appendix a - service blueprint · appendix a - service blueprint. appendix b - service map rehab...

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Appendix A - Service Blueprint

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Page 1: Appendix A - Service Blueprint · Appendix A - Service Blueprint. Appendix B - Service Map REHAB TEAM PATIENT Doctor Therapists Social Worker SMS Support 3G Mobile Phone Monthly Progress

Appendix A - Service Blueprint

Page 2: Appendix A - Service Blueprint · Appendix A - Service Blueprint. Appendix B - Service Map REHAB TEAM PATIENT Doctor Therapists Social Worker SMS Support 3G Mobile Phone Monthly Progress

Appendix B - Service Map

REHAB TEAM

PATIENT

Doctor

Therapists

Social Worker

SMS

Support

3G

MobilePhone

MonthlyProgress Report

Sensors

Smartphone& Tablet

Computer:Web Portal

Data Center

Pebbo

face-to-face

RFID

Mail

SMS

3G

3G / Broadband

Computer:Web Portal

Peer

HOW DOES KÄNNA WORK?Total Offering