aiesec academy | talent education

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TALENT EDUCATION

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Page 1: AIESEC Academy | Talent Education

TALENT EDUCATIO

N

Page 2: AIESEC Academy | Talent Education

Talent Planning

Talent Marketing

Talent Selection

Talent Induction

TM Flow

Talent Goal Setting

Talent Allocation

Talent Education

Tracking & Pipeline

Management

Rewards & Recognition

Performance Assesment

Talent Review

Succesion Planning

Page 3: AIESEC Academy | Talent Education

• This process increases the skills and knowledge of our members through a mix of theoretical and experience based learning.

• The LC EB & coordinators contributes to the learning of members as they train members on-the-job for their role in the functional team.

Talent Education

Page 4: AIESEC Academy | Talent Education

• Increase retention rate of newly recruited members

• Increase members knowledge so that they can perform

• Deliver on promises to provide opportunities for members to gain

knowledge, skills and competencies in AIESEC

• Decrease learning curve timeline

• Engage externals for relevant training sessions: presentation skills,

sells skills, networking, effective communication, working with a

team, project management etc

Objectives

Page 5: AIESEC Academy | Talent Education

Areas of the learning

environment

team experie

nceslearning circles

on specific topics

individual

discovery

virtual spaces

forums

blogs and

resource sharing

mentoring

Conferences

seminars

Page 6: AIESEC Academy | Talent Education

A LEC is a structured set of learning events that are provided to members during their AIESEC Experience.

What is a LEC?

What kind of education members

need?

At what point of their

time in AIESEC?

Page 7: AIESEC Academy | Talent Education

• Simple to use

• Adaptable to ypur LC

• Help focus your TM Plans

• Does not change your current structure

• Increases efficiency without reinventing the wheel

• Will help drive Xactivity in your LC

• Defined timelines (roles & areas)

Why use the LEC?

Page 8: AIESEC Academy | Talent Education

LEC

Skills development

(GCM)

AIESEC Knowledge

Funtional Education

LEC Content

Page 9: AIESEC Academy | Talent Education

Divided by areas

Timelines by Role

FNZ OGIP MKT TM IGCDP IGIPOGCDP AR

SKILLS

Page 10: AIESEC Academy | Talent Education

AIESEC Knowledge (SMI)Block TOPIC Knowledge included Target Area

Understand the AIESEC Experience

Understand the AIESEC Experience Phases

Understand how they can package the AIESEC Experience

Why AIESEC needs leaders

Know the AIESEC XP programmes and how to use them in development of our members

Know what opportunities we can offer

Understand AIESEC Identity and Impact

Understand AIESEC Vision & Values and know how to live them

Understand what is "The Way We Do It*" and what activities are involved

Know how we align AIESEC 2015 vision during daily work

Know the basic facts about the organization roots Know how to connect facts from the past that will help to understand what AIESEC is doing currently

See connection between external reality and the changes of the organization

Know how the structure looks like in AIESEC (International, Regional, National, Local)

Are aware of opportunities and global learning environment that AIESEC provides

Know what is an EB and their role

Understand their place in structure & how to ensure accountability in the structure

Understand role of the MyAIESEC.net

Know how to use it (competency assessment tool, wikies, persons, files, roles, forms, etc)

Introducing AIESEC Competency Model

Understand role of competency model for personal development

Understand the link between Competency and their JD

Importance & Benefits

Visual Guidelines

Know LC history (general)

Know the current reality of the LC

Know LC Plan and LC goals

How does the LC interact as one

Know LC identity and vision

Understand AIESEC 2015 Vision and BHAG

Understand the connection between the AIESEC Experience and AIESEC 2015

Understand KPIs and MoS

Understand the connection with the Current National Drivers and 2015 goals

Know National directions and Initiatives

Know how and when they can take part in these Initiatives

Understand role of Focus Areas

Know what are the Global, National and Local Focus Areas

National

Local

Know where to find compendium

TN & EP fee

ICX Ra Ma Re

OGX Ra Ma Re

Newbies

Newbies

ALL

Newbies

Newbies

Myaiesec.net

LC current Reality

Newbies

Newbies

ALLNewbies

TLP Newbies

Newbies & TLP Newies

Newbies

TLP Newbies

Newbies

Str

ateg

ic K

now

ledge

Branding

Gen

eral

Know

ledge

Newbies

AIESEC Experience

The AIESEC Way

AIESEC History

AIESEC Competency

Model

One AIESEC Mexico

Areas Core Processes

AIESEC 2015

Compendium and law

AIESEC Structure & acronyms

AR knowledgeBlock TOPIC Knowledge included Target

abc Alumni

Sales *National & local products *sales processes * RA MA RE PR PODIO (CRM Management) Comunication (internal & external) * Data bases (develop and control) * Newsletters *Efective comunication

