adsl configuration

13
Customer Service Division Shared success

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Ethio Telecom

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  • Customer Service Division

    Shared success

  • P_002 Asymmetric digital subscriber line

    Introduction

    This manual helps you to configure your ZXDSL 831C (ZTE) Modem which have blue

    black color and old ethio telecom logo.

    This manual is also helps you to identify weather your modem is losing its

    configuration or not.

    Using seven simple configuration steps you can configure and connect to the internet

    when ever your modem losses configuration.

    The manual is prepared for the use of both Enterprise and residential, Internet and

    data ADSL customers.

    Enterprise ADSLs services have service numbers mostly start with 999 or 98.

    Residential ADSLs service didnt have service numbers, instead customers user ID

    used as service number.

    For further information you can call to our free call center 994.

    Please notice that to reconfigure your modem first you should implement the five

    configuration steps and capture WAN IP and other related numbers when your service is

    working properly.

    Important notice

  • P_003 Asymmetric digital subscriber line

    In your modem if Power and DSL light indicators didnt have steady green light your

    problem is not related to configuration problem and you should call to 994 and

    register you fault.

    If power and DSL have steady green light and if internet doesnt have blinking light

    you can implement the next two simple steps and identify weather your modem is

    losing its configuration or not.

    Steps to identify configuration status

    1-Power indicator

    2-DSL

    3-Internet

    4-LAN 1-4

    Description of light indicator

    1 2 3 4

  • P_004

    Step 1. Accessing modem from internet browser.

    1. Write default ZTE ZXDSL

    IP (http://192.168.1.1/)

    2. Write admin on both fields.(For enterprise)

    Asymmetric digital subscriber line

    2. Write your own user name

    and password provided from

    ethio telecom during sales.

    (For residential).

  • P_005 Asymmetric digital subscriber line

    1. Click on Status

    2. Check the

    status of your

    configuration

    ( From LAN IP up

    to Secondary

    DNS server)

    If there is a number in front of LAN IP, Default gateway, primary DNS server and Secondary DNS server just like seen in the picture, your problem is not related to

    configuration and you should also call to 994 and register your fault.

    If a space provided in front of LAN IP to Secondary DNS server is empty please implement the next seven simple configuration steps and reconfigure your modem.

    Step 2. Check your modem configuration status

  • P_006

    Step 1. Accessing modem from internet browser.

    1. Write default ZTE ZXDSL

    IP (http://192.168.1.1/)

    2. Write admin on both fields.(For enterprise)

    Asymmetric digital subscriber line

    2. Write your own user name

    and password provided from

    ethio telecom during sales.

    (For residential).

    Steps to reconfigure ZXDSL Modem

  • P_007

    Steps 2. Select quick setup.

    1. Click on quick setup.

    Asymmetric digital subscriber line

  • P_008

    Steps 3. Configure internet connection

    1. Dont make any change, just click on next.

    Asymmetric digital subscriber line

  • P_009

    Steps 4. Select connection type.

    1. Select MAC encapsulation routing

    (MER). (For enterprise)

    2. Click on next.

    Asymmetric digital subscriber line

    1. Select PPP over Ethernet (PPPOE).

    (For Residential)

  • P_0010

    Steps 5. Configure WAN IP

    Asymmetric digital subscriber line

    No need to

    write WAN

    Subnet

    Mask, the

    system will

    fill

    automatically

    5. Click on next.

    1. Select Obtain an IP address automatically option. ( For Residential)

    1. Select Use the following IP and Write Wan IP address.(For

    Enterprise)

    2. Write default gateway. Your default gateway is the first two group of

    WAN IP numbers plus 48.1.

    Example: If your WAN IP is 10.131.63.194 your default gateway will

    be 10.131.48.1

    3. Write primary and secondary DNS server address. (For enterprise)

    Primary: 213.55.96.166

    Secondary: 8.8.8.8

    4. For internet select Enable NAT but

    for data do not select it. .

    Tip

    Wan IP address and other related numbers are provided by ethio Telecom during sales or you can extract

    it from your modem while it is working using the above 5 steps and getting back by clicking Back sign .

    (For Enterprise)

  • P_0011

    Steps 6. Configure LAN setting.

    1. Make sure DHCP server on LAN

    is enabled. (For Both)

    2. Click on next.

    Asymmetric digital subscriber line

  • P_0012

    Steps 7. Check the summary and apply

    1. Check weather your WAN &

    LAN configuration is correct or

    not, if not return back and correct.

    2. Click on Apply. Your modem will

    refresh itself and start over.

    Asymmetric digital subscriber line