arthur coleman resume final

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Arthur Coleman 542 Essex Avenue Gloucester, MA 01930 978-290-3088 [email protected] EDUCATION Salem State University, Salem, MA Bachelor of Science in Economics December 2014 Minor in Pre-Law COURSES Real Estate Licensure Economic Research Political Economy Economic Development Business Law Economics and Religion WORK EXPERIENCE National Fish and Seafood, Gloucester, MA Sales Account Manager March 2015- October 2015 Maintained constant contact with key customers to develop and maintain relationships Conducted projections for key customers Investigated claims against National Fish and Seafood Actively worked with the Director of Sales to setup new customers Setting daily workload, tracking progress, revising plans to ensure customer satisfaction is met Researched questions that salespeople had about their account Monitored sales orders for price discrepancies Evaluated the amount of sales generated by customers Shaws Supermarket, Gloucester, MA June 2008 – May 2015 Customer Service Train new employees on opening and closing procedures Order supplies and food products for various departments Ensure that ordered products are accounted for and properly stored Create inventory adjustments when needed Interact with customers to ensure satisfaction Wolf Hill Garden Center, Gloucester, MA November 2005 – June 2008 Customer Service Assisted in helping customers with plants and shrubbery for designs Ensured customers were satisfied with purchases Ensured plants were sellable

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Page 1: Arthur Coleman Resume Final

Arthur Coleman542 Essex Avenue

Gloucester, MA 01930978-290-3088

[email protected]

EDUCATION Salem State University, Salem, MA Bachelor of Science in Economics December 2014Minor in Pre-Law

COURSESReal Estate Licensure Economic ResearchPolitical Economy

Economic DevelopmentBusiness LawEconomics and Religion

WORK EXPERIENCENational Fish and Seafood, Gloucester, MASales Account Manager March 2015- October 2015

Maintained constant contact with key customers to develop and maintain relationships Conducted projections for key customers Investigated claims against National Fish and Seafood Actively worked with the Director of Sales to setup new customers Setting daily workload, tracking progress, revising plans to ensure customer satisfaction is met Researched questions that salespeople had about their account Monitored sales orders for price discrepancies Evaluated the amount of sales generated by customers

Shaws Supermarket, Gloucester, MA June 2008 – May 2015Customer Service

Train new employees on opening and closing procedures Order supplies and food products for various departments Ensure that ordered products are accounted for and properly stored Create inventory adjustments when needed Interact with customers to ensure satisfaction

Wolf Hill Garden Center, Gloucester, MA November 2005 – June 2008Customer Service

Assisted in helping customers with plants and shrubbery for designs Ensured customers were satisfied with purchases Ensured plants were sellable

MILITARY EXPERIENCEUnited States ArmySupply Specialist May 2014 – Present

Order supplies to ensure operational efficiency Inspect items to ensure proper condition Issue hand receipts to transfer liability to individual soldiers Ensure all items are received and note any product not received

Chemical, Biological, Radiological and Nuclear Specialist July 2011 – May 2014 Worked in real time environment with a live chemical agent Department of Defense HAZMAT Certified Wore full Mission Orientated Protective Posture (MOPP) gear

Page 2: Arthur Coleman Resume Final

Human Intelligence Collector December 2010 – July 2011 Used interrogations to extract information Disseminated pertinent information to proper officials Wrote reports about the findings in the interrogations Received active TS/SCI Clearance

COMPUTER SKILLSPC; Windows; Microsoft Word, PowerPoint, Excel, Adobe Illustrator, internet, email