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Experiential Learning and the Assurance of Learning Challenge Ft. Lauderdale, Florida January 22, 2019 A workshop for decision makers with a direct impact on experiential program design, management, delivery and evaluation. ©2019 Michellana Jester, Kerry Laufer & Shannon McKeen Do not reproduce without permission Facilitators: Michellana Jester, MIT Sloan School of Management [email protected] Kerry Laufer, Tuck School of Business at Dartmouth k [email protected] Shannon McKeen, UNC Kenan-Flagler Business School [email protected]

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Experiential Learning and the Assurance of Learning Challenge

Ft. Lauderdale, Florida January 22, 2019

A workshop for decision makers with a direct impact on experiential program design, management, delivery and evaluation.

©2019Michellana Jester, Kerry Laufer & Shannon McKeenDo not reproduce without permission

Facilitators:

Michellana Jester, MIT Sloan School of [email protected]

Kerry Laufer, Tuck School of Business at [email protected]

Shannon McKeen, UNC Kenan-Flagler Business [email protected]

2©2019 Jester, Laufer & McKeen - Do not reproduce without permission

Morning

• Defining our terms

• Why assurance of learning?

• Introduction to AoL standards

• Panel: Assurance of learning challenges and opportunities

Afternoon

• Operationalizing the standards

• Small group activity

• Discussion: Key insights

• Concluding thoughts

• Evaluation and feedback

Plan for the dayDiscussion topics and activities

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Let’s start with some contextWho we are, what we’ve been up to

MBA LEPE

ASSURANCE OF LEARNING

WORKING GROUP

Kerry Laufer

Faculty Advisor, UNC Kenan-Flagler

Shannon McKeenMichellana Jester

Lecturer and Faculty Course Lead, MIT Sloan

Director and Faculty Advisor, OnSite Global Consulting, TuckGO

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A lot has happened in 4 yearsA bit about our journey

2016

Survey of 100 schools

Common approaches and evidence of practices that demonstrate an understanding of how students learn from experience, but no standards

Growing interest in AoL

20182017 2019

BizEd Article

Survey assesses status of implementation of 6 AoL standards across LEPE schools

Results presented to LEPE schools at Tepper

Forthcoming:

Assurance of Learning

Standards and Scaling

Strategies to Enable

Expansion of Experiential

Learning Courses in

Management Education

Survey provides update on peer school trends and approaches

Introduction of standards at LEPE Conference at Darden

LEPE schools provide feedback on standards

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Yes, 76%

No, 24%

Are you personally involved in EL

13

4

3

Assurance of Learning

Experiential Learning

Other

Describe your role in AoL

We have EL & AoL experience in audience

Source: Pre-workshop survey of attendees, January 2019

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71% 71%

94%

Single Session Multi-Session Project-Based

Best description EL types at your institution

Among 17 Respondents

65%

35%

0%

Prevalent Growing Emerging

Prevalence of EL at your institution

Among 17 Respondents

Your institutions have embraced EL

Source: Pre-workshop survey of attendees, January 2019

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• Complexity of applying AoL at course level

• Client scope creep in project-based courses

• Ensuring a consistent learning experience across project teams

• Harmonizing across disparate EL activities

Sample of challenges faced

Source: Pre-workshop survey of attendees, January 2019

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• Evaluation; data collection; what to assess; how to assess

• Fitting in with institution’s data collection and evaluation methods

• Scaling - every semester is different

• Setting expectations for and of students

Sample of challenges faced

Source: Pre-workshop survey of attendees, January 2019

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Our primary focus today

• Applying or modifying assessment tools designed for content-based, face-to-face learning to experiential learning and/or other delivery methods

• Best practices in applying standards

• Learning what to assess and how

• Scaling EL

Opportunities to discuss with colleagues

• Implementing some aspect of EL in all courses

• Benchmarking; trends

• How to integrate EL into an already packed curriculum

• Applying EL in different disciplines (e.g., consulting, investment funds, global)

Your expectations/questions

Source: Pre-workshop survey of attendees, January 2019

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Find your connections

1. Introduce yourself to others at your table.

2. Identify as many things as possible that everyone at your table has in common.

3. Stretch your thinking and be creative.

4. Table with the most number and most creative connections wins!

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Experiential Learning and the Assurance of Learning ChallengeDefinitions

Definitions Why AoL? Standards Panel

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Definitions Why AoL? Standards Panel

Experiential LearningMust be designed to promote student learning and development

A philosophy that informs many methodologies in which educators purposefully engage with learners in direct experience and focused reflection in order to:

• Increase knowledge• Develop skills• Clarify values• Develop people’s capacity to contribute

to their communities

- Association for Experiential Education http://www.aee.org/

Experiential Education

In management education - Any learning that supports students in applying their knowledge and conceptual understanding to real-world problems or situations (Wurdinger & Carlson, 2010).

