aiesec bangalore annual report 2012

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AIESEC in Bangalore ANNUAL REPORT 2012 AIESEC in Bangalore| Annual Report | 2012 -’13

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Page 1: AIESEC Bangalore Annual Report 2012

AIESEC in Bangalore

ANNUAL REPORT 2012

AIESEC in Bangalore| Annual Report | 2012 -’13

Page 2: AIESEC Bangalore Annual Report 2012

TABLE OF CONTENTS:

1. Exchange Performance:

a.) AIESEC Bangalore and National Associationb.) Exchange Developmentc.) Global Internship Program [Incoming and Outgoing]d.) Global Community Development Program [Incoming and Outgoing]

2. Talent Management

3. Expansions

4. Marketing and Information Management

5. Business Development

6. Financial Report

AIESEC in Bangalore| Annual Report | 2012 -’13

Page 3: AIESEC Bangalore Annual Report 2012

Exchange Performance

All figures given below refer to the Number of Exchanges that AIESEC in Bangalore hasconducted, compared to the past 5 years spread across all 3 sectors that we work for(Corporate, NGO and Education/Students).

All figures represent Actual Realizations

AIESEC in Bangalore Exchanges

Growth Raise Match Realized

0

150

300

450

600

2008 2009 2010 2011 2012

86133

97

186 188

93129

100

227197

92125

166

532564

86133

97

186 188

AIESEC in Bangalore| Annual Report | 2012 -’13

• AIESEC in Bangalore ended the year 2012 with 188 exchanges• Sustained number of exchanges compared to previous years• A 41% growth in iGCDP [Absolute realizations] • Weak performance in Q3 and Q4• AIESEC in Bangalore lost it’s full membership, due to inability to

meet oGIP criteria. And, is now a member on probation • AIESEC in Bangalore will regain it’s full membership at JNC 2013,

as we shall be meeting the new OGX criteria. • Unable to capitalize on Q1 peaks

Page 4: AIESEC Bangalore Annual Report 2012

AIESEC in Bangalore & National AssociationRealizations

AHBABRCHCEDi

DUHYDINDJAIKO

IIT KGPJAL

LCKOMAN

MU + NMPU

Surat0 120 240 360 480 600

110263

19298

67194

37161

289120

364529

410176

317362

188155

Exchanges - AIESEC India

AIESEC in Bangalore| Annual Report | 2012 -’13

Ah- Ahmedabad

Ba - Bangalore

Br - Baroda

CH - Chandigarh

CE - Chennai

DI - Delhi IIT

DU - Delhi University

HYD - Hyderabad

IND - Indore

JAI - Jaipur

LCKO - Lucknow

KO - Kolkata

JAL - Jalandhar

MAN - Manipal

MU - Mumbai

PU - Pune

SU - Surat

• AIESEC in DU, DI and HYD lead the national association wrt. Overall Experience Delivery

• Most Local committees of AIESEC India grew towards and crossed the 100 mark.

• AIESEC in Kochi was downgraded to Official Expansion and was taken up by AIESEC in Bangalore

• AIESEC in Navi Mumbai was legislated as a New Local Committee in the association.

• AIESEC in Bangalore stood 8th in the national plenary

Page 5: AIESEC Bangalore Annual Report 2012

Exchange Development

FOR OGX:

FOR ICX:

AIESEC in Bangalore| Annual Report | 2012 -’13

0

37.5

75

112.5

150

2008 2009 2010 2011 2012

3339

12

38

13

77

150

434529

GCDP

Raise Realization

0

10

20

30

40

2010 2011 2012

325

26

17

36

GIP

Raise Realizations

0

75

150

225

300

2008 2009 2010 2011 2012

11785

344229

228240

556055

GCDP

0

50

100

150

200

2008 2009 2010 2011 2012

3558

464441

150160

594955

GIP

Raise Realization

Raise Realizations

Page 6: AIESEC Bangalore Annual Report 2012

AIESEC in Bangalore| Annual Report | 2012 -’13

Recommendations:

• Clarity on Jobrole.• Continue tracking and accountability structures.• Transparency in reporting structure.• Monthly reports to LC• Building identity for each vertical. 

