america's sita presentation
TRANSCRIPT
OUR GEOGRAPHY PROFILE: OPTIONAL MODULE
SITA IN THE AMERICAS
SITA’S FOUR ‘GEOGRAPHIES’• Each Geography is empowered with a broad set of responsibilities and authorities• One President per Geography reporting directly to CEO, and who is a member of Leadership Team
Americas
Paul HoughtonGeography President
Asia-Pacific
Europe
Middle East, India and Africa
3 | Corporate presentation | © SITA 2012
ATLANTA: strong presence, as the base location for SITA in the
Americas Geography
Move to next section >>
Europe Middle East, India & AfricaAmericas Asia Pacific
OUR CUSTOMERS IN THE AMERICAS
American AirlinesLos Angeles World Airports TAM Linhas AereasUnited AirlinesAnd many more ...
CUSTOMERS WITH GEORGIA TIES• Delta Air Lines• UPS• Southwest• World Airways• Hartsfield-Jackson Atlanta International Airport
NORTH AMERICAN CUSTOMERS INCLUDE:• All major airlines and airports• GDS: Travelport and Sabre• Govt: US Customs & Border Protection, TSA• Air Freight: UPS, FedEx, DHL• Airline manufacturers: Boeing and Bombardier• International Organizations: PSI, CARE, UN
Move to next section >>
Europe Middle East, India & AfricaAmericas Asia Pacific
OUR PRESENCE IN THE AMERICAS
ATLANTA: GEOGRAPHY HEADQUARTERS, BY THE NUMBERS
• 660+ Atlanta employees, $89K average salary
• 2 SITA Senior Leadership Team members based in Atlanta (CTO and Geography President)
• 3 of 5 SITA’s Solution Lines are headed from Atlanta(Airports, Passenger, Aircraft)
• 185K square feet of leased office space
American AirlinesLos Angeles World Airports TAM Linhas AereasUnited AirlinesAnd many more ...
HEADED IN ATLANTA: SITA’S SOFTWARE QUALITY ASSURANCE CENTER
MAIN SITA NORTH AMERICAN PRESENCE• Atlanta, Bohemia, Boston, Burlington, Dallas,
Denver, Los Angeles, Miami, Montreal, San Diego, Seattle, Toronto, Vancouver, Washington DC
SITA: A STRONG ECONOMIC PARTNERAir transport industry partner
• Hartsfield–Jackson Atlanta International Airport and airlinesthat serve Atlanta are supported by: • Over 100 SITA self-service kiosks and ... • Common use technology throughout the Domestic and
International Terminals
Local Travel Industry Partner• SITA employee travel to/from the Atlanta office in the last 18 months
has generated:• 4,400 hotel room nights
• $3.2m in air tickets
Technology Research Partner• Pursuing joint research opportunities with Georgia Tech
• Natural language processing for voice-activated travel searches
6 | Corporate presentation | © SITA 2012
SITA: A STRONG GEORGIA PARTNER 2008-2012
One of Atlanta Business
Chronicle’s Top 25
Technology Employers
Atlanta Business Chronicle’s
TOP 25 TECHNOLOGY EMPLOYERS
2008-2012
meals donatedto the AtlantaFood Bank
9,400
SITA volunteers for Junior Achievement’s JA in a Day program
• SITA supports numerous industry associations with local economic development charters
• We are committed to managing our environmental impact in Atlanta by recognizing ISO 26000 and using an environmental management system
• SITA supports the local Atlanta community by giving all staff a paid Volunteer Day
7 | Corporate presentation | © SITA 2012
NEXT GENERATION DATA CENTER PROGRAM ...
A MAJOR INVESTMENT IN GEORGIA
ATLANTA: AT THE HEART OF SITA’S NEXT GENERATION DATA CENTER PROGRAM
| Corporate presentation | © SITA 20129
Global Support ModelAtlanta Montreal London Singapore
Atlanta Secondary
Atlanta Primary Singapore
London
Connectivity
Data Centers
SITA Command Center
First presented to the Board in Dec 2007 To design, implement and acquire the infrastructure
to support and consolidate into SITA’s new Global Data Center environment
A six year investment program costing around $68m.
State-of-the-art technology supporting customers’ mission-critical applications, to deliver the highest levels of air transport industry uptime
Built into new primary production facility for SITA Data Center operations and infrastructure
Secondary facility in Atlanta refreshed to provide Development, Quality Assurance, Test and Disaster Recovery environments
Optional: click here to see a video introduction to SITA’s Next Generation Data Centers (NGDCs) – a step closer to zero downtime.
Next Generation Data Center Atlanta
ATLANTA DATA CENTER INVESTMENTS
| Corporate presentation | © SITA 201210
Cisco Nexus core, 10Gig backbone across Atlanta Multi-vendor redundant internet dual pathed NexGen
network in Atlanta data centers
Over 2500 servers and 200+ TB of storage deployed across Atlanta data centers
4 new Unisys Mainframe in a $50m+ deal in 2012 to be deployed in Atlanta and Suwanee
Refreshed platforms, network and storage
Next Generation Data Center consolidation applications in the new Atlanta data centers
SITA strategic initiatives for Reservation System and Financial systems locating in Atlanta
Level 1 and 2 7x24 staff consolidation in 2011 and 2012 in Atlanta managing data centers globally
Infrastructure engineering and business management functions established in Atlanta in 2011
Investment in tools and processes
Migration of applications to the leased space in the Atlanta QTS Data Center (3rd largest in the world)
New Contract signed for Suwanee data center for Disaster Recovery in February 2012
$5M
$10M
$75M
$30M
$125M
DATA CENTER PROGRAM: BENEFITS FOR APPLICATIONS IN THE NEW INFRASTRUCTURE
| Corporate presentation | © SITA 201211
EXPANDING FOR DISASTER RECOVERY IN 2012 AND BEYOND
• Migrating SITA Disaster Recovery service from PA to Suwanee, GA
• Leverage current SITA/QTS contract and pricing to obtain DR space in Suwanee, GA QTS DC
• Leverage high-capacity redundant QTS network between locations
• Establish DR Capabilities in 2012
• Initial investment of $1+M for shared infrastructure and SunGard migration
| Corporate presentation | © SITA 201212
SunGuardPhiladelphia
Godby
Cumberland
QTSMetro
QTSSuwanee
IN SUMMARY• SITA has an important history in the
Americas • Atlanta, Georgia, is the main base of
our US operations• In terms of size and spend, Atlanta
ranks top across the entire SITA network
• Main offices also in Montreal and Rio, with other offices throughout the Americas
• Our intent is to continue to invest in our people and our technology base in the Americas
| Corporate presentation | © SITA 201213
