agile @ scale through mindset and practice
TRANSCRIPT
agilebydesign.com
@agile_bydesign
Achieving Agility at Scale through Mindset and Practice
agilebydesign.com
@agile_bydesign
the way we Organize our People
the way we Decide and Guide
the way we Fund our Effort
the way we Deliver Value1
2
3
4
Growing, Operating, and Improving an Agile Enterprise involves a change in mindset followed by application of deliberate practice
Enterprise Agility requires a shift in mindset regarding…
• Frequent Delivery• Small Increments• Less In Progress• Diversify Risk
• Smaller, Self Organizing Team• Market Value• Right Behaviour
• Fund Teams• Fund Capability• Fund Learning• Funding is not Prioritization
• Leaders Serve Teams• Centralize Outcomes and
Objectives• De-centralize Initiatives and
Activity• Measurements Encourage
Experimentation
agilebydesign.com
@agile_bydesign
Growing, Operating, and Improving an Agile Enterprise involves a change in mindset followed by application of deliberate practice
Gain leadership consensus on the Urgency and Share the Vision
Incrementally adopt sustainable, Scaled Agile Footprints by customer experience, or at least by LOB
Focus leadership on enabling agility across the organizations
Revisit control / support functions support to enable agility without sacrificing safety
Eliminate technical barriers to agility
Adopt practises to outpace market competition
1
2
3
4
5
6
Objectives
• maximize education of mindset and fundamentals• analyze context and problems• socialize agile operating model
• support eager adopters piloting• design team structure and operational model• stand up foundational practices and coach teams• stand up management practices and coach leaders
• executives guide enterprise improvement flow• use agility indicators to direct managers to attack delay and silos • mindset training
• Support functions adopt customer service orientation, flow, and updates required to work as a platform• Adopt seed, program, and portfolio funding approaches• Agile workforce design: teams: T-shaped resources: wider job titles, compliance, operations,
architecture
• Adopt fundamental engineering practices• Align systems to architecture teams structure• Implement foundational Agile engineering practices• Integrate with common continuous deployment and cloud
• Adopt market/customer validated learning• Adopt financial innovation; relative metrics, decentralized budgeting, rolling forecast• Adopt customer validation engineering techniques
Strategy
agilebydesign.com
@agile_bydesign
Later(3)
Soon(3)
Next(3)
Revenue
Feature Delivery
Market Feedback
Monthly
Daily
Investment
Later(1)
Soon(1)
Next(1)
Capability
Later(0)
Soon(0)
Next(1)
Lead Time and Cost Of Delay
Innovation Accounting
Weekly
Validated Learning
Improvement Impact
Adopt practices that support thinking differently regarding the way we Deliver valueA. Visibly constrain work to a limited number of
outcomes, balanced across value and improvements
B. Prioritize and validate discrete increments of value frequently, and focus on minimizing lead time, and maximizing feedback
• Frequent Delivery• Small Increments• Less In Progress• Diversify Risk
Change the way we think regarding the way we Deliver value
Growing, Operating, and Improving an Agile Enterprise involves a change in mindset followed by application of deliberate practice
agilebydesign.com
@agile_bydesign
Growing, Operating, and Improving an Agile Enterprise involves a change in mindset followed by application of deliberate practice
Feature Portfolio
Innovation Center
Lab
Lab
Investment
Feature
Innovate
Revenue
Capability
Market Feedback
Service Center
Traveller PoolValue Center
Lab Lab
Innovate
Adopt practices that support thinking differently regarding the way we Organize our peopleC. Attract and grow the talent required to thrive in
smaller, self- organizing teamsD. Design your enterprise so that knowledge
workers can continuously organize around market value
E. Implement a workforce design that widens job titles, grows t-shaped resources, and emphasizes team accountability
F. Focus energy on adopting behaviour over tools and frameworks, this will lead people towards a change of mindset
Change the way we think about Organizing Our People• Smaller, Self Organizing Team• Market Value• Right Behaviour