A cycle of learning that consists of concrete experience, reflective observation, abstract conceptualization, and active experimentation.

As a pedagogy - requires students to actively and iteratively apply and reflect on the concepts, knowledge, and skills acquired in their course of study.

David Kolb, 1984

Experiential Learning

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Lecture/readings Case Simulation/Exercise Project-based

Content Instructor created; research driven Often third party author; based on “real” situation

Often third party created; meant to mimic reality to provide opportunity for feedback

Real world, created by process, instructors are guides

Control Very controllable, few variables at play, consistent experience

Controllable, deeper discussions possible

Controlled environment High variability

Outcomes Outcomes more certain, easy to measure with quizes and tests

Lessons from case outlined in teaching notes, measured by discussion or write ups.

Objectives clear, measured by results or performance

Outcomes less certain more difficult to measure

Customization Expected outcomes generally agreed to be same for all

Expected outcomes generally agreed to be same for all

Expected outcomes generally agreed to be same for all

Outcomes can be very different depending on the individual learning goals of the student, their role in the project, their interests and other factors

Assessment Established assessment tools are deemed generally sufficent/acceptable (tests, exams, papers, etc)

Established assessment tools are deemed generally sufficent/acceptable (tests, exams, papers, etc)

Established assessment tools are deemed generally sufficent/acceptable (tests, exams, papers, etc)

Established assessment tools borrowed from the classroom may not be suffcient

Definitions Why AoL? Standards Panel

Project-based EL is “different”

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EL Conceptual FrameworkAbbreviated version

Experience Learning Type Exposure – “Lab” Practice – “Workshop” Experience – “Project”

Learning Design Role play, simulation Multi-session, trip Project

Learning Objective Understand content Use knowledge; practice skills Contextual utilization of knowledge and skills

Size/Scope One to many; flexible Few to many; scalable “few” teams of 4 – 6; hard to scale

Specificity of Learning Knowledge and skills Practice and limited application

Integrated application

Duration < 3 class periods > 3 class periods, < 10 days >= ½ semester

Delivery Frequency Options Multiple times a semester 1 -2 times a semester 1-2 times a year

Types of learning Cognitive Cognitive and Behavioral Cognitive, Behavioral and Affective

Pedagogy Instructor led Instructor-aided Student-centered

Definitions Why AoL? Standards Panel

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Experiential Learning and the Assurance of Learning ChallengeWhy Assurance of Learning? Why Now?

Definitions Why AoL? Standards Panel

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Definitions Why AoL? Standards Panel

“Experience is a funny thing. In any given experience, some people learn valuable lessons.

Other people, in that same experience, learn nothing or even the wronglessons.”

- DeRue et al., 2015

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Summary of Key Observations

2

3

AACSB attention to assurance of learning increased; important to understand how our EL efforts fit into our schools’ broader processes and understand what we can do at the course level.

Experiential learning outcomes can be short-lived if not intentionally and individually pursued.

By identifying and applying some standards, LEPE can influence how AoL is applied to experiential learning courses at our schools and assist AACSB’s efforts to improve learning outcomes for all students.

1

Definitions Why AoL? Standards Panel

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Requirement:

AACSB Standard 8, 2013 (Curricula Management and Assurance of Learning) - “The school uses well-documented, systemic processes for determining and revising degree program learning goals; designing, delivering and improving degree program curricula to achieve learning goals; and demonstrating that degree program learning goals have been met.”

