Application HA in Virtual Environments

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Presented at the Arrow ECS Accelerate your Virtualisation Business with Symantec and VMware event, 18th January 2012 at Williams F1 Conference Centre

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<ul><li> 1. Intelligent Application Awareness in VirtualEnvironmentsLorenzo GalelliSnr Principal Technical Product ManagerApplicationHA 6.0 VMware 1</li></ul> <p> 2. Virtualizing Business-Critical ApplicationsKey Challenges: Ensuring Application Availability Low adoption beyond Tier 3TIER 3 TIER 2TIER 1 Virtualization widely- adopted for non- critical applications Virtualization adoption Business critical applications are infrequently virtualized IIS ApacheWebLogicWebSphere SQL, Oracle SAP Virtualization vendors PrintFile Exchangefail to ensure application availability Criticality of applicationsApplicationHA 6.0 VMware2 3. Application availability a key requirement for virtualization of critical appsLeading causes for unplanned outages1 Key challenges in managing virtualized servers2 Ensuring Application Availability51% 40% Operations20% Security, Power, Coordinating new deployments ErrorsOS, HW and upgrades 41%Managing unanticipated costincreases42%Overcoming existingallocation, purchasing and budget29% practices40%Compensating for the lack ofApplicationintegrated management tools32%Failures Gartner: 40% of failures are caused by theIDC: 51% of respondents rank Application application going downAvailability as the key virtualization challenge 2. Source: IDC, October 2009. Choosing Storage for Virtualized Servers. For1. Source: Gartner, 30 November 2010 companies with &gt; 1,000 employees. ApplicationHA 6.0 VMware3 4. Current tools and processes force challenging trade-offsEnsure everythingO/S based clustering in the guest Prevents use of vMotion,DRS, DPM Increases cost + complexityMinimizeEnsure AppMonitoring tool + scriptingApplication admin Complexity Availability Longer RCA and recovery time Infrastructure admin Burden to maintain scriptsExploitVirtualizationDelay virtualization Slows down virtualizationinitiatives Increases operationalcomplexityVirtualize everythingApplicationHA 6.0 VMware 4 5. Symantec ApplicationHA + VMware HA: Virtualizewithout compromise VM1VM2VM2 SymantecApp c1c1 Components c1c3 ApplicationHAprotect c2c3 c2 c2c4applicationApplication componentsResourcesOS OSOSOSVMware HA VMware ESX VM protect infrastructurecomponents ESX Server SiteApplicationHA 6.0 VMware 5 6. Symantec ApplicationHA + VMware HA:Virtualize without compromise EnsureExploit Minimize AvailabilityVirtualization ComplexityApplicationHA 6.0 VMware 6 7. Symantec ApplicationHA + VMware HA:Virtualize without compromise EnsureExploit Minimize AvailabilityVirtualization ComplexityApplicationHA 6.0 VMware 7 8. Coordinated recovery between ApplicationHA andVMware HA App monitoring VM1VM2 VM1VM2 Show health status Detect app failuresORA SQL ORASQL Coordinated recovery ApplicationHAApplication HAOSOS OSOS Restart applications Trigger VMware HA VMware HAVMware HA for further recoveryVMware ESX VMware ESX Integration via App Monitoring API Protects against widerange of failures Infrastructure failures VM recovers after a server failure but app doesnt VM is up but app is down App is up but not functionalApplicationHA 6.0 VMware8 9. Coordinated recovery between ApplicationHA and VMware HA DetailsVM1 Deep understanding of the apps App specific modulesstart, stop, recover appsApp Eg: SQL DBinstances, FileStream, Analysis, Storage mount points, dependenciesAgent Functional testing based on SQL PackqueriesApplication EXCH SQLHA Customizable recovery behaviorApplicationHA App or VM restart limitOS In-guest remediation only -Enable/Disable App HeartbeatVMware HA Turn off remediation during plannedmaintenance - Enter/Exit Maintenance mode VMware ESX ApplicationHA 6.0 VMware 9 10. Ensuring Availability for Custom Applications ABChoose Custom Application Choose Windows Service for MonitoringApplicationHA 6.0 VMware10 11. Platform and Application CoverageApplicationHA Guest Windows Server 2003, 2003 R2, 2008, 2008 R2 (all Linux x64 (RHEL 5, 6, SLES 10, 11, OEL 5) x64) Oracle 10gR1, 10gR2, 11gR1 , 11gR2 SQL Server 2005, 2008, SQL Server 2008 R2 Exchange Server 2007, 2010 Oracle Weblogic 9, 10 IIS 6.0, 7.0 SAP Netweaver 7.0 (NW04) Sharepoint 2010 IBM Websphere Application Server and MQ Oracle Database 10gR2, 11gR1, 11gR2 IBM DB2 9.5, 9.7 SAP Netweaver 7.0 (NW04), 7.1 (WebAS 7.1) SAP Netweaver 7.0 Central Services Apache/IBM HTTP Server FileShare Custom Application PrintShare ApplicationHA Console Server Custom Application Windows Server 2003, 2003 R2 (32 bit) Custom Application FileShare SQL Server 2008 More applications on more platforms to be added in future releasesApplicationHA 6.0 VMware 12. ApplicationHA + Backup Exec Taking Application Availability to a New Level via Integration with Backup Exec Escalation of Remediation MechanismApplication Virtual MachineVirtual MachineRestart Reboot Image Recovery Automatically restore, or trigger a prompt for consent to restore, a failed virtual machine in order to recover lost application services once ApplicationHA has exhausted the steps available to remediate the failure. ApplicationHA 6.0 VMware 12* ApplicationHA 6.0 feature. 