[aiesec hcmc][national rnr 1314] best igip

Download [AIESEC HCMC][National RnR 1314] Best iGIP

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  • 1. EXTERNAL RELATIONS AIESEC HO CHI MINH CITY 14-15 Template copyright to Thien Kim Trinh NATIONAL R&R APPLICATION FORM
  • 2. EXTERNAL RELATIONS
  • 3. Relative Growth Goal Achievement Process Performance Account Management Quality ER Contribution Innovation
  • 4. RELATIVE GROWTH 1 0 3 2 4 6 0 0 1 3 0 0 3 3 0 8 1 4 6 0 0 3 2 3 0 2 4 6 8 10 July Aug Sep Oct Nov Dec Jan Feb Mar Apr May June 13-14 14-15 RA 0 1 0 1 6 1 1 1 3 1 0 1 0 1 1 2 1 2 2 0 1 0 0 5 0 1 2 3 4 5 6 7 July Aug Sep Oct Nov Dec Jan Feb Mar Apr May June 13-14 14-15 MA 0 2 1 1 0 5 3 1 1 3 0 1 0 0 1 2 2 2 0 2 1 0 0 2 0 1 2 3 4 5 6 July Aug Sep Oct Nov Dec Jan Feb Mar Apr May June 13-14 14-15 RE Comparing to the previous term: RA: 30.3% MA: -6.25% RE: -33.33% RA MA RE 2013-2014 20 16 18 2014-2015 33 15 12
  • 5. GOAL ACHIEVEMENT RA: 33/34 (97%) MA: 15/41 (36.6%) RE: 12/26 (46.2%)
  • 6. PROCESS PERFORMANCE TN fee collection: ~50% on time Fire fighting process (NPS): case closed/case opened 2/0 Response rate (NPS): 54% (completed status) Matching efficiency: 1-1.5 month
  • 7. ACCOUNT MANAGEMENT Usage of PODIO: follow MCs instruction and PODIO rules LC-MC cooperation: support doing service for 3 EPs of MC (Christian, Jeff, Kota) 100% support MC in making National Newsletter Joining Matching Mania Hac NST focused on CEM and did national trainings Cooperate well and do good service for CEEDers TN taker endorsement: UT FLC and VASS (UT FLC: http://bit.ly/1jZEBPj ) (VASS: http://bit.ly/TZ5wUI )
  • 8. QUALITY NPS Score: Matched:38 Realized:33 Completed:20 Re-raised TNs from long-term partners (VASS, UT, Galaxy, Grateful Days) Deliver MCs vision: get 2 TNs raised by CEEDer, 1 TN matched with Japan LCs, support Japanese CEEDers in sales and service Good service quality: qualified and caring intern buddies, support interns with visa, accommodation, integration activities (Welcome Party, Vietnamese Class, Traditional Day, Bondings, Farewell Party) Service materials : http://slidesha.re/1tgH8hm
  • 9. QUALITY Contract: Follow well instruction of MC, apply new template of contracts PODIO: 100% Update and follow well the PODIO rules National Newsletter: contribute fully and on-time in the content, getting good feedback from MC, sharing Good Case Practice with the endorsement of partners Crisis Management: We have no crisis
  • 10. QUALITY Salesforce Development: . Member effective: 12/25 (48%) . % members deliver result: 9/25 (36%) . N.o of leadership position pipeline: LCVP: 1 (Phuong) Current PLs: 2 (Kim, Vy) Upcoming PLs candidates: 8 (Viet, Phu, Mai, Tu, Tien, Trung, Son, Cuong)
  • 11. INNOVATION GENERALLY: - Full MEC from general understanding of AIESEC to professional knowledge for salesmen, matching members and service members - Allocating members into projects for better cooperation and efficiency - Sales-matching couple: let both salesmen and matchers understand better the work of each other for better cooperation
  • 12. INNOVATION SALES: - Market research: broaden ways to approach demands via alumni in HR companies, recruiting web of Viet Nam in foreign countries, analyze S&D, get matched identify focused segment - Calling group weekly: giving advice, tips for better calling skills to set meetings - Senior-newbies couple meeting: boost performance of seniors as well as let newbies practice sales during training time - Meeting race - Sales audit involving alumni
  • 13. INNOVATION MATCHING: - Senior-newbie couple interview observation - Interview audit involving interns and alumni - Promotion feedback: newbies get feedback for their promotion from seniors and salesmen - Interview race
  • 14. INNOVATION SERVICE: - Set partnership with visa agency to support visa for interns - Expectation meeting online 1 week before coming to Viet Nam: helps interns be clear of JD, working environment, living environment, etc. - Global space for interns in HCMC
  • 15. INNOVATION Proactively implementing in National Strategy: . Japan Market: 2 TNs raised and 1 TN matched . CEM: get training from MCs, follow CEM challenge to enhance service quality for interns . MC-MC Partnership: Japan
  • 16. THANKS FOR YOUR READING