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Building Blocks of Success Mission: To provide Value-added Business Consulting to Organizations at the Transformation Stage, enabling them to deliver their Endeavors with Efficacy Corporate Office: Block 6, Unit 15 Ashok Nagar New Delhi 110018 Call us +919769211499 | +919910007171 Email: [email protected] | Web: www.lifeskillsconsultants.com

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Building Blocks of Success

Mission:

To provide V a l u e - a d d e d B u s i n e s s

C o n s u l t i n g to Organizations at the

T r a n s f o r m a t i o n S t a g e , enabling

them to deliver their E n d e a v o r s with

E f f i c a c y

Corporate  Office:  Block  6,  Unit  15  Ashok  Nagar  New  Delhi  -­‐110018  Call  us  -­‐  +919769211499  |    +919910007171  

Email:  [email protected]  |  Web:  www.lifeskillsconsultants.com    

28/07/15   2  ©  Life  Skills  Consultants  Pvt.  Ltd.    

• Business  Intent  -­‐  WHATs  

• Personal  Aspira5ons  

Capturing  Aspira5ons  

• Align  Team  &  Priori5ze  Ac5on  Plan  

• Deploy  Ac5on  Plan  

Crea5ng  a  Strategy  Roadmap  

And  Deployment  

Strong  Review  Mechanis

ms    

Monitoring  and  Review  

Recap – Steps to Successful Business Transformation

Alignment  with  the  team  is  extremely  essenYal  for  success  of    deployment  of  any  acYon  plan  

Business  WHATs  are  converted  to  Business  HOWS.  Second  and  third  level  drilled  down  clearly  defines  specific  acYon  plans.  Refer  Examples  in  subsequent  slides    

Step  1   Step  2   Step  3  

28/07/15   3  ©  Life  Skills  Consultants  Pvt.  Ltd.    

Step 2 – Creating a Strategy Roadmap���

And Deployment���

STEP  2.1  

-­‐  Intent  To  Delivery:  CreaYng  a  Strategy  Roadmap  -­‐  IdenYfying  the  PrioriYzed  AcYon  Plans  -­‐  Drill  Down  Level  2  

Step

 2.2  

SegregaYng  the  acYon  plans  into  -­‐  Process  and  Systems  requirements,  implementaYon  or  correcYon  -­‐  People  related  –capability,  competency,  monitoring,  or  review  -­‐  Finance  (Where  substanYal  money  is  required)  

Step

 2.3  

Timelines  and  Measures  of  Success  

28/07/15   4  ©  Life  Skills  Consultants  Pvt.  Ltd.    

Business Intent (WHATs) to Actions (HOWs)

Business  Intent  Providing  Excellent  value  and  service  Deligh5ng  Customers  

Delivering  profitability  

Business  HOWs  –  LEVEL  1  

Engaged  and  efficient  channel  partners  

EffecYve  Supply  chain  management  

Product,  Pricing,  innovaYon  

Customer  driven  Product  Planning  

Resource  planning  and  capability  building  

Infrastructure  and  systems  support  ConYnuous  need  assessment  of  customer  to  align  product  and  systems    EffecYve,  Ymely  communicaYon  and  resoluYon  

Best  product  mix  

OpYmum  uYlizaYon  of  funds  

EffecYve  Cost  Controls  

Aligned  OrganizaYonal  Structure  

EXAMPLE  1  :    Intent  To  Delivery  (ITD)  for  

a  TexYle  Company  

Level  1  HOWs  to  achieve  Business  Intent  

28/07/15   5  ©  Life  Skills  Consultants  Pvt.  Ltd.    

