anderson, cindy resume 2016

R É S U M É

Cindy Anderson

10 Sanguine WayAtwell WA 6104

0421 158 110 [email protected]

Professional Profile

Efficient and organised office administration professional with 20+ years experience across various competitive industries. Skilled in providing timely and accurate administrative support to executives and senior management, demonstrated the ability to prepare concise and professional documents, letters, agendas, reports and correspondence. Confident communicator with the ability to build and sustain highly effective business relationships with people from all walks of life and diverse cultural backgrounds

Education & Training

Code of Conduct, CBI (2016) PUAWER005B, Operate as part of an emergency control organisation, Serata (2013) HLTFA311A, Apply first aid, S.E.T.S. Enterprises (2013) Worksmart, Serata Network (2013) PRMPFES03C, Safely move materials and loads in the workplace, Serata (2012) PUAWER008B, Confine small workplace emergencies, Serata (2012) Occupational Health & Safety Construction Induction (2011) TLIC1051A – Operate Commercial Vehicle (2012) MYOB Beginners to Advanced, Challenger TAFE (2010) Process Breakthrough, AIM (2005) Managing Quality Customer Service, AIM (2004) Workplace Discrimination & Sexual Harassment, Techniworks (2001) Course in Liquor Licensing, Aragon (1998) Workplace Assessor, 3CM Pty Ltd (1995) Group Instruction Techniques, All Seasons (1992)

Demonstrated Skills & Abilities

Office Administration & Management Client Service Management & Enquiries Handling Day to Day Business Operations Management Financial Reporting, Analysis & Budgeting Accounts Payable & Receivable Staff Recruitment, Training & Supervision Organise Maintenance & Refurbishment Front Desk Reception & Switchboard Operation Advanced Computer Operation & Data Entry Retail Store Operation, Management & Merchandising

Computer Skills

MYOB Microsoft Word/Access/Excel Microsoft Outlook Lotus Notes

Employment History

1 | P a g e Resume of Cindy Anderson

Purchase Stationery, Equipment & Supplier Liaison High Level Communication & Negotiation Debt Collection & Credit Control Prepare Daily Banking & Manage Cash Process & Calculate Staff Payroll Function Set-up & Coordination Patient Billing & Associated Receipting Maintain & Update Files & Records Housekeeping Control & Inspection Stock Inventory Management & Stocktaking

IPMS Mattrack SAP/JDE VIMS

JANUARY 2015 – CURRENT CB&I / KENTZ JOINT VENTURE – GORGON PROJECTBarrow Island – Materials Administrator

Key Responsibilities Creating, issuing, closing of pick tickets Maintain and assist with closing out of OSD items Reporting KPI’s to Senior Management Assisting with completion of wall to wall stock take over 3 month period ensuring the highest level of accuracy

JANUARY 2012 – DECEMBER 2014 CB&I / KENTZ JOINT VENTURE – GORGON PROJECT Henderson Warehouse – Data Entry Supervisor

Key Responsibilities Responsible for Data Entry Clerks from interviewing prospective applicants through to on job training, ongoing

coaching and counseling Overseeing all 4 sites ensuring level of administration support was of the highest standard Mentor and motivate staff ensuring a productive, positive work group at all times Assist in all facets of administration/data entry as needed Personal assistant duties to several Managers, maintaining discretion and professional outlook Oversee reporting and day to day functions Awarded Certificate of Excellence Award

March 2011 – December 2011 UNITED GROUP RESOURCES | www.ugllimited.comWestralia Square, 140 St Georges Terrace, Perth WA 6000

Commercial Administration Assistant (Contract) – Pluto Project

Key Responsibilities Assist in the collection of substantiation for the monthly submission to the client Produce spreadsheets and pivot tables of current data from SAP Ensure timely approval of vendor and subcontractor accounts to facilitate timely payment, including liaison with

accounts payable department Liaise with the project team, client representatives, suppliers and sub-contractors to ensure information flows

freely and sound relationships are maintained Provide Administration support to the site support team Timesheet Coordination All other duties as required by Commercial Manager

