ai-driven insights activation chatbot

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Why our Galvin Beats Siri How the Studio-team is preparing for the future Tom De Ruyck, the Visionary, InSites Consulting Stef Nimmegeers, the Geek, InSites Consulting Ken Vanderbeken, the Codemaster, InSites Consulting Jilke Ramon, the Coach, InSites Consulting

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Why our Galvin Beats SiriHow the Studio-team is preparing for the futureTom De Ruyck, the Visionary, InSites Consulting

Stef Nimmegeers, the Geek, InSites ConsultingKen Vanderbeken, the Codemaster, InSites ConsultingJilke Ramon, the Coach, InSites Consulting

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GALVANIZE Ibiza 2016WHY OUR GALVIN

Automation and Artificial Intelligence

BEATS SIRI

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Automation and Artificial Intelligence will, over a period of time, replace the worst 75% of market research, leaving just the best as having a significant human component.

GALVANIZE Ibiza 2016

Ray Poynter NewMR

WHY OUR GALVIN

BEATS SIRI

automation3

GALVANIZE Ibiza 2016

Automation does indeedsubstitutefor labor. However, automation alsocomplementslabor, raising economic outputs in ways that often lead to higher demand for workers.Irving Wladawsky Berger

WHY OUR GALVIN

BEATS SIRI

Given the continuing automation of so much human work over the past couple of centuries, why are there still so many jobs left?The answer isnt very complicated, althoughfrequently overlooked. As Prof. Autor succinctly puts it: tasks that cannot be substituted by automation are generally complemented by it. Automation does indeedsubstitutefor labor. However, automation alsocomplementslabor, raising economic outputs in ways that often lead to higher demand for workers.4

GALVANIZE Ibiza 2016

Artificial IntelligenceIntelligence Augmentation

VERSUS

WHY OUR GALVIN

BEATS SIRI

GALVANIZE Ibiza 2016

MOST INNOVATIVE AGENCY.For now?

WHY OUR GALVIN

BEATS SIRI

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DISAPPOINTMENTEXPERIMENTS

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Linear versus Exponential growth

TIMETECHNOLOGY CAPABILITY

AMAZEMENTBUSINESS GROWTH

WHY OUR GALVIN

BEATS SIRI

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GALVANIZE Ibiza 2016

WHAT DOES THIS MEAN FOR THEInsight Activation Studio?

WHY OUR GALVIN

BEATS SIRI

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GALVANIZE Ibiza 2016

YOURE EITHER THE ONE THAT CREATES THE AUTOMATION OR YOURE

getting automatedTom Preston-Werner Founder GitHub

WHY OUR GALVIN

BEATS SIRI

AUTOMATION1.

Automation = Drip programs send emails to targeted groups at specific intervals based on time or activities9

GALVANIZE Ibiza 2016

WHY OUR GALVIN

BEATS SIRI

IMPROVED ACTIVATION FLOWTHE RIGHT MESSAGEAT THE RIGHT TIME

Improve e-mail activation flow personal approach, tracking, A/B testing, be relevantBe relevant at the best times in-app messages (very personal)

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GALVANIZE Ibiza 2016

ARTIFICIAL2.INTELLIGENCEConversational interfaces will replace apps

Mark Zuckerberg CEO Facebook

WHY OUR GALVIN

BEATS SIRI

Quote Mark zuckerberg11

Meet Galvin Our very own Chatbot

GALVANIZE Ibiza 2016

LUIS AI

WHY OUR GALVIN

BEATS SIRI

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GALVANIZE Ibiza 2016

FIND ME SOME TILES ABOUT PACKAGINGWhen in a meeting or youre working on a specific project youre able to find out what your consumers and colleagues think about that topic.Case 3LETS MEET THE CONSUMERWe can give the employees the feeling that theyre talking with their consumer while theyre actually interacting with user personas based on predetermined consumer segments. Case 1SHOW ME THE LATEST NEW TILESYou can ask to see the latest new tiles in a menu or simply subscribe to get a daily or weekly update. This is the start of a short and interactive journey through the consumers mind.Case 2

WHY OUR GALVIN

BEATS SIRIMeet Galvin Our very own Chatbot

Case 1: Meet your consumerMC- PersonaLets meet Anna, she will tell you a little more about herself13

GALVANIZE Ibiza 2016

BEATS SIRIMeet Galvin Our very own Chatbot

FIND ME SOME TILES ABOUT PACKAGINGWhen in a meeting or youre working on a specific project youre able to find out what your consumers and colleagues think about that topic.Case 3LETS MEET THE CONSUMERWe can give the employees the feeling that theyre talking with their consumer while theyre actually interacting with user personas based on predetermined consumer segments. Case 1SHOW ME THE LATEST NEW TILESYou can ask to see the latest new tiles in a menu or simply subscribe to get a daily or weekly update. This is the start of a short and interactive journey through the consumers mind.Case 2

WHY OUR GALVIN

14

Meet Galvin Our very own Chatbot

FIND ME SOME TILES ABOUT PACKAGINGWhen in a meeting or youre working on a specific project youre able to find out what your consumers and colleagues think about that topic.Case 3LETS MEET THE CONSUMERWe can give the employees the feeling that theyre talking with their consumer while theyre actually interacting with user personas based on predetermined consumer segments. Case 1SHOW ME THE LATEST NEW TILESYou can ask to see the latest new tiles in a menu or simply subscribe to get a daily or weekly update. This is the start of a short and interactive journey through the consumers mind.Case 2

GALVANIZE Ibiza 2016

WHY OUR GALVIN

BEATS SIRI

GALVANIZE Ibiza 2016

WHAT CAN THIS

BOT DO FOR UStoday

ANSWERQUESTIONSPROVIDEINSPIRATION

WHY OUR GALVIN

BEATS SIRI

GALVANIZE Ibiza 2016

WHAT CAN THIS

BOT DO FOR UStomorrowVOICE CONTROL

MEMORY

ANSWER QUESTIONS 2.0

PERSONALITY

PROACTIVE SUGGESTIONS

WHY OUR GALVIN

BEATS SIRI

change17

GALVANIZE Ibiza 2016Ok Samantha, Inspirationgive me some

WHY OUR GALVIN

BEATS SIRI

GALVANIZE Ibiza 2016

TOTAL IMMERSION IN THEconsumer world

WHY OUR GALVIN

BEATS SIRI

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GALVANIZE Ibiza 2016

THE END OF THE Powerpoint reportsIS NEAR!

WHY OUR GALVIN

BEATS SIRI

Challenge accepted?