ale14 leadership and emotional intelligence

Agile Agile Agile Agile LeadershipLeadershipLeadershipLeadership and and and and

EmotionalEmotionalEmotionalEmotional IntelligenceIntelligenceIntelligenceIntelligence

ALE14 Agile Leadership and Emotional Intelligence, 1

EmotionalEmotionalEmotionalEmotional IntelligenceIntelligenceIntelligenceIntelligence

dr Jerzy Stawickidr Jerzy Stawickidr Jerzy Stawickidr Jerzy Stawicki

[email protected]@[email protected]@jsproject.pl

(Agile) (Agile) (Agile) (Agile) LeadershipLeadershipLeadershipLeadership

What is


missing?

Dr Jerzy StawickiProject Manager and ManagerProject Management consultant and trainerExperience:� Around 1990: state -owned company

About meAbout meAbout meAbout me


� Around 1990: state -owned company� After 1990: corporations (Siemens-Nixdorf,

ICL Poland, SAP Poland)� Since 2003:

AND passionate about Chinese philosophyTraveler

JourneyJourneyJourneyJourney: : : : LeadershipLeadershipLeadershipLeadership ---- WhatWhatWhatWhat isisisis missingmissingmissingmissing????


Leader, Team, LeadershipLeader, Team, LeadershipLeader, Team, LeadershipLeader, Team, Leadership


WhoWhoWhoWho amamamam I as a leader? I as a leader? I as a leader? I as a leader?

Mind and Body

Left vs. Right


New vs. Old

Controlled vs. Automatic

Elephant and RiderElephant and RiderElephant and RiderElephant and Rider

Oh, stupidemotions !


PuzzlePuzzlePuzzlePuzzle

Baseball bat and baseball cost together 1 dollar and 1 0 cents.Baseball bat costs 1 dollar more than a baseball.


What is the cost of a baseball?

Elephant and RiderElephant and RiderElephant and RiderElephant and Rider

Rational part


Emotions

Brain Organizing PrincipleBrain Organizing PrincipleBrain Organizing PrincipleBrain Organizing Principle

Minimize danger, maximize reward

Reaction: � Approach – avoid� Towards – away, � Reward - thread


Decision of the Elephant - EmotionsHalf a second BEFORE conscious decision of the Rider

Emotional Intelligence FrameworkEmotional Intelligence FrameworkEmotional Intelligence FrameworkEmotional Intelligence Framework

TEAM LEADERSHIP

Social Awareness Relationship


Source: A. Mersino: „Emotional Intelligencefor Project Managers”

Self-Awareness Self-Control

Management

SelfSelfSelfSelf----AwarenessAwarenessAwarenessAwareness

Ability to recognize my own emotions and their effects on myself and

others

Basic element

of EI


SelfSelfSelfSelf----AwarenessAwarenessAwarenessAwareness

What I am feeling now?

Can be trained !


SelfSelfSelfSelf----AwarenessAwarenessAwarenessAwareness ElementsElementsElementsElements

Observations -> Interpretation -> Emotions -> Actions


Observations -> Interpretation -> Emotions -> Actions

Intentions

EmotionsEmotionsEmotionsEmotions ---- SelfSelfSelfSelf----ControlControlControlControl


…

EmotionsEmotionsEmotionsEmotions ---- SelfSelfSelfSelf----ControlControlControlControl

Labelling emotions

Reframing, recontextualizationControl of your interpretations of the meaning of the situation


of the meaning of the situation

„There is nothing either good or bad, but thinking makes it so”[Wiliam Shakeaspeare „Hamlet”, Act 2, scene 2]

Emotional Intelligence FrameworkEmotional Intelligence FrameworkEmotional Intelligence FrameworkEmotional Intelligence Framework

TEAM LEADERSHIP

Social Awareness RelationshipManagement


Source: A. Mersino: „Emotional Intelligencefor Project Managers”

Self-Awareness Self-Control

Management

Connecting with OthersConnecting with OthersConnecting with OthersConnecting with Others

Perspective Taking

Attunement


Attunement

Key capability of a leader

Attunement: Three PrinciplesAttunement: Three PrinciplesAttunement: Three PrinciplesAttunement: Three Principles

Increase your power by reducing it

Use your as much as your


Use your as much as your

Mimic strategically

Interpersonal PrimaInterpersonal PrimaInterpersonal PrimaInterpersonal Primarrrry Rewards and Threadsy Rewards and Threadsy Rewards and Threadsy Rewards and Threads

Status

CertaintyAutonomy

Towards


Autonomy

Relatedness

Fairness

orAw

ay

How to make „towards” reaction ?

Curiosity / Thinking The need to thinkHonor / Loyalty / Integrity Being loyal to a groupAcceptance / Approval The need for approvalMastery / Competence The need to feel capablePower / Influence The need for influence of willFreedom / Independence / Autonomy Being an individualRelatedness / Social Contact / Friends The need for friends

10 Intrinsic Desires 10 Intrinsic Desires 10 Intrinsic Desires 10 Intrinsic Desires ---- CHAMPFROGSCHAMPFROGSCHAMPFROGSCHAMPFROGS


Relatedness / Social Contact / Friends The need for friendsOrder / Stability / Certainty The need for certainty, stabilityGoal / Idealism / Purpose The need for purposeStatus / Social Standing The need for social standing

Source: Jurgen Appelo. „Management Workout”

But, how can I know what is important for a person?

Communication starts with …Communication starts with …Communication starts with …Communication starts with …


Communication starts with …Communication starts with …Communication starts with …Communication starts with …

Nature has given man tongue but two ears that we may hear

from others twice as much as we speak


MindfulMindfulMindfulMindful CommunicationCommunicationCommunicationCommunication

Pause


Opento whatis here

Listendeeply

Speakthe

truth

LeadershipLeadershipLeadershipLeadership withwithwithwith EmotionalEmotionalEmotionalEmotional IntelligenceIntelligenceIntelligenceIntelligence

CHAMPFROGS


And …And …And …And …

It is all aboutshaping behaviour


RetrospectiveRetrospectiveRetrospectiveRetrospective

Let’s try to apply knowledge of brain and emotional intelligence in your projects

„Try stuff, see what works and what doesn't , (…) and iterate”


Good luck!

ale14 leadership and emotional intelligence

Leadership & Management

ale14 agile

emotional

communication

threadsy rewards

owned company

stawickijsproject

project managers

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