asia pacific enterprise telephony market cy 2011

Download Asia Pacific Enterprise Telephony Market CY 2011

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  1. 1. Asia Pacific Enterprise Telephony Market CY2011 Is Enterprise Telephony market slowing down?Shailendra SoniEnterprise Telephony and Collaboration, APAC22 May 2012
  2. 2. Todays PresenterShailendra Soni, Industry PrincipalICT APAC, Frost & Sullivan Expertise spans across industry, developed through years of researchexperience and regular interaction with regional and country level topexecutives of leading vendors in the collaboration space Enterprise Telephony Unified Communications Contact Centres Over 11 years of experience 2
  3. 3. IndexEnterprise Telephony Market AnalysisDrivers & Restraints Vertical Demand Analysis Horizontal Demand AnalysisForecast AnalysisOpportunities ahead in the APAC Enterprise Telephony market3
  4. 4. Enterprise Telephony Market AnalysisEnterprise Telephony Market: Historical Market Enterprise Telephony Market: Market byPerformance (Asia Pacific), 2009 2011 Technology Segment (Asia Pacific), CY 2011 1,965.0WPBX KTS1.9% 1,850.916.8% 1,727.6 PBX IP PBX20.7% 60.7%200920102011Note: All figures are rounded; the base year is 2011.Note: All figures are rounded; the base year is 2011.Source: Frost & SullivanSource: Frost & Sullivan 4
  5. 5. Enterprise Telephony Market Analysis (Continued)Growth in all quarters, reduced growth in Q3and Q4 2011Accelerated demand for IP Systems and IPPhones Telephony solution is becoming highlycommoditize.ET market is starting to mature in countries such as AustraliaTop vendors expected to grow in future with thelikely hood of market consolidation in the future5
  6. 6. Drivers and Restraints Drivers Urge to adopt Unified communications Globalization and changing staff sizing SIP availability Affordable unified communications solution to SMBRestraints Market reaching maturity in majormarkets Uncertain economic condition Speculation on vendor sustainability Limited skilled resource 6
  7. 7. Vertical Demand AnalysisOthers Financial institution (Includes Banking &continued to expand andProf Financerefresh their telephony Services) 14.5%20.8%infrastructure.Education Travel & Telephony demand from Hospitality5.9%hotels increased in the 8.7%yearTransportati Government Other verticals thaton & 16.3%Logisticsincreased their spending 6.3%were service providersTelecommunandmanufacturingManufacturiicationsngentities.11.8%15.7% Note: All figures are rounded; the base year is 2011. Source: Frost & Sullivan7
  8. 8. Horizontal Demand AnalysisSMBs is starting to adopt an IPTelephony system with featuressuch as Simple & easy to useLarge Busines Easy to Maintain ses54.4% Small & Medium Busines ses45.6%Large business tends to adopt a telephony system that has high Note: All figures are rounded; the base year is 2011. Source: availability with redundancy Frost & Sullivan A major portion of demand came as a form an expansion8
  9. 9. Forecast AnalysisRevenue Forecast, 20112015CAGR = 7.5% 2,000.0 Revenue (Mn US $) 1,500.0 1,000.0 500.00.0 2011 2015IP PBX PBX KTS WPBXSource: Frost & Sullivan9
  10. 10. Forecast Analysis (continued) All technologies are expected to grow positively in near term future (2012 to 2014).Enterprise Telephony The PBX and KTS market is expected to grow at snails pace till 2014 and will then start to decline over the forecasted period. Projection Increasing awareness of UC and availability of SIP trunking in the region to propel the IP Telephony market Telephony solution more being sold as a part of overall UC solution. The managed and hosted telephony expected to take away 20 to 30% of on-premise telephony10
  11. 11. Opportunities ahead in the APAC Enterprise Telephonymarket 11
  12. 12. Next StepsDevelop Your Visionary and Innovative Skills Growth Partnership ServiceShare your growth thought leadership and ideas orjoin our GIL Global CommunityJoin our GIL Community NewsletterKeep abreast of innovative growth opportunities 12
  13. 13. Your Feedback is Important to UsWhat would you like to see from Frost & Sullivan?Growth Forecasts?Competitive Structure?Emerging Trends?Strategic Recommendations?Please inform us by Rating this presentation.Other?13
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  15. 15. For Additional InformationDonna Jeremiah Carrie LowCorporate Communications Corporate CommunicationsAsia Pacific Asia Pacific+61 (0) 8247 8927+603 6204 5910djeremiah@frost.comcarrie.low@frost.comJessie LohCorporate CommunicationsAsia Pacific+65 6890 0942jessie.loh@frost.com15