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  • ADOBE DRIVE CCUSER GUIDE

  • 2

    2015 Adobe Systems Incorporated. All rights reserved.

    Adobe Drive CC User Guide

    Adobe, the Adobe logo, Creative Cloud, Creative Suite, Illustrator, InCopy, InDesign, and Photoshop are either registered trademarks or trademarks of Adobe Systems Inc. in the United States and/or other countries. Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple, Mac OS, and Macintosh are trademarks of Apple Computer, Inc., registered in the United States and other countries. Java and Sun are trademarks or registered trademarks of Oracle Corporation in the United States and other countries. All other trademarks are the property of their respective owners.

    The information in this document is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Adobe Systems Inc. Adobe Systems Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this document. The software described in this document is furnished under license and may only be used or copied in accordance with the terms of such license.

    Adobe Systems Inc., 345 Park Avenue, San Jose, California 95110, USA.

  • 3

    Contents

    Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Installing Adobe Drive 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Updating your installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Uninstalling Adobe Drive 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

    Connecting to servers using Adobe Drive 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Edit connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Set system preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Connecting your server to Windows Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Connecting your server to Adobe Bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

    Working with remote files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Inspecting a connected server in Adobe Bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Adding files or folders to the AEM Assets server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Opening a remote file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Changing remote file names and locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Placing remote files in documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

    View file status and versions in the Links panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Replace a placed file with a previous version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

    Deleting remote files or folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

    Working with versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20File status in integrated applications and file browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Checking out files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Checking in versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Editing files checked out by another user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Updating a file to the most recent version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Viewing, promoting, and deleting versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

    Viewing a previous version in its native application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Promoting a version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Deleting a version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Reverting to the last version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

    Searching for managed files in Adobe Bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

    Offline editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

    Adobe Bridge does not show Adobe Drive features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Adobe Bridge does not update its view of remote assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

    Performance optimization and troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Log files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Automatic check-in or manual check-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33File caching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Environmental performance differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Avoiding mount point confusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Sharing access with AEM Assets WebDAV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

  • 4

    Adobe Drive CC User Guide

    OverviewAdobe Drive CC enables you to connect Creative Cloud and Creative Suite 6 desktop applications to Adobe Experience Manager (AEM) Assets servers. A connected server appears in your computer as a mounted hard drive or mapped network drive. Once connected, you can access the server through the platform file browser (Windows Explorer or Mac OS Finder), where you can work with remote managed files as if they were local.

    Adobe Drive CC is the name of the version 5 release. The product is referred to in the documentation and in the user interface as Adobe Drive 5.

    Some desktop applications (Photoshop, InDesign, InCopy, Illustrator) and Adobe Bridge are integrated with Adobe Drive 5. For example, when you use Photoshop CS6 to open and edit a file stored on an AEM Assets server, the file is checked out automatically when you modify it. When you close the file, you can choose to check it in or simply save it. You can use Adobe Bridge to access AEM Assets servers and files, and to view, search for, and compare information about assets managed by AEM Assets.

    Installing Adobe Drive 5

    Adobe Drive 5 is used together with Adobe Creative Cloud desktop applications Photoshop, InDesign, InCopy, Illustrator, and Adobe Bridge. It is also compatible with the Creative Suite 6 versions of these applications. See the Creative Cloud system requirements at:

    http://www.adobe.com/products/creativecloud.html

    You must have installed one of these applications in order to install Adobe Drive 5.

    Download the free, standalone installer for Adobe Drive 5 from:

    http://www.adobe.com/products/adobedrive

    IMPORTANT: If you have previously installed an earlier version of Adobe Drive, you must uninstall it before you can install Adobe Drive 5. This is because Adobe Drive 5 is installed, by default, in the same location as the previous release: Adobe/Adobe Drive 4/.

    To uninstall Adobe Drive 4.x:

    In Windows 7, go to Control Panels > Programs > Uninstall a Program, select Adobe Drive 4.x, and click Uninstall/Change.

    In Mac OS, go to Applications > Utilities > Adobe Insta

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