Alumni Members

Alumni Strategies

Know what is the current direction of Alumni areaKnow national Alumni strategyKnow how to map Alumni Communications Strategy Management for Alumni Understand the Alumni Market and Products Portfolio Know how to involve Alumni Networking - Strategic planning - Brand Presence - Stakeholders management (knowledge & understanding)

Alumni Members

Event management

Marketing Research Event Planning Event Budget Event Logistics & execution Event Control Event Results & Rentability

LLC Phase Implementation

Understand the Long-Life Connection PhaseKnow how to build career plan Know what kind of opportunities are available for Alumni inside and outside AIESEC Know how to develop projects for Alumni according to LLC Phase

LC TLPs, EB & Alumni

TLPs

Alum

ni M

anag

emen

t

Page 11: AIESEC Academy | Talent Education

OGX GCDP knowledgeBlock TOPIC Knowledge included Target

Exchange place and role in AIESEC (MoS, why Exchange?)

Exchange role and place in AIESEC Experience

Making X happenExchange place on what we envision for 2015 - role of VP OGX and other VPs in X managementBasics of how X happens (RA MA RE)

How to package X for TMs and TLs

X programmes role in member's development

Opportunties in LC before and after an X programme

MyAIESEC.net and Exchange module training

How to use MyAIESEC.net - Complete information on different features of Exchange Module

All members

TN Flow

EP Flow

EP Timelines

EP fee & What does it include?

Product understanding

Understanding OGX process & timelineWhat are the benefits of our programUnderstanding pools of customers Supply and demand management Subproducts (name, definition, diference between others, etc)

OGX Members

Market Research (Understanding how to use Supply and Demand)

How to work with TM?

How to work with MKT (promotion, campaign, etc)?

Sales pitch and tips and tricks during promotions

Understanding of the products & subproducts

Subproducts selection

How to select Eps (competencies)

Internal Promotion of Exchange (encouraging to go for X)

Understand how to explain the EP contract

Correct Raising Flow

New Aplication Form (myaiesec.org)

Entering EP form, preparing CV

How to run Review Board

Status in [email protected] (NEW--> AVAILABLE)

Payment : Values and costs- Making receipts- Charging and collecting

Supply and Demand Management

Searching for TNsUsing aiesec.net for internal and past experience/surveys to understand student market Delivery tools for match (for Eps how to do effective self-matching)

Presenting the opportunities

OPS

Basic procedures and necessary documents for OGX (visa, passport, acceptance notes, life insurance, etc)Status in [email protected] (AVAILABLE-->MATCH)Contact with Host LC

Home LC Connection (EP & LC Host)

Tracking EP

Re-integration (Opportunities for Eps)

Application Process

Allocation Process

Audits

Setting strategic direction for LCs on basis of X standards and long term strategy

How to plan X goals (required EB)

How to plan and execute exchange diversification (MK Tinvolved)

Opportunites for Pocket Recruitment (Programme Based Recruitment) (MKT involve)

Exchange strategies (TN teams, OGX Projects, Regional initatives)

National cooperation

X management on local level and local X structures

EP management and servicing (processes, tools, standarts)

Advanced Exchange module and MyAIESEC.net

Measurement Tools (NPS, qulity control tools, feedback evaluation)

XPP & ContractDetailed understanding of the XPP & Contract and how to handle any issues facing an EP

LC CooperationsHow to set up LC-LC cooperations, how manage working with different countries and how to ensure you deliver on the cooperation. Also tools that can be used to track the partnership.

Product Packaging (CLUSTER 1)

Creating packages to improve our GCDP and GIP product. How to create packages, who to approach and what should be thought about when starting to create packages.

Collaborations (CLUSTER 1)

Education on how to collaborate with external organizations. From market research, preparing proposals, negotiations to follow up with partnership

OGX Members

OGX Members

Exchange Planning

Delivery of Exchange

AB

C E

xcha

nge

Exchange Overview

X processes

Exc

hang

e M

anag

emen

tAll members

Going for Exchange

OGX, MKT, TM Members & Eps

All members

xPro

cese

ss

Recruitment and selection

RA

MA

RE

PODIO

OGX, MKT & TM Members

OGX Members & All Eps

OGX Members & All Eps

OGX Members & All Eps

OGX GIP KnowledgeBlock TOPIC Knowledge included Target

Exchange place and role in AIESEC (MoS, why Exchange?)

