andrew anderson resume october 2016

ANDREW ANDERSON 12514 19 th PL SE Lake Stevens, WA 98258 (407) 430-8451 [email protected] Experience Wells Fargo Bank, N.A. – Snohomish, Washington July 2015 – Present Customer Service & Sales Representative (CSSR) (July 2016 – Present): Directly responsible for understanding and anticipating customers’ financial needs while recommending beneficial banking products that meet their individual financial aspirations. Consistently provide exceptional customer service to every individual I interact with while maintaining lifelong customer relationships in the process. Responsible for maintaining an organized workplace while adhering to a daily work schedule that includes completing customer follow ups, routine account maintenance responsibilities and assisting with various office and bank procedural tasks. Teller (July 2015 – July 2016): Responsible for accurately processing customers’ transactions on a routine and fast paced basis including deposits, withdrawals, transfers and additional check and cash related activities. Constantly maintain a daily balanced cash drawer that includes both U.S dollar and Foreign currencies. Accurately assess customers’ financial needs by providing solutions that will help them achieve both short and long term financial goals. Working hand-in-hand with bankers to provide every customer with pleasurable experience while conducting their banking. Safeway Inc. – Lake Stevens, Washington Feb 2015 – July 2015 Checker: Provided prompt and accurate checkout service on a routine and constant basis. Accountable for precise cash, electronic fund, and check based transactions. Consistently assisted customers with simple and complex problem solving scenarios to correct any inconsistencies in their orders. Maintain completion of quarterly company objectives such as successful customer surveys and safety practices. Publix Super Markets Inc. – Deltona, Florida Nov 2009 – Feb 2015 Registered Pharmacy Technician (Jan 2014 – Feb 2015): Accountable for transcribing and filing prescriptions from multiple sources. Handled and processed insurance claims on a daily basis for patients’ medications. Often worked with high call volume and patient clientele by answering simple and complex questions. Required extreme accuracy when filling and labeling bottles containing vital medical and personal patient information. Responsible for patient increase in automatic refill per month. Customer Service Staff (Nov 2009- Jan 2014): Provided premier customer service with every interaction. Handled in-store cash accountability and accounting. Responsible for in-store cash and supply orders. Maintained completion of front-end tasks such as receiving special 1

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Page 1: Andrew Anderson Resume October 2016

ANDREW ANDERSON12514 19th PL SE Lake Stevens, WA 98258

(407) [email protected]

ExperienceWells Fargo Bank, N.A. – Snohomish, Washington July 2015 – Present

Customer Service & Sales Representative (CSSR) (July 2016 – Present): Directly responsible for understanding and anticipating customers’ financial needs while recommending beneficial banking products that meet their individual financial aspirations. Consistently provide exceptional customer service to every individual I interact with while maintaining lifelong customer relationships in the process. Responsible for maintaining an organized workplace while adhering to a daily work schedule that includes completing customer follow ups, routine account maintenance responsibilities and assisting with various office and bank procedural tasks.

Teller (July 2015 – July 2016): Responsible for accurately processing customers’ transactions on a routine and fast paced basis including deposits, withdrawals, transfers and additional check and cash related activities. Constantly maintain a daily balanced cash drawer that includes both U.S dollar and Foreign currencies. Accurately assess customers’ financial needs by providing solutions that will help them achieve both short and long term financial goals. Working hand-in-hand with bankers to provide every customer with pleasurable experience while conducting their banking.

Safeway Inc. – Lake Stevens, Washington Feb 2015 – July 2015 Checker: Provided prompt and accurate checkout service on a routine and constant basis. Accountable for

precise cash, electronic fund, and check based transactions. Consistently assisted customers with simple and complex problem solving scenarios to correct any inconsistencies in their orders. Maintain completion of quarterly company objectives such as successful customer surveys and safety practices.

Publix Super Markets Inc. – Deltona, Florida Nov 2009 – Feb 2015 Registered Pharmacy Technician (Jan 2014 – Feb 2015): Accountable for transcribing and filing

prescriptions from multiple sources. Handled and processed insurance claims on a daily basis for patients’ medications. Often worked with high call volume and patient clientele by answering simple and complex questions. Required extreme accuracy when filling and labeling bottles containing vital medical and personal patient information. Responsible for patient increase in automatic refill per month.

Customer Service Staff (Nov 2009- Jan 2014): Provided premier customer service with every interaction. Handled in-store cash accountability and accounting. Responsible for in-store cash and supply orders. Maintained completion of front-end tasks such as receiving special orders, routine check cashing and money handling services. Required multi-tasking capabilities including and daily opening and closing operations.

EducationUniversity of Central Florida - Orlando, Florida Aug 2013 – Present

Bachelors of Science in Health Administration (online) currently in progress.1