are your recruiters ofccp compliant? not knowing could cost you
DESCRIPTION
This workshop will discuss major challenges and the requirements that recruitment departments face to ensure compliance. It will also address common pitfalls associated with applicant tracking systems and how to avoid them. To assist participants in the process, best practices will be shared to help address the risks related to compliant recruitment.TRANSCRIPT
ARE YOUR RECRUITERS
OFCCP COMPLIANT?
NOT KNOWING COULD
COST YOU
David Scheffler
Partner, Vice President Compliance
Pinnacle HR Consulting Services
This document may not be duplicated or redistributed without the express written
permission of Pinnacle Affirmative Action Services, LLP. Please email info@Pinnacle-
AAP.com with any questions or visit our website: www.Pinnacle-AAP.com
AGENDA
Welcome
The OFCCP today and tomorrow
Recruitment requirements
Avoiding the common pitfalls
ATS: Top issues to review
THE OFCCP
TODAY & TOMORROW
OFCCP: PERFECT STORM IS BREWING
Sweeping changes are in the works
Veterans
Persons with a disability
Compensation
Background checks
Scheduling letters
Increased audits
Increased focus
Increased risks for contractors
AS THE OFCCPS FOCUS CHANGES…
So should yours….
Re-evaluate
Take a proactive approach
Know the requirements
Conduct self-evaluation
Set goals
Implement changes
Self-audit to stay on track
TRANSLATING AA REQUIREMENTS
INTO RECRUITMENT
AFFIRMATIVE ACTION REQUIREMENTS
Recruitment
Executive Order 11246
Section 503
Directive 307
Directive 308
Section 4212
START WHERE THE OFCCP WOULD
FIRST STEP: DEFINING AN APPLICANT
INTERNET APPLICANT RULE
If a candidate meets the following criteria; then,
they are an applicant. More stringent
recordkeeping obligations apply.
Expresses
Interest
Considered
Meets Basic Qualifications
Does Not Withdraw
RECORDKEEPING REQUIREMENTS
Applications/resumes
Job descriptions including basic qualifications
Job posting information
Applicant flow data
Each stage
Non-selection at each stage
Race, gender, ethnicity of all applicants
Any tests, decisions
Requests for accommodations
HOW DOES YOUR PROCESS & TECHNOLOGY
ADDRESS
Defining who is an applicant
Basic qualifications
Use of disposition reasons
Is technology set up to help?
Stages in the process
Can you tell the story?
Basic recordkeeping
Are policies and practices in place?
Let’s address by looking at
common pitfalls and how to remedy
AVOID COMMON PITFALLS
Don’t just accept ATS vendor defaults
Disposition codes
Stages
Statuses
If it doesn’t match your process…it does not
work
The ATS should fit you…not the other way around
MAKE ATS A PARTNER IN COMPLIANCE
CHANGING YOUR PROCESS TO MATCH A
CHANGING OFCCP
As regulations, audit focus, and directives
change….so should your recruitment practices
Periodically evaluate your process for compliance
and efficiency
You can do both, improve compliance and
efficiency!
Time and money spent here will save you
Changes to your process should then flow to your
ATS and other technologies
AFTER REEVALUATING PROCESS
Map out a more efficient and compliant recruitment
process taking into consideration
Changing tides
New requirements
Business objectives
Advancements in technology
FOCUS ON BASIC QUALIFICATIONS
Creates a standard for which all candidates
compared against
Protects against unintentional discrimination in
sourcing
Reduces risk in an OFCCP audit
Reduces recordkeeping obligations
DISPOSITION REASONS
Use to define applicant pool
Who was considered
Who met basic qualifications
Use to limit applicant pool
Who did not meet basic qualifications
Who withdrew from the process
CONNECTED SUCCESSFUL TRAINING
Interconnect the Big 3
Recruitment efficiencies
Use of technology
Recruitment compliance
CONNECTED SUCCESSFUL TRAINING
What to do
Clearly outline what must be tracked
Why
Compliance and metric reasons behind the need to
track
How
Tie together the process and technology
SOCIAL NETWORKING RISKS
Links to “pooling positions” without an opening
Are your creating applicants?
