Akolade’s 3rd Annual Australian Fraud Summit 2014Comprehensive fraudulent risk protection for digital, structural and procedural systems

30 April - 2 May 2014, Radisson Blu Hotel, SYDNEY

T | 61 2 9247 6000 F | 61 2 9247 6333 W | akolade.com.au1

KEY BENEFITS OF ATTENDING

• Secure digital infrastructure in the global online market• Maximise your business database and network safety• Avoid International corruption during transnational negotiations• Establish key policies to maximise hazard identification• Practical means for uncovering, investigating and avoiding fraud• Exclusive look at Federal corruption agencies’ frameworks

Endorsers

Media Partners

EARLY BIRD

OFFER

SAVE $440

• 30+ SPEAKERS• 7 EXCLUSIVE CASE STUDIES• 3 DAYS OF LEADING EDGE CONTENT• 2 STREAMS TO CHOOSE FROM• 2 POST CONFERENCE WORKSHOPS

Expert speakers include• Paul O’Connor, Director Performance Audit, Victorian Auditor-General’s Office• Dr Ying Yang, Director (Data Mining & Analytics) – Risk and Information Services, Australian Taxation Office• Greg Saunders, Director - Governance & Risk Management, Department of Sustainability and Environment• Chris McCann, Assistant Vice President & Chief Risk Officer – Asia Pacific Zone, Chubb Insurance• Linda Champion, Manager Fraud & Anti-Corruption, Australian Federal Police• Todd Smithson, Chief Security Officer, Thales Australia• David Gorton, Group General Manager – Risk and Internal Audit, Asciano• Nisha Graham, Group Risk Manager, BPAY Group• Celeste De Highden, Head of Anti-fraud Services, National Australia Bank• Gregory Waddoups, Director of Legal Affairs, Raytheon Australia• Blair Parker, Head of Legal - Oceania/South Pacific Region, DHL• Senior Representative, Australian Federal Police• Matthew McCarthy, Intelligence Director & State Crime Command Manager, NSW Police Force• Anne Wooding-Giles, Assistant Registrar – Identity Security, NSW Registry of Births, Deaths and Marriages• William Kokkaris, Principal Manager – Fraud and Corruption Prevention, Transport for NSW• Kathryn Higgs, Senior Ethics and Compliance Officer - Asia-Pacific & Africa, Parsons Brinckerhoff• Gary Hale, Security & Speciality Projects, Cisco Systems• Dr Allan Watt, Cyber Program Coordinator, Centre for Policing, Intelligence and Counter Terrorism – Macquarie University• Paul Andon, Senior Lecturer and Author, University of New South Wales• Dr Stuart Palmer, Head of Ethics Services, St James Ethics Centre• Ken Gamble, Executive Chairman, Internet Fraud Watchdog• Laurie Ratz, General Manager, Policy – Risk and Disaster Planning, Insurance Council of Australia• Shane MacDonald, Partner – Forensic Consulting, Grant Thornton• Ken Pang, Manager, Content Security• David Napper, Managing Director and Founder, CyberNapa• Martin Miller, National Finances Risks Manager, Crawford & Company• Jeff Smith, General Manager, Regent Risk Advisory• Stuart Snaith, CEO, Regent Risk Advisory• Wayne Gilbert, Director – Risk Advisory & Forensic Services Australia & New Zealand, RISQ Group• Rose Bryant-Smith, Director, Worklogic and the Integrity Line, and co-author of ‘Effective Workplace Investigations’ (2013)• Chris Gatford, Director, Hacklabs• Jane Ellis, Principal, Assertia• Robert Wyld, Partner, Johnson Winter & Slattery Lawyers• Conrad Martens, Principle Consultant, Active Assurance

AUSTRALIAN FRAUD SUMMIT 2014: CONFERENCE BREAKDOWN

T | 61 2 9247 6000 F | 61 2 9247 6333 E | registration@akolade.com.au W | akolade.com.au2