10%

18%

64%

Percent mentions of AOL in opportunities for improvement

LEPE 2014 LEPE 2015 LEPE + 2016

Source: LEPE+ 2016 survey

Definitions Why AoL? Standards Panel

Interest in AoL has grown as EL has grown

Challenges:• Experiential learning is “best conceived as a process, not in terms

of outcomes (Kolb, 1984)” • Experiential learning outcomes cannot be precisely orchestrated

with so many variables in play. • Established processes and rubrics for measuring learning may not

be sufficient• Gaps between intention and execution

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Assurance of Learning steps

1. Define learning goals and outcomes at the degree/program level

2. Align curriculum with goals3. Identify instruments and assessment

measures4. Collect, analyze and disseminate

assessment data5. Use assessment data to improve teaching,

learning and student experience

AACSB Standard 8 (2013)

School uses well-documented, systemic processes to:

1. Determine and revise degree program learning goals

2. Design, deliver and improve curricula to achieve goals;

3. Demonstrate that goals have been met

1. What do we want students to learn?

2. How will they learn it?

3. How will we know they have (or not)?

4. What will we do if they haven’t?

Translation

Definitions Why AoL? Standards Panel

AoL is program-wide outcomes assessmentIt’s about student learning, continuous improvement and accountability

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Everyone struggles with AoL

Three Common Problems(General)

1. Individual student performance (not group performance) needs to be assessed.

2. Assessing leadership skills

3. How to use data to improve student learning.

Source: Martell, 2015. Demystifying Assurance of Learning. (AACSB Blog)

This presents opportunties for EL, despite ongoing challenges

Definitions Why AoL? Standards Panel

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• Communication skills

• Ethics

• Critical thinking

• Decision-making

• Problem solving

• Ability to integrate across business disciplines

• Global perspective

• Team skills

Overlap: Common ProgramLearning Goals & LEPE School Course

Learning Objectives

Source: AACSB Assurance of Learning Standards: An Interpretation (Revised May 2013) and LEPE+ Survey 2016

Opportunity: EL already aligned with MBA school missionsand common program-level learning goals

Definitions Why AoL? Standards Panel

Opportunities for project-based experiential learning

• Improve student learning

• Better integration with school’s broader learning goals

• Greater alignment with leadership curriculum specifically

• Establish credibility and grow

Source: Demystifying Assurance of Learning. Martell, 2015 (AACSB Blog)

“The primary source of Learning to lead, to the extent that leadership can be learned, is experience”

- McCall, 2004. Leadership development through experience.

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But we need to address ongoing challenges

• Experiential learning outcomes hard to measure with so many variables in play.

• Established processes and rubrics for measuring learning may not be sufficient

• Gaps between aspiration/intention and execution

Ongoing challenges for EL

Definitions Why AoL? Standards Panel

Set some standardsEncourage implementation

Monitor our progress

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Experiential Learning and the Assurance of Learning ChallengeThe Standards

Definitions Why AoL? Standards PanelDefinitions Why AoL? Standards Panel

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Tailor learning outcomes to the individual

Create opportunities for reflection

Provide timely and relevant feedback to teams and individuals

Acknowledge and incorporate the role of emotions

Evaluate in three domains: cognitive, affective and behavioral

Close the loop

1

3

2

4

5

6

AoL Standards for Project-Based EL Coursesin MBA Programs

Definitions Why AoL? Standards Panel

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1-Tailor Learning objectives

• Four (max) core learning objectives

• Customize two

• Students share with teammates and program

• Feedback and assessment tailored to match individualized plan.

2-Create reflection opportunities

• At least twice during the project

• Directed to team and to individuals, tied to course-level and individual learning objectives

• Faculty advisors should model good practice; requires training and support

AoL Standards for Project-Based EL Coursesin MBA Programs

• Required reflection assignments and activities for individuals.

• Include 360-degree instruments for all students

• Reflection is structured/focused

• Faculty and staff trained to design and facilitate reflection

3-Provide timely and relevant feedback

Definitions Why AoL? Standards Panel

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4-Use emotions

• Negative and positive emotions can be mined to catalyze learning

• Strongest performers understand and manage emotions and use as input for learning

• Faculty and staff should be trained to capitalize on emotions for feedback and coaching

5-Evaluate in 3 domains

• Gap between intention and execution

• Hardest step, because each project is unique

• “Post mortem” at end identify successes and opportunities for improvement

• Focus on what we can learn from data

• Responsibility should be prioritized and assigned; include longitudinal results

AoL Standards for Project-Based EL Coursesin MBA Programs

• Advancement and integration of domains can be promoted through EL

• Every learning objective should be directly associated with one of these three domains

• Faculty and staff need orientation and feedback delivery training in all three domains.

