are you ready to be an international manager

17
ARE YOU READY TO BE AN INTERNA TIONAL HR MANAGER ?

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hbr case analysis

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Page 1: Are You Ready to Be an International Manager

ARE YOU R

EADY TO

BE A

N

INTE

RNATIO

NAL HR

MANAGER?

Page 2: Are You Ready to Be an International Manager

1. Which of these should you do when negotiating in China?

A. Inflate your pricesB. Pretend to reject demandsC.Concede easily to demands for

concessions

Page 3: Are You Ready to Be an International Manager

2. Gifts within the business context in China are seen as bribes?

A.TrueB.False

Page 4: Are You Ready to Be an International Manager

3. In china or Taiwan you should wrap gifts in...

A.RedB.BlackC.Pink

Page 5: Are You Ready to Be an International Manager

4. Which of these should you avoid when giving gifts in Taiwan or China?

A.Anything in or to do with the number 8B.ClocksC.Vases

Page 6: Are You Ready to Be an International Manager

5. During negotiations the Chinese keep mentioning that the proposal is unworkable and that they fear agreement will not be met. What should you do?

A.Offer concessions to save the dealB.Display some anger to demonstrate your commitment to the partnershipC.Suggest an end to the negotiations and gage their reaction

Page 7: Are You Ready to Be an International Manager

6. You and your team are meeting with Chinese counterparts for a business meeting. Who should enter the room first?

A.The most junior of your partyB.The most senior of your partyC.The host's representative that met you

Page 8: Are You Ready to Be an International Manager

7. While in South Korea, you present a gift to a new client to thank him for his hospitality and to cement your business relationship. He/she refuses to accept the gift. You should:

A.Apologize for offending him/herB.Insist he/she takes it until it is acceptedC.Offer it to someone else from his/her company

Page 9: Are You Ready to Be an International Manager

8. Your German colleague says about a proposal you have put together, "no offense, but this idea is ridiculous". He/she :

A.is merely expressing their opinion and means no harmB.is being blunt and has no etiquetteC.is being rude to undermine your position

Page 10: Are You Ready to Be an International Manager

9. You are making a proposal to a group of Japanese executives when you notice a few of them sat with their arms folded and eyes closed. They are:

A.Listening intentlyB.Tired and catching up on some sleepC.Pretending to be asleep to show you that they think your presentation is poor

Page 11: Are You Ready to Be an International Manager

10. At the end of a successful negotiation meeting with a Pakistani firm, the owner suggests you all end the day with an alcoholic drink. What should you do?

A.Under no circumstances take up the offer. All Muslims do not drink alcohol and this is a test of your characterB.Accept the offer and enjoy the evening.

Page 12: Are You Ready to Be an International Manager

11. In Hong Kong, you and your counterpart share a cup of tea. During the negotiations you notice that he keeps moving his cup either closer to you or further away. Why?

A.This is a method used in feng shui to gage positive energy.B.This represents how far away/close you are to agreementC.This indicates nervousness and should be capitalized upon

Page 13: Are You Ready to Be an International Manager

12. How should one give and receive a business card in Southern Africa?

A.With your left hand though both hands can be usedB.With your left hand onlyC.With your right hand though both hands can be used

Page 14: Are You Ready to Be an International Manager

THE END!!!

Page 15: Are You Ready to Be an International Manager

ANSWERSANSWERS

1. A (always inflate your prices in China)

2. A True

3. A Red ( it is a colour associated with luck and good fortune)

4. B (clocks are associated with death, 8 is a lucky number

5. C suggest an end to their discussion

6. B ( always try to arrange yourselves in hierechal order from the most to the least important)

Page 16: Are You Ready to Be an International Manager

ANSWERS CONT

7) B ( insist until she takes fyi a gift can be rejected three times until it is accepted)

8) A (merely expressing their opinion)

9) A (listening intently)

10) B (accept the offer and enjoy)

11) B (measures how far away/closer to reaching an agreement)

12) C (right hand though both can be used)

Page 17: Are You Ready to Be an International Manager

HOW DID YOU DO?????

• If you got all 12 correct congratulations!!!!! Your name shall be forwarded to an independent IHR firm for further training on IHR, be sure to leave your name and number on your answer script!!!!! You are definitely cut out for the international scene!!!!!

• Above 10 congratulations!!!! But sorry no independent IHR firm will be contacting you, they might be keen but they wont call!!!!! Better luck next time!!! What a close shave!!!!

• 8-10……ummmm you still need to work on your IHR skills. There is a lot you need to learn before you decide to step into the international scene!!!

• 6-8 ……I suggest you stay put in your local HR firm meanwhile maybe our presentation will help you improve your mindset!!!!!!