DAY ONE: WEDNESDAY 30th APRIL 2014 - PLENARY

STREAM A - DEFENDING VITAL CORPORATE DATA STREAM B - POLICY DRAFTING AND CORRUPTION PREVENTION

8:00 Registration opens9:00 Opening remarks from the Chair9:10 KEYNOTE ADDRESS - Amending the Australian Federal Police (AFP) fraud unit to improve foreign investigations • Updating the investigative framework and defining how it will improve strategies and transparency • Envisioning what future tactics will be installed for Australian crime fighting agencies • Understanding the roles of the Foreign Bribery Panel of Experts Linda Champion, Manager Fraud & Anit-Corruption, Australian Federal Police

9:40 KEYNOTE ADDRESS - Exploring the Insurance Fraud Bureau of Australia’s fraud prevention strategies • Establishing essential elements to incorporate into mitigating risks • Assigning appropriate preventative measures to associated internal or external threats • Building best practice plans into program designs for efficient use Laurie Ratz, General Manager, Policy – Risk and Disaster Planning, Insurance Council of Australia10:10 CASE STUDY - Putting a stop to the boiler room fraud gangs in Asia • Examining the 10 year rise of a $100 million syndicate • Disclosing the strength of joint investigations with International law enforcements • Complying to foreign policies and overcoming challenges as they arise Ken Gamble, Executive Chairman, Internet Fraud Watchdog10:40 Morning Tea

11:10 Safeguarding your identifiable data from internal and external threats • Measuring the control achieved across systems in the areas of collection, storage and use • Matching the best technologies for installation or updates to meet your business needs • Solidifying security by moderating ongoing proper use and reviews Anne Wooding-Giles, Assistant Registrar – Identity Security, NSW Registry of Births, Deaths and Marriages11:50 CASE STUDY Overcoming unforseen risks with the future of cloud computing • Meeting an ongoing 35% growth in data demand • Switching from historical hardware to an innovative digital platform • Installing protections through rigorous systems testing David Gorton, Group General Manager – Risk and Internal Audit, Asciano12:30 Luncheon1:30 Protecting business practice and online activity through secure networks • Stepping away from standard security settings to a tailored fraud protection • Integrating behavioural practices in office environment to ensure defences are implemented • Monitoring and minimising risks on the world wide web Wayne Gilbert, Director – Risk Advisory & Forensic Services Australia & New Zealand, RISQ Group2:10 Raising fraud detection efficiency with data mining • Explaining the evolution of this system to improve corporate security • Reviewing processes associated with technique linked to detecting anomalies • Key lessons learned Dr Ying Yang, Director (Data Mining & Analytics) – Risk and Information Services, Australian Taxation Office2:50 Afternoon Tea3:20 Deciphering fidelity insurance and the misappropriation of client funds • Exposing failures associated with current business policies • Selecting appropriate investigation strategies • Installing controls to minimise any future risks Martin Miller, National Finances Risks Manager, Crawford & Company4:00 Recovering a company’s financial and commercial stature following a fraud incident • Balancing monetary figures following the loss of assets through appropriate recovery strategies • Securing assets prior to or following an incident to minimise threats • Meeting the needs of your stakeholder expectations and controlling your public performance Jeff Smith, General Manager, Regent Risk Advisory Stuart Snaith, CEO, Regents Risk Advisory4:40 Closing remarks from the Chair and conference adjourns