6-Close the loop

Definitions Why AoL? Standards Panel

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Early Stage: Student Engagement

Mid Stage:Project In Progress

Final Stage: Assessing the Work

• Tailor Learning Outcomes

Standards In Context

• Create Opportunities for Reflection

• Provide Feedback Early and Often

• Role of Emotion

• Evaluate 3 Domains of Learning • Close the Loop

Definitions Why AoL? Standards Panel

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Experiential Learning and the Assurance of Learning ChallengePanel Discussion

Definitions Why AoL? Standards Panel

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Meet our panelists

Jeff Biegenek

Executive Director, MBA Roundtable

Moderator

Executive Director, Eller Graduate School of Business Consulting, University of Arizona

Phil Miller

Asst. Dean MBA & MS programs, Carlson School of Mgmt., University of Minnesota

Sandra Kenny

Executive Director, Eller Graduate School of Business Consulting, University of Arizona,

Definitions Why AoL? Standards Panel

Director of Product Design & Development, Capsim Management Simulations

Jordan NovakBryan Andriano

Executive Director, Global & Experiential Education, George Washington University

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Morning

• Defining our terms

• Why assurance of learning?

• Introduction to AoL standards

• Panel: Assurance of learning challenges and opportunities

Afternoon

• Operationalizing the standards

• Small group activity

• Discussion: Key insights

• Concluding thoughts

• Evaluation and feedback

Looking ahead...Discussion topics and activities

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Experiential Learning and the Assurance of Learning ChallengeOperationalizing the Standards

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“… for the things we have to learn, before we can do them, we learn by doing them.”

AristotleThe Nichomachean Ethics

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Tailor learning outcomes to the individual

Create opportunities for reflection

Provide timely and relevant feedback to teams and individuals

Acknowledge and incorporate the role of emotions

Evaluate in three domains: cognitive, affective and behavioral

Close the loop

1

3

2

4

5

6

AoL Standards for Project-Based EL Coursesin MBA Programs

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4

10

8

3

1

10

Tailored Learning

Reflection

Feedback

Role of Emotions

Evaluating in 3 Domains

Close the loop

Among 17 respondents

In this group, standards are being applied

Source: Pre-workshop survey of attendees, January 2019

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Tailor learning outcomes to the individual

Create opportunities for reflection

Provide timely and relevant feedback to teams and individuals

Acknowledge and incorporate the role of emotions

Evaluate in three domains: cognitive, affective and behavioral

Close the loop

1

3

2

4

5

6

AoL Standards for Project-Based EL Coursesin MBA Programs

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Early Stage: Student Engagement

Mid Stage:Project In Progress

Final Stage: Assessing the Work

• Tailor Learning Outcomes

Experiential Learning Standards

• Create Opportunities for Reflection

• Provide Feedback Early and Often

• Role of Emotion

• Evaluate 3 Domains of Learning • Close the Loop

Definitions Why AoL? Standards Panel

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Tailored Outcomes

Real, not perfunctory

Online tools in use for incorporating objectives in feedback tools

Both home grown and off the shelf

Decreased reliance on manual processes

Link with elsewhere in degree program

Individualized sessions with project leader or faculty advisor to check in on progress

University of North Carolina-- objectives as part of mid-point feedback session

Incorporate within team charter, roles, learning objectives

Make dynamic and public

Tailor peer feedback

University of Wisconsin & Career Development Plan

University of Arizona Business Consulting & Business Communications

Revisit frequently Delivery at team and individual levels

Leverage technology to scale

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Reflection

“Not just stapled on at the end…”

Balancing need for formal assessment and allowing for personal development/growth

Faculty feedback to support of deeper reflection

Haas - moved away from reflection assessments; reintroduced narrative component for context

Start at the beginning

MIT – team and individual reflection framed within three stages of project work

Haas - experiments with creative prompts (YouTube, visual explorer cards)

Alternative methods include papers, journals, video, blog, small & large group debrief, etc.

