ar marketing conference: jess butcher what is the roi for ar?

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March 2014 Jessica Butcher Co-Founder & CMO Understanding ROI for AR

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Jess Butcher from Blippars discusses ROI and the value of a share or Blipp. She proposes that great campaigns invest in content, educate, think strategically and use experts. There is expected to be a 300% growth in AR during the next 4 years.

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Page 1: AR Marketing Conference: Jess Butcher What is the ROI for AR?

March 2014

Jessica ButcherCo-Founder & CMO

Understanding ROI for AR

Page 2: AR Marketing Conference: Jess Butcher What is the ROI for AR?

AR?

Page 3: AR Marketing Conference: Jess Butcher What is the ROI for AR?

Activate any physical touch point…

Packaging

In-storeOutdoor

Print

TV In-store

MerchandisingOnline Books

Page 4: AR Marketing Conference: Jess Butcher What is the ROI for AR?

Direct Response

Real-time content

Videos

Virtually try-on

Photo booths

Find a locationSubscription offers

RecipesCompetitions

Data Capture

And many more!

?

Into anything a phone is capable of doing

With every experience shareable

3D worlds GamesReal-time polls

Page 5: AR Marketing Conference: Jess Butcher What is the ROI for AR?

DEMO

Page 6: AR Marketing Conference: Jess Butcher What is the ROI for AR?

Measure, assess & respond

Total number of blipps, unique users, and average interaction time per blipp

Real time data

How, where and when users interact with your content

Personal dashboard

Blipps per day

Blipps per hour

Blipps by location

Blipps by marker

Click-through-rates & direct responses

Page 7: AR Marketing Conference: Jess Butcher What is the ROI for AR?

Heinz Tomato KetchupBlippable pack

954,758 267,662 3TOTAL BLIPPSUNIQUE USERSAVERAGE BLIPPS

Blipp delivered:

• Exclusive content via 3D animated recipe

book

• Consumer engagement with daily

competition

• Downloadable content refreshed weekly

Campaign Promotion:

• Social media and

advertorial

Most successful on pack campaign to date

Page 8: AR Marketing Conference: Jess Butcher What is the ROI for AR?

Maybelline Color Show

112,889 57,871 2.1TOTAL BLIPPSUNIQUE USERSAVERAGE BLIPPS

Blipp delivered:

• Virtual try on of 40 new nail polishes

• Shared across social media

Blipp effect:

• High average interaction time of 4.2 min

• Provided actionable data:

• Over 10% of users shared across social

media

• Great media coverage and high interest

from bloggers

Blippable ad in Vogue, ELLE, People and US Weekly

Improved stock replenishment and informed color choice of subsequent ads.

Page 9: AR Marketing Conference: Jess Butcher What is the ROI for AR?

Justin BieberBlippable poster and album cover

1,165,272 443,296 2.6TOTAL BLIPPS UNIQUE USERSAVERAGE BLIPPS

Blipp delivered:

• Exclusive video content

Campaign Promotion - social media, outdoor

• Consumer engagement: take photo with Justin & chance to share on social media• Enter competition to win concert tickets

• Buy album directly

Blipp effect - High popularity among tweens and generated a huge buzz on social media

Page 10: AR Marketing Conference: Jess Butcher What is the ROI for AR?

Wrigley’s 5gum

Blipp delivered:

• Exclusive game with opportunity to

win prizes

• Drive to 5gum website

Campaign promotion:

• In-store, outdoors and social media

channels

290,607 31,169 9.3TOTAL BLIPPSUNIQUE USERSAVERAGE BLIPPS

Blippable packaging, posters and POS

Page 11: AR Marketing Conference: Jess Butcher What is the ROI for AR?

Shortlist MagazineBlippable magazine with 20 pages of interactive content

251,655 57,094 4.4TOTAL BLIPPSUNIQUE USERSAVERAGE BLIPPS

Blipp delivered:

• World’s first ‘playable’ cover

• Video plays

• Buy now links

• Competitions

• Instant vote/polling

• Virtual ‘try-on’s’

Most successful interactive magazine campaign to date.