11:10 Complying globally with anti-corruption, bribery and fraud risk legislation • Interpreting how the US Foreign Corrupt Practices Act (1977) and UK Bribery Act (2010) impacts on Australian business • Using standardised defence procedures to avoid breaches • Evaluating best practice of domestic and foreign interactions under these acts Jane Ellis, Principal, Assertia11:50 Breaking stereotypical thinking about accountants and fraud • Highlighting common misconceptions about this category of occupational fraud • Exposing threats that can arise from within a firm’s accounting function Paul Andon, Senior Lecturer and Author, University of New South Wales12:30 Luncheon1:30 PANEL DISCUSSION Debating the positives and negatives associated with whistle-blowing • Are you facilitating information sharing or encouraging a culture of mistrust? • Establishing incentives that boost honesty rather than greed • Mitigating unwarranted behaviours through establishing control practices **Speakers on the day will participate in this panel2:10 Taking auditing beyond compliance and into corruption prevention • Utilising compulsory audit periods as early intervention for potential incidents • Ensuring risk identification through a comprehensive set of criteria reviews • Establishing audit as moderation of protective strategies for ongoing security rates Blair Parker, Head of Legal - Oceania/South Pacific Region, DHL2:50 Afternoon Tea3:20 Streamlining the communications framework for appropriate managers to make informed decisions • Categorising major vs. minor risks to reach necessary parties • Resolving incidents prior to them reaching unnecessary managerial levels • Managing and controlling information channels for business optimisation Chris McCann, Assistant Vice President; Chief Risk Officer – Asia Pacific Zone, Chubb Insurance4:00 Preventing additional fraud exposure through social media policies • Assessing existing restrictions on online communications against incident rates • Designing a comprehensive document mediating the use of social networking Matthew McCarthy, Intelligence Director, State Crime Command – Manager, NSW Police Force4:40 Closing remarks from the Chair and conference adjourns

30 April - 2 May 2014, Radisson Blu Hotel, SYDNEY

DAY TWO: THURSDAY 1st MAY 2014 - PLENARY

STREAM A - DIGITAL RISK IDENTIFICATION AND MITIGATION STREAM B - INVESTIGATIVE PROCEDURES AND CONTROLS

8:00 Registration opens9:00 Opening remarks from the Chair9:10 CASE STUDY - Bridging the gap between International laws and cultures towards fraud • Meeting international standards of ethics and risk management in Australian business models • Equipping your business to conduct its international operations ethically • Understanding the impact of cultural differences on implementing risk management processes Kathryn Higgs, Senior Ethics and Compliance Officer - Asia-Pacific & Africa, Parsons Brinckerhoff9:40 PANEL DISCUSSION - Corporate culture, ethical behaviour and the pursuit of sales - can it be done? • What is ethical commercial conduct and can an ethical culture exist within commercial organisations based on maximising sales opportunities • Discussing the role of management and employees in promoting an ethical framework • Should the law penalise unethical commercial conduct and if so, is Australia doing enough to target unethical commercial conduct? Panellists: Gregory Waddoups, Director of Legal Affairs, Raytheon Australia Robert Wyld, Partner, Johnson Winter & Slattery Lawyers Dr Stuart Palmer, Head of Ethics Services, St James Ethics Centre10:10 KEYNOTE ADDRESS - Breaking down the Victorian Whole-of-Government Information Security Management Framework • Showcasing the current state of information security policy direction and execution • Understanding the impacts stemming from a lack of coordinated view of cyber threats • Exploring the 4 different strategies of cyber intrusion threatening the public sector Paul O’Connor, Director Performance Audit, Victorian Auditor-General’s Office10:40 Morning Tea