Searching social/professional sites
Preferred vs. Basic
Not tracking
Evaluate how your team uses currently: Set your
benchmark
Consider increase in future need/use
Put best practices into place to meet
recordkeeping obligations and protect your
definition of an applicant
EVERGREEN AND PIPELINE REQUISITIONS
Can be of great benefit to the recruitment team
One of the most complex recruitment processes
The way ATS’s naturally report out for AAPs
Can create situations where applicant pools are
duplicated many times over
Dramatically increasing the applicant pool
Increasing chance of statistical significance
EVERGREEN AND PIPELINE REQUISITIONS
Invest in mapping out a compliant process
Consideration of your ATS – how reporting works
What is needed – continual candidate generation,
multiple hires for same position, same role at varying
locations…all are created differently
Custom reporting created to appropriately limit
your applicants for AAP production
Training is critical
Self-audit process to keep on track
PRESCREENING & ASSESSMENTS
Any technology that ranks, stacks, or scores
candidates = you considered them
Many companies apply these at the first step to
all candidates
Skill assessments (tests)
Anything you can pass or fail
Hot area for OFCCP
Risk for disparate impact
PRESCREENING QUESTIONS
Screening on basic qualifications is the most
compliant
Be careful of ranking tools, such as ACE in Taleo
The use of required and “asset” in the
screening tools can be difficult
• Know how the tool “thinks” to avoid
losing qualified talent
• Ex: Position requires a BA, applicant selects
MBA and is rejected
SKILL ASSESSMENTS/ TESTS
Skill assessments/tests
Validated
Valid pass/fail benchmarks;
Consistently applied;
Provided later in the process
Test and results are documented
Once you have tested them, they are an applicant
RECORD AS YOU GO
Compliance and data integrity dramatically
improve if the recruitment team makes this one
change!
RECORD AS YOU GO
In an audit, it is not what you did…..
It is what your data demonstrates you did
A recruitment team who dispositions candidates as they
review
More accurate dispositions
Decrease in candidates orphaned without a
disposition reason
Equals a smaller applicant pool for you
Recruitment steps documented as they occur
More reliable data
Tells the story
ATS: TOP AREAS TO REVIEW
DISPOSITION CODES
How are yours?
Too many
Too few for defense
Not used to limit applicant pool
Not well defined
Inconsistently applied
Recruiters have their “favorite” codes
DISPOSITION CODES - ACTION
Audit at least
quarterly:
If used at all
Used in the right
stages
Used to document
withdraws
Basic Quals knocked-
out
Clear and concise by stage
Breaks-down to 5 main groups:
Doesn’t meet Basic Qualifications
Candidate not interested
Company is not interested
Candidate declined offer
Hired
Audit Update
System processes the hire vs.
applicants
Cannot tell the story of recruitment
process
One size does not fit all
RECRUITMENT STEPS
RECRUITMENT STEPS - ACTION
Map out current
recruitment process
Professional
High volume
Staffing firms
Compare against the
stages in ATS
Interview notes
What/When/How?
Update stages to match process
Resume reviewed
Recruiter screen
Forwarded to the Hiring Manager
Hiring Manager interview
Tested
Offer extended(verbal and written)
Hired
Audit Update
SCREENING QUESTIONS
Potential for significant risk
Technology – consider large pool of applicants
Are you asking everyone?
Are the questions set up to work for you?
Many times they are not actually
accomplishing what the recruitment team
desires
Need to take into account, requirements,
assets, and how the system “thinks”
SCREENING QUESTIONS
Basic vs. preferred
When in process
asked
Ranking, stacking,
scoring
Are they effective
Screen on basic
qualifications
Consider DMT & when
prescreening is applied
Avoid ranking on the
entire pool of candidates
Train recruiters on how
to formulate the ?s to
get the desired outcome
Audit Update
CONTACT
David Scheffler Partner & Vice President Compliance
Pinnacle Affirmative Action Services
(770) 693-7288
www.pinnacle-aap.com