are you being busy or being productive? · 2020. 2. 28. · work effort manage work records queue....

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TAKE THE GUESSWORK OUT OF BEING BUSY AT WORK Are you being Busy or being Productive? The most productive and efficient teams are those that “own their day” versus letting their day own them! Time Based Work ALIGN WHAT NEEDS TO BE DONE PLAN PRODUCTIVE WORK FIRST, BUSYWORK SECOND FOCUS ON ACCOMPLISHING YOUR GOALS

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Page 1: Are you being Busy or being Productive? · 2020. 2. 28. · work effort manage work records queue. 02. last period. build plan for next . period based on priorities. 04 05. this period

TAKE THE GUESSWORK OUT OF BEING BUSY AT WORK

Are you being Busy or being Productive?The most productive and efficient

teams are those that “own their day” versus letting their day own them!

Time Based Work

ALIGN WHAT NEEDS TO BE

DONE

PLAN PRODUCTIVE WORK FIRST,

BUSYWORK SECOND

FOCUS ON ACCOMPLISHING

YOUR GOALS

Page 2: Are you being Busy or being Productive? · 2020. 2. 28. · work effort manage work records queue. 02. last period. build plan for next . period based on priorities. 04 05. this period

Take control of work!

Take control of performance!

Time Based Work

Time Based Work – Planning with Agility

Time Based Work – Focus

PLAN PRODUCTIVE WORK FIRST,

BUSYWORK SECOND

MANAGE PROGRESS AND ACCOMPLISH

YOUR GOALS

Productive work or busy routine work

Understand capacity available for productive work

Progress the Urgent and Important

Have visibility over where time is spent

Establish a standardized Agile operating rhythm

Transparent progress plan and actual by activity

Recognise changing priorities and make informed choices in time

Move the ball a few inches closer to the goal everyday

Review outcomes and seek learning

Page 3: Are you being Busy or being Productive? · 2020. 2. 28. · work effort manage work records queue. 02. last period. build plan for next . period based on priorities. 04 05. this period

Time Based Work

Simple and PowerfulTime Based Work combines a simple Worklog with powerful

Planning and Reporting to help individuals and teams optimize performance and keep work on track.

Page 4: Are you being Busy or being Productive? · 2020. 2. 28. · work effort manage work records queue. 02. last period. build plan for next . period based on priorities. 04 05. this period

Time Based Work

Work tracking in a few simple clicks Easy stress-free work and resource tracking for individuals and teams. Manage your work queue, save time and monitor your team in just few clicks.

Your time is priceless, take better care of itWith a well thought out plan you don’t need to spend time questioning each and every decision as you take action.

Being busy is frantic while being productive is focusedTrack where your time goes with our simple Worklog time capture.

Page 5: Are you being Busy or being Productive? · 2020. 2. 28. · work effort manage work records queue. 02. last period. build plan for next . period based on priorities. 04 05. this period

Time Based Work

A little planning can go a long wayIn most cases workload is the problem. Learning to plan helps create healthy boundaries, promote a healthy work-life balance and prevents burnout.

A balanced sheet viewHave a balanced view of capacity and see how, and where it’s been used. Productive teams are usually better balanced.

See where your effort is being spent onTransparency over work in a one-stop-shop! See how busy you are.

Page 6: Are you being Busy or being Productive? · 2020. 2. 28. · work effort manage work records queue. 02. last period. build plan for next . period based on priorities. 04 05. this period

Time Based Work

Busy people tend to be great at “looking busy” whereas productive people are simply “getting it done” and, busy managers measure hours of activity, productive managers measure output.

Page 7: Are you being Busy or being Productive? · 2020. 2. 28. · work effort manage work records queue. 02. last period. build plan for next . period based on priorities. 04 05. this period

Time Based Work

Implementing a way of working is very important! Seeks to establish an operational model that is based on transparency and collaboration recognizing the need for autonomy while ensuring alignment with priorities.

To do this you require:• Meaningful and accurate data• Planning and review process• Timely discussion when priorities change• Transparent performance discussions

and future priority alignment

LTN AGILE CYCLE

CAPTURE YOUR DAILY WORK EFFORT01

MANAGE WORK RECORDS QUEUE02

LAST PERIODBUILD PLAN FOR NEXT

PERIOD BASED ON PRIORITIES 04

05THIS PERIOD

REVIEW PROGRESS TO PLAN AND ADJUST

PRIORITIES AS NEEDED

06NEXT PERIOD

DISCUSS PERFORMANCE WITH YOUR MANAGER AND AGREE FUTURE PRIORITIES

MONITOR PERFORMANCE UTILISING

AVAILABLE REPORTS

03

THE PATH TO BEING MORE PRODUCTIVE

Page 8: Are you being Busy or being Productive? · 2020. 2. 28. · work effort manage work records queue. 02. last period. build plan for next . period based on priorities. 04 05. this period

ActiveOps is a leading provider of digital operations management solutions to financial services, BPOs, shared services, governments, healthcare and other service industries.

Workware+ is the leading digital operations management platform designed to simplify and reduce the cost of running of operations through the analysis and optimisation of resources and processes, improving service delivery and staff well-being.

Our solutions help maximise the total time available and increase productivity of employees, robots, teams, departmental resources and home workers.

Through Workware+ enabled solutions customers can confidently prepare for and then run their service operations taking full advantage of the benefits of transformation programmes including RPA, process discovery, automation, digitisation and outsourcing.

Operational data is automatically collected, aggregated, analysed and presented in real-time from existing digital and manual systems, enabling managers to quantify work and time, identify latent capacity and processes to be optimised or automated. Accurate and comprehensive real-time operations data leads to improved forecasting of work volumes and resources.

In conjunction with the Active Operations Management (AOM) Method, ActiveOps solutions help embed a consistent and agile operations framework based on collaborative capacity planning, structured review meetings and skills development.

ActiveOps operates across the globe from offices in the USA, UK, Ireland, India, South Africa and Australia.

ActiveOps – Manage Differently

Office locations:

UK | SOUTH AFRICA | AUSTRALIA | INDIA | CANADA | UAE | USA

Website: activeops.com

CONTAC T US