agilecamp 2014 track 1: accelerating agile enterprise adoption with scaled agile framework

Accelerating Agile Enterprise Adoption with the Scaled Agile Framework (SAFe)

Be Agile. Scale Up. Stay Lean.

Richard Knaster Principal Consultant, Thought Leader Scaled Agile, Inc.

©2008-2013 Scaled Agile, Inc. and Leffingwell, LLC. All rights reserved.

Keeping Pace

o  We’ve had Moore’s Law for hardware and now software is eating the world

o  Our development practices haven’t kept pace. Agile shows the greatest promise, but was developed for small, co-located teams

o  We need a new approach that harnesses the power of Agile and Lean and applies to the needs of the largest software enterprises

Our development methods must keep pace with an increasingly complex world driven by software


We thought we’d be programming like this


But sometimes it feels like this

4


The Management Challenge If you can’t change the system, who can?

“It is not enough that

management commit

themselves to quality and

productivity, they must know

what it is they must do.”

—W. Edwards Deming


Can Teams fix this problem? Traditional Project model causes delays, friction and lower velocity

. . .

. . .

CC 1 CC 3

CC 2 CC 4

Org

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Project Effort Estimate

CC

1 E

ffort

CC

2 E

ffort

CC

3 E

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CC

4 E

ffort

Project

A “project” requires collaboration of cost centers, assignment of people, budget and schedule It takes multiple budgets to build a single project budget

Result: •  Slow, complex budgeting process •  Leads to utilization-based planning

and execution •  Low program throughput •  “Move the people to the work.”

Project Cost Estimate $

$ $ $ $

Be Agile


A Stark Choice of Approaches

4 444 : Documents Documents Unverified Code Software


Unlock the Power – The Agile Manifesto

Unlock the power of the individual and the team

Individuals and interactions over processes and tools

Working software over comprehensive documentation

Customer collaboration over contract negotiation

Responding to change over following a plan

AgileManifesto.org

That is, while there is value in the items on the right, we value the items on the left more


Accelerating Value Delivery Early value delivery accumulates and accumulates

Time

Valu

e D

eliv

ery


Makes Money Faster

TIME

VA

LUE

DE

LIV

ER

Y


Delivers Better Fit for Purpose

Time

Waterfall result

Agile result Measure of

waterfall customer dissatisfaction


Reduces Risk R

isk

Agile

Waterfall

Time

Deadline

?

Scale Up


Scaling, You Have a Choice

Blank Slate.

Figure it out and grow it to suit you.


Some Thoughts on Agile Methods

!  Scrum –  Works great. Less filling. Ubiquitous. Scrumptious. Let’s Sprint.

!  Extreme Programming –  Really great code from really great coders.

We can scale great code. Extremely useful. Let’s Program with it.

!  Kanban –  Clear thinking on flow, demand management and limiting wip.

Let’s flow, limit WIP and manage demand with it.

!  But if these innovative methods don’t have the native constructs to address the view beyond the team − the systems view − shouldn’t we do something about that?

!  And, on behalf of millions of practitioners, working on really big systems in really big companies, and struggling badly with existing approaches, don’t we have an obligation to try?


Or Start with a Proven Framework

A proven, publicly-facing framework for applying Lean and Agile practices at enterprise scale

®

®

Spikes,Refactors,Other

Epics spanreleases

Features fit in

releases

Stories fit in iterations

Agile Teams

Architecture evolves

continuously

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ReleaseManagement

IterationsIterations

Pla

n

Team PSIObjectives

Team PSIObj.

Team PSIObj.

Program PSI Objectives

Product Owner

Scrum/AgileMaster

Developers & Testers

ProgramPortfolio

Management

ProductManagement

Vision

HIP

Team

Bac

klog

Team

Bac

klog

Team

Bac

klog

Rele

ase

Plan

ning

Syst

em D

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ase

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ase

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ning

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ase

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aseSystem Team

Copyright © 2008-2013Leffingwell, LLC

Roadmap

Prog

ram

Bac

klog

Lean

EO

EOD

em

o &

Retr

o

ArchitecturalRunway

Agile Release Train delivers solutions

doc

doc

Pla

n HIP

Dem

o &

Retr

o

HIP

HIP

BO

SprintGoals

SprintGoals

Metrics

Deliver on Demand

Develop on Cadence

DevOps

v 2.5

UX RTEArch.