Exchange role and place in AIESEC Experience

Making X happenExchange place on what we envision for 2015 - role of VP OGX and other VPs in X managementBasics of how X happens (RA MA RE)

How can member go for X - basics

X programmes role in member's development

Opportunties in LC before and after an X programme

MyAIESEC.net and Exchange module training

How to use MyAIESEC.net - Complete information on different features of Exchange Module

OGX Members &

Eps

TN Flow

EP Flow

EP Timelines

EP fee

Product understanding

Understanding OGX process & timelineWhat are the benefits of our programUnderstanding pools & peaks Subproducts (name, definition, diference between others, etc)

OGX Members

Market Research (Understanding how to use Supply and Demand)

How to work with TM?

How to work with MKT (promotion, campaign, etc)?

Sales pitch and tips and tricks during promotions

Understanding of the products & subproducts

Subproducts selection

How to select Eps (competencies)

Internal Promotion of Exchange (encouraging to go for X)

Correct Raising Flow

New Aplication Form (myaiesec.org)

Entering EP form, preparing CV

How to run Review Board

Understand how to explain the EP contract

Status in [email protected] (NEW--> AVAILABLE)

Payment : Values and costs- Making receipts- Charging and collecting

Supply and Demand Management

Searching for TNsUsing aiesec.net for internal and past experience/surveys to understand student market Delivery tools for match (for Eps how to do effective self-matching)

Presenting the opportunities

OPS

Status in [email protected] (AVAILABLE-->MATCH)

Basic procedures and necessary documents for OGX (visa, passport, acceptance notes, life insurance, etc)Contact with Host LC

Home LC Connection (EP & LC Host)

Tracking EP

Re-integration (Opportunities for Eps)

Application Process

Allocation Process

Audits

Setting strategic direction for LCs on basis of X standards and long term strategy

How to plan X goals (required X, ER, TM)

How to plan and execute exchange diversification

Opportunites for Pocket Recruitment (Programme Based Recruitment)

Exchange strategies (TN teams, OGX Projects, Regional initatives)

National cooperation

X management on local level and local X structures

Delivery Management locally and tools

Advanced Exchange module and MyAIESEC.net

How to sign a partnership agreement

Measurement Tools

XPP & ContractDetailed understanding of the XPP & Contract and how to handle any issues facing an EP

OGX Members

Servicing

EP Manager Role

Align expectations

Suply & Demand

How to approach GIP Profiles

National Strategies

Starting from scratch and common mistakes

Execute planning TIPS (Tracking EPs)

oGIP differences from Ogcdp

How to manage OGX Team

OGIP Capitalization

SU's

Exc

hang

e M

anag

emen

t

OGX Members

OGX Members

Sus

OGX Members

Exchange Planning

Delivery of Exchange

xPro

cese

ss

RA

Recruitment

RE

PODIO

MA

OGX & TM & MKT

Members

OGX Members

OGX Members

OGX Members &

All Eps

OGX Members &

All Eps

OGX Members &

All Eps

All members

OGX Members

OGX Members &

Eps

AB

C E

xcha

nge

Going for Exchange

X processes

Exchange Overview

Page 12: AIESEC Academy | Talent Education

ICX GIP knowledgeBlock TOPIC Knowledge included Target

Exchange place and role in AIESEC (MoS, why @ does X)

Exchange role and place in @ XP (management and experience)

Exchange place on what we envision for 2015 - role of VP X and other VPs in X management

Basics of how X happens (what is RA MA RE)

Interns Involvement

Know what kind of opportunities offer to interns

MyAIESEC.net and Exchange module training

How to use MyAIESEC.net - Complete information on different features of Exchange Module

ICX Members

Basic procedures and necessary documents for ICX (evaluations timeline, visa documents, acceptance notes, life insurance, etc)

Pricing

TN Flow

EP Flow

XPP on TN side

International Exchange Policies

International Exchange Quality Standars

Matchability checking in Exchange module

Complain Procedures

Know how to plan raising in term

Know how tracking system in the LC should look like

Know all factors which should be take into consideration (peak realizations)