Feedback prompts to trigger team and individual reflection of performance

Mitigate blind spots

Need for integrated process as opposed to episodic deliverables

Develop ‘comfort’ with reflection among students (and faculty)

UCLA- student reflection at 3 phases of the project

University of Arizona-“premortem” exercise

Reflection and feedback are intertwined

Delivery at team and individual levels

The challenge of grading

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Feedback

Fundamentals are in place at most institutions

Online tools in use for collecting and sharing feedback

Both home grown and off the shelf

Notable decrease in reliance on manual processes

Clear infrastructure and process in place

Individualized feedback reports by email

Mandated 1:1 and team sessions

Pulse checks increasingly used (weekly/bi-weekly)

For most, at least two –midpoint and end; some do more

Formal feedback at key point but informally throughout

Vision and role clarity

“This is what we do, how we do it, when, and why”

Person responsible to oversee/execute

Frequency and timeliness

Delivery at team and individual levels

Leverage technology to address scale

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Role of EmotionMaking the invisible more visible

Emotion is essential to learning

But, we’re reluctant to move it from the margins

And along the spectrum of users, there are challenges

Increases the strength of memories and help recall

One of the three learning dimension (cognition and environment) which interacts and shapes our learning

Plutchick’s Wheel of Emotions

Decision making with incomplete information and high ambiguity can generate tension

Tools used to assist include high-tech (GlobeSmart; Global Mindset Inventory) and low tech (reflection, team meetings, etc)

Emotion perceived as irrational; a lack of discipline and rigor

Culture/environment may discourage expression of emotion

Faculty advisors may be reluctant to address as a teachable moment

Resource constraints (time, money, people)

Student resistance

Structural/design elements

Lack of faculty awareness, appreciation, interest

It’s embedded & we manage it

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Evaluating Using 3 Learning DomainsCognitive, Affective and Behavioral assessment to improve learning outcomes

The 3 domainframework is about learning improvement

The domains are interrelated

There are several key challenges

To assess the thinking, feeling, doing aspects of learning

May help students identify weaknesses and opportunities for improvement

Also knowledge skills and attitude (KSA)

Domains reinforce each other and help with sense making

Cognitive and behavioral are perceived as the easiest to evaluate.

The role of emotion is linked to the learning domains.

Resource constraints (time, money, people)

Identifying tools to measure domain effectiveness

Attention and engagement of students and faculty

Ability to scale

These domains tend to be already embedded in our work

Cognitive (understand) written reports, presentations

Behavioral (perform) –client/team engagement

Affective (motivate)- class participation, reflection

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• Identify student learning weaknesses

• Generate ideas for course interventions/changes

• Evaluate ideas and decide on interventions

• Determine roles of faculty coaches/mentors, etc. and where they fit into this process

• Address identified weaknesses

*Adapted from Rexeisen and Garrison, 2013

Closing the Loop Pockets of innovation exist but more infrastructure and standardization needed

It’s complicated and key stakeholder involvement varies

Don’t know how or don’t have time

Resistance and concern

Develop a CTL infrastructure*

Schools struggle to implement a comprehensive AoL process – specifically CTL – across programs

MBA-program level CTL processes and conversations vary

Lack of skill, expertise and/or resources

Unclear who should drive the process

Often takes a back seat to more pressing priorities

Faculty resistance; concerns about another form of evaluation

Administration concerns about another formal hurdle

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Mapping Experiential Learning Standards to AoL

• Tailor Learning Outcomes

• Create Opportunities for Reflection

• Provide Feedback Early and Often

• Role of Emotion

• Evaluate 3 Domains of Learning

• Close the Loop

What do we want our students to learn in our EL program?

In what way will we provide opportunities for our students to learn these things?How will they (how will we) know if they have learned these things?

What will we do it they have not learned these things?

Assurance of Learning Steps

1. Define learning goals and outcomes at the degree/program level

2. Align curriculum with goals

3. Identify instruments and assessment measures

4. Collect, analyze and disseminate assessment data

5. Use assessment data to improve teaching, learning and student experience

Experiential Learning Standards

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Experiential Learning and the Assurance of Learning ChallengeSmall Group Work

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1. What is your reaction to the material

presented?

