Application Operations Guide - EHP7 for SAP ERP

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Application Operations Guide - EHP7 for SAP ERP

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<ul><li><p>Application Operations Guide </p><p>Document Version: 1.0 2013-07-02 </p><p>CUSTOMER </p><p> SAP enhancement package 7 for SAP ERP 6.0 </p></li><li><p> 2 </p><p>Error! Reference source not found. </p><p> 2012 SAP AG. All rights reserved. </p><p> SAP enhancement package 7 for SAP ERP 6.0 </p><p>Typographic Conventions </p><p>Typographic Conventions </p><p>Type Style Description </p><p>Example Words or characters quoted from the screen. These include field names, screen titles, </p><p>pushbuttons labels, menu names, menu paths, and menu options. </p><p>Textual cross-references to other documents. </p><p>Example Emphasized words or expressions. </p><p>EXAMPLE Technical names of system objects. These include report names, program names, </p><p>transaction codes, table names, and key concepts of a programming language when they </p><p>are surrounded by body text, for example, SELECT and INCLUDE. </p><p>Example Output on the screen. This includes file and directory names and their paths, messages, </p><p>names of variables and parameters, source text, and names of installation, upgrade and </p><p>database tools. </p><p>Example Exact user entry. These are words or characters that you enter in the system exactly as they </p><p>appear in the documentation. </p><p> Variable user entry. Angle brackets indicate that you replace these words and characters </p><p>with appropriate entries to make entries in the system. </p><p>EXAMPLE Keys on the keyboard, for example, F2 or ENTER . </p><p> Caution </p><p> Example </p><p> Note </p><p> Recommendation </p><p> Syntax </p></li><li><p> SAP enhancement package 7 for SAP ERP 6.0 </p><p>Document History </p><p> Error! Reference source not found. </p><p> 2012 SAP AG. All rights reserved. 3 </p><p>Document History </p><p> Caution </p><p>Make sure you use the current version of the Application Operations Guide. </p><p>The current version of the Application Operations Guide is at service.sap.com/instguides on SAP Service </p><p>Marketplace. </p><p>Version Date Change </p><p>1.0 2013-07-02 First version of the Application Operation Guide for EHP7 for SAP ERP 6.0 </p></li><li><p> 4 </p><p>Error! Reference source not found. </p><p> 2012 SAP AG. All rights reserved. </p><p> SAP enhancement package 7 for SAP ERP 6.0 </p><p>Table of Contents </p><p>Table of Contents </p><p>1 Getting Started ............................................................................................................................................... 6 1.1 About this Guide ...................................................................................................................................................... 6 1.2 Global Definitions..................................................................................................................................................... 7 1.3 Important SAP Notes .............................................................................................................................................. 8 </p><p>2 Technical System Landscape ..................................................................................................................... 10 2.1 Business Functions ............................................................................................................................................... 10 2.2 Related Documentation ........................................................................................................................................ 10 </p><p>3 Monitoring of EHP7 for SAP ERP 6.0 ......................................................................................................... 12 3.1 Alert Monitoring with CCMS ................................................................................................................................. 12 </p><p>3.1.1 Monitoring Installation and Setup ....................................................................................................... 12 3.1.2 Detailed Monitoring and Tools for Problem and Performance Analysis .......................................... 13 3.1.3 Component-Specific Monitoring for SAP Product Lifecycle Management (PLM) ......................... 13 3.1.4 Component Specific Monitoring for SAP FS-CM ............................................................................... 13 3.1.5 Log objects for IS-Oil and IS-PRA ........................................................................................................ 14 3.1.6 Log objects for Global Trade Management ........................................................................................ 15 3.1.7 Log objects for SAP FS-CM ABAP ....................................................................................................... 16 3.1.8 Log objects for SAP ERP Financial Accounting and Operations ....................................................... 17 3.1.9 Log objects for SAP Product Lifecycle Management (PLM)............................................................. 17 </p><p>3.2 Data Growth and Data Archiving Monitors.......................................................................................................... 18 3.2.1 Archiving for SAP FS-CM ..................................................................................................................... 18 3.2.2 Archiving for SAP ERP Financial Accounting and Operations .......................................................... 19 3.2.3 Archiving for SAP Product Lifecycle Management (PLM) ................................................................ 19 3.2.4 Archiving for SAP ICM .......................................................................................................................... 19 </p><p>4 Management of SAP enhancement package 7 for SAP ERP 6.0 ........................................................... 21 4.1 Starting and Stopping ........................................................................................................................................... 21 </p><p>4.1.1 Starting and Stopping for SAP Product Lifecycle Management ...................................................... 21 4.2 Software Configuration ......................................................................................................................................... 22 4.3 Backup and Restore .............................................................................................................................................. 23 </p><p>4.3.1 Backup and Restore for SAP FS-CM ................................................................................................... 25 4.4 Periodic Tasks ........................................................................................................................................................ 25 </p><p>4.4.1 Scheduled Periodic Tasks .................................................................................................................... 25 4.4.2 Periodic Tasks for SAP Product Lifecycle Management ................................................................... 25 4.4.3 Manual Tasks for SAP Product Lifecycle Management .................................................................... 26 </p><p>4.5 Load Balancing ...................................................................................................................................................... 27 4.6 User Management ................................................................................................................................................. 27 </p><p>4.6.1 User Management for SAP Product Lifecycle Management ............................................................ 