Prioritizing the Business HOWs – First Level

Strategy  Matrix  Im

portan

ce    

Engaged  and  effi

cien

t  chann

el  partners  

EffecYve  Supp

ly  chain  m

anagem

ent  

Prod

uct,  Pricing,  inno

vaYo

n  

Custom

er  driv

en  Produ

ct  Plann

ing  

Resource  plann

ing  and  capability  bu

ilding  

Infrastructure  and

 system

s  sup

port  

ConY

nuou

s  need  assessmen

t  of  

custom

er  to

 align  prod

uct  a

nd  sy

stem

s    

EffecYve,  Ymely  commun

icaY

on  and

 resoluYo

n  

Best  produ

ct  M

ix  

OpY

mum

 uYliza

Yon  of  fu

nds  

EffecYve  Co

st  con

trols  

Organiza

Yonal  aligne

d  Structure  

Total  

Providing  Excellent  value  and  service   9   h   h   m   h   h   h   h   h   m   m   m   m   702  

Deligh5ng  Customers   9   h   h   h   h   m   m   h   h   m   m   l   m   630  Delivering  profitability   9   h   h   h   m   h   h   m   l   h   h   h   m   738  Total       243   243  189  189   189   189   189   171   135   135  117  81      

Note:  Life  Skills  facilitates  the  strategy  roadmap  sessions  with  aspiring  organizaYons  

PrioriYzed  Business  HOWs  aher  correlaYng  them  with  Business  Intent  Business  Intent    

28/07/15   6  ©  Life  Skills  Consultants  Pvt.  Ltd.    

Second Level Drill Down of Prioritized HOWs

Second  Level  Drill  Down  Engaged  and  efficient  channel  partners  

EffecYve  Supply  Chain  Management  

Product,  Pricing,  InnovaYon  

Customer  Driven  Product  Planning    

Resource  Planning  and  Capability  Building    

Infrastructure  and  Systems  Support  

ConYnuous  Need  Assessment  of  Customer  to  align  product  and  systems    

EffecYve,  Ymely  communicaYon  and  resoluYon    

Second  Level  Priori5zed  Ac5on  Plan  Channel  Produc5vity  focus  Exploring  new  and  alternate  channels  to  reach  out  to  target  segment  Product  wise,  partner  wise  contribu5on  monitoring  to  reduce  varia5on  in  Target  Vs.  Achievement  Compe55on  benchmarking  on  product,  pricing,  promo5ons,  ac5vi5es  Trend  analysis  to  enhance  accuracy  of  demand  es5mates  Inter-­‐linked  produc5on  planning  ensuring  on-­‐5me  delivery  resul5ng  in  good  word  of  mouth  of  channel  IT  infra  deployment  to  monitor  product  at  every  stage  of  supply  chain  integrated  with  communica5on  to  Channel  Product  composi5on  to  increase  Net  Realized  Value  Strong  Management  repor5ng,  analysis  and  review  mechanism  New  product  launch  in  accordance  with  changing  customer  preferences  Channel  involvement  and  Feedback  for  enhancing  value  preposi5ons  Accurate  Procurement  of  orders  against  forecas5ng  Assessment  of  requirement  Vs.  organiza5on  structure  Performance  Driven  Organiza5onal  Culture  Strategy  linked  Key  Result  Areas  Effec5ve  Warehouse  Management,  implementa5on  of  5S  and  Lean  principles  Automa5on  to  reduce  Non  Value  add  ac5vi5es  focusing  building  opera5onal  efficiencies  and  scalability  Warehouse  Layout  -­‐  Time  &  Mo5on  study  Automa5on  in  Warehouse  Vendor  Management  -­‐  Finance  Return,  Defect  &  Credit  analysis  

Note:  This  is  not  a  comprehensive  list  but  only  the  top  prioriYzed  second  level  drilled  down  acYon  plans.  Measures  derived  around  these  acYon  plans  will  ensure  achievement  of  Business  Intent  

Segregate  the  Level  2  HOWs    

28/07/15   7  ©  Life  Skills  Consultants  Pvt.  Ltd.    

Segregation of Action Plans

Second  Level  Priori5zed  Ac5on  Plan  Segrega5on  

Systems  and  

process  Finance   People  

Channel  Produc5vity  focus   b! b!Exploring  new  and  alternate  channels  to  reach  out  to  target  segment   b!

Product  wise,  partner  wise  contribu5on  monitoring  to  reduce  varia5on  in  Target  Vs.  Achievement   b!