2. What do we have right?

3. What have we missed?

4. What are your suggestions?

Advancing the Experiential Learning and AoL Challenge Conversation

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1. What did you learn from your conversation?

2. What was surprising?

3. In what way did the discussion shed light on the

six standards discussed today? In what way did

the discussion generate more questions for you?

Advancing the Conversation: Reflections and Insights

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Experiential Learning and the Assurance of Learning ChallengeConcluding Thoughts

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• Evangelize and refine standards

• Develop toolkit/templates

• Longitudinal study (multi-school effort)

• Scaling Experiential learning

• Other MBA Leaders in Experiential Project-Based Education (LEPE) Working groups:

• Faculty Advisor expectations

• Best practices in NDA’s

• Personality/Work style assessments

• R

What comes nextOur wish list is long

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Program Learning Goals with AoL Standards

MBA Degree Program Learning Goals

EXL Early Stage:Tailor Learning Outcomes

EXL Mid-Stage:ReflectionFeedback(Role of Emotion)

EXL Final Stage:Evaluating 3 DomainsClose the Loop

Strategic Thinking & Leadership

3 3Demonstrates leadership skills

3

Global Perspective & Cultural Diversity

2 3 3

Ethics & Social Responsibility

1 3Understands ethical consequences

of actions

3Demonstrates ethical behavior

Critical Thinking 2 3Rigorous, sound analysis & decision

making

2Applied business knowledge

Effective Oral & Written Communication

3Effective writing

3Effective oral communication

2Effective business communication

Expected level of engagement to reach learning objective: Strong= 3 Moderate=2 Probable=1

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“Anything that we have to learn to do we learn by the

actual doing of it… We become just by doing just acts,

temperate by doing temperate ones, brave by doing

brave ones.”

Aristotle, Niconachaen Ethics, Book II

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Experiential Learning and the Assurance of Learning ChallengeThank you!

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Surveys:

Experiential Learning and the Assurance of Learning Challenge pre-conference survey. Contact Jeff Bieganek at [email protected] 2018, Contact Shannon McKeen at [email protected] 2017 (Leaders in Experiential Project-Based Education), Contact Shannon McKeen at [email protected]. MBA Roundtable 2016 found at https://www.mbaroundtable.org/files/Survey%20page/Surveys/Managing%20Client%20Based%20Experiential%20Projects%20_Survey%20Summary%20Spring%202016%20.pdf.

References

Professional Associations:

Association for Experiential Educationhttps://www.aee.org/National Society for Experiential Educationhttps://www.nsee.org/8-principles://

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2013 Eligibility Procedures and Accreditation Standards for Business Accreditation (last revised July 1, 2018). Retrieved from https://www.aacsb.edu/-/media/aacsb/docs/accreditation/business/standards-and-tables/2018-business-standards.ashx?la=enAACSB assurance of learning standards: An interpretation: AACSB White Paper (2007, November). Retrieved from https://naspaaaccreditation.files.wordpress.com/2014/04/aacsb.pdfClements, M.D. and Cord, B.A. (2013) Assessment guiding learning: Developing graduate qualities in an experiential learning programme. Assessment and Evaluation in Higher Education,38(1)114–24. Demystifying Assurance of Learning: Q&A with Kathryn Martell (2015). Retrieved from https://www.aacsb.edu/blog/2015/october/demystifying-assurance-of-learning-q-and-a-with-kathryn-martell. DeRue, D. S., Ashford, S. J. and Myers, C. G. (2012), Learning Agility: In Search of Conceptual Clarity and Theoretical Grounding. Industrial and Organizational Psychology, 5: 258–279.Dirkx, J. (2008). The meaning and role of emotions in adult learning. In New Directions for Adult Learning and Continuing Education, No. 120, Winter. Eyler, J. (2009). The Power of Experiential Education. Liberal Education, 95(4). Retrieved from https://www.aacu.org/publications-research/periodicals/power-experiential-education.

