Alfresco SolutionsIntroducingAlfresco WorkdeskStreamline your document-centric business processes.Build repeatable solutionsJohn Powell Founder Alfresco

Alfresco streamlines

business-criticaldocument processes

loan originationinsurance claimscustomer invoiceslegal contractsgovernment recordsemployee formsfinancial reportingrich media publishing

Is your business-critical content challenge

Process-centric?

Process efficiencyCost savingsCustomer satisfactionCompliance

Collaboration-centric?

Organizational productivityBusiness agilityTime-to-marketCompliance

Loan originationClaims processing

Deal managementMailroom automation

Employee onboardingCustomer onboarding

Mobile claims assessment

Loan originationClaims processing

Deal managementMailroom automation

Employee onboardingCustomer onboarding

Mobile claims assessment

Content collaborationMedia publishing

Shared-drive replacement

Mobile content management

Content collaborationMedia publishing

Shared-drive replacement

Mobile content management

Process-centricProcess your document queue, access case files, audit. Defined.

Collaboration-centricBrowse, search, collaborate, organize, share, retain. Ad-hoc.

New!

The Content Management Landscape

Transactional

Content & Workflow Content

Collaboration &

Intranets

EnterpriseContentPlatform

WebContent(WCM)

• Integrated with ERP, CRM• Records retention• Imaging/archiving• Process-centric

• Web experiences• Channel optimization• Digital asset

management• Archiving

• Custom content apps• Content services

• Document management

• Search, organize• Sharing• Mobile access

The Content Management Landscape

Alfresco Workdesk

AlfrescoShare

Alfresco platform

WebContent(WCM)

• Integrated with ERP, CRM• Records retention• Imaging/archiving• Process-centric• Case Management

• Web experiences• Channel optimization• Digital asset

management• Archiving

• Custom content apps• Content services

• Document management

• Search, organize• Sharing• Mobile access

Top 5 Global Internet CompanyUses Alfresco Workdesk for deal document management for their global M&A business.

Alfresco Workdesk use cases Swiss Insurance Company

Uses Alfresco Workdesk to process insurance claims and automate their mailroom operations.

US Power PlantUses Alfresco Workdesk to manage the document workflow for large projects.

Global Investment Banking of Top 5 Intl. BankUses Alfresco Workdesk for deal management with 3,000 users in 50+ countries.

Process Outsourcer for German Savings BanksUses Alfresco Workdesk to automate hundreds of processes to reduce costs.

Largest German Savings BankUses Alfresco Workdesk to manage credit files easily on any web browser, pulled from a legacy ECM environment.

The Alfresco Workdesk difference

Business Role ManagementWho you are and your business role determines what application, content, and actions you see.

Dynamic Folders & ViewsFolders and actions are dynamic, determined by your role in the process. 1 document can live in many views.

Configuration over Coding Alfresco Workdesk is designed to be configured to your specific business needs and processes.

Business Roles & Dynamic Views

HR

Legal

Finance

Perso

naliza

tion

Busin

ess R

ole

sAlfresco

Content Repository

Alfresco Workdesk enables you to see the right content, at the

right time, based on your role.

Standard Alfresco One web & mobile

views

Delivered anywhere you needIn any web browser

no client installDrag & Drop, inline editingFocus on usability (508 compliance)Add-on for advanced editing

In your Office applicationNever leave your Office applicationDirect access to content & metadataPerform actions from MS-Office & other apps

On your iPad and iPhoneApp for iOS devices

LegacyECM Repository

LegacyBusiness Application

Smooth Migration:Old Client/Server to Web/Cloud

Data Migration- Phased over months-To Cloud or On Premise

August 8, 201211

Global Drugs Company uses Workdesk Drug Compliance

Global Drugs company uses WorkDesk Drug Search

Alfresco Workdesk Summary

Streamlines document-centric business processes for:

Process efficiencyCost savingsCustomer or employee satisfactionProcess compliance

Process your documents, access case files, have an audit trail

Faster time-to-value by focusing on configuration over coding

Delivered in a browser, on the desktop or on mobile devices

Common Alfresco infrastructure for multiple content use cases

What is What is yourprocess-centric process-centric content content challenge?challenge?

alfresco.com