Case study - December 2013

Page 12: AR Marketing Conference: Jess Butcher What is the ROI for AR?

So what is an ARinteraction worth?

How can we put a value on it?

Page 13: AR Marketing Conference: Jess Butcher What is the ROI for AR?

75 sec

30 sec 30 sec

17 sec

5 sec

Blippar TV Radio Press Outdoor

Average Dwell Time Split by Type of Blipp

Source for other Media Types: ExterionMedia

vs. Other Media Types

75 sec

Blippar average Dwell Time

54 secLink only

72 secVideo only

81 secGame only

74 secVideo

+ Link

76 secWin +

80 secGame +

96 secPhoto

Layer +

112 secGame +

Photo Layer +

• PLUS - It’s active and proactively requested, rather than passive and just ‘put in their path’

• PLUS – the user cannot be doing anything else at the same time

Passive / Push

Active / Pull

Valuing Dwell Time?

Page 14: AR Marketing Conference: Jess Butcher What is the ROI for AR?

Valuing Social amplification? Just entered to win tickets to #BelieveTour thanks @Blippar :-))@X_me_X_me

@tompanuk @blippar #refreshyourfit fingers crossed!@Reesy946

I just entered the unbelievable AR football game off my @pepsimaxuk drink with @blippar@XSwagPrincessX

@StylistMagazine @Blippar LOVE the Blippar issue! Has created a very unproductive morning in the office – even the boys are scanning the pgs@liz_osachuk

Went on Blippar on Mummys Phone. WOAH! You Guys Are Gonna Love Them ;)@SavannahBelieve

Page 15: AR Marketing Conference: Jess Butcher What is the ROI for AR?

Driving value at every stage of the sales funnel

Press coverage, social media engagement and potential further exploration of product (e.g. catalogues)New/ exciting forms of engagement (e.g. games, polls, virtual try-ons etc.)Additional content/ information delivered through text, animation, 3D models and videoDirect sales channel available e.g. ‘Blip to buy’, m-couponing, driving to nearest store

Users can interact and engage with product in new ways post-purchase via Blippar – growing loyalty and increase consumption

Page 16: AR Marketing Conference: Jess Butcher What is the ROI for AR?

Apr-12FMCGFoodOn-

Pack / OOH=

4x

May-12FMCGFood

On-Pack

= 6x

Jun-12Entertain

ment

On-Pack / OOH=

1x

Jan-13FMCGFood

On-Pack

= 2x

Nov-12Entertain

ment

On-Pack

= 2x

Oct-12Media

Print

= 8x

Jul-12Media

Print

= 1x

Jun-13FMCGDrinks

On-Pack

= 1x

Jul-13FMCGDrink

On-Pack

= 1x

Nov-13Distribu

tionRetailers

Print

= 11x

Feb-14Distribu

tionRetailers

Print

= 2x

Feb-12Entertain

ment

OOH

= 8x

An example user timeline

User interacted 47 times in 12 different months across 4 sectors and 3 media types

Page 17: AR Marketing Conference: Jess Butcher What is the ROI for AR?

Best practices for strong ROI

Invest in content

• This is what your customers want,

not the tech

• Create value and a reason to interact

Creating a successful campaign

Educate

• Invite your customers

to connect with you

• Use clear, bold, &

enticing call-to-action

Think strategically

• Use the the tech to

enhance a crossmedia campaign

•Think long-term

•Test & learn

Use the experts

• Check best practice &

case studies

Page 18: AR Marketing Conference: Jess Butcher What is the ROI for AR?

Million Blippar

users

4.5+In over 10

million press pages

Featured on over

1 Billion SKUs

S A N F R A N C I S C O • N E W Y O R K • L O N D O N • M U M B A I

2.5Bill

ion AR apps

downloaded per annum

by 2017

Augmented reality is happening…And much more is around the corner…

300% AR growth over

next 4 years predicted