27 </p><p>5 High Availability ........................................................................................................................................... 28 5.1.1 High Availability for SAP Product Lifecycle Management ................................................................. 28 </p></li><li><p> SAP enhancement package 7 for SAP ERP 6.0 </p><p>Table of Contents </p><p> Error! Reference source not found. </p><p> 2012 SAP AG. All rights reserved. 5 </p><p>6 Software Change Management ................................................................................................................. 29 6.1 Transport and Change Management .................................................................................................................. 29 </p><p>6.1.1 Transport and change management for SAP Product Lifecycle Management .............................. 29 6.2 Development Requests and Development Release Management ................................................................... 30 6.3 Support Packages and Patch Implementation .................................................................................................. 30 </p><p>6.3.1 Support packages for SAP Product Lifecycle Management ............................................................ 30 6.4 Release and Upgrade Management ..................................................................................................................... 31 </p><p>7 Troubleshooting .......................................................................................................................................... 32 7.1 Problem Analysis Guide (PAG) ............................................................................................................................ 32 </p><p>7.1.1 Troubleshooting for SAP Product Lifecycle Management ............................................................... 32 </p><p>8 Support Desk Management ....................................................................................................................... 33 8.1 Remote Support Setup ........................................................................................................................................ 33 8.2 Problem Message Handover ................................................................................................................................ 33 </p><p>9 Environment, Health and Safety (EHS) Application Operations Guide ............................................... 34 9.1 Important SAP Notes ........................................................................................................................................... 34 9.2 Technical System Landscape .............................................................................................................................. 35 </p><p>9.2.1 Scenario/Component Matrix .............................................................................................................. 35 9.2.2 Related Documentation ....................................................................................................................... 36 </p><p>9.3 Monitoring Environment, Health and Safety (EHS) ........................................................................................... 36 9.3.1 Alert Monitoring .................................................................................................................................... 36 9.3.2 Detailed Monitoring and Tools for Problem and Performance Analysis .......................................... 37 9.3.3 Data Consistency ................................................................................................................................. 42 </p><p>9.4 Management of Environment, Health and Safety .............................................................................................. 43 9.4.1 Starting and Stopping .......................................................................................................................... 43 9.4.2 Software Configuration........................................................................................................................ 43 9.4.3 Administration Tools ............................................................................................................................ 44 9.4.4 Backup and Restore ............................................................................................................................. 45 9.4.5 Periodic Task .........................................................................................................................................47 9.4.6 Load Balancing ..................................................................................................................................... 48 9.4.7 Management of Outdated Technical Data ......................................................................................... 49 </p><p>9.5 High Availability of Environment, Health and Safety ......................................................................................... 49 9.6 Software Change Management ........................................................................................................................... 49 </p><p>9.6.1 Transport and Change Management ................................................................................................. 50 9.6.2 Development Requests and Development Release Management................................................... 50 9.6.3 Support Packages and Patch Implementation .................................................................................. 50 </p><p>9.7 Troubleshooting .................................................................................................................................................... 50 9.8 Support Desk Management .................................................................................................................................. 51 </p><p>9.8.1 Remote Support Setup ......................................................................................................................... 51 9.8.2 Problem Message Handover ................................................................................................................ 51 </p><p>10 Appendix ........................................................................................................................................................52 10.1 Related Guides ...................................................................................................................................................... 52 10.2 Related Information .............................................................................................................................................. 52 </p></li><li><p> 6 </p><p>Error! Reference source not found. </p><p> 2012 SAP AG. All rights reserved. </p><p> SAP enhancement package 7 for SAP ERP 6.0 </p><p>Getting Started </p><p>1 Getting Started </p><p> Caution </p><p>This guide does not replace the daily operations handbook that we recommend customers to create for </p><p>their specific production operations. </p><p>1.1 About this Guide </p><p>Designing, implementing, and running your SAP applications at peak performance 24 hours a day has never been </p><p>more vital for your business success than now. </p><p>This guide provides a starting point for managing your SAP applications and maintaining and running them </p><p>optimally. It contains specific information for various tasks and lists the tools that you can use to implement them. </p><p>This guide also provides references to the documentation required for these tasks, so you will sometimes also </p><p>need other Guides such as the Master Guide, Technical Infrastructure Guide, and SAP Library. </p><p> No...</p></li></ul>

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