11:10 Effectively handling data breaches through reporting and notification procedures • Securing systems by correcting discovered and underlying sources of corruption • Identifying the severity of the threats and sensitivity of affected data • Weighing the decision to communicate issues to affected parties • Drafting and reviewing appropriate reports and recovery protocols for future protection Gary Hale, Security & Speciality Projects, Cisco Systems11:50 Mitigating threats linked to employees digital footprints • Monitoring risks of online activity to your business practices • Detecting and closing unnecessary vulnerabilities to your company system • Establishing primary defences against fraud and data breaches to ensure security David Napper, Managing Director and Founder, CyberNapa12:30 Luncheon1:30 PANEL DISCUSSION Exposing where your faults lie through simulated data breaches • Differentiating between the various points of weakness with information systems • Uncovering hidden sources of lagging threats causing ongoing data leaks • Sketching basic models of control to reduce future risks **Speakers on the day will participate in this panel2:10 CASE STUDY Extrapolating best practices in complex data set investigations • Processing 200 terabytes of data to detect fraud and assisting examinations • Overcoming challenges of delayed investigations caused by extensive analytical processes • Detailing investigative procedures and key lessons learnt for cloud storage Dr Allan Watt, Cyber Program Coordinator, Centre for Policing, Intelligence and Counter Terrorism – Macquarie University2:50 Afternoon Tea3:20 Curbing payment fraud with the securitisation of transactions • Breaking down sources of scams across stolen cards, compromised online accounts and malware • Achieving protection through detection within multiple channels of payment fraud • Extrapolating vital components of effective security systems Ken Pang, Manager, Content Security4:00 CASE STUDY Optimising the workforce as an effective anti-corruption control • Aligning workforce with business strategy lowering the rate of opportunity to conduct fraud • Reducing overlaps and confusions through clearly defined and enforced occupational responsibilities • Documenting department’s performances to monitor output regularly Celeste De Highden, Head of Anti-fraud Services, National Australia Bank 4:40 Closing remarks from the Chair and conference adjourns

11:10 Drafting a secure whistle-blower policy to protect employers and employees • Incentivising transparency and comfort in voicing identified hazards • Linking appropriate reporting to evidence surrounding ongoing investigations • Moderating ongoing integrity of witnesses to ensure accuracy William Kokkaris, Principal Manager – Fraud and Corruption Prevention, Transport for NSW11:50 Accelerating detection and protection through effective fraud risk assessments • Increasing the quality and rate of findings by planning audits strategically • Executing improvements and controls to system faults • Reinforcing continued rate of appraisal by aligning processes to detection strategies and policies Greg Saunders, Director Governance and Risk Management, Department of Sustainability and Environment12:30 Luncheon1:30 Establishing policies and frameworks to counteract increasing risks of bribery and corruption • What are risks and consequences of bribery and corruption, and why are these risks increasing? • Managing risks and consequences through integrity frameworks and supporting policy Shane MacDonald, Partner – Forensic Consulting, Grant Thornton2:10 Handling external fraud from identification, investigation and prosecution • Implementing the strongest protocol and/or technology to discover threats against a business • Scrutinising flagged threats with correct procedures prior to them spreading • Treating incidents accordingly to business practice and legislative compliance Conrad Martens, Principle Consultant, Active Assurance2:50 Afternoon Tea3:20 Achieving a comprehensive end-to-end risk management and compliance framework • Achieving best practice standards through effectively designed procedures • Maximising efficiency with ongoing validation of controls • Prioritising future actions with concise business reporting structures Nisha Graham, Group Risk Manager, BPAY Group4:00 CASE STUDY Enhancing fraud investigations by going back to basics • Moving away from desk auditing by conducting investigations within an office • Implementing strategies to maximise the results of those exploratory techniques • Deciphering the pros and cons of investigating an office vs. desk auditing Todd Smithson, Chief Security Officer, Thales Australia 4:40 Closing remarks from the Chair and conference adjourns

T | 61 2 9247 6000 F | 61 2 9247 6333 E | registration@akolade.com.au W | akolade.com.au 3

DAY THREE: FRIDAY 2nd MAY 2014 POST CONFERENCE WORKSHOPS

T | 61 2 9247 6000 F | 61 2 9247 6333 E | registration@akolade.com.au W | akolade.com.au4

Akolade’s 3rd Annual Australian Fraud Summit 2014

WORKSHOP A 9:00 – 12:30 WORKSHOP B 1:30 – 5:00

Effective and efficient investigations of fraud and other misconduct by employees: How to avoid costly errors and make robust findings

When fraud, theft and other misconduct is brought to your attention, how should you approach the investigation? This workshop will develop your skills in conducting effective and efficient in-house investigations, and give you greater confidence that your decisions will be defensible if subjected to legal challenge.

