Are You In The Ball Park?

2013 Asset Management In Parks SeminarIPWEAvic

What is Yardstick

• International benchmarking programme

• Australia, New Zealand, South Africa (and Swaziland), Canada, Finland, Denmark, Norway and Ireland

• Involves more than 100 parks organisations

• Subscription based, and is industry owned and driven

• Operated in Australia by IPWEA

• Project managed by Xyst Australia Pty Ltd

Membership Composition

Australia34%

New Zealand42%

Southern Africa

4%

Canada10%

Europe10%

Membership Composition

NSW36%

NT4%

QLD18%

SA4%

TAS7%

WA32%

What is Yardstick

What is Parkcheck Management Measures• Quantitative assessment of parks operation

Provision Cost Operation Asset management Planning and strategy Environmental sustainability Social outcomes Australian specific questions

• July to October

What is Parkcheck – Management Measures

• Survey completed online – www.yardstickglobal.org

• Detailed guidelines

• Onsite desk based audit

• No anonymous reporting – information sharing

• Searchable database

• Individual improvement plan

What is Parkcheck Visitor Measures• Park user intercept survey

• Collect information on park user demographics

• Measures community levels of service

• Measures service level gaps

• Undertaken from August to November

• Benchmarked and individual reports

What is Parkcheck Visitor Measures• Satisfaction and importance

Gardens and trees Playgrounds Seats and tables Toilets Signs Cleanliness Grass maintenance Paths Shade Security

What is Parkcheck Visitor Measures• Park user profile

Age Ethnicity Place of residence Distance travelled Mode of transport Frequency of visit Length of stay Activities Comments and suggestions

Asset Management and Best Practice

• What are you basing your assumptions on – how much is enough? Too much?

• What information don’t you have

• What systems don’t you have

• Are your services cost effective

• Where is everyone else on the asset management journey

• Just who is your parks community and what is important to them

Provision

Australi

a

New Zeala

nd

Southern Afric

a

Canad

a

Europe

Int'l Median

0.02.04.06.08.0

10.012.014.016.018.020.0 18.5

15.9

1.2

8.0

11.3 11.3

Hectares of park land per 1,000 residents

Provision

0123456789

6.47

7.90

0.50

4.90

3.60

4.90

Hectares of actively maintained park land parkland per 1,000 residents

Provision

Australia New Zealand Canada Europe Int'l Median0

0.5

1

1.5

2

2.5

1.9

2.3

1.5

0.5

1.7

Hectares of sports park per 1,000 residents

Provision

Australia New Zealand Southern Africa

Canada Europe Int'l Median0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.07.0

3.9

1.0

5.9

1.2

3.9

Playgrounds per 1,000 children

Asset Management

Australia New Zealand Southern Africa

Canada Europe Int'l Median0%

10%

20%

30%

40%

50%

60%

70%

80%

45%

57%

0%

67%

0%

45%

Asset renewal plan in place

Planning

Australi

a

New Zeala

nd

Southern Afric

a

Canad

a

Europe

Int'l Median

0%10%20%30%40%50%60%70%80%90%

50%

66%

50%

78%

56% 56%

Overall plan or strategy for parks

Planning

Australia New Zealand Southern Africa

Canada Europe Int'l Median0%

10%

20%

30%

40%

50%

60%

70%

80%

23%

35%

0%

67%

25% 25%

Detailed and comprehensive provision LOS

Planning

Australia New Zealand Southern Africa

Canada Europe Int'l Median0%5%

10%15%20%25%30%35%40%45%50%

7%

26%

0%

44%

0%

7%

Detailed and comprehensive development LOS

Planning

Australi

a

New Zeala

nd

Southern Afric

a

Canad

a

Europe

Int'l Median

0%10%20%30%40%50%60%70%80%90%

100%

23%

66%

25%

67%

88%

66%

Detailed and comprehensive operating LOS

Parks visit frequency

First visit14%

Less than once a year

2% About once a year3%

About 2-6 times per year

8%

About once a month

8%About once a

fortnight6%

About once a week13%

Several times a week

24%

Every day21%

Don't know/irregular1%

Gender and age

Male45%

Fe-male55%

Gender

15-19

20-24

25-29

30-34

35-39

40-44

45-49

50-54

55-64 65

+

Refuse

d0.0%2.0%4.0%6.0%8.0%

10.0%12.0%14.0%16.0%

Age

Provision

Use Parkcheck for:

• Influencing budgets

• Prioritising allocation of financial resources

• Providing factual information that drives asset management and sustainable financial planning

• Setting, monitoring, and managing performance measures

Use Parkcheck for:

• Justifying additional resources

• Providing a research base for information on parks and open space provision, cost and management

• Interacting with park users

• Identifying visitor expectations and satisfaction levels

What does it cost?

• Management Measures – between $2,400 and $4,900

• Visitor Measures - $5,800 + surveying costs

www.yardstickglobal.org