Quality Management:

• AIESEC in Bangalore NPS rating in June : Green

• AIESEC in Bangalore NPS rating in Oct: Green

• AIESEC in Bangalore NPS rating in Jan: Orange ( Due to insufficient pool)

• Number of ICB cases: 0• Number of NCB cases: 0• Amount paid in fines towards quality

complaints: Rs 15000 (MC South Africa) 

Financial Sustainability:

• Loss incurred by GIPi 2012: 0• Loss incurred by GCDPo: 0• Loss incurred by GCDPi: Rs 38,000• Loss incurred by GIPo: 0

• Receivables from GIPi- Rs 32,000• Receivables from GCDPi- Rs 38,000• Receivables from GIPo- 0• Receivables from GCDPo - 0

Key Achievements: "

• Accountability was made simpler within the EB

• Goal tracking and performance management was easier in ICX.

• Innovations in GIPi and GCDPi were followed due to the OS implementation.

• The OS followed by AIESEC in Bangalore is the BCP which is now recommended for AIESEC India. 

Key Failures:

• OS was not implemented to its fullest capacity because of leadership changes.

• Lack of clarity of jobrole at times caused a lull in activity. 

• No MC direction which did not give direction to XDs.

• Process Optimization was not implemented.

• Supply Demand with sub-product focus was not implemented.

Page 7: AIESEC Bangalore Annual Report 2012

Global Community Development Program: FOR ICX:

AIESEC in Bangalore| Annual Report | 2012 -’13

0

75

150

225

300

2010 2011 2012

11785

34

200

120

210

Target v/s Achieved

Target Achived

0

7.5

15

22.5

30

2009 2010 2011 2012

Partners

Key Achievements:• Increase of 35 absolute realizations from

last year ( 41% growth)• Increase in diversity of Incoming Interns.• More Effective OS is place post re-

planning and NSC• Higher delivery rate compared to last

year.• Alignment to National growth drivers

Key Failures: • Financial Sustainability taking a hit in

Q3 and Q4.• Less number of matches/realizations in

pipeline.• No new issue/ project was tackled/• Lack of performance in Q3 and Q4.• No GCDPi event conducted for the

year.• Non achievement of targets

Recommendations:• Financial sustainability/management at the

core of GCDPi operations• Better member tracking and training should

be focus ( along with strong MB)• Utilization of national projects to drive

performance and revenue.• Need of a support group, endorsements,

referrals.

• X on TXP to drive Quality and LC contribution

• Better engagement of stakeholders through customized events/forums/channels

• Work on non-peak cycles • Create stronger department with the Impact

culture.• Diversify clientele base• Adhere to LC financial policy

Page 8: AIESEC Bangalore Annual Report 2012

For OGX:

AIESEC in Bangalore| Annual Report | 2012 -’13

0

50

100

150

200

2010 2011 2012

333917

100110

160

Target v/s Achieved

Target Achived

Key Achievements:

• Evolved OS- Improved Tracking, Delivery.

• Standardized EP Flow- Content of IS Delivery, EPIC.

• Standardized EP Certification Templates.

• Financial Sustainability of Departments• Strong Member Contribution and

Culture• Created Focus on IXP’s

Key Failures: • Non-Achievement of targets.• 5 match breaks due to going off

timeline• Markets affected due to large

number of detractors in commerce colleges.

• Market Segmentation • Expansion to newer markets• Raise to realization ratio• In-effective utilization of winter cycle

Recommendations: • Adherence to timelines is critical.• Increase number of TMP on X:

creating relevance of OGX within the LC, not just OGX departments.

• Continue to maintain healthy relations with universities such as NIME, Alliance, NLSIU.

• Work on forming entities.

• Capitalize on Hubli and Kochi expansions.

• Hold an OGX event to increase exchange, branding and outreach.

• EP reintegration and focus on Quality servicing.