References (cont.)Articles and online resources:

55©2019 Jester, Laufer & McKeen - Do not reproduce without permission

Gabrielsson, J., Tell, J., & Politis, D. (2010). Business simulation exercises in small business management education: using principles and ideas from action learning. Action Learning: Research and Practice, 7(1), 3-16.Knowles, M. (1984). The Adult Learner: A Neglected Species (3rd Ed.). Houston, TX: Gulf Publishing.Kolb, D. and Fry, R. (1975) Towards an applied theory of experiential learning, in C.Cooper (ed.) Theories of Group Process, London: John Wiley. Kolb, D. (1984). Experiential learning: Experience as the source of learning and development. Englewood Cliffs, NJ: Prentice Hall.Lahey, J. (2016, May 4). To help students learn, engage the emotions. The New York Times. Retrieved fromhttps://well.blogs.nytimes.com/2016/05/04/to-help-students-learn-engage-the-emotions/Laufer, K., McKeen, S., and Jester, M. (2018). Taking Measure of Experiential Learning, BizEd Magazine. Retrieved from https://bized.aacsb.edu/articles/2018/january/taking-measure-of-experiential-learningRevans, R. W. (1982).What is Action Learning? Journal of Management Development, 1(3) 64-75. Retrieved from https://www.emeraldinsight.com/doi/abs/10.1108/eb051529Rexeison, R. and Garrison, M. (2013) Closing-the-loop in assurance of learning programs: Current practices and future challenges. Journal of Education for Business, 88: 280–285.

References (cont.)Articles and online resources (cont.):

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Experiential Learning and the Assurance of Learning ChallengeAppendix – Additional Resources

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Concrete Experience: Full and unbiased involvement in learning experience

Reflective Observation: Contemplation on one’s experiences from various perspectives

Abstract Conceptualization: Idea formulation and integration

Active Experiment: Incorporation of new ideas into action

Kolb, D.A. (1984) Experiential Learning: Experience as a Source of Learning and Development. Englewood Cliffs, New Jersey: Prentice Hall.

Kolb’s Cycle of Learning

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Kolb’s Experiential Learning Model

Note the use of concrete, ‘here-and-now’ experience to test ideas; and use of feedback to change practices and theories (Kolb, 1984). Kolb joins with Dewey to emphasize the developmental nature of learning and with Piaget for an appreciation of cognitive development. He named his model to emphasize the link between Dewey, Lewin, and Piaget; and to stress the role experience plays in learning.

Kolb, D. and Fry, R. (1975) Towards an applied theory of experiential learning, in C.Cooper (ed.) Theories of Group Process, London: John Wiley.

Kolb, D. A. (1984) Experiential learning: Experience as a Source of Learning and Development. Englewood Cliffs, NJ: Prentice Hall

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Dale’s Cone of Experience

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1. Intention2. Preparedness and Planning3. Authenticity4. Reflection5. Orientation and Training6. Monitoring and Continuous Improvement7. Assessment and Evaluation8. Acknowledgment

National Society for Experiential Educationhttps://www.nsee.org/8-principles://

Last Updated on Monday, December 09, 2013 12:16 PM

NSEE’s Eight Principles of Good PracticeFor All Experiential Learning Activities

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Why should we care?

The Future of Learning: 4 Key Trends

L ≥ CLearning must be equal to or faster than the rate of change.

61

1. The unbundling of education

2. Personalization through technology

3. Continuous education

4. Creativity orientation

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Experiential Learning and the Assurance of Learning ChallengeSurvey data and research in support of standards

Definitions Why AoL? Standards PanelDefinitions Why AoL? Standards Panel

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Source LEPE + 2017 survey n=61

01020304050607080

Learning objectives

Primary Ancillary Possibility

Source LEPE+ 2016 survey n = 70

Definitions Why AoL? Standards Panel

Learning objectives are numerous, paradoxical, and often not individualized

General or individualized learning objectives?

79%

29%

General Learning Objectives Individualized LearningObjectives

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14

16

26

27

28

33

37

37

39

41

48

40

27

27

23

20

11

15

13

8

INDIVIDUAL LEARNING OBJECTS ARE ESTABLISHED …

MID-COURSE ASSESSMENT(S) TIED TO INDIVIDUAL …

MID-COURSE ASSESSMENT(S) TIED TO TEAM …

FINAL ASSESSMENT TIED TO INDIVIDUAL LEARNING …

INDIVIDUALS RECEIVE FEEDBACK MID -COURSE …

INDIVIDUALS RECEIVE FEEDBACK AT THE END OF …

TEAM RECEIVES FEEDBACK MID -COURSE FROM …

FINAL ASSESSMENT TIED TO TEAM LEARNING …

LEARNING OBJECTIVES ARE ESTABLISHED AND …

TEAM RECEIVES FEEDBACK AT THE END OF THE …

Formal part of program Not formally part of program

Source: LEPE+ Survey 2017; n=62

Feedback from different sources collected and sharedmid-course and at conclusion is common

Definitions Why AoL? Standards Panel

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38% 38%

24%

Yes No Maybe

Do you have resources to apply individualized learning

objectives?

