Sales, Account Management & Operations Leader: Sales Representative experience with primary focus on closing company and self-generated accounts, maintaining closing percentage of 50%

or above, while providing continued support to customers pre and post installation of security system 15 years corporate health and wellness management experience for multiple Motorola locations Directed development of fee-for-service programs, communications/marketing, implementation and evaluation of a variety of site and

nationwide wellness, incentive and education programs for client partner Oversight of site program managers, staff and operations aspects of up to 9 onsite Wellness Centers in various regions of US Experienced database management, aggregate reporting, budget planning, reviewing Profit/Loss Statements and General Ledgers Experienced with review/evaluation of vendor service agreements, RFP presentations and startup operations Strongly qualified in customer service and maintaining relationships with client liaisons Hired managers and staff, evaluated performance and supervised career development Over 5 years experience working remotely and/or in telecommuting capacity Knowledge of basic human anatomy, physiology, biomechanics and metabolic diseases

Professional Highlights: Sales Closing ratio overall average 40- 46% and effective in self-generating leads for prospective customers Achieved operations Key Performance Indicators (KPIs) for scope of work where management fee was “at-risk”. Operations indicators:

Employee Enrollment - maintain 50% or better (53%), Customer Satisfaction - achieve 90% or better Top Box score (98%), Usage - average 1.0 visit per member/week (1.15 visit/member/week), Operation Standards Evaluation - sustain 90% or better quality standards score (99%)

Seven consecutive years achieved Operations KPIs, often exceeding KPI measurements, which translated to an additional management fee bonus of 5% - 10 % from client partner

Operations and project leader overseeing four onsite Wellness Center startups in Plantation, FL - Toronto, Canada - Ft Worth, TX - San Diego, CA, which included equipment procurement, staffing, membership on-boarding and operation standards.

Served as a Health Coach to 3 Motorola executives applying Stages of Change model to modify participants’ behavior Invited to speak on behalf of client partner at the Florida Department of Health Worksite Wellness Symposium Successfully maintained service with client partner during my tenure as Account Manager and Operations Leader through turbulent business

environment which included company spinoffs, splits, acquisitions, reductions in force and site closures

Work Experience : ADT Residential Security Services – Sales Consultant – Albany, NY

March 2015 to Present Motorola & Club One, Inc – Account Manager, US Operations Leader & Program Manager – Plantation, FL / Albany, NY

June 2000 to February 2014 Johnson & Johnson HCS Inc. – Sr. Health Fitness Specialist Motorola Wellness Center – Plantation, FL

March 1998 to June 2000 Johnson and Johnson HCS Inc. – Health Fitness Specialist UAW Ford Buffalo Stamping Plant – Buffalo, NY

October 1996 to March 1998 Tonawanda Aquatics and Fitness Center – Staff Supervisor – Town of Tonawanda, NY

April 1995 to March 1998

Relevant Skills Sales Skills: Generate leads from various data sources; call prospective customers; maintain customer satisfaction; proficient “consultative” sales methodsOperations Skills: Budget management; procurement; project management; service agreement oversight; staff management and vendor relations. Computer Skills: Salesforce; BSDI and HealthCalc (database management); Microsoft Office Applications (Excel, Word); Outlook-E-mail and Gmail; competent with basic hardware; software and networking knowledgeCommunication Skills: Presentations; Product Marketing; Newsletter; Teleconferencing; Social Media; Contract Negotiation and Liaison Relationship Management

EducationBachelor of Science, Exercise ScienceState University of New York at Buffalo

(518) 915-8814www.linkedin.com/in/anthonyjcarroll

7 Keystone CommonsBallston Lake, NY 12019Anthony.Carroll80@gmail.com ANTHONY J. CARROLL