This practical workshop will address:

• Setting up the investigation for success

• The legal rules which apply to workplace investigations

• How to anticipate and avoid typical challenges to the investigation process

• The golden rules of procedural fairness

• The rights and responsibilities of the participants in the investigation

• How to evaluate evidence and make decisions on the balance of probabilities

• Reporting your findings

• The big picture: How you can use what you have learned during the investigation process to improve the workplace culture and ethics, and minimise risk

All participants will receive a copy of Worklogic’s new book, ‘Effective Workplace Investigations’.

Rose Bryant-Smith, Director, Worklogic and the Integrity Line, and co-author of ‘Effective Workplace Investigations’ (2013)

Social engineering: understanding how crafty hackers use human psychology to extract corporate information and placing effective measures

For these common attack methods we will also present countermeasures which would have prevented all of the techniques from being successful. HackLabs will provide real work policies and controls that have been implemented to protect against these attacks which have been field proven in organisations.

In this practical workshop, Chris will address:

• Illustrate practical case studies from field testing of HackLab’s social engineering methodology

• Visual presentations of various techniques in action

• Understanding how crafty hackers infiltrate the most sensitive information from organisations

• Delving into the mechanics of the attacks and how it was successful in exploiting the targets including;

1. In-Person Elicitation Techniques

2. Physical Security attacks

3. Telecommunication based attacks

Chris Gatford, Director, Hacklabs

Morning tea and afternoon tea will be provided. Lunch is provided for delegates attending both workshops only.

PAST COMPANIES WHO ATTENDED THE AUSTRALIAN FRAUD SUMMIT

• JJ Richards & Sons Pty Ltd

• RACQ Insurance Ltd

• ActewAGL

• ATO

• Worksafe

• Investec Bank Australia Limited

• Foxtel

• Parsons Brinckerhoff

• Department of Immigration and Citizenship

• Reserve Bank of Australia

• Peoplecheck

• Automotive Holdings Group

• Endeavour Energy

• Rail Corporation NSW

• Flight Centre

• Comcare

• ANZ

• Thales Group

• Sense of Security

• RSA

• CBHS Health Fund Limited

• Department of Human Services

• SecurePay Pty Ltd

• Australia Post

• Department of Foreign Affairs and Trade

• Optus

• Forensic Document Services

• Australian Unity

• NAB

• University of NSW

• Veda Advantage

• Active Assurance

• AMP

• Department of Justice and Attorney General NSW

• Australian Agricultural Company

• Computershare

• Greater Building Society

• Henry Davis York

• Rio Tinto

• Airservices Australia

• NSW Police Force

• K-Mart

• Spotless Group

• Aggreko Generator Rentals

• Australian Prudential Regulation Authority

• Warfield & Associates

• RACT Insurance

• ACE Insurance Limited

• CrimTrac

T | 61 2 9247 6000 F | 61 2 9247 6333 E | registration@akolade.com.au W | akolade.com.au 5

After a sell-out event in 2013, Akolade’s 3rd Annual Australian Fraud Summit returns to Sydney in 2014, delivering the latest leading edge topics to ensure Australian businesses are protected against the fraud exposure. With high expectations from the third instalment we intend on making it even more practical and benefit driven than before.

Over the 2 days, attendees will learn from best practice case studies from 30+ corporate and government thought leaders.

Facilitating two clear streams covering both the digital and structural components of your business we offer a number of take-aways. These include:

• Covering the impacts of corporate structure on fraud

• Establishing policies and frameworks to counteract risks

• It outlines data, cyber and general digital securities

• Provides strategies for investigations

• Finally, it will look at current public developments in anti-crime agencies.

We look forward to meeting you at Akolade’s 3rd Annual Australian Fraud Summit 2014.

