Alternatively opt for our Stepwise Upgrade. Agilent offers unlimited module and system compatibility between the new Agilent 1200 Infinity Series and previous 1100 or 1200 Series. Furthermore, new 1200 modules come with the trusted ‘Agilent Value Promise’. This unique capability of Agilent’s LC solutions facilitates a flexible, stepwise upgrade for any Agilent LC.

At the time you purchased products from Agilent, our ‘Agilent Value Promise’ guaranteed 7 years of instrument support and promised 10 years of usable life. As we approach 20 years since the introduction of the 1100, we believe we have more than fulfilled this promise.

Replace your instrument. Liquid Chromatography instrument performance has evolved significantly in recent years, and EGS presents an opportunity to step into a new dimension of performance. We have attractive trade in offers in place to facilitate a smooth transition from the Agilent 1100 Series system to a new Agilent 1200 Infinity Series.

AGILENT 1100 SErIES hpLC End of GUARAntEEd SUppoRt your opTIoNS

Keep your instrument - you can continue to purchase Agilent Advantage Guaranteed Support Services contracts, up until the EGS date. After that date, you can choose from Agilent’s flexible Asset Maximization Services options. Agilent’s Asset Max Services provide the same level of service that you enjoyed with Agilent Advantage, with the exception that parts availability is not guaranteed. on-Demand services can also be purchased on a time-and-materials basis.

Dear Your Agilent 1100 Series has been a trusted system in your lab for many years.

We’re here to help. For details, contact your local instrument and service Agilent representatives or request to be contacted registering to the page below: www.agilent.com/chem/egs2015

Your Agilent Technologies Team

As a current 1100 user, you are aware that Agilent Technologies’ products are well known for their quality, performance, and reliability, giving you many years of dependable service. As such there are still a huge number of people who remain dependent on their 1100 hpLC systems.

We would like to inform you that the Agilent 1100 Series hpLC systems will reach their End-of-Guaranteed-Support (EGS) on May 31, 2015. As you approach the end of the guaranteed support (EGS) period, you have the choice of upgrading your LC platform or continuing support on your Agilent 1100 Series LC.

Campaign Code: 1409_1100_EGS