13. ApplicationHA + Backup Exec Taking Application Availability to a New Level via Integration with Backup Exec Escalation of Remediation MechanismApplication Virtual MachineVirtual MachineRestart Reboot Image Recovery Automatically restore, or trigger a prompt for consent to restore, a failed virtual machine in order to recover lost application services once ApplicationHA has exhausted the steps available to remediate the failure. ApplicationHA 6.0 VMware 13* ApplicationHA 6.0 feature. 14. Symantec ApplicationHA + VMware HA:Virtualize without compromise EnsureExploit Minimize AvailabilityVirtualization ComplexityApplicationHA 6.0 VMware 14 15. Optimize Application Availability with VMware Exploit Virtualization in VMware environments Fault ToleranceFiber channel Live Migration iSCSI Workload Balancing NAS Disaster RecoveryRDM Other Virtualization Features VMFS Support for advanced virtualization Storage flexibility features including VMware HA, vMotion, DRS, FT, SRM etc.ApplicationHA 6.0 VMware15 16. Bringing Application Awareness to Site RecoveryManagerApplication Monitoring on Both Sites During Test and Real Recovery Site BTest Recovery Automatic application monitoring enabled on both sites Automatic establishment of communication with VMwareSite A HA on recovery site Dashboard view on both sites with secured Real Recovery communicationApplication awareness in SRM audit trail Report application status in SRM audit trail Proof to auditors and/or managementApplicationHA 6.0 VMware16 17. Symantec ApplicationHA + VMware HA:Virtualize without compromise EnsureExploit Minimize AvailabilityVirtualization ComplexityApplicationHA 6.0 VMware 17 18. Reduce Operational Complexity, Training Costs andNeed for Additional Tools Simplified, centralized administration with vCenter and Veritas Operations Manager Monitor and manage hundreds of applications from a single dashboard Easy to deploy, simple wizard based installation and configuration Light weight, small footprint on serversApplicationHA 6.0 VMware18 19. Visualize and control apps from vSphere client -screenshotVM SelectedApplication Status Application Operation Detailed MonitoringApplicationHA 6.0 VMware19 20. Dashboard for Visualizing Application Status andControlling ApplicationsDashboard also availableon cluster level.Data Center LevelBatch Operations Aggregated Statistics Alert DetailsApplicationHA 6.0 VMware 20 21. Service Management, Control &amp; Availability Multi-Tier Service Recovery &amp; DR Consolidated Status Centralised ControlVirtual Business ServiceDR AppHAWeb Virtual Start / Stop AppHA RemediateAPP Virtual VCSPhysicalDBApplicationHA 6.0 VMware21 22. Example Incident Workflow Typical Multi-Tier Service Recovery Steps (Regardless of fault)Manual Process Service fails, monitoring SW generates ticket (5mins) Help desk contact app owner (5mins) App Owner determines fault layer (5mins) App Owner contacts layer owner (DBA) 30 Mins (5mins) DBA checks status (5mins) DBA requests DB process restart (5mins) DBA requests host restart App OK/Fails.....next steps..... VBS &amp; ApplicationHA Service fails, monitoring SW generates ticket (1mins) ApplicationHA requests DB process restart (2mins) ApplicationHA orders host restart App OK/Fails.....next steps..... 3 MinsApplicationHA 6.0 VMware 22 23. Summary: Virtualize business critical apps withconfidence and without compromiseProblem Solution Benefits Ensure availability VMware and Symantec bring Recover from app and infra best of breed HA failures quickly Without trading offtechnologies together tovirtualization benefitsaddress this Exploit virtualization benefitssuch as Without taking onVMware HA + ApplicationHAFT, vMotion, DRS, DPM andoperational complexity + Backup ExecSRM Simplify operations for appand infra team with a solnthat is easy to deploy &amp;manage Call to Action Review challenges in your virtualization initiatives wrt business critical apps Download white paper and learn more http://www.vmware.com/go/vsp4-virtualizing-biz-critical-apps Download trialware http://go.symantec.com/applicationhaApplicationHA 6.0 VMware23 24. Thank you!Copyright 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates inthe U.S. and other countries. Other names may be trademarks of their respective owners.This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express orimplied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.ApplicationHA 6.0 VMware24 </p>