Source: LEPE + 2017 Survey; n = 65

Individual student performance (not group performance) needs to be assessed.- Martell (2015)

“Experiences differ immensely because of variables in projects. Therefore, assessments [and learning objectives] must be designed to support……. individual development”- Clements & Cord (2013)

EL Research, AACSB standards, and LEPEfeedback support tailoring

Definitions Why AoL? Standards Panel

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The most critical factor for achieving powerful learning outcome from experiential learning program is the inclusion of opportunities for feedback and reflection.

-Eyler, 2009

Reflection on and learning from both individual and collective work experience thus forms the very basis for successful action learning, where participating individuals can develop their self-awareness and capacity to manage both themselves and others more effectively.

- Gabrielsson et al, 2009

Reflection “enable[s] people to more systematically analyze their developmental experiences, identify behavior changes that would improve performance, and regulate emotions that might interfere with experiential learning.”

- AACSB AOL guidelines

Definitions Why AoL? Standards Panel

Reflection is most critical factor for learning from experience

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14

16

26

27

28

33

37

37

39

41

48

40

27

27

23

20

11

15

13

8

INDIVIDUAL LEARNING OBJECTS ARE ESTABLISHED …

MID-COURSE ASSESSMENT(S) TIED TO INDIVIDUAL …

MID-COURSE ASSESSMENT(S) TIED TO TEAM …

FINAL ASSESSMENT TIED TO INDIVIDUAL LEARNING …

INDIVIDUALS RECEIVE FEEDBACK MID -COURSE …

INDIVIDUALS RECEIVE FEEDBACK AT THE END OF …

TEAM RECEIVES FEEDBACK MID -COURSE FROM …

FINAL ASSESSMENT TIED TO TEAM LEARNING …

LEARNING OBJECTIVES ARE ESTABLISHED AND …

TEAM RECEIVES FEEDBACK AT THE END OF THE …

Formal part of program Not formally part of program

Source: LEPE+ Survey 2017; n=62

Feedback from different sources collected and sharedmid-course and at conclusion is common

Definitions Why AoL? Standards Panel

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• Constructive, actionable, and timely peer and client feedback is valued by students

• Feedback should be continuous, non-intrusive, and integrated into instruction

• Both individual and team performance and outcomes must be assessed

More emphasis needed on feedback qualityand frequency vs. compliance/completion

Definitions Why AoL? Standards Panel

8%

19%

9%

22%25%

< = 4 to 1 5 or 6 to 1 7 or 8 to 1 Btwn 9 &14 to 1

More than15 to 1

Typical Student/Faculty Ratio

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• Experiential learning pushes students out of comfort zones and learning can be rooted in emotions

• Frustration, anger, resentment or joy, relief, fulfillment can be mined to catalyze learning

Perhaps the most common expression of strong emotions…occurs around areas of conflict…Differences among students regarding how to proceed with a group project, often lead to feelings of anger or frustration.

-Dirkx, 2008

…the experience gained from action, is, to a large extent, embedded in emotion both positive and negative.

- Gibson, 2006

…far more neural fibers project from the brain’s emotional center into the logical/rational centers than the reverse, so emotion is often a more powerful determinant of our behavior than our brain’s logical/rational process.

-Sylvester, 1994

No two adults perceive the the world in the same way. And adults decide what occurs for them in a learning event.

-Vella, 2002

Emotions can facilitate orimpede learning and should be leveraged

Definitions Why AoL? Standards Panel

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84%

56%

Collect data on how to improve Use data to make improvements

Gap between intention and execution

Source: LEPE+ 2016 Survey; n = 42

Closing the loop is a challenge

Definitions Why AoL? Standards Panel