2008 - 2011 ATRIUM HOTEL MANDURAH | www.atriumhotel.com.au65 Ormsby Terrace, Mandurah WA 6210

2008 - 2011 Assistant General Manager2003 - 2008 Rooms Division Manager

Assistant General Manager Assist in the day to day operations management of the hotel, overseeing profitability, team work and efficiency Assume higher duties as required including Function Sales Coordinator, Maintenance Coordinator and

Refurbishment Coordinator involving staff leadership and supervision, resource allocation, budgeting, time management, client consultation, purchasing and liaison with suppliers/contractors

Staff recruitment, training, management, rostering and performance appraisal across all departments Accounts receivable, financial reporting, analysis, forecasting and expenditure control Awarded Employee of the Year 2010

Rooms Division Manager Housekeeping control and inspection Accounts receivable management Staff recruitment, training, management and mentoring Customer service and guest relations, overseeing satisfaction


2001 - 2003 BARWON HEALTH - GEELONG HOSPITAL | www.barwonhealth.org.auBellerine Street, Geelong VIC 3220

Customer Service Officer Key Responsibilities Relieve main switchboard, handling numerous incoming and outgoing calls and bookings Handle a broad range of customer enquiries at the Customer Enquiries Counter in a fast paced

environment Patient billing and preparation of account, receipts and associated documentation Debt collection and credit control, coordinating payment arrangement and issuing reminders using

high level negotiation and communication skills Emergency paging and provision of general clerical support

2000 - 2001 MERCURE HOTEL GEELONG | www.mercuregeelong.com.auCorner Gheringhap & Myers Street, Geelong VIC 3220

Front Office ManagerKey Responsibilities Coordinate efficient day to day office operations Provide and promote professional customer service, improving service and maximizing repeat/referral business Staff recruitment, training, supervision and management Maintain and update paper-based and computer files and records Prepare daily banking and manage cash Financial analysis, reporting and accounts receivable functions General office administration including computer operation, filing, faxing and photocopying

1997 - 2000 KARRI VALLEY RESORT | www.karrivalleyresort.com.auVasse Highway, Pemberton WA 6260

Senior Assistant ManagerKey Responsibilities Assist in the day to day management of the resort, overseeing efficiency and productivity Assume higher duties as Groups Manager, Retail Store Manager, Duty Manager and Conference

Coordinator Input financial and accounting transactions into MYOB computer system Provide and promote professional customer service, improving service and maximizing

repeat/referral business Financial analysis, reporting and accounts receivable functions Prepare daily banking and manage cash Relief Payroll Clerk, processing payroll including calculation of leave entitlements and

superannuation

1989 - 1996 ATRIUM HOTEL MANDURAH | www.atriumhotel.com.au65 Ormsby Terrace, Mandurah WA 6210

Front Office Manager/Relief Payroll OfficerKey Responsibilities Coordinate efficient day to day office operations Handle customer enquiries directly and via telephone in a professional, courteous manner Staff recruitment, training, supervision and management Manage accounts receivable functions Maintain and update paper-based and computer files and records Process and calculate staff payroll including calculation of superannuation and leave entitlements Daily banking and bank reconciliation

1981 - 1989 WESTERN FIRE SERVICES

Administration Assistant Key Responsibilities Manage the day to day operations of the Service Department Coordinate accounts payable and receivable functions Maintain and update paper-based and computer files and records Process and calculate staff payroll including calculation of superannuation and leave entitlements General office administration including computer operation, filing, faxing and photocopying


Professional Referees

CHRISTIAN LE ROUX GARY WATSONMaterials & Logistics – Special Projects CKJV Materials Superintendent - KentzCB&I

M: +1 281 665 0530 M: 0419 230 785E: [email protected] E: [email protected]


anderson, cindy resume 2016

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