• Synergy with Exchange Support

Page 9: AIESEC Bangalore Annual Report 2012

Global Internship Program: FOR ICX:

AIESEC in Bangalore| Annual Report | 2012 -’13

0

37.5

75

112.5

150

2009 2010 2011 2012

35

584644

75

120

150

75

Target v/s Achieved

Target Achived

0

12.5

25

37.5

50

2009 2010 2011 2012

Partners

Key Failures:

• Non achievement of targets• Low conversion of Raise to

Realization• Untapped Local Markets• Lack of long term IR partnerships• Failure to capitalize Q1

Key Achievements:• Increase in the number of clients• Process Optimization• Alumni Raising• Alignment to national Scenario• Use of External Collaboration• Significant increase in the number of

raises• Development of ET sub-product• Improved Member Contribution• NEP Contribution

Recommendations:

• Re-integrating older clientele and creating a better CRM process.

• Focus on Alumni for raises

• Synergy with Exchange Support for direct deliverables

• Creating MDP for better CRM

• Focus on creating long-term IR partnerships in Q1

• Establish Corporate Support Group with help of BD and use BoA

• Short Term GIP Internships [ET]

Page 10: AIESEC Bangalore Annual Report 2012

FOR OGX:

AIESEC in Bangalore| Annual Report | 2012 -’13

Key Achievements:• GIPo Department for the first time in

LC's History.• SOP’s Established.• Standardized EP Certification • Strong Member Contribution and

Culture• 100 % promoters on the NPS scale

through our EP's performance in their internships

Key Failures: • Lack of SOPs hindered Q1 and Q2

performance• Non-Achievement of targets.• Match breaks caused due to

improper means of communication• Unable to Tap into the ET markets

successfully.    • Segmenting GIP Sub Products has

taken a lot of time

Recommendations: • Adherence to timelines is critical

(Key Realization periods March- April, June- July, September -October).

• Proper investment of both TMP and finance is needed into the department.

• External training of members for specific processes such as selecting EPs is needed. 

• Servicing and delivering to ABBS will prove to be a huge boon for

entire OGX in the next couple of years.

• CEEDs and ILCEPs  opportunities have to be taken by the department to ensure learning about the department,

• Social Media Market along with Job portals/education Fairs like Linkedin are prime targets to get the required EPs for the chosen sub products of GIP.

• ETs are the way forward for GIPo in terms of the numbers concerned.

0

7.5

15

22.5

30

2011 2012

32

25

20

Target v/s AchievedTarget Achived

Page 11: AIESEC Bangalore Annual Report 2012

Talent Management

1. TMP/ TLP Experiences Delivered Year on Year:

Year TMP TLP Market Presence

2010 197 79 MCC;Christ;Josephs; RVCE; BMSCE; MSRIT

2011 183 55 MCC;Christ;Josephs; RVCE; BMSCE; MSRIT

2012 160 86 MCC;Christ;Josephs; RVCE; BMSCE; MSRIT; Presidency; Jain CMS; Jain University; Oxford; CMRIT

2. Recruitment:

Talent Planning - Talent Promotion in Colleges - Selection through GD’s and PI’s-Induction - Mentorship - Allocation - Operations Induction

3. Rewards and Recognitions: 2 RnR campaigns were run, however the model of rewards and recognition needs to be evolved in order to align to 2015 goals.

4. Member Contributions:Improved contribution from the MB and GB was observed at sporadic moment in the yearMember Engagement has improved with standardized process and standing instructionsEducation and provision of clarity of Job Role, gave boost to performances, however more needs to be done.

AIESEC in Bangalore| Annual Report | 2012 -’13

Key Achievements:

• Consistent Membership through out departments

• Optimized Recruitment Process • Improved Tracking and Member

Engagement• Basic Processes put in place• LC forums adding greater value to TMP/

TLP experience• Implemented successful LEAD model

Key Failures:

• Not Capitalized on year round recruitment• Frequency and effectiveness of RnR’s• AM’s not tapped into• LC’s OS was not filled to it’s maximum

capacity. • TMP/TLP tracking.

Page 12: AIESEC Bangalore Annual Report 2012

Expansions:

1. Membership & Culture:

Kochi:12 Members currently1 LCC and 6 Old Members5 New Recruits (Feb Batch)Things were started  from a scratch in November post the operations were shut down in 2011.Hubli:1 LCC and 3 MembersIt went very well in start of 2012 with LCC-MB-GB Structure in place,But things couldn't be followed up well.The Operations and Membership are started from a scratch in November as OGX Expansion.