Raising TNEditing TNAuditing TNTerms auditingContract auditingSearching for EPsAvailable forms trackerTN PromotionCVSupply needs of different pools and how to ensure themHow to approach them and negotiate a deal;Informal networking and the benefits of it;

All processes around matching: - remind Members of NQB requirements during matching, explain matching timeline, explain importance of account management during Matching - how to upload a TN form on myaiesec.net - how to change a TN form from new to available - how to work with podio questionnaire to make matching more efficient - how to interview EPs - how to choose EPs for shortlist - when to send shortlist to company (requirements: AN etc) - how to/what is neccessary to change a TN form from available to matched

Realize

How to/what is neccessary to change a TN form from matched to realize Wwhat has to happen after EP is matched? NQB requirements, visa etc Contact with LCsChannels of communication between Trainee and LCTNs Evaluation

ICX Members

XPP• Overview of important topics• Commom mistakes• How to proceed, when facing difficultiesDelivery process and tools step by step

Preparation of the TN taker and the intern

Matchability checking in Exchange module

Servicing

CooperationsSearching for How to execute & What to offer How to track progress of international, national or local cooperation

ICX TLP's

Migration Process

General Migration Process. Know how to manage migration documents and delivery. Visas specifications

ICX Members & TLP's

Know all raising strategies

Know how to plan different activities in term to ensure constant raising

Know how to build LC structure to provide growth in raising results

How to run market research (fitting companies)When to run market reasearchHow should the output of market research look like Using the supply and demand tools on myaiesec.net

AIESEC Product Information

Know detail information about ALL the products of Global Internship Programme. Understand all products we are havingUnderstand all benefits and how to communicate them also understand CSR products Pricing

ICX Members

Know the steps of selling processKnow the different types of selling process to choose the most suitable one Sales call (Cold calling) Elevator Pitch (Pitch AIESEC in 90 sec)

ICX Members

How to get a sucssefull meeting? *Know the essensial requirements in servicing partners, and apply them in real situations*Understand the common senses of business and partners' feelings in specific cases.

ICX Members

*Know common dress codes for specific situations *Know basic body language and gestures to improve personal image.

Product Sheets, Contracts, J Q

Explain them all documents they need for meetings or for signing contracts - Go through AGBs - Go through Job Questionnaire - Go through Pricing Document - Go through Product Sheets

ICX Members

Customer Relationship Management

(CRM)

How to work with CRM Know how to update the process of contacting, how to access and customize information, manage the account effectively. - How to find accounts - How to enter data in the CRM (how should entries look like) - Selling Territories

ICX Members

Characteristics of a good sales person (tips & tricks)

First meeting flowNegociation, comunication & PR skillsKnow how to control the conversations to commit to the purpose Deal with hard questions from partners

How to lead to a second meetingActively attending networking events and generate new relationships regularly; utilise diversified source to build up new relationships

Charching and executing payment transactions

Servicing & tracking for the TN Taker

Customers attencion (tips & tricks)Account Expansion and Re-Raise: *Know how to re-engage partner to LC activities*Actively approach other sales people to continue their accounts.*Know how to utilize the relationship in the past between AIESEC and partners to re-raise them.Quality meassurements

Follow up & Support

LC Integration

Quality meassurements Opportunities for Trainees

AB

C E

xcha

nge

Exchange Overview

ICX Members

Interaction with X participants

EB & ICX Members

X processes

Exchange - Quality

ICX Members

All members

ICX Members

Companies

Trainees

Del

iver

y ICX Members

RA M

A RE

Raising Planning

and Tracking

ICX Members & TLP's

Incoming Exchange -

Quality

Sales Skill

Market research

Sal

es

ICX Members

ICX Members

ICX Members

ICX Members

Matching

Exch

ange

Man

agem

nt

Selling Process

ICX GCDP knowledgeBlock TOPIC Knowledge included Target

Exchange place and role in AIESEC (MoS, why @ does X)

Exchange role and place in @ XP (management and experience)Exchange place on what we envision for 2015 - role of VP X and other VPs in X management

Basics of how X happens (what is RA MA RE)

Interns Involvement

Know what kind of opportunities offer to interns

MyAIESEC.net and Exchange module training

How to use MyAIESEC.net - Complete information on different features of Exchange Module GCDP Issue Segmentation

ICX Members

Basic procedures and necessary documents for ICX (evaluations timeline, visa documents, acceptance notes, life insurance, etc)

