 8 [VIP] Great Decisions: The Waning of Pax Americana? 28 TEENS 65

Genealogy Club: Dig Into Your Research 8 Anime & Manga Drawing Workshop 10

Google Classroom for Parents 30 Creative Writing Workshop (Grades 7-12) 8

Google Docs, Sheets, and Slides Basics 8 Filmed Sketch Class 9

In Stitches/Learning to Knit 18 Girls Who Code Club 12

Intermediate Excel: Formulas 8 High-Tech Valentine Cards 8

Intermediate iPhone 11 Shrinky Dink Crafts 9

Intermediate Photoshop 5 Spirograph Buttons 9

Number of Adult Programs: 52

Number of Teen Programs: 7

Total Number of Programs : 59

Total Number of Programs Compared to January 2017 (63): - 6.3%

Total Attendance Compared to January 2017 (1236): - 16.6%

Page 2 of 2

Group Study Rooms

Dec Nov Oct Sept Aug July June May Apr Mar Feb Jan

2018 Total Uses 1629 2017 Total Uses 1467 1519 1583 1427 1349 1261 1344 1564 1397 1518 1408 1415

Patron Interactions

Reference Questions Library Info Questions Tech Consults (>15 min)

Other Consult (>15 min)

January 2018 4887 2229 24 12 January 2017 5082 1477 15 10 % Increase -3.8% +51% +60% +20% Monthly Average (12 mo) 4975 1858 29 15

KIDS’ LIBRARY January 2018

PROGRAMS Session Kids Adults Totals Chicka Chicka Baby (infants) 8 sessions 63 67 130 Rise & Shine (ages 1-3) 18 sessions 532 509 1,041 Rhyme Time (ages 1-2) 8 sessions 104 116 220 Saturday Family Storytime 4 sessions 80 62 142 Road to Reading (ages 3-5) 4 sessions 106 105 211 Junior Lego Club (K-2) 2 Sessions 44 44 Code with Scratch Jr. (K-2) 2 Sessions 22 22 Drop-in Science (families) January 4 50 40 90 Drive-in Movie (families) January 4 22 12 34 Culture Craft (K-3) January 10 11 7 18 Read to the Dogs (K-8) January 13 26 26 Parent-Child Makery (families) January 15 8 8 16 STEM Engagement (gr 3-5) January 16 19 19 Sensory Storytime (families) January 17 1 2 3 Homeschool Hangout (all ages) January 18 8 3 11 Creative Drama Puppets (gr 3-5) January 18 24 32 56 Makery Craft Lab (gr 3-5) January 22 11 11 3-D Printing (gr 3-5) January 25 11 11 Parenting Book Discussion January 25 5 5 Snowy Blowy STEM party (families) January 27 55 35 90 Preschool Teacher Learning Give-away January 31 14 14 Passive: MLK Day Games & Crafts January 15 45 10 55 Passive: Drop-in Art (families) January 16 25 10 35 Passive: Open LEGO (families) January 20 50 20 70 Passive: Drop-In Game Day January 24 3 1 4 Passive: Renovation Scavenger Hunts all month 50 50 Passive: 1000 Books Before K all month 14 Passive: Winter Reading Program all month 1240 1240 Special thanks to the students of Jana McNally’s Elmhurst College education class for presenting our “Road to Reading” preschool storytimes during January. These students also presented the program “Creative Drama Puppets” for preschoolers and families on January 18. We are happy to partner with Elmhurst College to offer exciting programs to our patrons while giving students positive, supervised opportunities to learn within the community. Thanks also to Science Olympiad coach Shari Haug for presenting STEM Engagement Lab: Gummy Bear Long Jump on January 16. MIDDLE SCHOOL PROGRAMS 3D Printing January 11 9 kids Book Jeopardy January 12 23 chefs Anime & Manga Club January 17 6 kids Cutthroat Kitchen January 18 16 chefs SCHOOL SERVICES Forty-five collections totaling 1,337 items circulated to nineteen Elmhurst schools: Conrad Fischer, Emerson, Edison, Field, Hawthorne, Jackson, Visitation, Buttons and Bows Preschool, Wee 3’s