2. Exchange Contribution: Kochi-iGIP-12 Clients

Hubli-oGCDP-2 Realizations

AIESEC in Bangalore| Annual Report | 2012 -’13

Recommendations:

Kochi

Membership Engagement and defined Job RoleEstablishing the brand of AIESECPartnering with the College/UniversitiesFocus on OGX ProgramsNeed based Recruitment

Hubli

Following the Time lines for Standard ProceduresIntegrated Aiesec ExperienceSmall scale Events to Build the BrandCollaboration with TN Takers to scale Operations

Recommendations:

• Set up Alumni Support group for Mentoring

• TSG for External Help• Pump membership into support functions

at the start of the year• Improve engagement by performance

management and reporting• Evolution of the the RnR Model

• Recruitment with a focus on specific job roles

• Push membership to take up IXP’s• Design TMP/TLP JD’s to match EP’s

exchange JD for better quality of experiences

• Focus on filling the capacity of the OS.

Page 13: AIESEC Bangalore Annual Report 2012

Marketing and Information Mangement

Year 2010 2011 2012Radio  Men/ons   11 30 1Virtual  ar/cles 3 7 0Print  ar/cles   14 25 1

Television  appearance 0 2 4Hoardings 0 0 0Blogs 1 0 1

Facebook  Fans   3387 4100 6229TwiHer  followers 1513 1800 2329LinkedIn  Partners   477 523 615

1. Recruitments:

• Recruitments happened over 6 cycles over the year.• 3 Engineering cycles and 3 commerce cycles• Outreach was over 2500.• LEAD sessions were given in the main pool sector colleges with externals.• 2 externals participated in the LEAD Sessions.• No of colleges tapped in 2012 -

List of Colleges:

2. Public Relations • 2 events were held in the year 2012

o Global village -§ Event partner – Strawberry fields by NLSIU , TOI and OS grad school § Direct OGX Contacts of over 200+

o Light the night – § Branding event with partners like Phenix city mall, TOI, DH, The

hindu , TV9, Vanka foundation.§ Over 2000 people attended the event.

AIESEC in Bangalore| Annual Report | 2012 -’13

Commerce colleges • MCC• SJCC commerce• SJCC Arts and science• Christ College• Presidency• Oxford commerce college• NIFT • NLSIU • Acharya college• Jain university

Engineering colleges: • RVCE• BMSCE• BMSIT• BIT• Oxford  Engineering  • JSSATE• MVIT• CMRIT

Page 14: AIESEC Bangalore Annual Report 2012

3. Information Management:

*The details for the IM report can be found in the IM wiki of the LC in myaiesec.net.http://www.myaiesec.net/content/viewwiki.do?contentid=10244864

"

AIESEC in Bangalore| Annual Report | 2012 -’13

Key Achievements:

• LEAD sessions done with the help of externals which increased the credibility with the colleges.

• Increase in Social media promotions.• Sustainable partnerships with the

colleges in pipeline.• Successful events increasing the

recruitments outreach and OGX sales.

• Implementations of IM and the policies.

• IM restructured.

Key Failures:

• No new concrete media partnership.• Non-existent branding in the

corporate sector.• Non- achievement of targets• No concrete POA to market oGIP.• Poor department strength.• Skill based recruitments.• Ineffective OGX marketing.

Recommendations:

• Focus should be on delivery to the bottom lines of the organization directly.

• Synergy between all portfolios’s with the help of Mark or MIM Team, provided that it functions actively, also with the help of well-defined job roles

• A specific focus on boosting oGCDP growth

• IM education in the LC and Knowledge management with the help of myaiesec.net and making it a behavior in the LC

• Department structure with members and specific deliverables and accountability structure.

• Effective planning for media and external partnerships.

• Take part and associate with different networking forums, associations and clubs.

• Focus on branding externally in the market- corporate sector, NGO, etc.

• Have year calendar ready ASAP.• Youth Empowerment sessions

leading to skill based recruitments.  

Page 15: AIESEC Bangalore Annual Report 2012

Business Development

1. Fund Raising:

2. Event Management:

a.) Sky Lanterns:

Event executed successfully, as part of the national partnership with Vanka Foundation.