• Visualize Flow• Customer Increments• Improve with Discipline• Self Organizing Teams
• Validate all Assumptions• Accelerate Learning• Customer Focus• Get out of the building
agilebydesign.com
@agile_bydesign
Objective 1Objective 2Objective N
Learning Milestone 1Learning Milestone 1Learning Milestone N
Seed Funding
Monthly Burn Rate
Fund and Validate Objectives
Yearly / Quarterly
Feature Prioritization
Feature Delivery
Prioritize and Validate ValueMonthly / Weekly
Fund and Validate InnovationMonthly
Validated Learning
Prioritize and Validate Market Feedback
weekly / Daily
ExperimentPrioritization
Growing, Operating, and Improving an Agile Enterprise involves a change in mindset followed by application of deliberate practice
Adopt practices that support thinking differently regarding the way we Fund Our WorkG. Fund portfolios of business capabilities,
objectives, or customer experienceH. Decouple funding cycles from prioritization &
validation cycles, avoid funding discrete projects
I. Fund truly innovative efforts like a start up, assessing progress through validated feedback of learning milestones
Change the way we think about the way we Fund Our Work• Fund Teams• Fund Capability• Fund Learning• Funding is not Prioritization
agilebydesign.com
@agile_bydesign
Growing, Operating, and Improving an Agile Enterprise involves a change in mindset followed by application of deliberate practice
Key Metrics that Matter
Alignment Hypothesis
Impediments, Performance, Experiments
…the way we
I. Leaders align on the outcomes and how to measure them, while enabling staff to experiment towards achieving them
J. Focus leadership on identifying, and eliminating sources of delay and impediments to collaboration
Adopt practices that support thinking differently regarding the way we Make and Guide Decision
Change the way we think about the way we Make and Guide Decision• Leaders Serve Teams• Centralize Outcomes and Objectives• De-centralize Initiatives and Activity• Measurements Encourage Experimentation
Call to Action
Delay, Siloes
agilebydesign.com
@agile_bydesign
Traveler Pool
…the way we Deliver value• Frequent Delivery• Small Increments• Less In Progress• Diversify Risk
…the way we Guide Decisions• Leaders Serve Teams• Centralize Outcomes• De-centralize Activit• Measure to Experiment
…the way we Organize our people• Smaller, Self
Organizing Team• Market Value• Right Behaviour
…the way we Fund Value• Fund Teams• Fund Capability• Fund Learning• Funding is not
Prioritization
A. Visibly constrain work to limited number of outcomes, balanced across value and improvements
B. Prioritize and validate discrete increments of value frequently, and focus on minimizing lead time to deliver
And adopt practices to…
C. Attract and grow for the talent required to thrive in smaller, self- organizing teams
D. Design your enterprise so that knowledge workers can continuously organize around market value
E. Implement a workforce design that widens job titles, grows t-shaped resources, and emphasizes team accountability
F. Focusing on behaviour over tools and frameworks will lead people towards a change of mindset
H. Fund truly innovative efforts like a start up, assessing progress through validation of learning milestones
I. Leaders align on the outcomes and how to measure them, while enabling staff to experiment towards achieving them
J. Focus leadership on identifying, and eliminating sources of delay and impediments to collaboration
Later(3)
Soon(3)
Next(3)
Objective Objective 1Objective 2Objective N
Monthly Burn Rate
Lead Time and Cost Of Delay
Key Metrics that Matter
Alignment Hypothesis
Monthly Prioritization
Objective
Portfolio
Innovation Center
Innovation Accounting
Lab Lab
Investment
Revenue
Innovate
Objective Learning Milestone 1Learning Milestone 1Learning Milestone N
Seed Funding
Weekly Learning
AB
D
• Visualize Flow• Customer Increments• Improve with Discipline• Self Organizing Teams
F
G
H
I
Improved Value
New Value
Impediments
J
G. Fund our efforts based on business capabilities or customer experience, decoupled from prioritization, avoid funding discrete projects
E
C
Change the way we think regarding…
Growing, Operating, and Improving an Agile Enterprise involves a change in mindset followed by application of deliberate practice