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Page 1: Aspegren K. Teaching and learning communication skills in … · Aspegren K. Teaching and learning communication skills in medicine-a review with quality grading of articles. Medical

Aspegren K. Teaching and learning communication skills in medicine-a review with quality grading of articles. Medical Teacher. 1999, 21(6): 563-570. Christine A Barry, Colin P Bradley, Nicky Britten, Fiona A Stevenson, Nick Barber. Patients' unvoiced agendas in general practice consultations: qualitative study BMJ 2000;320:1246–50 Boyle,Dennis,Dwinell,Brian,Platt Frederic . Invite,Listen and Summerize :A Patient-Centred Communication Technique . Academic Medicine : J of Ass Med Coll 80 29-32 Byrne and Long, Doctors Talking to Patients RCGP, 1976 Docteur E; Coulter A Patientcentredness in Sweden’s health system-an external assessment and six steps Vårdanalys 2012. Dwamena F ,Holmes –Rovner M,Gaulden CM, Jorgensson S, Sadigh G et al Lewin SA, Skea ZC, Entwistle V, et al. Interventions for providers to promote a patient- centred approach in clinical consultations. Cochrane Database Syst Rev. 2012;12:CD003267. Ekman I, Wolf A, Olsson LE, Taft C, Dudas K, Schaufelberger M, Swedberg K. Effects of person-centred care in patients with chronic heart failure: the PCC-HF study. Eur Heart J 2011 32:2395-2404. Fallowfield L, Jenkins V, Farewell V, Saul J, Duffy A, Eves R. Efficacy of a Cancer Research UK communication skills training model for oncologists: a randomized controlled trial. Lancet 2002; 359: 650–56. Ge besked – inte avbryta empati Hedberg Charlotte, Lynoe Niels. What is meant by Patientcentredness being valuebased? Scan J of Primary Health Care 2014, Vol 31(4) Henbest R,Stewart M. Patient-centredness in the Consultation 1: A method for measurement .Family Medicine 1989 .Vol 6 .Issue 4 pp 249-53 ; Huygen F, Mokkink H, Smits A. Relationship between working styles of general practitioners and the health states of their patients. Br Gen Pract. 1992;42:141-4 Kurtz S, Silverman J, Draper J. Teaching And Learning Communication Skills In Medicine. 2nd Edition. Oxford: Radcliffe Publishing Ltd. 2005. p16-27 Langewitz W. Spontaneous talking time at start of consultation in outpatient clinic: cohort study. BMJ. 2002;325:682 Larsen JH, Risor O, Putnam SM. P-R-A-C-T-I-C-A-L: a step by step model for conducting the consultation in general practice. Fam Pract 1997; 14: 295-301 Larsen JH, Neigbour R .Five cards : a simple guide to beginning the consultation Br J gen Pract 2014 Mar; 64 (620); 150-1 Levinson W. Physician-Patient Communication: The Relationship With Malpractice Claims Among Primary Care Physicians and Surgeons. JAMA. 1997;277(7):553-559.

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Liénard A, Merckaert I, Libert Y, Bragard I, Delvaux N, Etienne A-M, Marchal S, Meunier J, Reynaert C, Slachmuylder, Razavi D. Is it possible to improve residents breaking bad news skills? A randomised study assessing the efficay of a communication skills training program. British Journal of Cancer. 2010. 103: 171-177 Little P, Everitt H, Williamson I, Warner G, Moore M, Gould C, Ferrier K, Payne Sheila. Observational study of effect of patient centredness and positive approach on outcomes of general practice consultations. BMJ 2001;323:908–11 Maguire P, Pitceathly C. Key communication skills and how to acquire them. BMJ 2002; 325:697-700 Marvel M, Epstein R, Flowers K, Beckman H. Soliciting the Patient's Agenda. Have We improved? JAMA. 1999;281(3):283-287 Matthys J, Elwyn G, Van Nuland M, Van Maele G, De Sutter A, De Meyere M, Deveugele M. Patients' ideas, concerns, and expectations (ICE) in general practice: impact on prescribing. Br J Gen Pract. 2009; 59(558): 29–36. Mead N, Bower P, Hann M. The impact of general practitioners' patient-centredness on patients' post-consultation satisfaction and enablement. Soc Sci Med. 2002 55:283-99 Mead N, Bower P. Patient-centred consultations and outcomes in primary care: a review of the literature. Patient Education and Counseling. 2002, 48: 51–61 van Nuland M, Hannes K , Aertgeerts B, Goedhuys J. Educational interventions for improving the communication skills of general practice trainees in the clinical consultation (Protocol). The Cochrane Library 2008, Issue 4. OECD Health at a Glance 2015 http://www.oecd.org/els/health-systems/Health-at-a-Glance-2015 Chapter 8 s.159-160.pdf Patientlagen 2015. http://www.riksdagen.se/sv/Dokument- Lagar/Lagar/Svenskforfattningssamling/sfs_sfs-2014-821/ Pendleton David The Consultation An approach to learning and Teaching Oxford University Press 1984 Platt FW,Platt CM, Empathy : a miracle or nothing at all ? J of Clinical Outcomes Management 1998;5: 30-3 Ottosson J-O (red). Patient-läkarrelationen, läkekonst på vetenskaplig grund. SBU (144) Stockholm; Natur och Kultur. 1999 Schei E, Steinsholt I. Det kliniska samtalet. I:Hovelius B (red), Allmänmedicin. Studentlitteratur, 2007. 65-82

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Smith, S., Hanson, J. L., Tewksbury, L. R., Christy, C., Talib, N. J., Harris, M. A., et al. (2007). Teaching patient communication skills to medical students: A review of randomized controlled trials. Evaluation and the Health Professions, 30, 3–21. Socialstyrelsen. Din skyldighet att informera och göra patienten delaktig - Handbok för vårdgivare, chefer och personal. 2012. (elektronisk) Tillgänglig: http://www.socialstyrelsen.se/publikationer2012/2012-1-5 (2012-02-16) Stewart M, Brown J, Donner A, McWhinney I, Oates J, Weston W, Jordan J. The Impact of Patient-Centered Care on Outcomes.J Fam Pract 2000. (49):796-804 Stewart M. Effective physician-patient communication and health outcomes: a review. CMAJ 1995 152(9): 1423–1433. Stewart M. Towards a global definition of patient centred care. BMJ 2001; 322 :444-445 Towle A, Godolphin W. Framework for teaching and learning informed decision making BMJ 199 Sep 18;319 (7212) 766-71 Uitterhoev R. Bensing J. Grol R, Demulder P, van Achterberg T. The effect of communication skills training on patient outcomes in cancer care: a systematic review of the literature. European Journal of Cancer Care. 2010, 19 (4): 442–457 Vårdanalys http://www.vardanalys.se/Om-Vardanalys/Patientcentrering/ Van Dalen J, Bartholomeus P, Kerkhofs E, Lulofs J ;van Thiel J, Rethans J-J,Sherpbier AJ, Van der Vleuren C.P.M Teaching and assessing communication skills in Maastricht the fisrt twenty years , Medical Teacher, 23:3 ,245-251. Wingren M, Haffling A-C, Beckman A, Håkansson A. Utbildning av handledare fördjupar undervisningen i samtalsmetodik. Läkartidningen. 2007; 104 (16):1230-1233 Wessel M, Lynøe N, Juth N, et al. The tip of an iceberg? A cross-sectional study of the general public’s experiences of reporting healthcare complaints in Stockholm, Sweden. BMJ Open 2012;2:e000489. doi:10.1136/bmjopen-2011-000489