PAST ATTENDEES BREAKDOWN AT THE AUSTRALIAN FRAUD SUMMIT

A must for all companies trying to understand & mitigate fraud risk

Internal Audit, Automotive Holdings Group

Great forum on Australian fraud – current & interesting. Very good setup & execution

Detective, NSW Police Force

HEAR WHAT OUR ATTENDEES HAD TO SAY ABOUT THE AUSTRALIAN FRAUD SUMMIT 2013:

All speakers had an excellent level of knowledge and targeted presentations greatly

Fraud Control Officer, APRA

Interesting presentations and topics. Good coverage of fraud prevention and control topics across various industries

Principal Fraud Control Advisor, Department of Sustainability, Environment, Water, Population & Communities

30 April - 2 May 2014, Radisson Blu Hotel, SYDNEY

Comprehensive fraudulent risk protection for digital, structural and procedural systems

RSK07 REGISTRATION FORM

Phone: 61 2 9247 6000

5 EASY WAYS TO REGISTER

SAVE! Choose between:

Fax: 61 2 9247 6333

Email: registration@akolade.com.au

Online: www.akolade.com.au

DATES & VENUE (Please tick)

CANCELLATION POLICY: Should you be unable to attend, a substitute delegate is always welcome at no extra charge. Akolade regrets that no cancellations will be refunded, conference documents, however, will be sent to the delegates. For an event cancelled by Akolade, registration fees are fully refundable.

IMPORTANT NOTE: Attendance will only be permitted upon receipts of full payments. Please note that programme and speakers are subject to change without notice. Akolade will not be responsible for any event re-scheduled or cancelled.

Name

Job Title

Phone Email

Name

Job Title

Phone Email

Name

Job Title

Phone Email

DELEGATE DETAILS (Please complete in block letters) Today’s date

Company

Postal Address PO Box/Street Address

City

Delegate 1

Delegate 2

Delegate 3

State Postcode

EASY PAYMENT OPTIONS ABN 96 149 066 991 EFT: Transfer your payments to Akolade Pty Limited at Commonwealth Bank of Australia BSB 062 099 Account No. 1068 5915. Please quote RSK07 on the EFT.

CHEQUE: Please make out cheque to Akolade Pty Limited. Please quote RSK07 on the cheque.

CREDIT CARD: Please charge my VISA *DINERS MASTERCARD *AMEX

* A credit card fee of 2.5% will apply for Diners or Amex

in the amount of $______________________

Card No: Expiry Date:

Cardholder’s Name: Signature:

Akolade conducts in-depth research and puts together leading edge conferences, professional training, workshop and large scale events addressing the Oil and Gas, Mining, Infrastructure, Transport & Logistics, Law, Finance, IT&T, Healthcare, Pharmaceutical and Property sector.

1: EARLY BIRD DISCOUNT. Register and pay by a deadline indicated above to achieve up to 20% SAVINGS on the Standard Rate. Registrations received without payment are ineligible for an Early Bird Discount and will be charged at the Standard Rate.

2: TEAM DISCOUNT. ( i ) Register 3 delegates and receive a $1000 DISCOUNT off the Standard Price ( ii ) Register 4 delegates and receive the 5th ticket FREE off the Standard Price

All group registrations must be from the same company, at the same time and for the same event. Registrants must choose between the most advantageous discount option. Only one discount is available at the time a registration is made.

Mail: Akolade Pty Ltd Suite 3.02, Level 3, 20 Loftus St. SYDNEY, NSW, 2000 Australia

STANDARDPRICE

REGISTRATION FEE (including GST)

EARLY BIRD DISCOUNTSRegister and book before:

SYDNEY30th April - 2nd May 2014Radisson Blu Hotel27 O’Connell StPh: +61 2 8214 0000

VIP CODE AKOLADE’S 3RD ANNUAL AUSTRALIAN FRAUD SUMMIT

T | 61 2 9247 6000 F | 61 2 9247 6333 E | registration@akolade.com.au W | akolade.com.au6

07 Feb 2014PS Mar 14 by Special News 2014 21 Mar 2014 11 Apr 2014

Conference only

Conference plus 1 workshop

Conference plus 2 workshops

✔

✔

✔

$3078.90 $3188.90 $3298.90

$3408.90 $3518.90 $3628.90 $3738.90

$3408.90

$2418.90 $2528.90 $2638.90 $2748.90

$3868.90

$3518.90

$2858.90

E 1 PXP