Compe55on  benchmarking  on  product,  pricing,  promo5ons,  ac5vi5es   b!Trend  analysis  to  enhance  accuracy  of  demand  es5mates   b!Inter-­‐linked  produc5on  planning  ensuring  on-­‐5me  delivery  resul5ng  in  good  word  of  mouth  of  channel   b!IT  infra  deployment  to  monitor  product  at  every  stage  of  supply  chain  integrated  with  communica5on  to  Channel   b!

Product  composi5on  to  increase  Net  Realized  Value   b!Strong  Management  repor5ng,  analysis  and  review  mechanism   b! b!New  product  launch  in  accordance  with  changing  customer  preferences   b!Channel  involvement  and  Feedback  for  enhancing  value  preposi5ons   b! b!Accurate  Procurement  of  orders  against  forecas5ng   b!Assessment  of  requirement  Vs.  organiza5on  structure   b!Performance  Driven  Organiza5onal  Culture   b!Strategy  linked  Key  Result  Areas   b! b!Effec5ve  Warehouse  Management,  implementa5on  of  5S  and  Lean  principles   b! b!Automa5on  to  reduce  Non  Value  add  ac5vi5es  focusing  building  opera5onal  efficiencies  and  scalability   b! b!Warehouse  Layout  -­‐  Time  &  Mo5on  study   b!Automa5on  in  Warehouse   b! b!Vendor  Management  -­‐  Finance   b!Return,  Defect  &  Credit  analysis   b!

28/07/15   8  ©  Life  Skills  Consultants  Pvt.  Ltd.    

Identifying Areas and Allocating Action PlansCh

anne

l  Related

  • ProducYvity  • Channel  Efficiency  • Channel  Wise  ContribuYon  to  sales  and  profitability  

• Channel  Expansion  –  Retail  penetraYon  

• Channel  Engagement     Pr

oduct  R

elated

  • Product  innovaYon  to  facilitate  demand  forecasYng,  producYon  efficiencies  and  Ymely  delivery  (Go  to  market)  

• Product  wise  planning  –  designing  efficiencies  Yll  profitability  contribuYon  (realized  rates)   Sy

stem

s  Peo

ple  related     • Order  to  Cash  

process  automaYon  

•  Inventory  automaYon    

• MIS  reports  of  all  criYcal  process  steps  to  iniYate  improvements  

• Management  Dashboards  

• Annual  OperaYng  Plan  based  on  various  input  reports  

• On  field  acYvity  tracking  –  retail  expansion  

Inventory  and  Wareh

ouse   • Visibility  of  

product  wise  SKU  wise  and  ageing  segregaYon  of  inventory.  Analysis  and  acYon  planning  

• Linking  producYon  with  Sales  through  order  to  cash  process  opYmizaYon  

• Never  out  of  stock  concept  for  on  Yme  delivery  of  products  

• Lean  and  5S  implementaYon  in  Inventory  

• Strong  MIS  and  IT  support  for  accuracy  of  data  

1   2   3   4  

28/07/15   9  ©  Life  Skills  Consultants  Pvt.  Ltd.    

Action Plans – Allocated and Deployed

ü  Introduced  Channel  and  sales  scheme  to  bring  something  new  into  the  system  but  primarily  push  STANDARDISATION  of  Sales  Norms  (commissions,  discounts  etc.)  

ü  Sourcing  of  PV  and  shir5ng  to  tap  into  new  retail  outlets  and  then  place  PW  

ü  This  year  introduc5on  of  MOBILE  APPLICATION  for  SALES  Team  to  track  Sales  visit  and  online  Order  booking.  

ü  Channel  Expansion  across  India.  Going  into  direct  retail.  Tapping  new  retail  outlets  through  PV/Shir5ng  and  gradual  introduc5on  of  PW  

ü  Channel  Engagement  to  get  regular  feedback  about  designs  

ü  Retail  expansion  and  tapping  into  newer  geographies  brought  in  several  insights  into  customer  trend  and  requirements.  Image  of  discounted  brand  changed  to  emerging  strong  brand  providing  quality  product    

 

Channel  Related  

ü  ERP  built  in  to  bring  in  transparency  at  all  levels  from  produc5on  5ll  dispatch.  Concept  of  order  to  cash  brought  systems  changes  from  designing  5ll  collec5ons  

