Another instrument to facilitate exports from developing countries into the European Union Pekka Penttila EC Delegation to Thailand 29 th May 2008 An internet database An online service Export Helpdesk Free of charge Interactive User-friendly Since 2005, the site has received more than 265,000 requests worldwide. Advantages of the Helpdesk Online interactive visit 1.Select Product by HS Code (Refrigerator) 2.If you dont know, use Search function Select product and Country of Origin Business Information Centre Part of EC delegation Centre open to visitors Gateway and reference pointbic Business Information Centre Tasks Provision of information on regulatory aspects of doing business in the EU customs tariffs, food safety, consumer protection and environmental requirements, statistics, etc. Information on community funding opportunities for business Seminars and conferences - over 3000 participants in 2007 Website:Address: 18th floor, Kian Gwan House II, Wireless Road, Bangkok Tel: Fax: BICs Contact Thank you for Your Attention