Value

Respect KaizenFlow

Management Support

Business Epics

Architectural EpicsPort

folio

Bac

klog

Kanban

PORTFOLIO VISION

Them

esInv

estm

ent

EA

APM• 4 Backlog Manager

•

••

••

APM• 4 Additional Trend

Reports

System Repository 5 Enhanced

Associations

Platform 3 Contextual

Navigation

1 Notifications

APM• 4 Project Planning

Wizard

System Repository• 5 Automated Test

Results

• Test Suites

Platform• 1 New Editors

• 2 Delegated Admin

• 3 Notifications II

• Management Reporting & Real-time Notifications

• Quality Management

R4 R5 R6

Jan ‘12 March ‘12 May ‘12

n

Backlog Manaager

APM• 4 Additional Trend

R

APM• 4 Project Planning

Wizard

Simple, proven, and secure Enterprise Identity Bridge for inbound and outbound identity management. Enables single sign-on, federated identity management, mobile identity security, API security and social identity integration.

• Integrates with your Enterprise infrastructure• Supports employee, customer, partner and consumer use cases• Fast and flexible deployment

Simple, proven, and secure E

PingFederate

FederateTokenAuthorization

Browsers

DeskTop

Application

Pass

Access Policy Management & Adaptive Federation chains, rules, identity attribute aggregation and token authorization combine your existing authentication methods with user profile data to customize user access scenarios and extend your security policies to the Cloud.

Cloud User Provisioning Automatically create, update and disable user accounts for cloud applications whether you’re synchronizing your directory to a cloud app or you’re a cloud business creating accounts just in time based on incoming assertions.

QCode

Quality

VALU

E ST

REAM

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EXE

EXE

ScaledAgileFramework.com

Synchronizes alignment,

collaboration and delivery for large numbers teams

CORE VALUES 1.  Program Execution 2.  Alignment 3.  Code Quality 4.  Transparency

Every Team Must Be on the Train

Waterfall doesn’t iterate Delay!

Planned release

MRD PRD SRS Dev Drop 1 to QA

Drop 2 to QA

Test drop 1

Test drop 2

Release

Agile Iterates

Iterate Iterate Iterate Iterate Iterate Iterate

Can’t integrate here

PSI

Deferred risk, late integration. Boom.

Cadence Alone is Not Enough

...time spent thinking you are on track……. Integrate and slip!

System PSI

PSI


Iterate Iterate Iterate Iterate

PSI


Synchronize to Assure Delivery

PSI

Sys 1 Sys 2 Sys 3 Sys 4 Sys 5 Sys 6 Sys 7 Sys 8




PSI

PSI

PSI

Continuous Integration


PSI


SAFe Delivers Business Results

Increase in employee

engagement

20-50% increase in productivity

30-75% faster time to market

50%+ defect

reduction

22


Case Studies

ScaledAgileFramework.com/case-studies


Lean Thinking Provides the Tools We Need


Goal: Speed, Quality, Value

THE GOAL !  Sustainably shortest lead time

!  Best quality and value to people and society

!  Most customer delight, lowest cost, high morale, safety

All we are doing is looking at the timeline,

from the where the customer gives us an

order to where we collect the cash. And we

are reducing the time line by reducing the

non-value added wastes. —Taiichi Ohno

We need to figure out a way to

deliver software so fast that our customers

don’t have time to change their minds.