Pricing

TN Flow

EP Flow

XPP on TN side

International Exchange Policies

Complain Procedures (icb CASES)

Know how to plan raising in term

Know how tracking system in the LC should look like

Know all factors which should be take into consideration (peak realizations)

Know all raising strategies

Align supply & demand in myaiesec.net

Know how to plan different activities in term to ensure constant raising

How to manage forms in My@net (raising)

Form Specifications

Costing System for TNs

Know how to manage Costing System regarding volume and duration MC Fee

ICX Members

New Auditing Procesess Change Status (New-->Available) (NST)

Search tools in My@ (Exchange menu, wikis for matching)EP Supply peaks by countryLC-LC International Cooperation (formal, informal)MATCH Promotion: Communication and TN Promotion (email, wikis, facebook, videos)Assertive channels (Facebook, Skype, application form)Acceptance Procedures (normal and quick matching) (Interviews, AN, Form management, etc) AIESEC Mexico Match Optimization (myaiesec.net

Preparation

How to prepare and use wish lists and align expectations between AIESEC and trainee. (host, buddy, internship, LC, tn taker, etc) Buddy definition and selection. TN taker preparation (cultural, work infrastructure, trainee management, adjustment to JD).

ICX Members

Documents & Migration

Importance documents for legalization (insurance, VISA, passport, air tickets, invitation letter & AN)Visa procedures and legislation.How to solve common problems with visa (VPs network, contact with consulates, etc) General Migration Process. Know how to manage migration documents and delivery.

ICX Members

My @ .net Change Form Status (Available--> Match) ICX Members

Servicing Trainee- TN Taker

Integration between trainee and HostIntegration of trainee into LCFist day at work, adjustment to JD and expectations alignment between trainee and TN takerExchange evaluation systems Host Families

ICX Members

Re-raisingBuddy management and integration to account manager Job redefinition to re-raise and trainee's transition

ICX Members

Upload NGO contact and info to [email protected] to fill a correct Job Questionnaire

How to sign a partnership agreementExchange raising procesess (upload to [email protected], interviews, select profiles, etc)

Account Management

Role of Account Management for exchange growth, quality and sustainabilityProcesses related to account management (evaluations, re-raise, account expansion, internship tracking, feedbacks, etc)How to identify values and wastes for TN Takers and trainees and set actions for themPlanning meetings and deliverables for TNs (pre-matching, matching, preparation, realization and re-raise)How to search for more exchange opportunities in the companyHow to identify potential problems in exchange/with intern and find solutions with TN TakerEnsure transition of every single contact (relationship, historical data, information management tools, etc)

ICX Members

Re-raise Partnership

Know how to re-engage partners to LC Actively approach other sales people to continue their accounts.Know how to utilize the relationship in the past between AIESEC and partners to re-raise them.

ICX Members

Tracking & comunication

Checkpoints during the X

Finance & Legal

Payment Legal documents Receipts Contract Signature

ICX Members

How to define responsibilites (TEAM. OCP)

Planning tools

How to plan goals of projects

Timeline according to realization peaks

Project Budget

How to track and work with project plan

Know how to plan exchange in project

Know how to plan learning in project

Raising in projects

Know how to plan and track raising in projectsKnow how to organize project structure to support raising Know how to choose proper market and build selling points for projectKnow examples of job descriptions around topic which project is addressed to

ICX Members

National Projects By cluster (application, relation with NST & MCB) Project portafoli (timelines, definition, diferrences, etc)

ICX Members

Project Management

Manejo de equipo, gestion de actividades Trainees, Servicing, sustentabilidad proycto)

ICX Members

Market Research Pools and Seasonality Pay attention to volume, profiles, seasonality, main TN countries, main EP countries etc.

AIESEC Product Information (benefits to partners) Targeting Sales Planning Sales material Supply management

Local

National

PODIO CRM ICX Members

ICX TLPs

ICX Members

ICX Members

ICX Members

All Members

ICX Members

ICX Members

ICX Members

ICX Members

ICX Members

Interaction with X participants

ICX Members

Exchange Overview

ICX Members

AB

C E

xcha

nge

RE

Project Planning

Pre- Sales

Raising Planning and Tracking

Pro

ject

s

Matching

NGO Servicing

X processes

Delivery Exchange

My @ .net

Auditing Forms

Exchange - Quality

Responsabilidad Social

ICX Members

ON

GS

ALE

SR

AM

A

Page 13: AIESEC Academy | Talent Education

TM knowledgeBlock TOPIC Knowledge included Target

TM Role &TM Process

Understand what TM role is in AIESECWhat are the TM ProcessHow TM processes are implemented Who are involved in each TM process

