An Equal Opportunity/Affirmative Action Employer. Women, minorities, veterans, and people with disabilities are strongly encouraged to apply.

JOB INFORMATION

Agency Name:

Department Of Workforce Development

Official Title:

Job Specialist II

Functional Title:

Job Specialist II

Occupational Group:

Social Service

Position Type:

Non-Management Civil Service

Civil Service Exam Required:

Yes

Full-time/Part-time:

Full-Time

Salary Range:

$28,916.68 to $39,295.10

Bargaining Unit:

01

Shift:

Day

Number of Vacancies:

1

Confidential:

No

City/Town Location:

Lawrence

Facility Location:

Lawrence Employment Assistance Services (EAS)-15 Union St., 1st Floor North East Region: 09/13/2006 Application Deadline: 11737 Posting ID:

Duties: Provides core and intensive services to Career Center customers in accordance with Federal, State and local laws, regulations and procedures. Conducts initial assessment interviews. Assists customers with development of a personalized employment plan. Provides job search assistance, resume development, interviewing techniques, job development, and job placement assistance. Promotes and explains DCS and Career Center initiatives and programs. Assists customers with completion of necessary processes including forms and applications like Section 30, Work Opportunity Tax Credit, and Unemployment Insurance. Refers customers to appropriate employment opportunities. Contacts employers to solicit job orders and confirm information, to job develop and to refer customers to jobs. Conducts career center orientations and various workshops that instruct customers on job search tools and techniques. Administers interest, aptitude, and skill tests. Refers customers who are not job ready to other appropriate training or human service agencies and Career Center partners. Performs related work as required.

Special Duties and Requirements: The individual filling this position will be assigned to the Lawrence or Haverhill Career Center as needed. Must have a valid drivers license is required and reliable transportation. May be required to work extended hours as needed. Detailed Statement of Duties and Responsibilities: Interviews customers by conducting an initial assessment to identify barriers and establish job readiness. Reviews with customers any services previously received at CAREER CENTER or other one-stop center as recorded in the Massachusetts One Stop Employment System (MOSES) in order to avoid unnecessary duplication. Refers customers to suitable job opportunities by reviewing customers' qualifications and matching them to job specifications. Uses computerized job match system and other tools to support this duty. Explains to customers CAREER CENTER and DCS programs, services, policies and procedures for accessing services, and customer rights and responsibilities. Assists customers in completion of all required documents. Assists in development of resumes, cover letters, and job applications one-to-one or through workshops. Case manages customers with barriers to employment and/or members of target groups. Guides appropriate customers in the development of an employment plan to eliminate job readiness barriers. Coordinates the sequence of services necessary to complete the employment plan and maintains frequent contact with customers until the customers are successfully re-employed or referred to other agencies for more suitable services such as Workforce Initiative Act (W.I.A.)Title I Training, Mass Rehab, Job Corps, and the like. Contacts customers by telephone and/or in writing to inform them of relevant job opportunities, to offer additional CAREER CENTER services, or to follow up on previous services. Maintains positive working relationships with employers to facilitate referrals. Contacts employers to solicit job openings, to job develop, or to schedule interviews for qualified candidates. Follows up with employer on applicant referrals using suitable tools like telephone, fax, letter, etc. Administers and scores aptitude tests, skills tests, and interest inventories to facilitate ongoing assessment of CAREER CENTER customers. Establishes and maintains effective working relationships with peers, supervisors, and CAREER CENTER partners. Actively participates in CAREER CENTER teams to improve quality of services to employers and job seekers. Contributes suggestions and ideas that create and promote a positive work culture.

Conducts career center orientation/seminars and/or unemployment insurance orientations. Participates in staff development and cross training opportunities that expand and support functional skills and promote professional growth. In accordance with DCS policies and standard operating procedures, accurately records full registration and all other data into the computerized Massachusetts One Stop Employment System. Performs other duties necessary to support customer service and insure the smooth daily operation of the Center.

Qualifications: Minimum Entrance Requirements: Applicants must have at least (A) two years of full time, or equivalent part-time, professional or paraprofessional experience in any of the following: (a) personnel interviewing, recruitment or job placement; (b) employment, vocational, educational, psychological, sociological, or rehabilitation counseling or guidance; (c) credit or claims adjustment interviewing; (d) job analysis or position classification work, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. An Associate's degree from a recognized college or university may be substituted for one year of the required experience.* II. A Bachelor's or higher degree from a recognized college or university may be substituted for the required experience.* *Education towards such a degree will be prorated on the basis of the proportion of the requirements actually completed. Special Requirements: None. Preferred Qualifications: Demonstrated knowledge of principles and techniques of human service interviewing. Ability to assess customer's needs through interview, observation and examination of records and exercise discretion in handling confidential information. Ability to communicate effectively orally and in writing. Ability to understand, explain and implement policies and procedures, standards, guidelines, laws and regulations that govern Career Center and DCS activities. Demonstrated knowledge of principles and practices of conducting workshops. Proven ability to interact in a team environment and to establish and maintain harmonious working relationships with peers, supervisors, other agency representatives and customers. Working knowledge of MS Windows and Word. Proven ability to accurately and concisely record information and maintain the integrity of the computerized data base.

Comments: This is a civil service position. This position is within the Division of Career Services (DCS).

This is a NAGE, Bargaining Unit 1 position, title code E13V13, Job Group (JG) 13. NEW HIRE SALARY PLACEMENT IS DETERMINED BY YEARS OF EXPERIENCE AND EDUCATION DIRECTLY RELATED TO THE POSITION. PROMOTIONAL SALARIES ARE DETERMINED BY PROCEDURES OUTLINED IN APPLICABLE COLLECTIVE BARGAINING AGREEMENTS AND PERSONNEL POLICIES.

How to apply: Step 1. Review the Optional Affirmative Action Form and complete the form if you feel there is information you would like to provide us. The form is located at www.detma.org/detjobs.asp. Step 2. E-mail your Resume with Cover Letter (formatted in MS Word) referencing Vacancy Series (VS) #2006-35-C describing how you meet the minimum entrance requirements. If you aresubmitting the optional Affirmative Action Form it should be sent with your Resume and Cover Letter. All documents should be sent to: Recruitment@detma.org. TO ENSURE CONSIDERATION, RESUME AND COVER LETTER MUST BE RECEIVED BY 5:00 P.M. (CLOSE OF BUSINESS) ON THE DEADLINE DATE. PLEASE REFERENCE JOB POSTING VS #2006-35-C ON ALL CORRESPONDENCE. In the event an individual is interested in applying to a posted vacancy and has no access to an e-mail system, please visit one of our Career Centers. There you may access an e-mail system. A list of locations of Career Centers can be obtained by going to: http://dwd-webapp-01.detma.org/WSCareercenters.htm . You may also call 617-626-6300 for the location of a nearby Career Center. Any other questions can be referred to: Human Resources Department- Staffing Unit - (617) 626-5100 Agency Web Address: http://www.mass.gov/dwd Affirmative Action Officer: Ms. Roberta Newcomb, (617) 626-5111