—Mary Poppendieck

Most software problems will exhibit

themselves as a delay. —Al Shalloway


Goal: Speed, Quality, Value

1.  Take an economic view

2.  Actively manage queues

3.  Understand and exploit variability

4.  Reduce batch sizes

5.  Apply WIP constraints

6.  Control flow under uncertainty:

cadence and synchronization

7.  Get feedback as fast as possible

8.  Decentralize control

Don Reinertsen

Principles of Product Development Flow


Nothing Beats an Agile Team

²  Teams operate under program vision, system, architecture and user experience guidance

²  Empowered, self-organizing, self-managing cross-functional teams

²  Valuable, fully-tested software increments every two weeks

²  Scrum project management practices and XP-inspired technical practices; value described by Stories


That Focuses on Code Quality You can’t scale crappy code

Code Quality Provides o  Higher quality products and

services, customer satisfaction

o  Predictability and integrity of software development

o  Development scalability

o  Higher development velocity, system performance and business agility

o  Ability to innovate

Agile Architecture


Test-First

Refactoring

Pair Work

Collective Ownership


Systems Must be Managed

“A system must be managed. It will not manage itself. Left to themselves, components become selfish, competitive, independent profit centers, and thus destroy the system. . . . The secret is cooperation between components toward the aim of the organization.”


Remember there are

two systems at work here!

29


Scale to the Program Level (Team of Teams)

²  Self-organizing, self-managing team-of-agile-teams ²  Continuous value delivery ²  Aligned to a common mission via a single backlog

²  Common sprint lengths and estimating ²  Face-to-face planning cadence for collaboration, alignment,

synchronization, and assessment ²  Value Delivery via Features and Benefits


Develop on Cadence. Deliver on Demand.

Development occurs on a fixed cadence. The business decides when value is released.

Deliver on Demand

Major Release Customer

Upgrade Customer Preview

Major Release New

Feature

Develop on Cadence

PSI PSI PSI PSI PSI


Scaling to the Portfolio

“A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without an aim, there is no system.”



Scale to the Portfolio

² Centralized strategy, decentralized execution

²  Investment themes provide operating budgets for trains

² Kanban systems provide portfolio visibility and WIP limits

² Enterprise architecture is a first class citizen

² Objective metrics support governance and kaizen

² Value description via Business and Architectural Epics


Agile Program Portfolio Management

Fulfills its responsibilities while enabling lean and agile practices for better business results

4.  Decentralized, rolling-wave planning

5.  Agile estimating and planning

6.  Self-managing Agile Release Trains

1.  Decentralized decision-making

2.  Demand management; continuous value flow

3.  Lightweight epic business cases

7.  Objective, fact-based measures and milestones


On “Managing” Knowledge Workers

Knowledge workers know more about the work they perform than their bosses.

—Peter Drucker

•  Workers themselves are best placed to make decisions about how to perform their work.

•  To effectively lead, the workers must be heard and respected.

•  Knowledge workers have to manage themselves. They have to have autonomy.

•  Continuing innovation has to be part of their work, the task, and the responsibility of knowledge workers.


Lean Foundation: Leadership

!  Management is trained in lean thinking

!  Bases decisions on this long term philosophy

1.  Take a Systems View

2.  Embrace the Agile Manifesto

3.  Implement Product Development Flow

4.  Unlock the Intrinsic Potential of Knowledge Workers


Conclusion

The foundation of Lean

is LEADERSHIP

The foundation of SAFe

is YOU

Next Steps


Next Steps

Agile Software Development Series

Alistair Cockburn and Jim Highsmith, Series Editors

Agile Software RequirementsLean Requirements Practices for Teams, Programs, and the Enterprise

Dean LeffingwellForeword by Don Reinertsen

ü  Browse the framework ü  Read the book

ü  Build your expertise with training and certification

ü  Accelerate value delivery with your first Agile Release Train

ü  Get help from the experts at ScaledAgile.com and ScaledAgilePartners.com

ü  Join the community at community.ScaledAgile.com

Become a SAFe Lean Thinking

Manager-Teacher

Launch Agile Release Trains

Leverage the Community

Where can I learn more?

ScaledAgilePartners.com

community.scaledagile.com ScaledAgileFramework.com

Browse the Framework

Read the Book Agile Software Requirements

Get Training, Certification and Courseware

Adapt it to your Enterprise with

Enterprise SAFe™

Launch an Agile Release Train

ScaledAgileAcademy.com

ScaledAgile.com/ESAFe

ScaledAgile.com/ART

Get help from the experts and the extensive service delivery

Partner community

Join the Scaled Agile Framework

Community

agilecamp 2014 track 1: accelerating agile enterprise adoption with scaled agile framework

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