#DoItNowPlease sit with your

LCs

Stuck.

Situational Leadership: being

the leader your follower needs.

Diagnose: Understand the situation they are trying to influence.

Adapt: Adjust their behavior in response to the situation.

Communicate: Interact with others in a manner they can understand and

accept.Advance: Manage the movement.

Step One: The Ideal Team

Member

Ability: What experience, knowledge and understanding of job is necessary to fulfill and excel in the JD

Willingness: What motivation, commitment and confidence are necessary to fulfill and excel in the JD

BOTH are necessary.

Step Two: Assess Your Team

MODERATE ABILITY, VARIABLE WILLINGNESS

LOW TO SOME ABILITY, LOW WILLINGNESS

LOW ABILITY, HIGH WILLINGNESS

DEVELOPMENT 1:ENTHUSIASTIC

BEGINNER

DEVELOPMENT 3:CAUTIOUS PERFORMER

DEVELOPMENT 2:DISILLUSIONED

LEARNER

HIGH ABILITY, HIGH WILLINGNESS

DEVELOPMENT 4:SELF-RELIANT ACHIEVER

Step Three: Adapt To Your

Team

Directive Leadership: heavily impacts an individual’s ability

Supportive Leadership: heavily impacts an individuals willingness

USE NEGATIVE SPACE WISELY

LOW ABILITY, HIGH WILLINGNESS

DEVELOPMENT 1:ENTHUSIASTIC BEGINNER

Needs: Low Supportive Behavior, HIGH Directive behaviorLeaders who tell their people what to do and how to do it.

USE NEGATIVE SPACE WISELY

LOW ABILITY, LOW WILLINGNESS

DEVELOPMENT 2:DISILLUSIONED LEARNER

Needs: HIGH Supportive Behavior & HIGH Directive behaviorLeaders who provide information and direction, but there’s more two-way communication. May need to sell the message to get people on

board

USE NEGATIVE SPACE WISELY

HIGH ABILITY, LOW WILLINGNESS

DEVELOPMENT 3:CAUTIOUS PERFORMER

Needs: HIGH Supportive Behavior, LOW Directive behaviorLeaders focus more on the relationship and less on direction. Leader works with the team and shares decision-making responsibilities

USE NEGATIVE SPACE WISELY

HIGH ABILITY, HIGH WILLINGNESS

DEVELOPMENT 4:SELF-RELIANT ACHIEVER

Needs: LOW Supportive Behavior, LOW Directive behaviorLeaders delegate most of the responsibility onto the follower or group. The leaders still monitor progress but they’re less involved in decisions.

Directive Behaviors Supporting Behaviors

- Defining roles- Telling who, what,

when, where- Setting objectives,

timelines- Organizing, directing,

controlling

- Listening- Asking questions

- Providing support and encouragement

- Giving feedback- Two-way

communication

HIGH SUPPORTING, LOW DIRECTIVE BEHAVIOR

HIGH SUPPORTING, HIGH DIRECTIVE BEHAVIOR

LOW SUPPORTING, HIGH DIRECTIVE BEHAVIOR

STYLE 1: DIRECTING

STYLE 3: SUPPORTING

STYLE 2: COACHING

LOW SUPPORTING, LOW DIRECTIVE BEHAVIOR

STYLE 4: DELGATING

USE NEGATIVE SPACE WISELY

USE NEGATIVE SPACE WISELYUSE NEGATIVE

SPACE WISELYTIME TO ADAPT.

USE NEGATIVE

SPACE WISELY

WHERE ARE YOU?

COMMUNICATE & ADVANCE

For more information…situational.com