All areas

AIESEC Learning Environment

Know what are 6 elements of AIESEC Learning EnvironmentHow 6 elements take place in AIESEC experienceHow to enhance learning environment in LC

TM Newbies

Global Competency

Model

Understand what is Competency/Competency ModelUnderstand the importance of using Competency in organizationKnow how Competency Model is implemented in TM processKnow how to do Self-Competency assessment

EB & TM Members

Talent Planning

Know how to make external and internal scanning and why it is importantKnow how the planning process looks like and the connections between the LC planning and Talent PlanningKnow how to LC Analysis to be able to identify how many people are required in the teams and LC overallKnow how to prepare long term HR plan which ensure diversification of backgrounds of all types of members and EP supply

TM & OGX Members

Talent Marketing

Understand which is the connection between TM and COMM in Recruitment Know how to run Students Segmentation and define targets Know how to run Profile Based RecruitmentKnow how to use different communication tools to appeal to different audiences and market the right message about AIESEC

TM & MKT Members

Importance of selection process Know the profile of member and selection criteria Know how the selection process looks like Understand the timeline of selection Know how to plan scenario Know how inform a person that they haven't been accepted and how to give feedback Know how to communicate next steps for accepted candidates Importance of transparency in selection process

TM Members

Know the profile of member and selection criteriaUnderstand the role of different methods/tools of selection available and know how to use themKnow how to design application formsKnow how to run selection based on Competency Model

EB Members

Talent Induction

Understand Induction Process Know how to plan Induction process in LCUnderstand importance of involvement of different stakeholdersKnow how to run Induction for each AIESEC Programme

TM Members

Talent Allocation

Importance of this stage 100%Know how to run effective allocationKnow how to create JDs and use them properlyKnow how to prepare Opportunities in LC and promote them

EB & TM Members

Personal Development

Plan

Know what Goal setting is and why it is important Know principles of goals settingUnderstand aligment between organization and individual goals Match personal and profesional goals with AIESEC X

EB & TM Members

Conference & Agenda

Management

Know how to build conference agendaKnow how to manage the conferenceKnow the Pre-During-Post management of agenda Understand how to build sessions objectives and session outlinesKnow how to build faci team

LC TLP's

Talent Education

Know how to implement the Local Education CycleKnow how to make needs assessment (Understand what different tools can be used to fill gaps in knowledge of members)Know how to track and measure education in LCKnow how to involve externals COACHING Understand difference between mentoring and coaching Know how to run coaching in your LCKnow how to eveluate the work of coaches

EB & LC TLPs

Pipeline Management

Know what pipeline management is and why it is importantKnow how to use pipeline during whole termKnow how can we leverage the Pipeline to increase results Transition

TM Members, EB & TLPs

Leadership Development

Understand why leadership is important for AIESECKnow how to drive personal growth by frequently reflecting on the experiences you make in your specific leadership position Gain a deeper understanding of different leadership styles and how to apply this in leadership role

LC TLPs

Talent Motivation

Know different tols and models to motivate people Know how to take care of integration in team Know how to design Rewards and Recognition system Team Building (Why, flow, etc)

EB & TLPs

Talent Review & Succession

Planning

Understand what Talent Review is and what is the role of Talent ReviewKnow what Talent Succession Planning isKnow how to do Succession Planning in LC

EB & TM TLPs

Talent Selection

Recr

uitm

ent P

roce

sses

ABC

Tale

nt

Man

agem

enet

Indu

ction

Pro

cess

esPe

rfor

man

ce

Man

agem

ent

Mem

bers

hip

Deve

lopm

ent

MKT knowledgeBlock TOPIC Knowledge included Target

Why?What are the internal communication channels and how to use them?Where to find what kind of information?

LC Members

How?Medios Content Topics Impact

MKT Members

Communication usage

How to use communication channels effectively?How to create attractive information for each of the stakeholders groups?

