amanda hagan - australian unity - innovation in private health insurance

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July 2014 Amanda Hagan CEO Australian Unity Healthcare Health Insurance Summit

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Amanda Hagan delivered the presentation at the 2014 Health Insurance Summit. The 2014 Health Insurance Summit focused on how legislative changes affect the future of health insurance in funding, membership and services. For more information about the event, please visit: http://bit.ly/HISummit14

TRANSCRIPT

Page 1: Amanda Hagan - Australian Unity - Innovation in private health insurance

July 2014

Amanda HaganCEO Australian Unity Healthcare

Health Insurance Summit

Page 2: Amanda Hagan - Australian Unity - Innovation in private health insurance

Taking time to think

Page 3: Amanda Hagan - Australian Unity - Innovation in private health insurance

PHI & primary care

“(Private Health Insurers) have been excluded from the primary care space for historical reasons and if insurers are prepared to work collaboratively with doctors and patients then we should welcome that development.’’

“Sharing information about the patient with all the usual safeguards has the potential to free up capacity for non-insured patients – not detract from it.”

“If an insurer can provide additional support to the doctor around interventions to say a pre-diabetic patient, why would we resist that? It has the potential to save a lot in human and financial terms.”

Federal Health Minister Peter Dutton to the Australian Private Hospitals Association 33rd National Congress, March 24, 2014.

Page 4: Amanda Hagan - Australian Unity - Innovation in private health insurance

Flattening the cost curve

Page 5: Amanda Hagan - Australian Unity - Innovation in private health insurance

• 2013 calendar year – 971 PHI members managed at home

• Average cost $1,893 per RITH episode

• Average cost of inpatient rehab $6,650

• Average saving $4,757 per episode

• Total cost savings over $4.5 million

Rehabilitation in the Home –

financial outcomes

Page 6: Amanda Hagan - Australian Unity - Innovation in private health insurance

• 2013 calendar year – 729 PHI members managed at home

• Average cost $2,162 per HITH episode

• Saving an average of $5,275 per episode (bed day savings calculated at $500 per day)

• Total cost savings almost $4 million

Hospital Care in the Home –financial outcomes

Page 7: Amanda Hagan - Australian Unity - Innovation in private health insurance

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Rating

General Questions

Overall, how did you find the Rehab atHome program? (n=282)

Overall, how would you rate the timelinessand adequacy of your services? (n=272)

How do you feel about your health fundoffering the Rehab at Home program?(n=279)

Page 8: Amanda Hagan - Australian Unity - Innovation in private health insurance

Rehabilitation at Home & Early Discharge

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Active participants declined to 36% by the end of the project

• 23% reduced their risk over the trial (as measured by AUSDRISK)

• High risk members that reduced their risk had the highest average steps

• Challenge was participant drop off with only 36% of participants still using their Fitbit after seven months

Page 14: Amanda Hagan - Australian Unity - Innovation in private health insurance

Engagement increased materially when participants were targeted & also received coaching

• We conducted a Remedy coaching trial of members with 2 or more risk factors

• Participants were randomly assigned to either receive coaching only or coaching + Fitbit

• Participants with a Fitbit had materially higher engagement than in the staff trial with 77% still using their Fitbit after 6 months (compared to 40% in staff trial)

• Coaching + Fitbit participants had greater reduction in BMI & were more likely to increase physical activity levels

Coaching only Coaching + Fitbit

Take up rate 29% 36%

BMI reduction -0.46 -0.57

% participants increased physical

activity 24% 36%

Page 15: Amanda Hagan - Australian Unity - Innovation in private health insurance

Thank you

Questions…