*NO OTHER OR ELD FROM EVENTS OTHER THAN NATIONAL SKY LATERN PARTNERSHIP*

3. Board of Advisors:

Individual Board meetings have been held with all members. We updated the board on a regular basis. Though in terms of exchange and funding there hasn’t been as much support.

*Hema Ravichandar resigned from the BoA of AIESEC in Bangalore, an addition will be made in the coming year.

AIESEC in Bangalore| Annual Report | 2012 -’13

0

750000

1500000

2250000

3000000

2008 2009 2010 2011 2012

110000400000

2385000

717000467000

1500000

1000000

1400000

700000705000

Target Achieved

Page 16: AIESEC Bangalore Annual Report 2012

4. Alumni Management:

a.) Alumni Income: INR 30,000

b.) Alumni Clients : 6 [GIPi]

c.) Monthly Alumni events were held (Alumni First Thursdays | Big Chill), they are leading to ELD conversions for the coming year.

5. NEP Management:

a.) NEP income is part of the BD income and income converted: INR 22,000

b.) One NEP client signed this year: Velankani Infosystems.

AIESEC in Bangalore| Annual Report | 2012 -’13

Key Failures:

• No Events• Low conversion of leads• Lack of clarity with SOPs and JD for

the first part of the year• Overpricing products• Non-Achievement of Targets• External Accountability

Key Achievements:

• Building foundations for a culture of Sales

• Office Infrastructure Support through Alumni Contribution and in-kind furniture raising

• Regional Collaboration with MISB partnership

Recommendations:

• Program Based approach to BD• Selling more partnerships of lower

value instead of a few high value partnerships at first, and then raising value once credibility is established.

• Board Contract Signing and productive engagement

• Report Generation especially with regard to iGCDP

• Running a full OS with focussed JDs and MoSs

• External training for leads generation and conversion

• Creating Support Groups and Engagement plans for BoA and Support groups.

• Capitalize on Alumni for Exchange, Fundraising and any sort of support.

Page 17: AIESEC Bangalore Annual Report 2012

Financial Management1. AIESEC in Bangalore Financial Overview:

HEAD

Reserves

Total Income

Total Expenses

BD Income

Surplus [Profit]

Receivables

Bank Balance

All figures are in INR

2,43,311.99 [As of 31st December]

[2,25,000 office deposit]

11,86,240

7,50,801

1,10,000

43,54,39

36,000 [GIPi Client]

65,643.55 [31st of December]

AIESEC in Bangalore| Annual Report | 2012 -’13

Page 18: AIESEC Bangalore Annual Report 2012

2. AIESEC in Bangalore Profit and Loss Account Statement for 2012

AIESEC in Bangalore| Annual Report | 2012 -’13

Page 19: AIESEC Bangalore Annual Report 2012

3. AIESEC in Bangalore Balance Sheet 2012:

AIESEC in Bangalore| Annual Report | 2012 -’13

Page 20: AIESEC Bangalore Annual Report 2012

AIESEC in Bangalore| Annual Report | 2012 -’13

Recommendations:

• Invest into a CEED in the beginning of the year to increase exchange numbers.

• Always have a minimum bank balance of above 1,50,000k because the average bank balance that Bangalore needs to operate is around 80-90 so have this amount for back up.

• Lay down a strong policy in Receivable Management.

• Investment in trainees.

• Focus to remain on contribution to the bottom-lines of exchange through innovation.

• Strong policy for Documentation and Legalities.

• Concentrate on Booking Keeping and Accounting.

• Lay down and implement strict reimbursement policies.

• Work on continuing to minimize exchange costs.

• Prepare quarterly budgets for every department according to the quarterly exchange targets. Tracking of not only Income from the departments, but also expenditure.

• Introduce more LC activities relating to finance and bring about strong educationregarding Finance.

Key Achievements:

• Efficient tracking• Strict adherence to policies• Innovations • Knowledge Management• Cleared all debts• LC run solely on exchange income

Key Failures:

• Financial education throughout the year.• Quarterly and Monthly finance reviews of incomes and expenditures of all departments.• Delay in track of receivables• Lack in investment in Trainees.• Using Finance to contribute to the bottom lines.• Adherence to the budget.• Poor Management of Contracts