across the corporate universe | maciej płonka at ux riga 2016
TRANSCRIPT
ACROSS THE CORPORATE UNIVERSE UX RIGA 2016
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MACIEJ PŁONKA
@MACIEJPLONKA
@EDISONDASTUDIO
UX CONSULTANT
EDISONDA
CORPORATE CLIENT
HIPPO DESIGN BY COMMITTEE SILOING GOVERNANCE LEGACY MINDSET AND TOOLS MEETINGS AND MANAGERS STEERING COMMITTEE
RESPONSIBILITY
UX AS CREATING DESIGN DELIVERABLES
UX AS TEACHING THE MINDSET
DOES HIRING A DESIGNER MEAN I BECAME „DESIGN-ORIENTED”?
START BY GOING BEYOND EXPECTACIONS
12 © EDISONDA 2016
WHAT IS TAURON?
13 © EDISONDA 2016
WHAT IS TAURON?
13 SUBSIDIARIES WITH VERY DIFFERENT FUNCTIONS
30 000 WORKERS, FROM MINERS TO CUSTOMER SUPPORT
SOME INTRANETS OR INTRANET-LIKE SOLUTIONS IN-PLACE
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GO BEYOND EXPECTATIONS
1. Present how to think about UX project.
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GO BEYOND EXPECTATIONS
1. Present how to think about UX project.
2. Project is a story – present it as such.
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GO BEYOND EXPECTATIONS
1. Present how to think about UX project.
2. Project is a story – present it as such.
3. Be a little different.
OFFER MORE THAN YOU’RE ASKED FOR
WHY?
GROUP SUBSIDIARY
25 INTERNAL PR MOVIES 20 SCREENCASTS „MAKING OF” MOVIE
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OFFER MORE THAN YOU’RE ASKED FOR
1. Don’t question client’s presumptions, tactfully challenge.
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OFFER MORE THAN YOU’RE ASKED FOR
1. Don’t question client’s presumptions, tactfully challenge.
2. Offer an outside perspective.
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OFFER MORE THAN YOU’RE ASKED FOR
1. Don’t question client’s presumptions, tactfully challenge.
2. Offer an outside perspective.
3. Be „Socratic”.
SHOW STRENGTH OF SIMPLICITY
http://blog.sqlauthority.com/tag/sql-statistics/, http://www.upcindex.com/9780470185483
http://www.progarmentusa.com/META-1963-Mens-Lab-Coat-p/1963.htm,
http://www.huffingtonpost.com/dr-boxer-wachler/give-thanks-for-your-eyes_b_6142554.html
http://abcnews.go.com/Lifestyle/years-off-ears-eartox/story?id=25128185
OBSERVE AND LISTEN
BE CURIOUS
_01_NEW_NEW _03_THISONE _130313_150313 _THISONEFORSURE
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SHOW STRENGTH OF SIMPLICITY
1. The simplest methods can bring most valuable results.
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SHOW STRENGTH OF SIMPLICITY
1. The simplest methods can bring most valuable results.
2. Try to approach those „actually working”.
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SHOW STRENGTH OF SIMPLICITY
1. The simplest methods can bring most valuable results.
2. Try to approach those „actually working”.
3. Having a bigger picture in mind, hunt for details.
53 © EDISONDA 2016
NEW EMPLOYEE
TEAM UP AND EDUCATE
WHAT IS UAM?
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TEAM UP AND EDUCATE
1. Engage your client, don’t do things in isolation.
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TEAM UP AND EDUCATE
1. Engage your client, don’t do things in isolation.
2. Consider your client not as a mandator, but user/stakeholder.
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TEAM UP AND EDUCATE
1. Engage your client, don’t do things in isolation.
2. Consider your client not as a mandator, but user/stakeholder.
3. Show clear link between analysis/research and design.
ONE SMALL STEP..
THANK YOU
@MACIEJPLONKA