always use a ncca registered carpet cleaner

www.prokleen.net In recent years rogue traders have become more and more of a concern for anyone looking to employ a carpet cleaner, upholstery cleaner. Increased public awareness, government involvement and media coverage have gone some way to educate the public on the dangers of using unqualified and dishonest service providers, but the problem is far from solved. It was over forty years ago that several like-minded carpet cleaners got together with concerns about the standards of some cleaning companies and a general desire to improve their industry and its public perception. In 1968 these innovators formed the Carpet Cleaners Association (later to become the National Carpet Cleaners Association). Since then the NCCA has set the standards for this industry, with their members providing the highest levels of service, workmanship and ethics it deserves.. Being backed by the only recognised UK body for the flooring and soft furnishing cleaning industry means you can be assured that a professionally trained technician with full insurance cover will be recommended to you from their list of member companies based all over the country. NCCA members operate to a Code of Practice, which covers specifics such as fair pricing, service and consumer protection and the NCCA promotes best practice in all its activities. Technical assistance is available to all members as required, along with a 24 hour legal helpline. A complaint procedure also ensures that, in the unlikely event of a disagreement, professional and unbiased advice is available. If you are considering employing a company to undertake cleaning or restoration of carpets, upholstery, hard flooring, leather, curtains, rugs or any related services, you cannot underestimate the value of using an NCCA member. Always look for the logo All NCCA members adhere to a strict code of practice 1. The National Carpet Cleaners Association is an association formed with the general intention of establishing minimum standards within the carpet and upholstery cleaning industry, in accordance with the Constitution of the Association. 2. The prime object of all its members is to ensure customer satisfaction and the National Carpet Cleaners Association, by adopting certain standard procedures, intends that members will maintain an acceptable level of service. Of course, in normal circumstances, customers should have no cause for complaint although unfortunately from time to time customers do complain and accordingly in these circumstances it is important both from the clients, and the member’s point of view that such a complaint is quickly and effectively dealt with. 3. It is also the intention of the National Carpet Cleaners Association to advise its members as far as possible of new developments, for example in new fibres, methods of construction, fitting etc. Through the media of printed matter and practical courses the Association will endeavor to keep members aware of the changes both in the interest of effective work and customer satisfaction. 4. Many manufacturers of equipment used in professional cleaning are members of the National Carpet Cleaners Association thus ensuring a healthy exchange of dialogue and ideas to benefit all. 5.Prokleen Carpet & Upholstery Cleaning Specialists based in Warrington have been cleaning carpets and upholstery for eight years all over the north west, ranked 10th out of 1,719 companies in the UK by independant review website freeindex.co.uk

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www.

prok

leen.

net

In recent years rogue traders have become more and more of a concern for anyone looking to employ a carpetcleaner, upholstery cleaner. Increased public awareness, government involvement and media coverage havegone some way to educate the public on the dangers of using unqualified and dishonest service providers, butthe problem is far from solved.

It was over forty years ago that several like-minded carpet cleaners got together with concerns about thestandards of some cleaning companies and a general desire to improve their industry and its public perception.In 1968 these innovators formed the Carpet Cleaners Association (later to become the National Carpet CleanersAssociation). Since then the NCCA has set the standards for this industry, with their members providing thehighest levels of service, workmanship and ethics it deserves..

Being backed by the only recognised UK body for the flooring and soft furnishing cleaning industry means youcan be assured that a professionally trained technician with full insurance cover will be recommended to youfrom their list of member companies based all over the country. NCCA members operate to a Code of Practice,which covers specifics such as fair pricing, service and consumer protection and the NCCA promotes bestpractice in all its activities. Technical assistance is available to all members as required, along with a 24 hourlegal helpline. A complaint procedure also ensures that, in the unlikely event of a disagreement, professionaland unbiased advice is available.

If you are considering employing a company to undertake cleaning or restoration of carpets, upholstery, hardflooring, leather, curtains, rugs or any related services, you cannot underestimate the value of using an NCCAmember. Always look for the logo

All NCCA members adhere to a strict code of practice

1. The National Carpet Cleaners Association is an association formed with the general intention of establishingminimum standards within the carpet and upholstery cleaning industry, in accordance with the Constitution ofthe Association.

2. The prime object of all its members is to ensure customer satisfaction and the National Carpet CleanersAssociation, by adopting certain standard procedures, intends that members will maintain an acceptable level ofservice. Of course, in normal circumstances, customers should have no cause for complaint althoughunfortunately from time to time customers do complain and accordingly in these circumstances it is importantboth from the clients, and the members point of view that such a complaint is quickly and effectively dealtwith.

3. It is also the intention of the National Carpet Cleaners Association to advise its members as far as possible ofnew developments, for example in new fibres, methods of construction, fitting etc. Through the media ofprinted matter and practical courses the Association will endeavor to keep members aware of the changes bothin the interest of effective work and customer satisfaction.

4.Many manufacturers of equipment used in professional cleaning are members of the National CarpetCleaners Association thus ensuring a healthy exchange of dialogue and ideas to benefit all.

5.Prokleen Carpet & Upholstery Cleaning Specialists based in Warrington have been cleaning carpets and upholstery for eight years all over the north west, ranked 10th out of 1,719 companies in the UK by independant review website freeindex.co.uk
http://www.prokleen.nethomeFile AttachmentWarrington Carpet cleaning clip from Pro-kleen (SD).mp4