Preschool, Courts Plus, Kensington Preschool/K, Wagner Preschool, YMCA Preschool/K, Treetown, Jefferson, Sandburg, Churchville, York, and Timothy Christian. PRESCHOOL, ELEMENTARY SCHOOL, AND SCOUT VISITS Jan. 9 Preschool at Mary Queen of Heaven 30 preschoolers 2 teachers Jan. 16 Scouts – grade 1 8 scouts 7 leaders Jan. 19 Scouts – grade 2 13 scouts 4 leaders Jan. 24 Hawthorne 5th grade historical fiction visit at EPL 20 students 1 teacher Jan. 25 Scouts – grade 2 17 scouts 5 leaders Jan. 26 Scouts – grade 3 12 scouts 3 leaders PROGRAM TOTALS Children’s Programs: 65 Children’s Program Attendance: 2,325 Passive Children’s Programs: 7 (includes Winter Reading Program) Passive Children’s Attendance: 1468 Middle School Programs: 4 Middle School Attendance: 54 Total programs offered: 77 Total attendance: 3847 VOLUNTEERS Three middle school volunteers donated six hours of service to the Library in January.

TRAINING Jan. 4 Lori Hoegler, Sarah Burnside, Lincoln Story League 6 hours Jan. 8 Shaira Rock, School Facilitator’s Network Group 3 hours Jan. 17 Shaira Rock, Webinar, High-tech Hands-on Learning 1 hour Jan. 31 Lori Hoegler, Shaira Rock, Gloria Walsh-Rock, 9 hours Science Olympiad Professional Development Total: 19 hours

Building for Your Future Winter Reading Program registration as of February 12, 2018 Babies: 41 Preschoolers: 490 Kindergarteners: 131 1st Graders: 136 2nd Graders: 120 3rd Graders: 93 4th Graders: 87 5th Graders: 65 Middle Schoolers: 77 TOTAL: 1240

CIRCULATION REPORT January 2018

TOTAL CIRCULATION: January 2018 = 107,412 January 2017 = 106,674 Circulation for January 2018 increased 1% compared to January 2017. % of checkouts done on self-checks January 2018 = 30% Holds:

Placed this month: 9,718 Staff placed = 1,677 Patron placed = 6,922 Placed in LINKin = 1,119

Placed a year ago: 9,951

Percent Change: -2%

Amount of holds filled this month: 7,339 Elmhurst items = 6,052 LINKin items = 1,098 OCLC items = 189

Filled a year ago: 7,455

Percent Change: -2%

Holds Not Picked Up: 863

Percent of holds filled: 12%

Non-Resident Cards purchased: 3 for a total of $969.05

Unique Management Services:

Accounts submitted this month: 16 @ $8.95 = $143.20

Book Sale Room: Revenue: $ 573.54

Ecommerce: Non-Resident Fees $ 0.00

Lost items/Misc. $ 516.00

Fines & Processing Fees $ 2524.55

Out of State Fees $ 0.00

Total……………………..............$ 3,040.55

Breakdown of Monthly Circulation by Users:

Elmhurst Patrons 79,178 74%

Downloadable Material 17,162 16%

Reciprocal Borrowers 6,991 7%

Teachers 1,337 1%

Interlibrary Loans Sent 1,104 1%

Non Residents-Unincorporated 526 <1%

Outreach Patrons 494 <1%

Elmhurst College Students 272 <1%

Elmhurst Work Perks 144 <1%

Non Resident Taxpayers 127 <1%

Elmhurst Businesses 77 <1%

Total 107,412 100%

ILL:

ILL sent this month: 1,104 (LINKin =861 / OCLC = 243 )

ILL sent a year ago: 1,093

Percent Change: 1%

ILL received this month: 1,517 (LINKin = 1,327/ OCLC = 190)

ILL received a year ago: 1,711

Percent Change: -11%

# of Patrons Served at Drive-up Window: January 2018 = 2,490

January 2017 = 2,416

Percent Change: 3%

Highest Hourly Rate of Circulation Transactions: Sunday, January 28: Average 1,152 items/hour.* *items checked in, checked out and renewed

Of Note:

Chris and Dina led Creative Card Making classes on January 8..

Sam facilitated In Stitches on January 9.

Debbie facilitated In Stitches on January 17.

Tracy, Chris, Debbie and Christy worked in the Makery.

Twenty volunteers worked for 140 hours.

We moved Holds from behind the Checkout Desk to the Holds room (formerly the Book Sale Room).