MKT Members

Communicating AIESEC to

different stakeholders

What are the stakeholders groups that AIESEC is targetingWhat are the characteristics of each of those groupsHow AIESEC is communicating with each of those groups (media)How AIESEC is modifying the communicate taking into account the character tics of each of those groups

MKT Members

Visual Guidelines

What are the rules of materials creationHow to distinguish properly created materials from unproper onesWhat are the visual guidelines of AIESEC Brand (advancewith details ): *Logo ussage *New Branding elements

MKT Members

Basic Topics

Why AIESEC wants to have a strong brandHow AIESEC wants to create its strong brand ¡ Do's & Dont's!How should AIESEC be communicated to the environment (brand experience)

All members

Promotion in Internet

Know how to create an internet mailingKnow basics about web positioningKnow how to use innovatory ways of promotion in internet Understand the Web 2.0 strategies and how to implement them in the LC Social Media Marketing strategy understanding Content Management of facebook, twitter, and other channels Creation of social media campaigns

MKT Members

Recruitment Promotion

Know how to communicate AIESEC during Recruitment promotion (stands, info meetings, class presentations)Know the answers for difficult questions during promoting on stands, info meetings, class presentationsKnow which channels to use at best to promote recruitment How to deliver campaigns on local level for recruitment support (media, internal & external)

MKT Members

Media Relations

Know how to build good relationship with journalistsKnow how to create a proposals and agreements with mediaKnow how to create communications plan Know how to write an articleKnow how does good quality press information note looks like

MKT Members

Events

Which is the event Target? Event Planning PRE-DURING-POST Event Participation PRE-DURING-POST Benefits

MKT Members

Web Page management

Know how to edit webpage (Web Publishing System)AIESEC in Mexico web pages standardsBasic rules of positioning web page

MKT Members

MyAIESEC.net

MyAIESEC.net as a tool for matching, communication, resource for learning and managing the organizationExplore each functional tabs of myaiesec.net Managing MyAIESEC.net

LC Members

Technical Skills training

HTMLIllustratorVideo Editing Software Photography

MKT Members

Knowledge Management

What is knowledge managementUnderstand how to manage itKnow different ways of storing and sharing

EB & MKT TLPs

Toolsmyaisec.net Podio Aiesec Academy

LC Members

Inte

rnal

Co

mm

uni

catio

n

Info

rmati

on

Man

agem

ent

Exte

rnal

Co

mm

unic

ation

AIES

EC B

rand

Tech

nica

l Kn

owle

dge

Prom

otion

& P

R

Page 14: AIESEC Academy | Talent Education

FNZ knowledgeBlock TOPIC Knowledge included Target

Understand mission, role of Finance in AIESEC

Finance terminology

Budget policies

Revenues and expenses policies.

Accounting and internal control policies.

Local Accountancies, iimportance, dates.

CONTPAQ

Physical AccountUnderstand how to do it. How to present the reports for internal auditory

Legal Issues

Legal Docuements (acta constitutiva, carta de apoderados legales, RFC) Representante Legal National Compendium Local Compendium National & Local Legality Know what are our obligations and previleges

LC Members

ICX & FINANCE

CAM TN Fee TN Registration Contracts Trainee Payments Pricing Importance for ASE Sustainable Projects (iGCDP)

Finance & ICX

Members

Special UnitsHow SUs works (Autonomy) Budget (Areas) Recruitment

Finance, EB, SUP & SU Members

TM, MKT & FINANCE

Recruitment (Budget, tracking, analysis) Local events (Budget, tracking, analysis) Rewards & Recognition Promotion (Budget, tracking, analysis)

Finance, TM & MKT

Members

OGX & FINANCE

National EP Form Pricing Acount Management (reservas y cuenta corriente) Local & National Payment (Procesess and account movements)

Finance & OGX

Members

National Accounts

Travel Cost Sharing Alumni Conference Accounts I & II Expansions

Finance Members

Facturas y Deducibles

What is "deducibles" "Deducibles" deadlines Importancia de Deducibles RFC (aplicable & non aplicable) How to manage cancellations and losts.

Finance & ICX

Members

National FeeImportance & topics LC percentage payment

Finance Members

Bancanet Usos de cuenta corriente Finance Members

PodioTools Apps Process

Finance Members

Finance Corner Importance & and how to use it Finance Members

CONTPAQHow to use it Accounts

Finance Members

Budget creation

Know cash flow budget cycle Know methods of expenses/incomes planning Know elements of the budget and have knowledge how to do it Know how to transfer LC plans into a budget (teams and projects budget)

LC Members

Budget management

Are able to use the budget to make decisionsAre able to make budget prognoses/ sceneriosAre able to check whether their budget follows project realization Are able to make proper cost cutting