ü  Process  created  using  LEAN  thinking  and  systems  approach.  End  to  end  processes  iden5fied  and  executed  through  system.  Customiza5on  requirements  given  and  followed  through  5ll  implementa5on    

ü  ERP  strengthened  for  all  processes.  Strengthening  is  s5ll  in  progress    

ü  Sampling  5ll  designing,  Order  to  cash,  Financial  planning  budge5ng  and  analysis  processes  closed  and  rolled  out  with  all  system  changes  

ü  PLI  introduced  gradually  ü With  systems  performing  well  KRAs  have  been  

introduced  with  quarterly  review  and  PLI  impact  crea5ng  a  performance  driven  culture    

ü  Expansion  focus  brought  in.  Organiza5on  structure  changed.  Concept  of  Head  order  to  cash  brought  in.    

ü  Organiza5on  structure  changed  within  Finance  and  at  Produc5on  

 

 

Systems  –People  Related  

28/07/15   10  ©  Life  Skills  Consultants  Pvt.  Ltd.    

Action Plans – Allocated and Deployed Contd.

ü Price  Correc5on.  Introduc5on  of  new  merchants  in  available  space  “900-­‐1500/-­‐)  bracket.  Compe5tor  Analysis  

ü Product  innova5on.  Moving  into  concept  of  Never  out  of  stock  to  ensure  efficiencies  in  produc5on  and  stock  liquidity  (round  the  year  sales)    

ü New  Merchandize,  IN  shop  branding  ini5a5ves  to  engage  channel    

ü New  range,  new  designs  and  filling  the  gaps  in  price  range  provided  the  much  needed  entry    

Product  Related  

ü Lean  deployment  in  Warehouse.  Bins  created.  System  modified  to  cater  to  iden5fica5on  of  stock  and  area  where  stock  is  lying  

ü Non  value  added  ac5vi5es  (manual  driven)  automated.  Mistake  proofing  done  to  drive  efficiencies  

ü Inventory  management  put  in  place.  Stock  reports  varia5on  nullified.    

ü Dispatches  today  touching  70%  of  order.  Industry  benchmark  is  80%    

ü Inventory  levels  reduced  discoun5ng  and  liquida5on  thus  impac5ng  realized  rate  

 

Inventory  and  Warehouse  

28/07/15   11  ©  Life  Skills  Consultants  Pvt.  Ltd.    

Move to 3rd Step

• Business  Intent  -­‐  WHATs  

• Personal  Aspira5ons  

Capturing  Aspira5ons  

• Align  Team  &  Priori5ze  Ac5on  Plan  

• Deploy  Ac5on  Plan  

Crea5ng  a  Strategy  Roadmap  

And  Deployment  

Strong  Review  

Mechanisms    Monitoring  and  Review  

Alignment  with  the  team  is  extremely  essenYal  for  success  of    deployment  of  any  acYon  plan  

Business  WHATs  are  converted  to  Business  HOWS.  Second  and  third  level  drilled  down  clearly  defines  specific  acYon  plans.  Refer  Examples  in  subsequent  slides    

Step  1   Step  2   Step  3  

28/07/15   12  ©  Life  Skills  Consultants  Pvt.  Ltd.    

Starting Point for You !!

•  Define  your  business  intent  •  Create  a  strong  strategy  roadmap  for  the  next  financial  year  •  Align  the  organizaYon  towards  the  strategy  roadmap  and  acYon  plans  •  Make  organizaYon  ready  for  scalability  for  next  financial  year  •  Ensure  achievement  of  business  intent    

“Intent  to  Delivery”  model  can  also  be  used  to  derive  a  FUNCTIONAL  INTENT  into  AcYon  Plan    

Life  Skills  conducts  the  “Intent  to  Delivery”  session  to  translate  business  aspiraYons  into  acYonable  business  plan  for  organizaYons  aspiring  to  grow.  

To  discuss  how  our  team  can  help  your  business  contact  us  at:        Email:  [email protected]    Web:  www.lifeskillsconsultants.com