Notable Circulation Figures:

17,162 Digital Media 4,578 My Media Mall 433 Cloud Library 1,112 Freegal downloads 4,077 Freegal songs streamed 6 IndieFlix 1,788 Hoopla 625 RBG Digital (formerly Zinio) 118 Kanopy NEW SERVICE 3,974 eLearning 200 BookFlix 0 TrueFlix 217 Tumblebooks 34 Artist Works

454 Electronic Devices 0 Assistive Technology iPad 125 Laptop 29 ADS Nook 29 KIDS Nook 16 Projector 16 VHS to DVD Converter 112 Creative Studio Visual and Audio Equipment 44 KIDS LaunchPad 1 ADS LaunchPad 10 Media Players 12 Photo Equipment 22 Hot Spots 38 Makery Equipment

Items from Library of Extraordinary Things 155 Adult Board Games 158 KIDS’ Board Games 348 KIDS’ Toys/Puzzles 51 Appliances 18 Cake Pans 16 Adult Bags to Go 10 KIDS Bags to Go 10 Knitting Needles/Crochet hooks

BOARD REPORT

January 2018

Jan-18 Jan-17 PER CENT CUMULATIVE TOTAL PER CENT

CHANGE FY 18 FY 17 CHANGECirculation

Adult 61,143 58,952 4% 61,143 58,952 4%

Kids' Library 44,745 46,010 -3% 44,745 46,010 -3%

Unspecified 1,524 1,712 -11% 1,524 1,712 -11%

Total 107,412 106,674 1% 107,412 106,674 1%

Number of Days Open 30 29

Digital Material 17,162 12,794 34%

Web Site

Visits 210,512 343,681 -39% 210,512 343,681 -39%

Unique Visitors 204,797 325,012 -37% 204,797 325,012 -37%

Page Views 228,576 383,655 -40% 228,576 383,655 -40%

Reference Queries

Adult Reference 4,887 5,082 -4% 4,887 5,082 -4%

Kids' Library 1,390 1,495 -7% 1,390 1,495 -7%

Total Reference Req. 6,277 6,577 -5% 6,277 6,577 -5%

Meeting Room Use

Library Programs 136 164 -17% 136 164 -17%

Public Meetings 115 128 -10% 115 128 -10%

*Group Study Rooms 1,629 1,415 15% 1,629 1,415 15%

Total Programs/Meetings 1,880 1,707 10% 1,880 1,707 10%

Program Attendance

Adults & Teens 966 1,236 -22% 966 1,236 -22%

Kids 3,847 2,847 35% 3,847 2,847 35%

Total Program Attendance 4,813 4,083 18% 4,813 4,083 18%

Visitor Count

In-house 45,633 44,517 3% 45,633 44,517 3%

Drive-up 2,490 2,416 3% 2,490 2,416 3%

Total 48,123 46,933 3% 48,123 46,933 3%

Elmhurst Library Cards

Card Holders 01/01/18 30,915

Added

Withdrawn Purge of expired cards

Card Holders 01/31/18 31,105

Elmhurst Cards Used 9,362 9,387 0%

Nonresident Cards ADULT JUVENILE TOTAL Reciprocal Borrower Cards

Card Holders 01/01/18 0 Card Holders 01/01/18

Added 0 Added

Expired 0 Expired

Card Holders 01/31/18 0 0 0 Card Holders 01/31/18

BOARD REPORT

January 2018

Materials Adult Adult Juvenile Juvenile

(Selected Statistics) Added Withdrawn Added Withdrawn

Books, Non-Fiction 691 2,299 155 94

Books, Fiction 793 311 412 519

Compact Discs 127 21 32 17

Playaways Audio 6 0 0 0

Kits 0 0 0 0

CD-ROM 0 0 0 0

Vinyl Records 3 0 0 0

DVD's 258 17 27 50

Blu-ray 45 0 10 4

Console Video Games 14 20 6 30

Launchpads 0 0 8 0

Board Games 7 0 9 0

Toys 0 0 3 39

TOTAL 1,944 2,668 662 753

Collection Totals Adult Juvenile Total

Books 130,466 79,916 210,382

Compact Discs 21,089 2,629 23,718

Playaways Audio 1,254 482 1,736

DVDs 15,971 6,947 22,918

Blu-ray 1,319 368 1,687

CD-ROM 0 180 180

Console Video Games 837 806 1,643

Launchpads 7 32 39

Culinary Cupboard 63 0 63

Board Games 111 65 176

eReaders 70 0 70

Knitting Needles 39 0 39

Vinyl Records 115 0 115

Kits/Bags to Go 12 31 43

Toys 0 384 384

TOTAL 171,353 91,840 263,193