LC Members

Budget analyses

LC cash flow and LC situation reviewAre able to make budget prognoses/different sceneriosAre able to check budget realisation and cross check their expenses and incomes Presupuesto planeado vs. presupuesto ejecutado

LC Members

Internal audit

Know what is the meaning of internal auditKnow what is the process of internal audit nternal (LC).National (MC - LC)

Finance Members

Investments & Reserves

Investments (evaluation, decission and execution) What are reserves. How to calculate them. How to fill the format. Types of reserves. How to use each type. Investment return analysis. Know how to plan investments

Finance Members

Importance How to do fundraising Applicable and non applicableOne finance AIESEC Mexico (goals, mision, vision, etc)Account AnalysisEstado de ResultadosBalance General

Finance MembersFinacial Report

Fin

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Bud

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Man

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Fundraising

AB

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Finance Members

Finance Members

AIESEC FinanceFinance Members

Finance Members

Finance Policies

Are

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Too

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Nat

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Skills DevelopmentTOPIC Knowledge included Target

Time Management

Understand reasons why people have problem with time management How to prioritize tasks How to have work-life balance Practical experience of how to make best use of time in work (concentration) Tools for efficient time and task management

All members & EP's

Emotional Intelligence

Understand what emotional intelligence isKnow how to use emotional intelligence in work and life Understand about themselves more

All members & EP's

Presentation Skills

How to prepare for presentationHow to make good presentation which can attract people attentionGood tips for doing good presentation Types & Elements/parts of speech How to create clear and efficient messages and speeches

All members

Team management

Team Communication ( I Speak Your Language )Team Building 50% & Team Work 50% Sharing responsibilities Team communication and setting a way of working

LC TLP

Way of working

Characteristics of a teamWays of working from 3 perspectives: the individual, the team leader, the teamHow to asign suitable tasks between each otherEstablishing a way of workingHow do teams work best?What is a high performing team? How can you get there?

All members

Communication and Feedback

skills

Process of communicationWays of communication (verbal, non-verbal)Effective communicationBariers of communicationWhat is feedbackImportance of using itWays of giving feedbackRules when giving/receiving feedback

All members

Relationship Building & Managing

Understand the importance of having good personal & professional networkHow to start a converstation with new peopleHow to make 1st good impressionHow to build personal/professional networkHow to manage our relationship networkLink to AIESEC network ( both personal & professional )

All members

Facilitation Skill

Understand what is facilitation Differentiatie faciliting with trainingSkills for doing facilitationTips to be good facilitator

LC TLPs & EB

Influence & Negotiation

Learn the art of doing negotiationLearn how to apply influence & negotiation skill in work and life

All members & ICX, ER Members

Project management

Managing exchange-based projectsHow to set project objectives, activities and tasks for a projectProject steps (create, organize, implement, track, evaluate)Create a Gantt Chart and Managing TimelineHow to plan

All members

Decision Making

How to gather information for making decisionHow to analyze risk before making decisionHow to evaluate solutions/choices in term of its consequencesHow to motivate people to put the decision into actionHow to evaluate the outcome of decision & next action steps Models of decision making

All members

Coaching Skills

Understand what is coaching & differentiate coaching with mentoringBe aware of the importance of coaching in improving performance & development of membersHow to link coaching with performance appraisal/competency assessment of membersTechniques of doing coaching

EB & TLP's

Leadership vs. Management

What are the common points and the differences between leadership and managementWhen to apply each of them? When is more important to act as a lider and as a manager?How do team members respond to both? Which drives performance and how?

LC TLPs & EB

Developing Strategic Plan

Understand what is a good planHow to analyze current situation to see current problemsHow to identify focuses for next term How to set strategyHow to set course of action stepsHow to do plan tracking effectively and practically

Incoming EBs and Project Leaders

Effective Meeting

Management

How to plan for a meeting/What to prepareHow to start a meeting to create good atmosphereHow to lead a meeting effectivelyHow to make sure everyone involve actively during team meetingTips for charing meeting

Executive Board and Project Leaders

Innovation/Problem Solving

How to come up with ideas/possible solutions to solve problemsLearn what prevent people from thinking creativelyHow to think out of the boxHow to do brainstorming How to use crisis management

All members

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Practice70%

Feedback20%

Training10%

GOLDEN RULE

Page 16: AIESEC Academy | Talent Education

[email protected]

FOR ANY DOUBTS ASK THE NATIONAL TRAINING TEAM:

Page 17: AIESEC Academy | Talent Education